Sheraton Samui Resort

Koh Samui, 86 Moo 3, Chaweng Noi Beach9.505556,100.054302(Show on Map)

8.6

Very Good

+3 Photos

+ 1 Photo1

Checkin - Checkout datesWed, 14 Oct - Thu, 15 Oct14 Oct - 15 Oct

Info

Summary of reviews

Summarized by AI

Sheraton Samui Resort, situated along the picturesque Chaweng Noi Beach, offers guests a tranquil escape with its idyllic beachfront location. The serene environment is accentuated by expansive green areas, making it a restful retreat away from the busy central Samui shopping district, which is conveniently accessible through the hotel’s shuttle service. Visitors are consistently impressed by the resort's excellent breakfast, which features an abundant variety of fresh fruits and local dishes served in a setting with stunning sea views. The resort's dining experience is highlighted by the Blue Monkey restaurant, known for its diverse menu and tasty international and Thai cuisine served in a delightful beachfront atmosphere. Despite mixed reviews on dinner options and pricing, the impeccable service elevates the overall dining experience. The resort’s rooms offer generous space and satisfactory cleanliness, though some guests note an older style that may need updating. Guests enjoy beautiful sea or pool views from balconies, adding to the relaxation and enjoyment of their stay. Cleanliness is a standout feature, with immaculate rooms and well-maintained grounds that contribute to a tranquil ambiance. Both the beach and pool areas are praised for their pristine conditions, providing beautiful settings for relaxation. The staff at Sheraton Samui Resort receives high praise for their exceptional service and attentiveness, leaving guests with lasting impressions of warmth and hospitality. Overall, the resort delivers an unforgettable experience with its stunning beachside location and luxurious amenities. While some aspects of room furnishings and beach seating fall short of five-star expectations, Sheraton Samui Resort remains a top choice for families, offering a safe, welcoming environment and convenient access to local attractions. Despite occasional reservations, visitors commend the beds for their comfort, making the resort a pleasant destination for those seeking a restful and enjoyable stay on Koh Samui.

Categories

Spa

Questionnaire

Answers last updated by Sheraton Samui Resort

Spa facilities:

Indoor pool(s)

Outdoor pool(s)

Cost for using spa facilities:Cost per hour: ฿ 350

Spa services:

Facial treatments

Body treatments

Signature treatments

Full body massage

Head massage

Neck massage

Foot massage

Couples massage

Thai massage

Body scrub

Body wrap

Spa services hours:10:00 - 20:00

Approximate cost of spa services:฿ 350 - 2,500

Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes

Is there anything that you would like to highlight, add or clarify?Thai massage and our Balinese-inspired spa are some of the things we recommend our guests to do here in Koh Samui. Sheraton Samui Resort offers a variety of signature spa treatments in the serene and peaceful setting of our Balinese inspired full-service spa.

At the Glow-Spa, guests will be surrounded by rooms designed to create a natural ambience. Relax in single or couples treatment rooms and drift off to ambient music as you enjoy tranquil massages, revitalizing facials and so much more.

Pool

AI-generatedLocated on Chaweng Noi Beach, this resort offers a relaxing atmosphere with its beachfront pools and lush gardens. The resort is well-suited for families and couples seeking a peaceful retreat.

Panoramic View Pool

Outdoor Pool

Questionnaire

Answers last updated by Sheraton Samui Resort

Number of pools2

Pool 1 information

Name of the pool:Beachfront Pool

Location of the pool:Outdoor pool

Is it a pool of special type?

Sea / Salt water pool

In the pool there is also:

an area designated for children

Pool surface size:242 m²

Pool minimum depth:0,70 m

Pool maximum depth:1,50 m

Pool maximum length:14 m

When is the pool open?All year

Opening hours:07:00 - 19:00

The pool also has:

Lifesaving equipment

Pool activities available:

Yoga

Around the pool, there are also available:

Showers

Towels

Sunbeds

Umbrellas

The water of the pool is sanitized using:

Chlorine

Are there written rules guests should follow before entering the pool?Yes

Is the pool accessible to persons with disabilities?No

Pool 2 information

Name of the pool:Garden Pool

Location of the pool:Outdoor pool

Is it a pool of special type?

Sea / Salt water pool

In the pool there is also:

an area designated for children

Pool minimum depth:0,70 m

Pool maximum depth:1,50 m

When is the pool open?All year

Opening hours:07:00 - 19:00

The pool also has:

Lifesaving equipment

Around the pool, there are also available:

Showers

Towels

Sunbeds

Umbrellas

The water of the pool is sanitized using:

Salt water pool

Are there written rules guests should follow before entering the pool?Yes

Is the pool accessible to persons with disabilities?No

Additional information regarding the hotel:located next from Coco Scoop restaurant under lobby

Accessible

AI-generatedSheraton Samui Resort offers accessible facilities for guests needing additional assistance, including on-site accessible self-parking and facilities for disabled guests. Some rooms feature a height-adjustable showerhead.

Gym

AI-generatedSheraton Samui Resort includes a well-equipped gym, suitable for various workout routines. It is known for combining Thai island life with modern amenities.

Tennis

AI-generatedOffers a tennis court for guests who want to play tennis.

Outdoor Pool

AI-generatedThis resort is recognized as one of the top hotels with pools in Koh Samui, suggesting a significant outdoor pool offering.

Business

AI-generatedAlthough specific meeting facilities details are not available, Sheraton hotels are generally known for offering business services and event spaces. As a well-known hotel chain, it is expected to provide well-equipped meeting rooms and support for business travelers.

Luxury

Beachfront

Beach

Family

5 Star

Yoga

Honeymoon

Parking

Free Wi-Fi

Romantic

Panoramic View Pool

Check-in - Check-out

Check In:

15:00

Check Out:

12:00

Facilities

Parking

Restaurant

Room service

Meeting/banquet facilities

Bar

24-hour front desk

Tennis court

Fitness centre

Garden

Terrace

Non-smoking rooms

Airport shuttle

Fishing

Business centre

Babysitting/child services

Laundry

Dry cleaning

Facilities for disabled guests

Family rooms

Games room

Ironing service

Free parking

Internet services

Safety deposit box

Currency exchange

Spa & wellness centre

Massage

Children's playground

Table tennis

Canoeing

BBQ facilities

Packed lunches

Tour desk

Fax/photocopying

Diving

Snorkelling

Luggage storage

WiFi

Outdoor pool

Free WiFi

Air conditioning

Designated smoking area

Private beach area

Snack bar

Sun terrace

Outdoor pool (all year)

Concierge service

Shuttle service (additional charge)

Special diet menus (on request)

Trouser press

Water sport facilities on site

Airport shuttle (additional charge)

Lockers

Shared lounge/TV area

Kids' club

Beachfront

Daily housekeeping

Parking on site

Private parking

WiFi available in all areas

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Kids' meals

Kid-friendly buffet

Street parking

Infinity pool

Pool with view

Saltwater pool

Wine/champagne

Fruits

Airport pick up

Airport drop off

Strollers

Tennis equipment

Coffee house on site

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Picnic area

Beauty services

Facial treatments

Waxing services

Hair treatments

Manicure

Pedicure

Body treatments

Body scrub

Body wrap

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Fitness

Yoga classes

Fitness classes

Personal trainer

Fitness/spa locker rooms

Kids' pool

Beach

Shuttle service

Movie nights

Themed dinner nights

Happy hour

Cooking class

Live sport events (broadcast)

Aerobics

24-hour security

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Cashless payment available

Mobile app for room service

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Superior, Guest room, 1 KingThis room has a balcony, tea/coffee maker and seating area.

Superior, Guest room, 2 Twin/Single Bed(s)This room features a balcony, seating area and pool view.

Deluxe, Guest room, 1 KingThis room has a balcony, air conditioning and tumble dryer.

Deluxe, Guest room, 2 Twin/Single Bed(s)This room features a balcony, electric kettle and tea/coffee maker.

Deluxe Terrace, Larger Guest room, 1 KingThis room has a balcony, tea/coffee maker and minibar.

Deluxe Terrace, Larger Guest room, 2 Twin/Single Bed(s)The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Premium Deluxe, Studio, 1 KingThis studio has a minibar, seating area and electric kettle.

Junior Suite, 1 Bedroom Suite, 1 King, BalconyThis suite features a balcony, air conditioning and sofa.

Family Suite, 2 Bedroom Suite, Partial sea view, BalconyThis suite has a balcony, electric kettle and flat-screen TV.

Family room, 1 KingThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

About Sheraton Samui Resort

Registry or License or Notification Number: 9/2566

Guest Reviews

8.6

Very Good

Review Summaries

Summarized by AI

Location

Nestled along the stunning shores of Chaweng Noi Beach, Sheraton Samui Resort impresses guests with its idyllic beachfront location. Visitors find the beach setting perfect for leisurely strolls, treating guests to peaceful and scenic walks on a beautiful stretch of coastline. The expansive green areas within the resort enhance the serene atmosphere, making it a tranquil escape from the hustle and bustle. Although somewhat isolated from the central shops and attractions of Samui, many guests appreciate the quiet surroundings and convenient access to central Chaweng. For those eager to explore beyond the immediate vicinity, the hotel’s efficient shuttle service and taxi arrangements ensure easy access to nearby points of interest, like Fisherman's Village. Adding to the charm of the locale is the resort's excellent breakfast, consistently praised for its delicious, varied, and plentiful offerings. Guests enjoy a wide selection of fruits, vegetables, and national dishes, served with attentive and friendly service. While the hotel's construction on a mountainous slope presents challenges for those with mobility issues, the enviable beachfront position, coupled with a fantastic beachside pool and stunning views, continues to win over travelers seeking a picturesque and restful retreat on Koh Samui.

Breakfast

Sheraton Samui Resort offers an overall impressive breakfast experience, frequently praised by guests for its quality and variety. The buffet is described as excellent, featuring a wide array of fresh fruits, changing hot dishes, and an amazing egg station. Guests enjoy the extensive and diverse selection, ensuring that there is something to suit every palate. While some reviews suggest a few repetitive items, the consistently positive remarks highlight a plentiful and varied spread that enhances the morning experience. Additionally, the setting of the breakfast venue, with views overlooking the beautiful sea, adds to the charm of starting the day at this resort. From the quality of foods to the attentive service, breakfast at Sheraton Samui Resort stands out as a memorable aspect of the stay.

Dinner

The dining experience at the Sheraton Samui Resort offers a mix of standards, with several highlights that particularly stand out. The Blue Monkey restaurant is noted for its diverse menu and high-quality dishes, offering both international and Thai cuisine that guests found delicious and generous in portion size. Diners can enjoy their meals in a stunning setting, as the restaurant's location along the promenade provides a delightful atmosphere, especially in the evening. The beach bar and restaurant also receive praise for their good variety of food and drinks, allowing guests to enjoy their meals just 15 meters from the water. While the dinner buffet is generally well-received, and some find the food at reasonable prices, others feel the dining options could better reflect the hotel's five-star rating. Despite some opinions regarding the expense and taste, the overall experience is enhanced by the impeccable service and quality atmosphere that guests appreciate.

Rooms

The rooms at Sheraton Samui Resort offer a blend of spaciousness and comfort, despite showing signs of age. Many guests appreciated the generous room sizes and cleanliness standards. The furniture, while well-maintained, reflects an older style that may benefit from updating to align with contemporary tastes. Several rooms come with the added advantage of balconies, allowing guests to enjoy views of the sea or pool, enhancing the overall experience. Air conditioning in the rooms can be quite noisy, which could be a consideration for light sleepers. Moreover, the natural surroundings bring about a few surprises, such as lizards, particularly in rooms not facing the road. While the overall condition reveals the need for renovation to modernize the experience, the rooms generally maintain a level of cleanliness that guests find satisfactory. Despite some challenges with initial room allocations and occasional inconsistencies in cleanliness, the overall size and comfort of the rooms remain strong positives for visitors seeking a relaxing stay.

Beds

Sheraton Samui Resort receives a mixed response concerning its bed comfort. Many guests commend the comfort level, noting that the beds are generally good and very comfortable. However, some visitors faced issues with the state and arrangement of the beds. There are mentions of twin beds in upgraded rooms when guests preferred sleeping together, and some beds reportedly made noise due to their age. Additionally, a few guests were disappointed with the bed linen not being changed during a short stay. While many reviews highlight the beds as magnificent and comfortable, there are occasional reservations that future guests may wish to consider.

Cleanliness

Sheraton Samui Resort embraces guests with exceptional cleanliness and comfort, leaving a lasting impression of tranquility and pristine surroundings. Reviews commend the resort for its immaculate rooms, which are consistently cleaned to perfection. Guests highlight the resort's commitment to maintaining a clean environment, noting minimal bugs and regular mosquito-prevention measures that enhance the overall experience. The well-maintained areas of the resort, including the beautifully landscaped grounds, contribute to the serene ambiance. A standout feature is the stunning beach, praised for its cleanliness, absence of rocks, and warm, inviting sea. Additionally, the pools are described as clean and warm, adding to the resort’s appeal. While the resort receives high praise for its cleanliness, some critiques mention the need for improvement in specific areas and the disappointment with the pool area compared to online photos. Nonetheless, the positive aspects dominate, with guests appreciating the clean and quiet atmosphere, complemented by live cooking and a dedicated staff, particularly in the Long Talay area. Overall, the Sheraton Samui Resort offers a refreshing escape, with cleanliness and well-kept facilities being central to the guest experience.

Staff

At Sheraton Samui Resort, the staff consistently impresses guests with their exceptional service and genuine friendliness. Visitors highlight the team as one of the most remarkable aspects of the resort, often describing them as amazing, fabulous, and the best part of their stay. Whether at reception or dining locations like Long Talay, the staff is known for being attentive, responsive, and accommodating, consistently going out of their way to ensure guests feel welcome and cared for. Their polite and professional demeanor, coupled with a genuine eagerness to assist, creates an inviting atmosphere that leaves a lasting impression. The commitment to providing top-notch service sets the tone for a memorable and enjoyable stay.

Pool

Sheraton Samui Resort offers a delightful aquatic experience with its duo of outdoor pools, each catering to different preferences. The pool nestled by the beach is often highlighted for its scenic allure, providing a picturesque backdrop despite some concerns over its safety for swimming in certain areas. Visitors can enjoy clean facilities, with the pool areas consistently well-maintained and attended by dedicated staff. Guests appreciate the ample availability of sun loungers, along with clean towels and sunbeds that are always on hand. The upper pool near the reception offers a peaceful retreat, away from the bustling beachside atmosphere. While the photos might not fully capture the real-life appearance of the pools, the cleanliness and lack of technical issues are commendable. This beautiful property, with its lush vegetation, beachfront location, and overall excellent amenities, also boasts a good standard gym, enhancing the resort's appeal for those seeking both relaxation and fitness options.

Beach

Nestled in a prime location right beside a stunningly beautiful beach, Sheraton Samui Resort offers guests a slice of paradise with its breathtaking coastal views and pristine surroundings. The beach is celebrated for its soft, inviting sand and crystal-clear turquoise waters, making it an ideal spot for swimming and relaxation. The tranquility of the area provides a near private beach experience, enhanced by attentive staff presence ensuring a comfortable stay. Guests consistently praise the cleanliness of both the beach and sea, noting the absence of rocks and gentle, warm waters that are perfect for leisurely swims. The surrounding hotel area blends seamlessly into the lush tropical landscape, offering beautifully landscaped environments and two impressive pool areas that enhance the overall aesthetic appeal of the resort. Visitors also appreciate the convenience of direct access to this unrivaled beachfront location, considered by many as the finest on Koh Samui. Dining options on the beach are equally commendable, with guests enjoying high-quality beach food amidst spectacular views. Whether basking in the magnificent August weather or lounging in the charming beachfront setting, Sheraton Samui Resort delivers an unforgettable beachside experience in a truly remarkable location.

Family

Sheraton Samui Resort emerges as an ideal destination for family vacations, consistently praised for its family-friendly atmosphere. Guests highlight its suitability for family reunions and its variety of activities that keep children engaged and entertained. The resort features an open children's room located on the beach, ensuring that kids remain active and entertained throughout their stay. The staff receives accolades for making families feel special, with children expressing delight during their time at the resort. Situated in a serene location, the hotel offers convenient access to Chaweng, either by a quick scooter ride or a complimentary shuttle to the heart of Samui, enhancing the overall experience for families seeking a blend of relaxation and access to local attractions. While a comment notes a staff member's inattentiveness at the kids club, the majority of feedback emphasizes the resort as a wonderful environment for children, making it a top choice for those traveling with kids.

5 Star

Sheraton Samui Resort garners mixed feedback when it comes to living up to its five-star rating. Guests noted that the resort's classification might be more accurately aligned with European three or four-star standards. Key concerns centered around expectations not being met in terms of amenities and facilities. For instance, the resort's beach section reportedly lacks enough seating, which is not typical of a five-star venue. Clarity in room descriptions is another area that needs improvement, as guests found the terms "sea facing" and "sea view" to be misleading, with some rooms positioned quite a distance from the shore. The bedding did not meet the high expectations associated with the Sheraton brand, and the resort's layout proves challenging for disabled visitors, given numerous steps and lengthy paths to navigate. While some rooms are located closer to the sea, details on these accommodations were not thoroughly articulated by reviewers. Overall, visitors felt that the resort fell short in several areas typically anticipated from a five-star establishment.

Luxury

Sheraton Samui Resort offers a luxurious experience with high-end amenities that cater to those seeking a lavish getaway. As a luxury resort, it demonstrates qualities that appeal to guests looking for comfort and indulgence. However, certain areas of the resort fall short of the expectations typically associated with a five-star establishment. Particularly, the beach section is noted to lack sufficient seating, prompting guests to secure spots early in the day, which could detract from the overall experience. Additionally, the resort's layout may pose challenges for disabled visitors due to numerous steps and lengthy paths leading to the accommodation areas. Overall, while the Sheraton Samui Resort presents a generally luxurious atmosphere, some guests feel it aligns more closely with a European three or four-star rating rather than the anticipated five-star standard, leaving room for improvement in meeting the elevated expectations of discerning travelers.

FAQ

Yes, Sheraton Samui Resort has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Poolquestionnaire

Yes, a spa is available at Sheraton Samui Resort. For more information, read the answers to the Spa questionnaire

No, Sheraton Samui Resort doesn't allow dogs.

Yes, parking facilities are available at Sheraton Samui Resort.

Yes, Sheraton Samui Resort has a gym.

Location

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