Hotel Shangri-la Kota Kinabalu
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Summary of reviewsHotel Shangri-la Kota Kinabalu enjoys widespread acclaim for its exceptional central location, providing guests convenient access to numerous attractions such as the Philippines Market, Gaya Street and the waterfront. This prime position makes exploring local scenery and culture easy, benefitting both tourists and business travelers. The hotel's strategic proximity to malls, restaurants, markets, the airport and transportation hubs further enhances its appeal.
Guests have positive impressions of the breakfast buffet, noting its variety and the inclusion of both local and Western dishes. The breakfast service is efficient and specific items like the bread butter pudding with vanilla sauce receive enthusiastic praise. Starting early at 6:30 am, it caters well to early risers, despite minor suggestions for improving certain dishes and expanding vegetarian options.
The rooms at Hotel Shangri-la Kota Kinabalu receive high marks for cleanliness, spaciousness and comfort. Though a bit dated, they are well-maintained and functional. Guests appreciate the daily housekeeping, clean bathrooms and comfortable beds, making the rooms good value for money. While some rooms facing the busy road can be noisy, quieter options are available.
Cleanliness throughout the hotel is a standout feature with guests consistently praising the immaculate rooms and well-maintained facilities. Housekeeping is reliable and efficient, ensuring a pleasant stay free from any unusual smells.
The staff at Hotel Shangri-la Kota Kinabalu are frequently praised for their friendliness, helpfulness and attentiveness. Front desk and reception staff provide efficient service, while housekeeping and other employees like Ah Wang and Mr. Ricky enhance the overall guest experience with their courteous and proactive approach.
Free WiFi is provided, but experiences with the connection vary. While some guests report strong connectivity, others experience instability and slow speeds.
The hotel offers ample parking options, which guests find convenient and generally satisfactory, although peak times can pose challenges for parking availability.
Families find the hotel particularly accommodating with clean, comfortable rooms and friendly staff. Amenities such as bathtubs are a hit with children, making it a suitable choice for family stays.
The surrounding area is vibrant with nightlife options, including bars, nightclubs and a night market offering unique cultural experiences. However, guests are advised to exercise caution during late hours due to occasional safety concerns.
Comfortable beds are another highlight with many guests emphasizing the clean and well-maintained bedding, contributing to a restful night’s sleep.
As a three-star hotel, it offers excellent value for money. Despite its age, the hotel maintains a clean and affordable environment while delivering service that often feels comparable to higher star ratings.
Rooms featuring amenities like bathtubs, jacuzzis and steambaths provide added relaxation and comfort, enhancing the overall guest experience.
Business travelers find the hotel well-suited for their needs, praising its convenient location and business-friendly atmosphere. Despite some WiFi issues in the lobby, the hotel is frequently recommended for its effective service and facilities.
For honeymooners, the hotel offers tailored amenities, such as a honeymoon suite and special decoration upon request, creating a romantic and memorable stay.
In summary, Hotel Shangri-la Kota Kinabalu is highly recommended for its excellent location, comfortable and clean accommodations, friendly staff and good value for money, making it a top choice for tourists, business travelers, families and honeymooners alike.
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Guests have positive impressions of the breakfast buffet, noting its variety and the inclusion of both local and Western dishes. The breakfast service is efficient and specific items like the bread butter pudding with vanilla sauce receive enthusiastic praise. Starting early at 6:30 am, it caters well to early risers, despite minor suggestions for improving certain dishes and expanding vegetarian options.
The rooms at Hotel Shangri-la Kota Kinabalu receive high marks for cleanliness, spaciousness and comfort. Though a bit dated, they are well-maintained and functional. Guests appreciate the daily housekeeping, clean bathrooms and comfortable beds, making the rooms good value for money. While some rooms facing the busy road can be noisy, quieter options are available.
Cleanliness throughout the hotel is a standout feature with guests consistently praising the immaculate rooms and well-maintained facilities. Housekeeping is reliable and efficient, ensuring a pleasant stay free from any unusual smells.
The staff at Hotel Shangri-la Kota Kinabalu are frequently praised for their friendliness, helpfulness and attentiveness. Front desk and reception staff provide efficient service, while housekeeping and other employees like Ah Wang and Mr. Ricky enhance the overall guest experience with their courteous and proactive approach.
Free WiFi is provided, but experiences with the connection vary. While some guests report strong connectivity, others experience instability and slow speeds.
The hotel offers ample parking options, which guests find convenient and generally satisfactory, although peak times can pose challenges for parking availability.
Families find the hotel particularly accommodating with clean, comfortable rooms and friendly staff. Amenities such as bathtubs are a hit with children, making it a suitable choice for family stays.
The surrounding area is vibrant with nightlife options, including bars, nightclubs and a night market offering unique cultural experiences. However, guests are advised to exercise caution during late hours due to occasional safety concerns.
Comfortable beds are another highlight with many guests emphasizing the clean and well-maintained bedding, contributing to a restful night’s sleep.
As a three-star hotel, it offers excellent value for money. Despite its age, the hotel maintains a clean and affordable environment while delivering service that often feels comparable to higher star ratings.
Rooms featuring amenities like bathtubs, jacuzzis and steambaths provide added relaxation and comfort, enhancing the overall guest experience.
Business travelers find the hotel well-suited for their needs, praising its convenient location and business-friendly atmosphere. Despite some WiFi issues in the lobby, the hotel is frequently recommended for its effective service and facilities.
For honeymooners, the hotel offers tailored amenities, such as a honeymoon suite and special decoration upon request, creating a romantic and memorable stay.
In summary, Hotel Shangri-la Kota Kinabalu is highly recommended for its excellent location, comfortable and clean accommodations, friendly staff and good value for money, making it a top choice for tourists, business travelers, families and honeymooners alike.
Hotel near Nightlife Spots
Located in Bandaran Berjaya, Hotel Shangri-la Kota Kinabalu is close to various nightlife spots and entertainment venues. Its central location offers easy access to the city's after-dark scene.
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi, ensuring guests can stay connected. It provides comfortable accommodations and is well-situated for exploring Kota Kinabalu.
Cheap Hotel
This hotel provides a comfortable stay in Kota Kinabalu. It offers essential amenities and a convenient location for exploring the city.
3-Star Hotel
Hotel Shangri-la is appreciated for its comfortable accommodations and convenient location. It offers a pleasant stay with essential amenities, making it a reliable option for budget-conscious travelers.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Guest Reviews
Hotel Shangri-la Kota Kinabalu boasts an exceptional location, offering guests easy access to numerous attractions and amenities. Positioned in the city center, it is conveniently close to popular spots like the Philippines Market, Gaya Street and the waterfront, making it a breeze to explore the local scenery and culture on foot. The proximity to malls, restaurants and markets adds to the convenience, while the strategic location near the airport and mini-bus terminal ensures hassle-free transportation options. Guests also appreciate the peaceful yet central setting with various eateries and convenience stores nearby. The hotel's location is repeatedly highlighted for its accessibility, making it an ideal choice for both business travelers and tourists looking to immerse themselves in the heart of Kota Kinabalu.
The breakfast at Hotel Shangri-la Kota Kinabalu has garnered a wealth of positive feedback. Guests particularly appreciate the extensive and varied breakfast buffet, which includes a broad range of dishes catering to both local and Western palates. The breakfast spread is frequently described as delicious with many finding the offerings to be on par with those of four-star hotels. Specific highlights include the bread butter pudding with vanilla sauce, which received enthusiastic praise.
The quality and variety of the food seem to be consistent with many guests noting the numerous options available and the freshness of the selections. Breakfast is served early, beginning at 6:30 am with an egg station that opens at 7 am, ensuring that early risers are well taken care of. The efficient and friendly service provided by the staff also adds to the positive breakfast experience.
However, there are some areas for improvement. A number of guests felt that the breakfast choices could be more varied and that certain items such as bread and noodles could be better prepared. There were also mentions of limited vegetarian options and a desire for more sweets like cakes and pastries. Despite these minor issues, the overall impression is that the breakfast is a highly satisfactory and enjoyable start to the day at Hotel Shangri-la Kota Kinabalu.
Guests of Hotel Shangri-la Kota Kinabalu have overwhelmingly positive feedback regarding the rooms, highlighting their cleanliness, spaciousness and comfort. Reviewers consistently mention that the rooms are nice, cozy and offer good value for money. Many appreciate the classic room setup, noting that everything needed for a pleasant stay is provided.
The cleanliness of the rooms is often praised with multiple mentions of daily housekeeping keeping the rooms spotless and tidy. The bathrooms, too, are highlighted for their cleanliness and functionality with some rooms even featuring bathtubs.
Despite the overall positive feedback, some guests noted that the rooms are a bit dated and the hotel's facilities are older. However, most agree that the maintenance is good and the rooms are still comfortable and functional. Some rooms facing the busy road can be noisy, but those at the back offer a quieter environment, occasionally providing views of local wildlife on the hillside.
Additionally, guests appreciate the spaciousness of the rooms, making them suitable even for families. The air conditioning and room temperature control received mixed reviews with some finding it difficult to adjust.
Overall, the rooms at Hotel Shangri-la Kota Kinabalu are described as a great value for money, clean, spacious and comfortable, though slightly outdated in design. The central location and affordability further enhance the appeal of this hotel for many travelers.
Guests at Hotel Shangri-la Kota Kinabalu consistently mention the exceptional comfort of the beds, frequently describing them as comfortable, clean and well-maintained. Numerous reviews highlight the quality of the bedding with several guests particularly enjoying the bedding's satisfactory texture and the comfort of the pillows. The SuperKing bed is notably mentioned for providing a luxurious sleeping experience, while the overall size and cleanliness of the beds contribute to positive impressions.
Rooms are often described as not just clean but also comfortable, enhancing the guests' overall stay. Specifically, the combination of a clean mattress and bathroom underscores the hotel's commitment to hygiene. Families, particularly those with children, appreciate the spacious bed sizes. Ultimately, the consistent theme across these reviews is one of comfort, cleanliness and satisfaction, ensuring a restful night’s sleep for travelers.
Hotel Shangri-la in Kota Kinabalu receives widespread acclaim for its impeccable cleanliness. Guests consistently describe the rooms as nice, clean and comfortable with a particular emphasis on the neat and tidy nature of the accommodations. Daily housekeeping services ensure that rooms are not just kept clean but are also well-maintained despite some older elements. The bathrooms are praised for their exceptional hygiene standards, contributing to a very clean overall experience.
Additionally, the hotel facilities are described as exceptionally clean and well-maintained, surpassing even those of some five-star establishments. Guests appreciate the sufficient amenities available in the clean rooms, adding to their overall comfort. The cleanliness extends seamlessly to all areas of the hotel with no unusual smells, ensuring a pleasant stay.
The housekeeping staff is also notable for their reliability and efficiency; they keep the premises spotless and are always on time. The tidiness and organization within the hotel are frequently highlighted, making the premises not just clean but also visually appealing. Overall, the pristine condition of Hotel Shangri-la contributes significantly to the positive experiences of its guests, making it a top recommendation for travelers seeking hygienic accommodations.
In Kota Kinabalu, the Hotel Shangri-la stands out not just for its prime location but also for its exceptional staff. The team at this hotel has left a lasting impression on guests, frequently praised for their friendliness, helpfulness and attentiveness. The front desk and reception staff are particularly noted for their professional and efficient service, making check-in a breeze. Household and housekeeping services are also commended for their consistency and for going above and beyond in their duties.
Guests frequently highlight the courteous and polite nature of the staff, including special mentions of employees like Ah Wang and Mr. Ricky for their outstanding service. The hotel employees are described as being always willing to lend a helping hand with a positive attitude and smiley demeanor which enhances the overall experience.
The excellent customer service extends beyond just the front-line staff with commendations also going to management and the security guard for contributing to the hotel's welcoming atmosphere. The staff's proactive approach to addressing guests' concerns and their overall thoughtful and considerate nature make for a comfortable and enjoyable stay.
Overall, Hotel Shangri-la in Kota Kinabalu is highly praised for its dedicated and friendly team, consistently delivering high-quality services that make guests feel valued and well taken care of.
Hotel Shangri-la Kota Kinabalu offers free WiFi to its guests, although the experiences with the internet connection vary. Some reviews highlight a strong WiFi connection, but others indicate that the overall performance can be quite inconsistent. Issues such as instability, slow speeds and frequent drops are often mentioned. While there are certain positive mentions, such as a very nice WiFi, overall, the connectivity appears to leave room for improvement.
Hotel Shangri-la Kota Kinabalu offers a variety of parking options for guests with many finding the parking to be a significant advantage. Guests appreciate the ample and sufficient parking spaces, making it easy to park their cars. The availability of on-site and private parking lots specifically for hotel customers adds to the convenience. In many instances, the parking is noted as safe, affordable and secure with the added service of staff assistance, such as jump-starting flat batteries.
However, some concerns were raised regarding the parking facilities. During weekends or peak times, parking can become limited, posing challenges for some guests. There are also mentions of certain areas lacking CCTV coverage, which may influence perceptions of security. Overall, while parking at Hotel Shangri-la Kota Kinabalu generally meets guest expectations, occasional limitations during busy periods and areas without surveillance should be taken into consideration.
Hotel Shangri-la Kota Kinabalu garners praise for being exceptionally clean, comfortable and noted for its friendly and welcoming staff, making it a prime choice for families. The hotel receives warm recommendations due to its family-friendly facilities and services. Guests report that the establishment is well-suited for family stays with a particular highlight being the bath tub, which is a favorite among children and enhances their enjoyment during the stay. The overall ambience and amenities cater holistically to family needs, creating a family-oriented environment that ensures a happy and comfortable stay for all. While one suggestion includes updating the electrical fittings, the hotel's strong emphasis on comfort, cleanliness and hospitable service remains its standout quality, particularly for families.
The area surrounding Hotel Shangri-la Kota Kinabalu teems with vibrant nightlife options that cater to various tastes. Guests can easily access the lively Kota Kinabalu waterfront which brims with bars and nightclubs, making it an excellent hub for those seeking a night out. The night market nearby offers an exciting blend of local culture and cuisine, providing a unique evening experience. For those who enjoy live music, there are several venues within walking distance that promise a night filled with great entertainment. While the nightlife scene is dynamic and bustling, some caution is advised, especially during late hours due to instances of pickpocketing and other safety concerns. Nonetheless, for those looking to immerse themselves in the nocturnal vibrancy of Kota Kinabalu, the hotel's location serves as an ideal starting point.
Hotel Shangri-la Kota Kinabalu offers good value for money, making it an excellent choice for budget-conscious travelers. Despite the hotel's age, it maintains a clean and tidy environment. Guests appreciate the reasonable and affordable rates, commending the excellent price-performance ratio for a three-star hotel. While some feel that it does not live up to the illustrious Shangri-La name and label it as a "fake Shangri-La," most agree that the service provided often feels comparable to a higher star rating, even suggesting it has the potential to be a four-star establishment with some renovations. Overall, it deserves its three-star rating and provides a practical and economical option for visitors.
Hotel Shangri-la Kota Kinabalu offers rooms that feature a range of amenities designed for relaxation and comfort. Many guest rooms include bathtubs with several highlighting the convenience and pleasure of having a bath tub directly in the room. Additionally, guests have noted rooms that come equipped with a jacuzzi, adding an extra layer of luxury to their stay. For those seeking a spa-like experience, certain rooms even include a steambath. These features collectively provide guests with multiple options for unwinding in privacy and comfort.
Hotel Shangri-la Kota Kinabalu stands out as an exceptional choice for business travelers. Guests frequently highlighted the hotel's business-oriented atmosphere and business-friendly facilities. Many reviewers praised its convenient location and the range of amenities tailored for business needs, describing it as good for business purposes and convenient for business travelers. In particular, the hotel has a high-class business-friendly atmosphere, making it highly recommended for professionals. Service and facilities also received positive feedback with many finding them effective and well-suited for business activities. Despite a minor issue with the WiFi in the lobby, overall, the hotel is frequently noted as an optimal venue for those traveling on business.
Hotel Shangri-la Kota Kinabalu appears to be an excellent choice for honeymooners, offering a variety of amenities and services tailored specifically for romantic getaways. One of the highlights mentioned is the availability of a honeymoon suite, adding an extra touch of luxury and privacy for newlyweds. The hotel staff go the extra mile by providing honeymoon decoration upon request at no additional cost, which has been described as simple yet impactful. Overall, the facilities and atmosphere at the hotel are very conducive to a romantic stay, making it a recommended destination for couples looking to celebrate their honeymoon.
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Location
Breakfast
The quality and variety of the food seem to be consistent with many guests noting the numerous options available and the freshness of the selections. Breakfast is served early, beginning at 6:30 am with an egg station that opens at 7 am, ensuring that early risers are well taken care of. The efficient and friendly service provided by the staff also adds to the positive breakfast experience.
However, there are some areas for improvement. A number of guests felt that the breakfast choices could be more varied and that certain items such as bread and noodles could be better prepared. There were also mentions of limited vegetarian options and a desire for more sweets like cakes and pastries. Despite these minor issues, the overall impression is that the breakfast is a highly satisfactory and enjoyable start to the day at Hotel Shangri-la Kota Kinabalu.
Rooms
The cleanliness of the rooms is often praised with multiple mentions of daily housekeeping keeping the rooms spotless and tidy. The bathrooms, too, are highlighted for their cleanliness and functionality with some rooms even featuring bathtubs.
Despite the overall positive feedback, some guests noted that the rooms are a bit dated and the hotel's facilities are older. However, most agree that the maintenance is good and the rooms are still comfortable and functional. Some rooms facing the busy road can be noisy, but those at the back offer a quieter environment, occasionally providing views of local wildlife on the hillside.
Additionally, guests appreciate the spaciousness of the rooms, making them suitable even for families. The air conditioning and room temperature control received mixed reviews with some finding it difficult to adjust.
Overall, the rooms at Hotel Shangri-la Kota Kinabalu are described as a great value for money, clean, spacious and comfortable, though slightly outdated in design. The central location and affordability further enhance the appeal of this hotel for many travelers.
Beds
Rooms are often described as not just clean but also comfortable, enhancing the guests' overall stay. Specifically, the combination of a clean mattress and bathroom underscores the hotel's commitment to hygiene. Families, particularly those with children, appreciate the spacious bed sizes. Ultimately, the consistent theme across these reviews is one of comfort, cleanliness and satisfaction, ensuring a restful night’s sleep for travelers.
Cleanliness
Additionally, the hotel facilities are described as exceptionally clean and well-maintained, surpassing even those of some five-star establishments. Guests appreciate the sufficient amenities available in the clean rooms, adding to their overall comfort. The cleanliness extends seamlessly to all areas of the hotel with no unusual smells, ensuring a pleasant stay.
The housekeeping staff is also notable for their reliability and efficiency; they keep the premises spotless and are always on time. The tidiness and organization within the hotel are frequently highlighted, making the premises not just clean but also visually appealing. Overall, the pristine condition of Hotel Shangri-la contributes significantly to the positive experiences of its guests, making it a top recommendation for travelers seeking hygienic accommodations.
Staff
Guests frequently highlight the courteous and polite nature of the staff, including special mentions of employees like Ah Wang and Mr. Ricky for their outstanding service. The hotel employees are described as being always willing to lend a helping hand with a positive attitude and smiley demeanor which enhances the overall experience.
The excellent customer service extends beyond just the front-line staff with commendations also going to management and the security guard for contributing to the hotel's welcoming atmosphere. The staff's proactive approach to addressing guests' concerns and their overall thoughtful and considerate nature make for a comfortable and enjoyable stay.
Overall, Hotel Shangri-la in Kota Kinabalu is highly praised for its dedicated and friendly team, consistently delivering high-quality services that make guests feel valued and well taken care of.
Wi-Fi
Parking
However, some concerns were raised regarding the parking facilities. During weekends or peak times, parking can become limited, posing challenges for some guests. There are also mentions of certain areas lacking CCTV coverage, which may influence perceptions of security. Overall, while parking at Hotel Shangri-la Kota Kinabalu generally meets guest expectations, occasional limitations during busy periods and areas without surveillance should be taken into consideration.
Family
Nightlife
3 Star
Rooms with Jacuzzi / Hot-Tub
Business
Honeymoon
No, Hotel Shangri-la Kota Kinabalu doesn't have any pool.
No, a spa isn't available at Hotel Shangri-la Kota Kinabalu.
No, Hotel Shangri-la Kota Kinabalu doesn't allow dogs.
Yes, parking facilities are available at Hotel Shangri-la Kota Kinabalu.
No, Hotel Shangri-la Kota Kinabalu doesn't have a gym.
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