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Summary of reviewsSabah Oriental Hotel is strategically located at the edge of town, making it convenient for both business and leisure travelers. It provides easy access to nearby malls, eateries and popular destinations such as Imago Mall and is close to the airport. Despite its central position, the hotel maintains a tranquil atmosphere, offering a peaceful retreat. The hotel’s location, combined with its clean rooms and pleasant ambiance with a touch of antique design, makes it an excellent base for exploring the city.
The hotel’s breakfast offerings receive mixed reviews. Many guests praise the variety and quality of the food, including both local and Western dishes. The well-prepared and delicious breakfast options cater to different preferences. However, some guests find the selection limited and repetitive with some foods being cold or unappetizing and drinks and fried noodles particularly criticized. Nonetheless, the general sentiment is that the breakfast experience is satisfactory, offering good quantity and quality.
Rooms at Sabah Oriental Hotel are spacious and comfortable, often highlighted for their size and cleanliness. The friendly reception staff respond well to complaints, which adds to the overall positive experience. However, the property shows signs of age with some rooms requiring better maintenance. Issues such as dustiness and poorly maintained facilities have been noted, but the comfort and space generally make it a decent choice for travelers.
Cleanliness experiences vary with some guests finding the rooms clean, comfortable and spacious. Beautiful views and great beds add to the pleasant ambiance. However, outdated and moldy bathrooms and insufficient maintenance detract from the overall experience. Despite some clean rooms, detailed upkeep is required to meet higher standards consistently.
The standout feature of the hotel is its staff, who are commended for their friendliness, politeness and helpfulness. The receptionists receive high praise for their efficiency and effectiveness and the information counter staff are noted for their politeness and assistance with arranging local tours. The housekeeping staff are also highlighted for maintaining cleanliness, contributing positively to the overall guest experience.
On the downside, the WiFi service at Sabah Oriental Hotel has been consistently criticized. Guests report weak or non-existent signals, slow speeds and issues with obtaining passwords, making the WiFi insufficient for most needs.
The hotel’s pool area is well-regarded, described as nice, clean and modernized. It is particularly appreciated by families for its child-friendly design, despite some reviewers noting it is relatively small and was under renovation during their stay. Overall, it remains a highlight for many visitors.
Lastly, the beds receive commendations for being soft, comfy and clean with guests appreciating the quality and spaciousness of the king-sized options. While there are minor issues with the cleanliness of bed sheets and the smell of pillows, the overall feedback is positive, contributing to good sleep quality for most guests.
In summary, Sabah Oriental Hotel offers strategic location, spacious rooms, friendly staff and a pleasant pool area, making it a solid choice despite some areas needing improvement like breakfast variety, room maintenance, cleanliness detail and WiFi service. Show more
Read review summaries for all categories
Categories
Business Hotel
This hotel provides meeting and conference facilities suitable for business travelers. It offers essential amenities and services to support corporate events and meetings.
Cheap Hotel
This hotel offers comfortable rooms and a convenient location in the Central Business District at an affordable rate. It is also considered a very cheap hotel.
Accessible Hotel
Sabah Oriental Hotel provides wheelchair access to common and public areas, and facilities for disabled guests are available at the property.
Hotel with Gym
Features a fully-equipped gymnasium complete with separate male and female sauna. It is ideal for guests who want to keep fit and stay healthy.
4-Star Hotel
This hotel offers comfortable accommodations and is known for its hospitality. Its location provides convenient access to the city's attractions.
Hotel with Outdoor Pool
This hotel offers an outdoor pool with open sky views of Kota Kinabalu and sea views, providing a pleasant environment for swimming and relaxation.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Room Types
Superior Double or Twin RoomFeaturing wooden furnishings, this room is fitted with a flat-screen TV and coffee/tea making facilities. The en suite bathroom includes a shower and a hairdryer.
Deluxe Double or Twin RoomOffering more space this room is fitted with a flat-screen TV and coffee/tea making facilities. The en suite bathroom includes a shower and a hairdryer.
Junior SuiteThis air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Guest Reviews
7.6
Good
Location
Located at the edge of town, Sabah Oriental Hotel offers a convenient and easily navigable location, making it a strategic choice for both business and leisure travelers. Its strategic placement allows guests to move around the city effortlessly with nearby malls and eateries within walking distance, while popular destinations like Imago Mall are a short drive away. The hotel's central position also means it's close to the airport, adding to the convenience for travelers. Despite being at the heart of activity, the hotel maintains a tranquil atmosphere, providing a peaceful retreat after a day of exploring. The combination of a strategic location, clean rooms and a pleasant ambiance with a touch of antique design makes Sabah Oriental Hotel an excellent base for exploring the city.
Breakfast
Sabah Oriental Hotel offers a range of breakfast options that have garnered mixed reviews from guests. Many praises highlight the variety and taste with local and Western dishes pleasing several palates. Some guests found the breakfast to be fantastic, emphasizing the delicious food and well-done preparation by the chef. Others appreciated the diversity of options, describing the breakfast as tasty and catering to different preferences.
However, not all feedback is positive. Some guests mentioned that the selection could be limited and repetitive with several noting that the offerings tend to dwindle by 8 AM. A few reviews criticized the breakfast as cold and unappetizing with particular disappointment in the drinks and oily fried noodles.
Despite these critiques, the general sentiment leans towards a satisfactory experience for most visitors, especially those who valued both the quantity and quality of the available dishes.
Rooms
Sabah Oriental Hotel offers spacious rooms that guests appreciate for their size and comfort. Many found the rooms to be clean and quite comfortable, adding to the overall appeal. The hotel's location is advantageous with easy access to nearby malls and eateries, some of which are within walking distance while others require a short ride.
Though the property is older, the rooms maintain a unique character and adequate cleanliness. Guests noted the friendliness of the reception staff, who respond well to complaints. However, some reviews highlighted issues such as poorly maintained rooms, dustiness and occasional lapses in service readiness.
Overall, the large and comfortable rooms make Sabah Oriental Hotel a decent choice for travelers looking for spacious accommodations in a convenient location, despite some room maintenance concerns.
Beds
Sabah Oriental Hotel receives commendations for its beds, frequently described as soft, comfy and clean. Guests mention sleeping well on the comfortable beds with some even highlighting the spaciousness of the king-sized options, making them suitable for multiple occupants. However, there are occasional criticisms about the cleanliness of bed sheets and the smell of pillows. Despite these minor issues, the overall feedback on the bed quality is positive with many guests appreciating a good night's sleep.
Cleanliness
Sabah Oriental Hotel presents a mixed bag of experiences when it comes to cleanliness. Some guests were pleased, noting that rooms were clean, comfortable and spacious. The hotel provides great beds and offers beautiful views, adding to the pleasant ambiance. However, many guests pointed out areas that need improvement. Common complaints include outdated and moldy bathrooms, malfunctioning shower facilities and insufficient maintenance. Rooms were described as clean but requiring more detailed upkeep. Several guests found their rooms not up to standard with issues like non-functioning hairdryers and broken items adding to the inconvenience. The breakfast area was also critiqued for its unclean plates. Despite these points, Sabah Oriental Hotel holds a special place for some visitors, indicating a potential for improvement with focused housekeeping efforts.
Staff
The staff at Sabah Oriental Hotel receive commendations across numerous guest reviews. They are particularly noted for their friendliness, politeness and helpfulness, qualities that guests appreciate deeply. The receptionists stand out for their friendliness and their excellent service, often being highlighted for their efficiency and effectiveness. The male staff at the information counter made a significant impression, noted for his politeness and helpfulness in arranging local tours and providing information. The front office and food and beverage staff are recognized for their good service, while the housekeeping staff receive praise for their top-notch job in maintaining cleanliness. Across the board, the staff at Sabah Oriental Hotel are a significant asset, contributing positively to the overall guest experience.
Wi-Fi
The WiFi service at Sabah Oriental Hotel consistently received negative feedback from guests. Many reported that the WiFi signal was either very weak or completely non-existent in their rooms, making it difficult to use. Issues such as slow speeds and lack of a password on check-in cards further compounded the dissatisfaction. Overall, guests found the WiFi at the hotel insufficient for their needs.
Pool
Sabah Oriental Hotel boasts a well-regarded pool area that has been described as nice, clean and modernized. The swimming pool is appreciated for being great and particularly suitable for children. Families have found it child-friendly and some guests enjoyed it for exercise. However, a few reviewers noted that the pool is relatively small and under renovation during their stay. Despite this, the pool remains a highlight for many visitors.
Yes, Sabah Oriental Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sabah Oriental Hotel.
No, Sabah Oriental Hotel doesn't allow dogs.
No, parking facilities aren't available at Sabah Oriental Hotel.