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Summary of reviewsGreen Garden Residence in Krakow receives high praise across several categories, making it an exceptional choice for travelers. The location is a standout feature with guests appreciating its proximity to the city center, the atmospheric Kazimierz district and key public transportation options. Despite its central location, the hotel offers a quiet and peaceful environment with green, pleasant surroundings.
The rooms are another highlight, providing guests with spacious, modern and clean accommodations that closely match the photos on the website. Well-equipped kitchens, large bathrooms and air conditioning facilities enhance the comfort of the stay. Housekeeping is impeccable, ensuring spotless conditions with clean bedding and fresh linens contributing to a cozy atmosphere.
Staff at Green Garden Residence are commended for their friendly and accommodating service. Guests note the excellent communication and the helpfulness of the reception team, which contributes to a smooth and hassle-free experience.
While the Wi-Fi experiences are mixed, many guests report good coverage and speed, although some have faced issues with connectivity. Similarly, parking options can be inconsistent, requiring advance reservations for the on-site or underground parking facilities. Despite this, public and street parking alternatives are available, though they might be challenging to find during peak times.
Cleanliness is a key strength with guests repeatedly mentioning the well-maintained rooms and hygienic environment. The hotel’s dog-friendly policies also receive positive feedback with no additional fees for pets and amenities that cater to pet owners.
However, some areas of improvement include the comfort of the beds, which many guests found to be uncomfortable due to sagging mattresses and creaky frames.
Overall, Green Garden Residence offers a comfortable, clean and conveniently located stay in Krakow with excellent service and a welcoming environment that makes it highly recommended by those who have stayed there. Show more
Read review summaries for all categories
Dog Friendly Apartment
Apartment with Parking
Room Types
Studio with BalconyThe studio offers a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 2 beds.
Deluxe StudioThe studio provides a tea and coffee maker, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Green Garden Residence in Krakow boasts an excellent location that is a frequent highlight in guest reviews. The hotel is perfectly situated in relation to the city center, allowing for a pleasant stroll through the atmospheric Kazimierz district. It's noted for being close to both the old town and key public transportation options, such as tram stops and train stations. The neighborhood is quiet and peaceful, providing a surprising amount of tranquility despite its proximity to major attractions. Guests appreciate the clean and cozy apartments, describing the surroundings as green and pleasant. The area is also conveniently close to local stores and markets, which adds to the overall convenience of staying here. For those aiming to explore Krakow, the location offers the perfect balance of accessibility and serenity.
Rooms
The Green Garden Residence offers guests a delightful stay with its very nice, spacious apartments that absolutely match the photos on the website. The accommodations boast modern renovations and a cozy, comfortable atmosphere. Cleanliness is consistently highlighted with reviews praising the apartments as very clean, comfy and quiet.
Each apartment features a modern interior, a well-equipped kitchen and a spacious bathroom, ensuring that all necessary amenities are readily available for a comfortable experience. The rooms are not only well-planned and fully equipped, but also maintain the highest level of cleanliness.
Guests appreciate the air conditioning, large bathrooms and thoughtful furnishing that contribute to making their stay as pleasant as possible. Despite some smaller rooms, the layout ensures they still feel spacious and comfortable.
Overall, Green Garden Residence is noted as a great place to stay, perfectly matching its online descriptions and photos while providing a clean, warm and welcoming environment.
Beds
Green Garden Residence boasts clean, new bedding that some guests have found quite comfortable; however, many reviews highlight significant issues with the beds. Several guests noted the beds were extremely uncomfortable and creaked or made noise with the slightest movement, disrupting sleep. Mattresses were frequently described as too soft, sagging or worn out. Issues extended to the sofas as well, which were equally uncomfortable and in need of replacement. Overall, while the amenities like air conditioning are appreciated, the condition of the beds and mattresses is a common concern among guests that should be addressed for a more restful stay.
Cleanliness
Green Garden Residence receives high praise for its cleanliness, as evident from numerous guest reviews. Visitors consistently commend the spotless condition of the property, noting the impeccably clean bedding, fresh linens and well-maintained rooms. The apartments are described as clean, tidy and comfortable with several guests highlighting the modern design and cozy atmosphere.
Guests appreciate the harmonious blend of cleanliness and convenience, mentioning that the location is great and the living spaces are both spacious and well-equipped with everything needed for a comfortable stay. The peaceful and quiet environment is also a notable feature, contributing to an overall relaxing experience.
The meticulous attention to cleanliness extends to every corner of the property, ensuring a pleasant and hygienic stay for all guests. Whether it's the common areas or individual apartments, the high standards of housekeeping are a recurrent theme, leaving visitors with a strong impression of the property's commitment to maintaining a pristine environment.
Staff
Visiting Green Garden Residence offers an experience marked by excellent and accommodating service. Guests consistently mention that the staff is in constant contact and always reachable, making their stay hassle-free. Communication with the administration is very good with prompt responses even during busy periods like Christmas. The hosts are described as friendly, approachable and quick to resolve any administrative issues. Many guests appreciated the smooth check-in process and clear instructions provided by the owner. The reception service is particularly highlighted with several guests noting the helpfulness and kindness of the team. Although a few instances of delayed instructions were noted, the overall impression is of a dedicated staff committed to assisting guests and ensuring a pleasant stay.
Wi-Fi
Green Garden Residence offers a mix of experiences when it comes to its Wi-Fi. Many guests have praised the excellent Wi-Fi coverage and the speed at which the Wi-Fi connects, reporting no problems once connected. However, there are several mentions of weak or poor internet quality with some experiencing issues significant enough to render the Wi-Fi nearly non-functional. Certain guests noted that the Wi-Fi was only accessible on the balcony, indicating inconsistent signal strength throughout the property. Although the Wi-Fi has received positive feedback for its efficiency in some areas, there is clearly room for improvement in ensuring consistent and reliable internet access for all guests.
Parking
At Green Garden Residence, parking options are a mixed bag. Guests have access to on-site parking, but availability can be inconsistent and often requires a reservation. There's an underground parking garage available for 50 PLN per day, which some guests found expensive. Alternatively, paid street parking is an option with varying rates depending on the zone, typically costing between 4 to 6 PLN per hour and is free until 10 AM.
For those unable to secure a spot, public parking options or parking in neighboring buildings are available, though finding a spot, especially during weekdays, can sometimes be challenging. The need to pay extra for parking and ensure a reservation in advance seemed to catch some guests by surprise, leading to a few complaints about lack of communication and assurance.
Overall, while there are ample parking possibilities, it is advisable to plan and confirm parking arrangements ahead of arrival to avoid any inconvenience.
Dog Friendly
Green Garden Residence stands out for its accommodating and cost-effective pet policies, attracting guests who appreciate the lack of additional fees for bringing their dogs. The hotel excels in offering a dog-friendly environment, making it a favorable choice for those traveling with pets. Guests consistently highlight the no-fee policy for dogs, enhancing its appeal. The location and premises are notably dog-friendly, including a grassy yard beneficial for pets. Despite a minor cleanliness issue related to spilled dog food, the overall experience for dog owners is highly positive with many noting the ease and convenience of staying at the hotel with their furry companions.
No, Green Garden Residence doesn't have any pool.
No, a spa isn't available at Green Garden Residence.
Yes, Green Garden Residence welcomes dogs.
Yes, parking facilities are available at Green Garden Residence.