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Summary of reviewsKOKO HOTEL Kobe Sannomiya is consistently praised for its exceptional location in the heart of Kobe, making it an ideal choice for both tourists and business travelers. Situated about a 6 to 10-minute walk from Sannomiya Station and close to other transportation hubs like Motomachi Station, the hotel's prime location allows guests to easily explore local attractions such as Kobe Port, Kitano Ijinkan Street and Chinatown. The surrounding bustling yet tranquil area, filled with shopping streets, department stores and boutiques, is highly appreciated by visitors. Guests enjoy a smooth check-in and check-out experience, benefiting from the convenience of luggage storage and the hotel's peaceful ambiance despite its central location.
The breakfast options at the hotel receive mixed feedback with many guests finding the offerings tasty, varied and satisfactory for a morning meal but some noting repetitiveness and preferring nearby cafes. The breakfast generally provides a decent start to the day and is complemented by the hotel's excellent location.
The rooms at KOKO HOTEL Kobe Sannomiya are frequently highlighted for their cleanliness and spaciousness. Guests find the rooms and bathrooms both roomy and comfortable, contributing to a relaxing and restful stay. The facilities are described as complete and the quietness of the rooms adds to the overall comfort. While there are occasional minor issues like dated furnishings or limited space for luggage, the overall impressions are positive with guests noting the cleanliness and modern amenities throughout the hotel.
The staff at the hotel receive high praise for their friendliness, helpfulness and professionalism. Guests commend the staff for their warm and accommodating service, including swift room changes, excellent local recommendations and polite assistance even during late-night hours. Despite occasional language barriers, the staff's dedication significantly enhances the guest experience.
Comfortable and spacious beds are another notable feature with many guests emphasizing they had a good night’s sleep due to the quality bedding. In summary, KOKO HOTEL Kobe Sannomiya offers a clean, comfortable environment, excellent service and a prime location, making it a highly recommended choice for travelers visiting Kobe. Show more
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Hotel near Nightlife Spots
Situated in Sannomiya, this hotel provides easy access to the Ikuta Road area, known as the starting point for Kobe's nightlife. Its central location makes it convenient for bar-hopping and exploring the local entertainment scene.
3-Star Hotel
KOKO HOTEL Kobe Sannomiya offers stylish rooms with a refrigerator and free internet. It is located close to the waterfront and Sannomiya station. The breakfast is tasty and has a big variety.
Room Types
Double Room with Small Double Bed - Non-SmokingThe double room features air conditioning, pajamas and heating. The unit has 1 bed.
Moderate Double Room - Non-SmokingThis double room is air-conditioned and has pajamas and heating. The unit has 1 bed.
Moderate Queen Room - Non-SmokingAir conditioning, pajamas and heating are provided in this double room. The unit offers 1 bed.
Moderate Twin Room - Non-SmokingThe twin room provides air conditioning, pajamas and heating. The unit offers 2 beds.
Superior Twin Room - Non-SmokingThe twin room provides air conditioning, pajamas and heating. The unit offers 2 beds.
Guest Reviews
Location
Located in the heart of Kobe, KOKO HOTEL Kobe Sannomiya boasts an outstanding location that has garnered extensive praise from its guests. The hotel's proximity to Sannomiya Station, approximately a 6 to 10-minute walk, makes it an ideal choice for tourists and business travelers alike. The convenience of having easy access to transportation options, including the nearby Motomachi Station, allows guests to explore local attractions like Kobe Port, Kitano Ijinkan Street and Chinatown with ease.
The surrounding area is both bustling and quiet, offering a peaceful retreat while being centrally located. Guests appreciate the nearby shopping streets, department stores and a variety of boutiques situated on clean, tranquil streets. This prime location is not only perfect for sightseeing but is also highly beneficial for those on business trips, given its position in the business district.
Moreover, the hotel provides seamless check-in and check-out experiences, facilitating a stress-free stay. Visitors enjoy the convenience of leaving their luggage before and after check-in, making travel plans more flexible. The hotel is praised for its quiet ambiance despite being in downtown Kobe, ensuring a comfortable and restful stay.
Overall, the reviews highlight KOKO HOTEL Kobe Sannomiya's excellent and convenient location, which adds significant value to the guest experience, whether for leisure or business purposes.
Breakfast
The breakfast at KOKO HOTEL Kobe Sannomiya has received mixed reviews. On the positive side, many guests appreciate the delicious and varied options available, describing it as tasty, clean and with a good selection of different items. The breakfast is often characterized as simple yet heartfelt, enough to satisfy until afternoon tea. The hotel's central location within walking distance of Sannomiya, Motomachi, Chinatown and the sea, adds to the convenience of enjoying the breakfast on offer.
However, some guests mentioned that the breakfast becomes quite repetitive and a few found it disappointing enough to prefer nearby cafes. For others, the breakfast was deemed expensive with some noting a lack of breakfast service altogether. Despite the varied opinions, the general consensus leans towards the breakfast being enjoyable for most guests.
Rooms
KOKO HOTEL Kobe Sannomiya's rooms have received many positive comments from guests. Cleanliness is a consistent highlight with multiple guests noting that their rooms were clean and pleasant. Spaciousness is another commonly praised aspect with several reviews mentioning that both the rooms and bathrooms were roomy and comfortable, contributing to a relaxing stay. The facilities are described as complete and accommodating.
Guests also appreciated the quietness of the rooms, which adds to the overall comfort. The breakfast surpasses expectations with its variety and taste, enhancing the stay experience. A few reviews did mention some minor issues, such as small room size and limited space for luggage, but these were generally offset by the positive aspects.
Despite a few dated furnishings and inconvenient layouts in some cases, the majority of guests were satisfied with the room sizes, finding them reasonable or more than adequate. The interesting and unexpected room layouts were a pleasant surprise for some. Overall, the rooms at KOKO HOTEL Kobe Sannomiya provide a clean, quiet and comfortable environment for guests, making it a good choice for travelers seeking a pleasant stay in Kobe.
Beds
KOKO HOTEL Kobe Sannomiya receives high praise for its exceptionally comfortable beds. Guests consistently highlight the spacious and comfortable nature of the beds with many noting they had a good night's sleep due to the quality bedding. The beds are described as wide, nice and even exceeding expectations in terms of size. Though one guest mentioned the bed being a bit soft, the overall consensus emphasizes the comfort and excellent quality. Additionally, the rooms are noted for being spacious and well-equipped, further enhancing the overall guest experience.
Cleanliness
KOKO HOTEL Kobe Sannomiya generally receives positive feedback for its cleanliness and modern facilities. Many guests appreciate its clean and spacious rooms, noting the high standard of housekeeping throughout the hotel, including the lobby, hallways and bathrooms. The amenities provided are abundant and of good quality, enhancing the overall guest experience. The hotel's convenient location for dining, shopping and transportation, coupled with thorough cleanliness, makes it a practical choice for travelers. Although a few guests mentioned minor issues like dust under the bed and traces of previous guests, the overall impression is that the hotel is well-maintained. The hotel's clean and comfortable atmosphere, combined with its excellent value for money, makes it a highly recommended option for anyone visiting Kobe.
Staff
The staff at KOKO HOTEL Kobe Sannomiya consistently receive high praise for their friendliness, helpfulness and professionalism. Guests have noted that they go out of their way to assist, whether it's by storing luggage, making room changes swiftly or providing excellent local recommendations. The front desk staff are frequently mentioned for their warm and enthusiastic service, ensuring that every interaction is pleasant and accommodating. Even trainees and late-night staff members have been recognized for their politeness and readiness to help. Despite occasional language barriers, the overall consensus is that the staff’s dedication and positive attitude significantly enhance the guest experience.
No, KOKO HOTEL Kobe Sannomiya doesn't have any pool.
No, a spa isn't available at KOKO HOTEL Kobe Sannomiya.
No, KOKO HOTEL Kobe Sannomiya doesn't allow dogs.
No, parking facilities aren't available at KOKO HOTEL Kobe Sannomiya.