Celyn Hotel City Mall
Kota Kinabalu
5.96128300,
116.09720700
,
Unit S-0-30, Block F, Ground Floor, City Mall, Jalan Lintas
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Summary of reviewsCelyn Hotel City Mall receives widespread approval for its prime location, making it an attractive choice for travelers seeking convenience and accessibility. Positioned within the City Mall, the hotel provides direct access to a wide variety of dining options, shops, a cinema, and a bookstore, ensuring guests have a comprehensive urban experience at their fingertips. The proximity to the Giant supermarket and key hospitals like QE and KPJ adds to the appeal, offering guests easy access to essentials and medical facilities when needed. The additional benefit of free parking makes it even more convenient for those wishing to explore the city's vibrant shopping and dining scenes without the worry of vehicle accommodation. Though close to the city center, the hotel also stands at a reasonable distance from the airport, making it an ideal spot for a leisure-filled yet practical stay.
While the reviews on cleanliness are mixed, those who enjoyed their stay noted that their rooms and the hotel interiors were clean and modern, contributing to a comfortable experience. Yet, there are areas for improvement, as some guests reported concerns about cleaning standards, such as dusty rooms, oily floors, and a musty smell in common areas. Despite these issues, there is hope that the hotel will address and improve its housekeeping diligence.
The staff at Celyn Hotel City Mall receives consistent praise for their warmth and helpfulness. Described as polite and approachable, the team is recognized for their friendly demeanor and willingness to assist guests. Guests appreciate the efficient check-in process facilitated by courteous counter staff and commend the hotel management for their responsive communication, including assistance via WhatsApp. The staff's dedication to enhancing the guest experience—such as quickly arranging extra beds—further solidifies their positive impact on visitor satisfaction. Overall, Celyn Hotel City Mall offers a compelling stay, marked by its strategic location and commendable service.
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While the reviews on cleanliness are mixed, those who enjoyed their stay noted that their rooms and the hotel interiors were clean and modern, contributing to a comfortable experience. Yet, there are areas for improvement, as some guests reported concerns about cleaning standards, such as dusty rooms, oily floors, and a musty smell in common areas. Despite these issues, there is hope that the hotel will address and improve its housekeeping diligence.
The staff at Celyn Hotel City Mall receives consistent praise for their warmth and helpfulness. Described as polite and approachable, the team is recognized for their friendly demeanor and willingness to assist guests. Guests appreciate the efficient check-in process facilitated by courteous counter staff and commend the hotel management for their responsive communication, including assistance via WhatsApp. The staff's dedication to enhancing the guest experience—such as quickly arranging extra beds—further solidifies their positive impact on visitor satisfaction. Overall, Celyn Hotel City Mall offers a compelling stay, marked by its strategic location and commendable service.
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
Celyn Hotel City Mall is lauded for its superb and strategic location, making it an ideal choice for travelers keen on convenience. Situated within the City Mall, guests have direct access to a plethora of eateries, shops, a cinema, and even a bookstore, turning every stay into a delightful urban experience. The hotel's proximity to Giant supermarket further enhances the convenience factor, allowing guests to easily pick up any essentials they might need. Additionally, visitors appreciate the easy access to both the QE and KPJ hospitals, offering peace of mind for those requiring medical facilities nearby.
The location of Celyn Hotel is also praised for its accessibility, being close to the city's vibrant shopping and dining scenes. Free parking adds to the attractiveness, ensuring guests can freely explore the area without the hassle of finding a place for their vehicle. The hotel’s convenient placement is complemented by standard cleanliness and comfort, providing good value accommodation close to the city center, yet sufficiently near the airport. Overall, Celyn Hotel City Mall offers a pleasant stay with its advantageous location and practical amenities for travelers who seek both leisure and convenience.
Celyn Hotel City Mall presents a mixed picture when it comes to cleanliness, with contrasting reviews from guests. On a positive note, some visitors found their rooms and the hotel interior to be clean and refreshed, noting the contemporary appearance that added to their comfort. The environment of the hotel is generally appreciated, contributing to a pleasant stay overall.
However, several guests have expressed dissatisfaction with the hotel's cleanliness standards. Common concerns include oily floors, dusty rooms, and an off-putting musty smell in certain areas, such as corridors and reception. Issues like moldy seats and bathrooms that need more thorough cleaning have also been pointed out. Hair remnants and soiled toilet seats were noticed by some guests, indicating a need for improved attention from housekeeping.
Moreover, guests have highlighted that Housekeeping and management could be more diligent in maintaining the rooms, suggesting that cleaning tasks often seem incomplete, with simple measures like the provision of foot mats overlooked. Despite these drawbacks, those who found their rooms clean note a sense of comfort, presenting a dual perspective on the hotel's cleanliness while hoping for consistent improvements in the future.
Visitors to Celyn Hotel City Mall are consistently impressed with the welcoming and attentive staff. Guests frequently praise the team for their friendliness, describing them as polite, approachable, and always ready with a smile. The check-in process is noted as smooth and efficient, thanks to the courteous counter staff. Hotel management also receives accolades for their prompt and helpful communication, even assisting guests through WhatsApp. Reviews highlight the staff's willingness to go above and beyond, such as arranging extra beds swiftly. Overall, guests appreciate the hotel's good service, with staff playing a significant role in enhancing their stay experience.
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Location
The location of Celyn Hotel is also praised for its accessibility, being close to the city's vibrant shopping and dining scenes. Free parking adds to the attractiveness, ensuring guests can freely explore the area without the hassle of finding a place for their vehicle. The hotel’s convenient placement is complemented by standard cleanliness and comfort, providing good value accommodation close to the city center, yet sufficiently near the airport. Overall, Celyn Hotel City Mall offers a pleasant stay with its advantageous location and practical amenities for travelers who seek both leisure and convenience.
Cleanliness
However, several guests have expressed dissatisfaction with the hotel's cleanliness standards. Common concerns include oily floors, dusty rooms, and an off-putting musty smell in certain areas, such as corridors and reception. Issues like moldy seats and bathrooms that need more thorough cleaning have also been pointed out. Hair remnants and soiled toilet seats were noticed by some guests, indicating a need for improved attention from housekeeping.
Moreover, guests have highlighted that Housekeeping and management could be more diligent in maintaining the rooms, suggesting that cleaning tasks often seem incomplete, with simple measures like the provision of foot mats overlooked. Despite these drawbacks, those who found their rooms clean note a sense of comfort, presenting a dual perspective on the hotel's cleanliness while hoping for consistent improvements in the future.
Staff
No, Celyn Hotel City Mall doesn't have any pool.
No, a spa isn't available at Celyn Hotel City Mall.
No, Celyn Hotel City Mall doesn't allow dogs.
No, parking facilities aren't available at Celyn Hotel City Mall.
No, Celyn Hotel City Mall doesn't have a gym.
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