Ming Garden Hotel & Residences
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMing Garden Hotel & Residences in Kota Kinabalu is highly regarded for its prime location, offering unparalleled convenience and easy access to major shopping destinations, such as Imago Mall, and local attractions. Guests appreciate the hotel's central position, which enables effortless exploration of the city's vibrant surroundings. The hotel enhances convenience further with ample parking and shuttle services to Imago Mall, making it an ideal base for travelers.
The accommodation at Ming Garden excels with spacious and well-equipped rooms that deliver comfort and satisfaction. Guests frequently commend the large, tidy rooms with modern amenities, efficient air conditioning, and comfortable beds that promise restful sleep. Although there are occasional mentions of odors from carpets and limited hot water during peak times, the rooms are generally perceived as clean and offering great value for money.
The staff at Ming Garden Hotel & Residences receive high praise for their friendly and helpful demeanor, contributing significantly to a welcoming and hospitable atmosphere. Guests often highlight the smooth check-in process and the professionalism of the reception team, which enhances the overall experience.
Despite these positives, there are areas that could be improved, such as the breakfast service, which many guests feel lacks variety and quality expected of a four-star establishment. Additionally, some housekeeping areas could use attention, with reports of odors and general maintenance issues in some areas. The parking facilities, while functional, are described as dimly lit and can be somewhat complicated, with a fee charged for multiple entries.
Overall, Ming Garden Hotel & Residences is valued for its strategic location, spacious rooms, and attentive staff, making it a comfortable choice despite some areas needing enhancement.
Categories
The accommodation at Ming Garden excels with spacious and well-equipped rooms that deliver comfort and satisfaction. Guests frequently commend the large, tidy rooms with modern amenities, efficient air conditioning, and comfortable beds that promise restful sleep. Although there are occasional mentions of odors from carpets and limited hot water during peak times, the rooms are generally perceived as clean and offering great value for money.
The staff at Ming Garden Hotel & Residences receive high praise for their friendly and helpful demeanor, contributing significantly to a welcoming and hospitable atmosphere. Guests often highlight the smooth check-in process and the professionalism of the reception team, which enhances the overall experience.
Despite these positives, there are areas that could be improved, such as the breakfast service, which many guests feel lacks variety and quality expected of a four-star establishment. Additionally, some housekeeping areas could use attention, with reports of odors and general maintenance issues in some areas. The parking facilities, while functional, are described as dimly lit and can be somewhat complicated, with a fee charged for multiple entries.
Overall, Ming Garden Hotel & Residences is valued for its strategic location, spacious rooms, and attentive staff, making it a comfortable choice despite some areas needing enhancement.
Hotel near Golf Courses
A prominent hotel in Kota Kinabalu, it is located within a few kilometers of Sutera Harbour Golf & Country Club. The hotel offers comfortable rooms and facilities, making it a suitable choice for golfers who prefer to stay in the city.
Hotel with Spa
This hotel offers spa facilities along with residential accommodations. The combination of hotel amenities and extended-stay options makes it suitable for various travelers.
Family Friendly Hotel
Ming Garden Hotel & Residences provides comfortable accommodations and is known for being family-friendly. The hotel offers a range of amenities and is conveniently located near local attractions.
Hotel near Nightlife Spots
Located on Jalan Coastal, Ming Garden Hotel & Residences offers proximity to nightlife options and dining establishments. The location provides convenient access to entertainment and leisure activities.
Hotel with Swimming Pool
This hotel offers a swimming pool and spacious accommodations. It is suitable for families and long-term stays, providing a comfortable environment.
Outdoor Pool
Business Hotel
Located in Kota Kinabalu's commercial district, this hotel provides a business center and various conference halls, including a grand ballroom and smaller meeting rooms, suitable for a range of business and social gatherings.
Hotel with Parking
Free private parking is provided for guests staying at the hotel. Onsite car parking is available and is complimentary for in-house guests.
Accessible Hotel
This hotel is wheelchair accessible and provides facilities for disabled guests. It has a lift for convenient access to different floors.
Hotel with Gym
The hotel has a gym and fitness center. It provides essential facilities for guests looking to maintain their workout routine.
4-Star Hotel
This hotel offers comfortable rooms and a range of amenities. Its strategic location provides easy access to various attractions.
Hotel with Outdoor Pool
This hotel provides an outdoor pool and a children's pool, complemented by a poolside bar. Some of its suites are noted to offer access to a rooftop pool.
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
Hotel for Yoga
Guest Reviews
Ming Garden Hotel & Residences boasts a prime location that appeals to travelers seeking convenience and accessibility in Kota Kinabalu. Situated in the heart of the city, the hotel offers guests easy access to major shopping destinations, including the prominent Imago Mall, which is located just across the street. With its central position, guests can effortlessly explore local attractions and enjoy the vibrant surroundings. The strategic placement of the hotel ensures that guests can reach various malls and markets within a short distance, enhancing the overall travel experience. The property provides ample parking and offers shuttle services to Imago Mall, further adding to the convenience for guests. Overall, the hotel’s location is highly regarded for its proximity to the city center and its capacity to serve as a convenient base for exploring the city.
The breakfast experience at Ming Garden Hotel & Residences appears to be a key area for improvement based on guest feedback. While some guests found the breakfast satisfactory, many noted a limited selection, especially in terms of sweet options. The buffet seemed to lack variety and did not always cater well to European tastes, with some guests observing that eggs were the main highlight. There were also concerns about the freshness and presentation of the food, with reports of early morning shortages due to slow replenishment. Overall, the breakfast service and menu were described as needing enhancement in both variety and taste to meet the expectations of a four-star establishment.
Ming Garden Hotel & Residences offers guests spacious and comfortable rooms that are sure to enhance any stay. Travelers consistently appreciate the large room sizes and well-thought-out amenities, making it a comfortable choice for families and solo travelers alike. Many reviews highlight the excellent air conditioning and the convenience of being able to open windows for fresh air. The cleanliness of the rooms is frequently praised, with guests noting that the rooms are tidy and modern, ensuring a pleasant environment. Guests also appreciate the comfortable beds, which contribute to a restful night's sleep. While a few comments mention an occasional smell from the carpets and limited hot water during peak usage, the overall condition of the rooms is reported as good, offering great value for money. The hotel provides a welcoming atmosphere, with helpful staff ready to assist and enhance the guest experience. Located in a convenient area, Ming Garden serves as a comfy home base for exploring the surrounding attractions.
Ming Garden Hotel & Residences offers a comfortable and cozy experience for its guests amidst a few notable challenges with cleanliness. Visitors frequently point out issues such as the pervasive odor from carpets and a general smell of smoke throughout the hotel. Some areas, including communal facilities and bathrooms, face ventilation and maintenance challenges, with comments about worn carpets, peeling paint on walls, and unpleasant smells in specific rooms. Despite these concerns, many guests appreciate the friendly and helpful staff who strive to make the most of the amenities available. It's clear that while the hotel provides a comfy atmosphere, there is significant room for improvement in terms of cleanliness to enhance the overall guest experience.
At Ming Garden Hotel & Residences, the staff consistently receive commendations for their friendliness and helpfulness. Guests frequently note the polite and attentive nature of the reception team, who are often highlighted as a standout feature of the hotel experience. Visitors appreciate the smooth and efficient check-in process, which contributes positively to their stay. The majority of the employees are recognized for being nice and professional, enhancing the overall hospitality atmosphere.
However, there are mentions of challenges, such as the staff occasionally appearing overwhelmed, particularly during breakfast service. Some guests also encounter interactions that fall short of expected professionalism, and there are isolated comments about staff being unfriendly or uninterested. Despite these areas for improvement, the general impression is that the staff at Ming Garden Hotel & Residences contribute positively to the guest experience through their warmth and accommodating nature.
Ming Garden Hotel & Residences offers parking facilities with a few notable points to consider. While guests can enjoy free parking for their first entry, subsequent entries incur a fee of 4RM each time, which some travelers might find less than ideal. This aspect of the parking system is not always clearly explained by the staff. The parking area, located in the B1 basement, could benefit from some improvements, as it is often reported to be dimly lit and has a run-down appearance. Additionally, the limited parking space might pose challenges during peak times, and the overall layout is described as somewhat complicated. Despite these concerns, the parking facility remains functional, with a ticket stamping system in place to manage vehicle entries.
Location Show Map
Location
Breakfast
Rooms
Cleanliness
Staff
However, there are mentions of challenges, such as the staff occasionally appearing overwhelmed, particularly during breakfast service. Some guests also encounter interactions that fall short of expected professionalism, and there are isolated comments about staff being unfriendly or uninterested. Despite these areas for improvement, the general impression is that the staff at Ming Garden Hotel & Residences contribute positively to the guest experience through their warmth and accommodating nature.
Parking
Yes, Ming Garden Hotel & Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Ming Garden Hotel & Residences.
No, Ming Garden Hotel & Residences doesn't allow dogs.
Yes, parking facilities are available at Ming Garden Hotel & Residences.
Yes, Ming Garden Hotel & Residences has a gym.
Location Show Map
More Options
