Hotel Chapel Sweet (Adult Only)

Kobe 34.69400000, 135.18101400 , Chuo-ku Yamamoto Dori 5-3-38 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Chapel Sweet (Adult Only) receives positive reviews for several aspects of its offering, making it a noteworthy choice for travelers. A highly praised feature is the complimentary breakfast which guests find delightful and satisfying. The breakfast menu offers a range of tasty options, including exceptional breakfast parfaits, flavorful hotdogs and standout unagi hitsumabushi, contributing to an enjoyable start to the day.

The rooms at Hotel Chapel Sweet are frequently commended for their spaciousness and cleanliness with large, comfortable beds and well-sized bathrooms, some even equipped with bubble baths. The room decor, featuring charming wallpaper, adds a pleasant touch, although the facility does show signs of aging and could benefit from some updates. Despite minor issues such as occasional delays with hot water and dim lighting, the rooms are generally well-received for their ample space and stylish features.

Guest reviews on cleanliness are mixed with some praising the clean smell of futons and the abundance of amenities in the bathrooms. However, others have noted cleanliness issues, including dust, lingering tobacco smells and insufficient attention to detail in housekeeping. Prospective guests might find these varying experiences noteworthy in their decision-making process.

The hotel staff stands out for their professionalism and courteous service. Many guests highlight the polite and friendly nature of the team, appreciating their attentiveness and quick responses to requests. Most reviews emphasize the staff's efforts to create a pleasant and relaxed atmosphere, though a few mention less favorable interactions.

Parking at the hotel is free, which is a significant perk, especially for those traveling by car. Despite the convenience of shaded and covered parking options, the small and sometimes challenging-to-navigate parking lot may present difficulties when fully occupied.

The beds at Hotel Chapel Sweet are important highlights with visitors often praising their large, king-size options for comfort and space. A few concerns were raised about firmness and stability, but overall, the beds contribute positively to the accommodation experience.

In general, Hotel Chapel Sweet (Adult Only) provides a comfortable and enjoyable stay, marked by excellent breakfast options, spacious rooms, professional staff and convenient amenities, despite needing some maintenance and updates to enhance the overall guest experience.
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Room Types
Comfort Double Room with Bath The hot tub is a top feature of this double room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV, an electric kettle, a sofa as well as city views. The unit has 1 bed.

Guest Reviews
7.5
Good
Breakfast
Guests at Hotel Chapel Sweet (Adult Only) consistently praise the breakfast offerings. Many guests highlight the fact that breakfast is included for free, describing it as a delightful and welcome addition to their stay. The complimentary breakfast receives high marks for its deliciousness with many different options keeping visitors satisfied and happy. The breakfast parfaits, in particular, are frequently mentioned for their exceptional taste. Other notable breakfast items include the hotdog, which guests appreciate for both its flavor and generous portion size and the unagi hitsumabushi, which some consider the best part of their meal. Overall, the breakfast experience at Hotel Chapel Sweet stands out for its quality, variety and satisfying portions, making for an enjoyable start to the day.

Rooms
The rooms at Hotel Chapel Sweet (Adult Only) are generally praised for their cleanliness and generous space. Guests appreciated the large rooms and well-sized beds with particular mention of the spacious bathrooms, some of which feature bubble baths. The hotel's charm lies in its excellent room decor and cute wallpaper, which adds a delightful touch despite some older aspects.

However, a few issues have been noted. Some guests experienced delays with hot water and found the lighting dim, especially in the bed and sofa areas. The overall condition of the facilities is mentioned as being old with some rooms smelling like tobacco or dust. Despite these concerns, many visitors found joy in the small details, such as the availability of parfait options and breakfast.

In summary, while the hotel's rooms are spacious and stylish with pleasant amenities, there are some areas that could benefit from updates and maintenance to enhance the guest experience.

Beds
Hotel Chapel Sweet (Adult Only) features notably large and spacious beds that many guests found to be comfortable and satisfactory. With options such as wide, king-size beds, visitors appreciated the generous sleeping arrangements. However, some guests mentioned issues with bed firmness and stability, citing creaking and shakiness. Despite these concerns, the beds were generally well-regarded for their comfort and size, adding to the overall positive accommodation experience. The cost-effectiveness of the hotel and helpfulness of the staff also received positive remarks, further enhancing guests’ stays.

Cleanliness
Hotel Chapel Sweet (Adult Only) offers a mixed experience when it comes to cleanliness according to guest reviews. Positively, some guests noted that their rooms were clean upon arrival with the futons providing a pleasant, clean smell. Additionally, there were mentions of spacious bathrooms equipped with plenty of amenities, which adds to the overall comfort. One guest remarked that despite the hotel's older infrastructure, it still managed to feel clean and maintained a sense of cleanliness.

However, several other reviews highlighted significant issues that cannot be overlooked. Some guests encountered rooms that had not been thoroughly cleaned with complaints of hairs found in beds and bathtubs and an overall presence of dust. Issues with cigarette smoke were frequently mentioned, including rooms smelling strongly of smoke, which detracted from the overall experience for non-smoking guests. There were also reports of discovering fingerprints and remnants like coffee powder on desks, suggesting a lack of attention to detail in cleaning routines.

In conclusion, while some aspects of cleanliness at Hotel Chapel Sweet (Adult Only) have been satisfactory for some guests, there are recurring issues that have left others disappointed. Prospective guests should consider these varied experiences when making their booking decision.

Staff
Hotel Chapel Sweet (Adult Only) boasts staff known for their kindness and helpful demeanor. Guests frequently highlight the polite and friendly nature of the team with specific praise directed at the front desk service. The staff is often described as attentive, quick to respond to requests and knowledgeable. A recurring theme in the reviews is the professional and respectful treatment guests receive, which helps create a relaxing atmosphere.

Many guests appreciate the clear and transparent communication from staff, especially when it comes to explaining hotel policies and services. The personnel are noted for their politeness and patience, ensuring guests understand all aspects of their stay. Additionally, the youthful and energetic demeanor of the staff contributes positively to the overall experience.

There are a few mentions of less favorable interactions with some guests experiencing unfriendly service or rough treatment. However, these instances seem to be outliers, as the majority of reviews emphasize the excellent customer service and the staff's willingness to go above and beyond to accommodate their needs.

Overall, Hotel Chapel Sweet (Adult Only) stands out for its dedicated and professional team, making it a welcoming choice for travelers seeking attentive and respectful service.

Parking
The parking at Hotel Chapel Sweet (Adult Only) has its advantages and drawbacks. One significant positive aspect is that parking is free of charge, which adds value for guests. Additionally, there are shaded and covered parking options that provide extra convenience. However, the parking lot is notably small and can be difficult to maneuver in, which may present challenges for some guests, particularly when the lot is full. Despite these issues, the availability of free parking remains a beneficial feature for those traveling by car.


No, Hotel Chapel Sweet (Adult Only) doesn't have any pool.

No, a spa isn't available at Hotel Chapel Sweet (Adult Only).

No, Hotel Chapel Sweet (Adult Only) doesn't allow dogs.

Yes, parking facilities are available at Hotel Chapel Sweet (Adult Only).

No, Hotel Chapel Sweet (Adult Only) doesn't have a gym.

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