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Summary of reviewsPolana Resort - LoftAffair Collection offers an exceptional retreat nestled in a serene and picturesque area known for its breathtaking views of the Tatra Mountains. The resort's prime location provides guests with tranquility while ensuring easy access to local attractions and hiking trails, making it a perfect base for nature enthusiasts. Its modern accommodations feature beautifully decorated interiors, offering a magical touch by showcasing the mountainous landscape directly from the rooms. Spacious and clean, these apartments are equipped with comprehensive amenities, enhancing the comfort of every stay.
Outstanding cleanliness is consistently emphasized by guests, who frequently describe the property as almost new, well-maintained, and thoughtfully decorated with stunning mountainous views. The resort's staff is applauded for their efficiency, responsiveness, and friendly demeanor, contributing to a smooth and welcoming experience despite the absence of an on-site reception. Although some guests experience intermittent Wi-Fi issues, the property's overall amenities, including ample parking with electric vehicle charging options, generally meet with approval.
The resort provides a pet-friendly environment, allowing dogs within the apartments, and offers mini lakes and playgrounds suited for families, enriching the guest experience. While some beds receive mixed reviews regarding comfort, many guests appreciate the abundance of pillows and clean linens, complementing the overall clean and cozy atmosphere.
Polana Resort's four-star experience is underscored by top-notch services and facilities, thoughtfully designed to enhance relaxation and exploration. The magical surroundings, complemented by direct views of the mountains, appeal to those seeking tranquility amid natural beauty. With a strategic location and inviting atmosphere, Polana Resort distinguishes itself as an appealing destination, recommended by guests and ideal for both adventure and unwinding amidst the charming landscapes of Zakopane. Show more
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Aparthotel Taking Steps Towards Sustainability
This aparthotel is recognized for taking active steps towards sustainability in its operations. It aligns with the preferences of eco-conscious travelers who prioritize sustainable accommodations.
Dog Friendly Aparthotel
Aparthotel with Parking
4-Star Aparthotel
Room Types
Superior Studio with Mountain View C06This studio's special feature is the fireplace. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Studio with Mountain View F02In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Superior Studio with Mountain View G01This studio features a fireplace. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Deluxe Apartment with Mountain View G12Guests will have a special experience as this apartment provides a fireplace. This apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 4 beds.
Studio with Mountain View C03In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Studio with Mountain View C04The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Studio with Mountain View E03The fireplace is a top feature of this studio. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Studio with Mountain View E04The fireplace is a top feature of this studio. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Superior Studio with Mountain View F01This studio features a fireplace. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Studio with Mountain View C02In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Studio with Mountain View F06Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Studio with Mountain View F04Guests will have a special experience as this studio features a fireplace. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Studio with Mountain View F05This studio's special feature is the fireplace. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Studio with Mountain View E02This studio features a fireplace. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Apartment with Mountain View E12This apartment's special feature is the fireplace. This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 3 beds.
Apartment with Mountain View C12This apartment's standout feature is the fireplace. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.
Studio with Mountain View F03Guests will have a special experience as this studio offers a fireplace. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Superior Apartment with Mountain View C13Guests will have a special experience as the apartment features a fireplace. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as garden views. The unit has 3 beds.
Superior Studio with Mountain View C01This studio's special feature is the fireplace. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Studio with Mountain View H02The fireplace is the standout feature of this studio. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Apartment with Mountain View F12Guests will have a special experience as this apartment provides a fireplace. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.
Deluxe Apartment with Mountain View A13This apartment features a fireplace. This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 4 beds.
Duplex Apartment with Terrace and Mountain view C23This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 4 beds.
Deluxe Apartment with Mountain View F13Guests will have a special experience as the apartment offers a fireplace. This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 3 beds.
Duplex Apartment with Terrace and Mountain View E23This apartment's standout feature is the fireplace. This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 6 beds.
Studio with Mountain View G03The fireplace is a top feature of this studio. Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 1 bed.
Superior Studio with Mountain View H06Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Studio with Mountain View G02This studio features a seating area, stovetop and washing machine.
Please note that pets in this room are not allowed.
Duplex Apartment with Terrace and Mountain View E21This apartment has a balcony, stovetop and garden view. This room features a hot tub.
One-Bedroom Apartment with Balcony and Mountain View Guests will have a special experience as the apartment features a fireplace. This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Duplex Apartment with Mountain ViewThis apartment features a hot tub. This spacious apartment includes 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 4 beds.
Apartment with Mountain ViewThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Deluxe ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Superior ApartmentThis apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 3 beds.
One-Bedroom ApartmentThis apartment's standout feature is the fireplace. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 2 beds.
One-Bedroom Apartment with Balcony and Mountain View This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Apartment with Mountain ViewBoasting 1 bedroom, this apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with mountain views, this apartment also features soundproof walls and a flat-screen TV. The unit offers 2 beds.
Apartment with Mountain ViewThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Guest Reviews
Location
Polana Resort - LoftAffair Collection is situated in a prime location that guests find ideal for a blend of tranquility and accessibility. Nestled away from the hustle and bustle of Zakopane's center, the resort offers a peaceful retreat with stunning views of the Tatra Mountains. The picturesque setting allows visitors to enjoy the natural beauty, with sweeping green plains leading up to the towering peaks of the Tatras right from their rooms.
The resort is strategically positioned to provide easy access to local attractions, hiking trails, and the Chochołowska Valley, making it a perfect base for nature enthusiasts. Despite its seclusion, it is only a 10 to 15-minute drive to the center of Zakopane, which ensures convenience for those wanting to explore the area's vibrant culture and amenities.
Guests appreciate the resort's combination of modern, high-standard accommodation with beautiful design and cozy interiors. The serene environment is augmented by clean facilities, ample parking, and thoughtful amenities, ensuring a comfortable and memorable stay. Polana Resort stands out for its incredible vistas, offering a delightful escape for those looking to unwind amidst breathtaking landscapes.
Rooms
Polana Resort - LoftAffair Collection is celebrated for offering modern and beautifully decorated accommodations in a stunning mountainous setting. Many guests were enchanted by the spectacular views of the mountains visible from their rooms, which added a magical touch to their stay. Apartments are often described as clean, spacious, and equipped with everything needed for a comfortable visit, including well-appointed kitchen facilities and modern furnishings.
The resort's peaceful and picturesque environment enhances the overall appeal, providing a quiet retreat for those seeking tranquility. Guests appreciated the quick responsiveness of the staff through the booking app, noting the convenience it added to their experience.
While the accommodations generally receive praise for their appearance and functionality, some reviews mentioned maintenance issues, such as loud appliances and plumbing problems, which detracted from the experience. A few guests noted that certain rooms were smaller than expected, while others faced challenges related to check-in and the absence of staff on-site. These elements suggest potential areas for improvement in guest services and facilities at the resort.
Overall, Polana Resort - LoftAffair Collection offers a compelling stay with its combination of modern design, comprehensive amenities, and breathtaking views, making it a worthwhile destination for travelers seeking both comfort and natural beauty.
Beds
Polana Resort - LoftAffair Collection offers a varied experience when it comes to bed comfort. A significant number of guests found the beds to be very comfortable, with some praising the abundance of pillows and the firm yet cozy mattresses. The resort also receives commendations for its clean rooms, new and fresh linens, and spacious beds. However, a portion of visitors expressed dissatisfaction with the beds, citing issues such as overly soft mattresses that led to discomfort, including back pain, and some mentioning that the beds were small. The sofa beds, in particular, were noted for being uncomfortable. There were also a few concerns about cleanliness, such as unclean bedding and bed covers. Despite these mixed reviews on bed comfort, many guests appreciated the overall cleanliness and comfort of the accommodations.
Cleanliness
Polana Resort - LoftAffair Collection has garnered significant praise from guests for its outstanding cleanliness. Reviewers consistently highlight the pristine condition of both the rooms and the entire property, often noting that the accommodations appear almost new. Modern amenities and well-equipped kitchens, complete with necessary utensils and appliances, make for a comfortable stay, ensuring guests feel at home upon arrival. The apartments are not only clean but spacious, cozy, and thoughtfully decorated, often offering stunning views of the surrounding mountains. Guests appreciate the tranquil atmosphere and the seamless check-in process. Additionally, the property accommodates travelers with pets, adding to its appeal. While stepping into the clean, elegant interiors of Polana Resort, guests can expect a serene and spotless experience.
Staff
At Polana Resort - LoftAffair Collection, guests applaud the efficiency and responsiveness of the staff, valuing the quick replies to inquiries, whether through booking platforms, phone calls, or emails. The seamless communication is frequently highlighted, with guests finding the instructions clear and straightforward. The staff demonstrates a high level of hospitality, as they are described as helpful, friendly, and accommodating, readily proposing solutions whenever needed.
Despite the notably positive interactions, the absence of an on-site reception can pose challenges for some, particularly when it comes to check-in, accessing apartment keys, or urgent assistance. For those relying on immediate in-person support, the lack of available staff around the clock may require some adjustment. Nevertheless, the proactive approach via remote communication channels generally results in smooth experiences for most guests. The resort’s modern interiors and cleanliness, combined with the staff’s exceptional efforts and good attitude, create an inviting atmosphere that many guests appreciate.
Wi-Fi
Polana Resort - LoftAffair Collection presents a mixed bag when it comes to its Wi-Fi service, according to guest reviews. While several guests appreciated the stable and good Wi-Fi connection provided in certain areas of the resort, others reported issues, such as intermittent disconnections and non-functioning internet. Some guests faced difficulties connecting their televisions to the internet, which hindered the use of media services. Furthermore, a few visitors were inconvenienced by a lack of Wi-Fi for the entirety of their stay. Although connection details are communicated via messages, there were instances where the indicated network was unavailable, requiring guests to connect to an alternative network nearby. While the self-check-in system was highlighted, improvement in consistency and reliability of the internet service could enhance the overall guest experience.
Parking
Polana Resort - LoftAffair Collection offers the convenience of free parking, making it an attractive option for those planning a stay in the area. Each apartment generally comes with its assigned parking space, reducing the hassle of finding a spot. The experience is enhanced by easy and efficient self check-in and check-out procedures. Many guests appreciate the availability of plenty of parking spaces, which even include options for charging electric vehicles.
However, some challenges arise with the parking system, such as instances of designated spots being occupied by other vehicles and occasional confusion over assigned spaces. During certain periods, specific parking areas may be affected by construction work, limiting availability. Despite these minor issues, the resort’s large, dedicated parking areas stand out as being particularly advantageous compared to typical parking challenges in Zakopane. Overall, the parking situation at the resort is mostly convenient and well-received by guests.
4 Star
Nestled in a serene and picturesque area, Polana Resort - LoftAffair Collection offers a remarkable retreat that promises tranquility and an exceptional stay. The resort is surrounded by breathtaking views, making it an ideal location for relaxation and exploration. The rooms are meticulously maintained, boasting a modern and tasteful decor that elevates comfort.
Guests praise the top-notch services and facilities, citing the impeccable cleanliness and an atmosphere that exudes charm and beauty. The entire property is designed to a high standard, with well-utilized spaces that enhance the overall experience. Visitors appreciate the convenient access to the High Tatras, Thermal baths, and nearby hiking trails, highlighting the resort's strategic location for adventure seekers.
Polana Resort also caters to pet owners, providing a cozy, pet-friendly environment that many found delightful. The magical surroundings, coupled with views directly overlooking the mountains, further enhance the sense of tranquility found here. Whether enjoying the modern amenities or exploring the nearby attractions, guests have consistently felt compelled to recommend the resort. In sum, Polana Resort delivers an exceptional escape, blending natural beauty with the comforts of a high-standard facility.
Dog Friendly
Polana Resort, part of the LoftAffair Collection, stands out as a welcoming haven for pet enthusiasts, particularly those traveling with dogs. This pet-friendly establishment allows dogs to stay comfortably within the apartments, creating an environment where pets can truly feel at home. The resort caters to families as well, offering mini lakes and small playgrounds for children, ensuring that guests of all ages have activities to enjoy.
Safety is a noted feature of the resort, appealing to a diverse range of visitors, including Gulf nationals. The cleanliness of the resort is highly praised, adding to the overall comfort and satisfaction of guests, many of whom express intentions to return and recommend the place to others.
While the resort excels in providing a pet-friendly atmosphere, it lacks a designated area specifically for animals, which could enhance the experience. Additionally, the provision of dog poop bags could encourage greater cleanliness among guests. Despite these minor suggestions, Polana Resort continues to impress as a cozy, clean, and inviting choice for those traveling with four-legged companions.
No, Polana Resort - LoftAffair Collection doesn't have any pool.
No, a spa isn't available at Polana Resort - LoftAffair Collection.