Premier Kraków Hotel
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Summary of reviews**Summary of General Reviews for Premier Kraków Hotel:**
The Premier Kraków Hotel is lauded for its peaceful and accessible location, situated on the city outskirts with good public transportation connections and convenient proximity to major highways and shopping centers. Ideal for both leisure and business travelers, the hotel offers ample parking and a quiet environment, making it a solid base for exploring Krakow and its surroundings.
Breakfast at the hotel is highly praised for its variety, quality and taste, though some guests have mentioned a desire for more daily variation and better organization. Dinner experiences are mixed with some guests enjoying the food while others note issues with consistency, variety and service quality.
Rooms at Premier Kraków Hotel are generally appreciated for their spaciousness, cleanliness and comfort, complete with useful amenities like tea and coffee making facilities and minibars. However, there are reports of room maintenance issues and cleanliness inconsistencies. The hotel’s cleanliness overall receives mixed feedback with many guests finding the hotel clean, but mentioning areas that need more attention.
Staff at the hotel are frequently commended for their friendliness, professionalism and helpfulness, particularly at the reception. This contributes positively to the hotel's reputation, though there are occasional reports of less satisfactory interactions.
Guests commonly express dissatisfaction with the hotel's Wi-Fi, citing weak and unreliable signals. The pool and sauna facilities are generally well-received, particularly by families, although there are some concerns about overcrowding, maintenance and limited operational hours.
Parking is considered convenient and secure, but the additional cost for parking is a point of contention for many guests. The hotel is seen as fairly family-friendly, offering a kids' play area and pool inflatables, though some family rooms are described as cramped and some family-focused amenities are lacking. Beds receive mixed feedback with many guests finding them comfortable, but some report issues with mattress stability.
Overall, Premier Kraków Hotel offers a comfortable stay with notable strengths in its breakfast offerings, friendly staff and convenient location, though improvements in certain areas such as dining, room maintenance, Wi-Fi and parking policy could enhance the overall guest experience.
Categories
The Premier Kraków Hotel is lauded for its peaceful and accessible location, situated on the city outskirts with good public transportation connections and convenient proximity to major highways and shopping centers. Ideal for both leisure and business travelers, the hotel offers ample parking and a quiet environment, making it a solid base for exploring Krakow and its surroundings.
Breakfast at the hotel is highly praised for its variety, quality and taste, though some guests have mentioned a desire for more daily variation and better organization. Dinner experiences are mixed with some guests enjoying the food while others note issues with consistency, variety and service quality.
Rooms at Premier Kraków Hotel are generally appreciated for their spaciousness, cleanliness and comfort, complete with useful amenities like tea and coffee making facilities and minibars. However, there are reports of room maintenance issues and cleanliness inconsistencies. The hotel’s cleanliness overall receives mixed feedback with many guests finding the hotel clean, but mentioning areas that need more attention.
Staff at the hotel are frequently commended for their friendliness, professionalism and helpfulness, particularly at the reception. This contributes positively to the hotel's reputation, though there are occasional reports of less satisfactory interactions.
Guests commonly express dissatisfaction with the hotel's Wi-Fi, citing weak and unreliable signals. The pool and sauna facilities are generally well-received, particularly by families, although there are some concerns about overcrowding, maintenance and limited operational hours.
Parking is considered convenient and secure, but the additional cost for parking is a point of contention for many guests. The hotel is seen as fairly family-friendly, offering a kids' play area and pool inflatables, though some family rooms are described as cramped and some family-focused amenities are lacking. Beds receive mixed feedback with many guests finding them comfortable, but some report issues with mattress stability.
Overall, Premier Kraków Hotel offers a comfortable stay with notable strengths in its breakfast offerings, friendly staff and convenient location, though improvements in certain areas such as dining, room maintenance, Wi-Fi and parking policy could enhance the overall guest experience.
Hotel with Swimming Pool
This hotel includes a swimming pool and is a budget-friendly option. It provides essential amenities and comfortable accommodations for a convenient stay.
Heated Pool Indoor Pool
Hotel with Indoor Pool
Premier Kraków Hotel features an indoor pool that is noted as being suitable for children, making it a good option for families looking for a hotel with a pool.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
The Premier Kraków Hotel offers a blend of convenience and tranquility, situated on the outskirts of the city. While it may be far from the historical center, the proximity to public transportation makes it accessible with a bus stop just a short walk away and a 20-40 minute ride to central attractions like the Market Square and Wawel Castle. The hotel's location is ideal for those who want a peaceful retreat but still desire easy access to popular sites and the airport.
Guests appreciate the hotel's good access to the major highways and the close vicinity of large shopping centers, making it a practical choice for both sightseeing and shopping. Despite being near a busy road, the area remains quiet and peaceful, providing a restful experience away from the city's hustle and bustle.
The hotel is particularly convenient for travelers planning to explore Kraków and its surroundings by car, offering ample parking and quick access to exit routes. The location also offers an advantage for business travelers with offices on the city’s outskirts.
With great connections to public transport, reaching the city center from Premier Kraków Hotel is straightforward, though it can be time-consuming. For those more inclined towards leisurely exploration rather than immediate access to the city’s main attractions, this hotel provides a suitable compromise between a serene environment and reasonable convenience.
Overall, the Premier Kraków Hotel is described as a quiet, conveniently located option that serves as a great starting point for exploring both Krakow and its surrounding areas, all while offering a good balance between city access and suburban peace.
The breakfast at the Premier Kraków Hotel generally receives positive feedback from guests, who praise its variety, abundance and taste. Many reviews highlight that there is a wide selection of both hot and cold dishes, catering to diverse dietary needs and preferences. The breakfast buffet is frequently mentioned as being extensive and offering a hearty start to the day with fresh and delicious options including cold cuts, dairy products, fresh fruits and tasty coffee.
However, some criticisms exist, particularly about the limited variety with the same options being served daily, which some guests found monotonous. Others noted occasional issues like stale pastries, dry bread and crowded dining conditions. A few guests mentioned that the breakfast could be better organized with untidy tables and food being cleaned up too quickly at times. Despite these occasional complaints, the general consensus is that the breakfast at Premier Kraków Hotel is a highlight for many, noted for its quality and the broad range of choices available.
Overall, the breakfast is considered by most to be delicious and satisfying, making it a strong point of the hotel experience.
The dinner experience at the Premier Kraków Hotel receives mixed feedback from guests. The hotel restaurant offers a buffet dinner that includes a variety of meals with some guests praising the food as delicious, excellent and tasty. However, others found the quality to be inconsistent and not reflective of the hotel's standard. While the buffet provides some dishes that are satisfying and enjoyable, there are frequent complaints about the limited selection, high prices and the buffet being replenished inadequately, particularly close to closing time. Some specific issues mentioned are tasteless, cold and reheated food, which detracts from the overall dining experience. The relatively high cost of the dinner buffet, along with reports of rude restaurant staff and the absence of vegetarian options, are additional points of concern. Despite the positive reviews about specific meals, it seems that improvements in variety, freshness and service could significantly enhance the overall dining experience at this hotel.
The Premier Kraków Hotel offers a mix of positives and areas needing improvement when it comes to its rooms. While numerous guests praise the spaciousness and cleanliness of the rooms, noting features such as comfortable beds, clean bathrooms and adequate air conditioning, there are several areas where feedback indicates room for improvement.
Guests have appreciated amenities like tea and coffee making facilities, minibars and comfortable bedding. The size of many rooms has been commended, particularly the triple rooms and larger suites, which also feature high ceilings and spacious bathrooms with bathtubs. Quiet rooms and a generous number of towels and toiletries further add to the comfort.
However, many reviews also highlight negatives. Smaller rooms can feel cramped, especially for families and several guests reported issues such as dirt, dust and outdated furniture. Non-functioning refrigerators, clogged showerheads and issues with room maintenance detracted from the experience for some. The inability to open windows in certain rooms led to complaints about stuffiness and heat and some rooms were reported as noisy due to their proximity to elevators.
Overall, while the Premier Kraków Hotel provides a basic, comfortable stay with its clean and well-furnished rooms, improvements in maintenance, cleanliness and room amenities would enhance the guest experience significantly.
The beds at Premier Kraków Hotel receive mixed reviews from guests. On the positive side, many guests found the beds to be comfortable with descriptive terms like comfy, spacious and superbly comfortable frequently mentioned. The mattresses are generally appreciated for being soft and supportive, contributing to a restful sleep. Some guests also positively noted the cleanliness of bed sheets and the comfort of the bedding provided.
However, there are significant negative comments as well. Several guests reported uncomfortable sleeping conditions, highlighting issues such as unstable and sagging mattresses, beds that are unusually low in height and mattresses that slide off the bed frame. Complaints about makeshift bedding arrangements, such as two single beds pushed together to form a double bed or uncomfortable sofa beds, were also common. Additional concerns included inadequate bed linens for extra beds and beds that creak or make noise.
Overall, while many guests praise the comfort of the beds at Premier Kraków Hotel, room for improvement remains, particularly in addressing the stability and configuration of beds to ensure consistent comfort for all guests.
The Premier Kraków Hotel has received mixed reviews regarding its cleanliness. On the positive side, many guests have praised the hotel for being very clean with well-maintained and tidy rooms. The bathrooms are often noted to be very clean and clean towels are provided regularly. Guests have also found the overall property to be clean and the rooms to be both clean and cozy.
However, there are notable concerns that need addressing. Several reviews highlight issues such as dusty furniture and carpets, dirty corridors and unclean areas that require more thorough cleaning. Specific instances include dirty chairs, neglected carpet cleanliness and outdated, unclean bathrooms. Occasionally, guests mentioned that their rooms were not cleaned daily and aspects such as dirty windows and stained sheets detracted from the overall experience.
While the general cleanliness of the rooms has been commended, the hotel still faces significant issues in maintaining consistent cleanliness across all areas, suggesting a need for more stringent cleaning protocols and better maintenance.
Visitors to the Premier Kraków Hotel consistently praise the warm, friendly and helpful nature of the hotel staff, particularly those working at the reception. Many reviews highlight the exceptional kindness and professionalism of the receptionists, noting their efficient and polite service. Guests found the staff's attentiveness and readiness to assist with any requests, even unusual ones like preparing a banner, particularly commendable.
Despite some negative remarks about isolated incidents of rudeness and unhelpfulness, the majority of feedback points to a pleasant overall experience. The staff’s ability to communicate effectively in English and their general guest-oriented behavior enhances the welcoming atmosphere of the hotel.
The service provided by the lifeguards and other service staff also received high marks for professionalism and friendliness. While infrequent criticisms mention a need for more training or additional staffing, the prevalent sentiment is that the staff contributes positively to the hotel's reputation. Overall, the Premier Kraków Hotel benefits immensely from its dedicated and courteous staff, making it a recommended choice for travelers seeking attentive service.
Guests have expressed significant dissatisfaction with the Wi-Fi at Premier Kraków Hotel. Frequent comments highlighted weak or non-existent Wi-Fi signals, particularly in the rooms on higher floors and those further from the main areas. Many reviewers mentioned difficulties such as slow internet speeds, intermittent connectivity and the need to contact reception for assistance. A minority noted that Wi-Fi could be fast in certain areas, but overall, the internet connection was consistently poor, unreliable and frustrating for those requiring it for work or personal use.
The Premier Kraków Hotel offers a variety of pool and sauna facilities that guests generally appreciate. Many guests found the pool to be a great, clean and pleasant feature of their stay, describing it as a big bonus and highlighting its positive impact on their overall experience. The pool area is noted for being cozy and clean with some reviews admiring the pool's decent size and well-maintained state. The inclusion of inflatables and toys for children is a delightful touch, making it a hit among families.
However, the pool's small size and limited opening hours often led to overcrowding and wait times, which guests found inconvenient. Some visitors noted the water temperature as being too cold, which detracted from their enjoyment. Cleanliness was mentioned, though a few reviews pointed out occasional maintenance issues such as dirty tiles and malfunctioning equipment.
The sauna, often mentioned alongside the pool, received praise for being a nice, relaxing addition to the hotel's amenities. Despite its benefits, some guests found the spa area disappointing with specific complaints about the pool's filtration and soundproofing. Additionally, the restricted pool access times and occasional closures were significant drawbacks that affected the guests' satisfaction.
Overall, while the pool and sauna facilities at Premier Kraków Hotel are generally well-received and enhance the guest experience, there are a few areas for improvement, particularly regarding maintenance and operational hours.
Parking at the Premier Kraków Hotel receives a mixture of feedback from guests, though opinions tend to be positive about the availability and security. The hotel offers a spacious and secured parking lot, which many reviewers find convenient and hassle-free. Guests appreciate the ample parking spaces available right in front of the hotel, noting it is well-supervised and ensures easy parking.
However, the predominant concern among guests is the cost associated with parking. Many reviews mention an additional fee for parking, which can be considered pricey. Charges range notably around 40 PLN per day with some reporting fees up to 55 PLN for a day. This extra cost is often cited as a downside with some guests feeling that the price is not justified and should be included in the room rate.
There are also some mentions of unclear parking systems and fees, which can lead to confusion upon arrival. Despite these issues, the availability of a large, private and secure parking area is overall seen as an important amenity for those traveling by car. Some reviews express a desire for complimentary parking for hotel guests, suggesting a potential area for improvement.
In summary, while the parking facilities at Premier Kraków Hotel are seen as convenient and secure, the additional cost is often noted as a significant drawback.
Premier Kraków Hotel has garnered mixed feedback regarding its suitability for families with children. It features a play area that many find practical, along with a kids' corner and a children's room, ensuring there are dedicated spaces for the little ones to enjoy. The hotel is often described as ideal for family vacations with many reviewers agreeing that it is a great location to spend time together.
However, some guests noted that the family rooms available can feel cramped, especially for a group of four. There are mentions of large rooms as well which seem to be more satisfying for bigger groups. Additionally, several visitors appreciated the family-friendly atmosphere and facilities such as the pool, which was a hit with kids.
There are conflicting opinions about the hotel's family orientation with a few reviews mentioning a lack of family-focused amenities like bathrobes for children and indicating it might not be the best choice for some families. Despite these points, the general consensus leans towards Premier Kraków Hotel being a good option for families, particularly those with smaller children, due to its child-friendly spaces and overall welcoming environment.
The Premier Kraków Hotel has been the subject of varied reviews regarding its supposed four-star rating. While travelers appreciated the affordable prices and cleanliness, many felt that the overall experience did not align with a four-star standard. Multiple reviews highlighted that the rooms fell short of four-star expectations, being poorly furnished and lacking in guest amenities. Issues such as mold in the bathroom, uncomfortable mattresses and unreliable air conditioning contributed to a less than satisfactory stay for several guests.
Despite some positive notes about cleanliness and comfortable beds, the majority of feedback pointed out discrepancies between the hotel's four-star claims and the actual experience. Concerns were raised over essential amenities not being included in the room price with additional costs for parking and no complimentary water bottles provided.
Service quality also came under scrutiny with some guests finding the customer service disappointing and not in line with four-star hospitality. The operational aspects of the hotel, such as misleading operation hours and unavailable amenities, further frustrated guests expecting a higher standard.
In summary, while the Premier Kraków Hotel manages to offer some positive aspects, it struggles to consistently meet the four-star criteria, leaving many guests feeling that their stay did not quite live up to the promises associated with its rating.
Premier Kraków Hotel is highly regarded by business travelers for its excellent facilities and services tailored to their needs. The hotel features well-equipped meeting rooms and conference facilities, making it an ideal venue for hosting business meetings and corporate events. Its primary orientation towards business travel is evident with a strong focus on accommodating company employees and providing a conducive atmosphere for professional engagements.
Guests commend the hotel for its suitability for business trips and conferences, highlighting its supportive environment for collaboration and relaxation. The seating area and ambiance are appreciated for their conducive nature, which supports both work and relaxation purposes. The hotel staff receive praise for their service, contributing significantly to the positive experience of business travelers.
While there are minor negatives such as noise from conversations and occasional concerns about room maintenance, these do not detract significantly from the overall positive feedback. Importantly, the hotel comes recommended for business travelers seeking an efficient and accommodating venue for their professional needs.
The Premier Kraków Hotel receives positive feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel is praised for having elevator access and a well-designed structure catering to handicap needs. Many guests appreciated the hotel's thoughtful design, particularly in the spacious and accessible rooms. Additionally, the pool’s accessibility was noted, although some guests mentioned limited pool hours.
The location offers good accessibility and convenient access, supplemented by ample parking. The environment around the hotel is also accommodating, further enhancing its suitability for wheelchair users and others with mobility challenges. Overall, the Premier Kraków Hotel is recognized for its comprehensive accessibility, making it an apt option for disabled travelers, particularly those on business trips, given its proximity to the conference room and other business amenities.
The heated pool at Premier Kraków Hotel has received a range of feedback from guests. Many appreciate the amenity of a heated indoor pool, noting it as a nice feature. However, several reviews indicate that the pool temperature could be improved with some guests finding the water too cold for comfort. There were also mentions of the pool being on the smaller side, leading to occasional waits for access. Despite these points, the presence of a heated pool overall contributes positively to the guests' experience, providing a valued option for relaxation.
The Premier Kraków Hotel's indoor pool has garnered a variety of impressions from guests. Lauded by many for being a cozy and pleasant spot, the indoor pool provides a welcoming retreat within the hotel. It's particularly appreciated for its suitability for children with guests noting it as a significant plus. Reviews highlight the pool's cleanliness and some guests describe it as both big and cozy, though others consider it small with colder water.
The pool's inclusion in the hotel amenities, along with the sauna, is a valued feature, especially since access is included in the price. Guests have also pointed out the politeness of the lifeguard, adding to the overall positive experience. While it's mentioned that the pool is intimate, it's deemed adequate and good by many, making it a nice, functional feature of the hotel, particularly given the location.
Located in a peaceful and quiet area, the Premier Kraków Hotel offers an exceptionally romantic atmosphere, perfect for a getaway with a loved one. The tranquil ambiance of the hotel is enhanced by its clean and intimate small pool, creating a relaxing environment where couples can unwind. Although not every review highlights the romantic aspect explicitly, the overall setting and serene location make it an ideal destination for a special, romantic moment.
Premier Kraków Hotel is recognized as being welcoming to pets, particularly dogs. Guests appreciate its pet-friendly policy, indicating that dogs are allowed, albeit with an additional fee. The hotel permits canine companions to stay with some guests applauding the flexibility that allowed their dogs to join them. However, the hotel could improve in responsiveness to dog-related disturbances, such as barking. Overall, the accommodation appears suitable for pet owners, though more details and feedback on specific dog-friendly facilities and services are limited.
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Location
Guests appreciate the hotel's good access to the major highways and the close vicinity of large shopping centers, making it a practical choice for both sightseeing and shopping. Despite being near a busy road, the area remains quiet and peaceful, providing a restful experience away from the city's hustle and bustle.
The hotel is particularly convenient for travelers planning to explore Kraków and its surroundings by car, offering ample parking and quick access to exit routes. The location also offers an advantage for business travelers with offices on the city’s outskirts.
With great connections to public transport, reaching the city center from Premier Kraków Hotel is straightforward, though it can be time-consuming. For those more inclined towards leisurely exploration rather than immediate access to the city’s main attractions, this hotel provides a suitable compromise between a serene environment and reasonable convenience.
Overall, the Premier Kraków Hotel is described as a quiet, conveniently located option that serves as a great starting point for exploring both Krakow and its surrounding areas, all while offering a good balance between city access and suburban peace.
Breakfast
However, some criticisms exist, particularly about the limited variety with the same options being served daily, which some guests found monotonous. Others noted occasional issues like stale pastries, dry bread and crowded dining conditions. A few guests mentioned that the breakfast could be better organized with untidy tables and food being cleaned up too quickly at times. Despite these occasional complaints, the general consensus is that the breakfast at Premier Kraków Hotel is a highlight for many, noted for its quality and the broad range of choices available.
Overall, the breakfast is considered by most to be delicious and satisfying, making it a strong point of the hotel experience.
Dinner
Rooms
Guests have appreciated amenities like tea and coffee making facilities, minibars and comfortable bedding. The size of many rooms has been commended, particularly the triple rooms and larger suites, which also feature high ceilings and spacious bathrooms with bathtubs. Quiet rooms and a generous number of towels and toiletries further add to the comfort.
However, many reviews also highlight negatives. Smaller rooms can feel cramped, especially for families and several guests reported issues such as dirt, dust and outdated furniture. Non-functioning refrigerators, clogged showerheads and issues with room maintenance detracted from the experience for some. The inability to open windows in certain rooms led to complaints about stuffiness and heat and some rooms were reported as noisy due to their proximity to elevators.
Overall, while the Premier Kraków Hotel provides a basic, comfortable stay with its clean and well-furnished rooms, improvements in maintenance, cleanliness and room amenities would enhance the guest experience significantly.
Beds
However, there are significant negative comments as well. Several guests reported uncomfortable sleeping conditions, highlighting issues such as unstable and sagging mattresses, beds that are unusually low in height and mattresses that slide off the bed frame. Complaints about makeshift bedding arrangements, such as two single beds pushed together to form a double bed or uncomfortable sofa beds, were also common. Additional concerns included inadequate bed linens for extra beds and beds that creak or make noise.
Overall, while many guests praise the comfort of the beds at Premier Kraków Hotel, room for improvement remains, particularly in addressing the stability and configuration of beds to ensure consistent comfort for all guests.
Cleanliness
However, there are notable concerns that need addressing. Several reviews highlight issues such as dusty furniture and carpets, dirty corridors and unclean areas that require more thorough cleaning. Specific instances include dirty chairs, neglected carpet cleanliness and outdated, unclean bathrooms. Occasionally, guests mentioned that their rooms were not cleaned daily and aspects such as dirty windows and stained sheets detracted from the overall experience.
While the general cleanliness of the rooms has been commended, the hotel still faces significant issues in maintaining consistent cleanliness across all areas, suggesting a need for more stringent cleaning protocols and better maintenance.
Staff
Despite some negative remarks about isolated incidents of rudeness and unhelpfulness, the majority of feedback points to a pleasant overall experience. The staff’s ability to communicate effectively in English and their general guest-oriented behavior enhances the welcoming atmosphere of the hotel.
The service provided by the lifeguards and other service staff also received high marks for professionalism and friendliness. While infrequent criticisms mention a need for more training or additional staffing, the prevalent sentiment is that the staff contributes positively to the hotel's reputation. Overall, the Premier Kraków Hotel benefits immensely from its dedicated and courteous staff, making it a recommended choice for travelers seeking attentive service.
Wi-Fi
Pool
However, the pool's small size and limited opening hours often led to overcrowding and wait times, which guests found inconvenient. Some visitors noted the water temperature as being too cold, which detracted from their enjoyment. Cleanliness was mentioned, though a few reviews pointed out occasional maintenance issues such as dirty tiles and malfunctioning equipment.
The sauna, often mentioned alongside the pool, received praise for being a nice, relaxing addition to the hotel's amenities. Despite its benefits, some guests found the spa area disappointing with specific complaints about the pool's filtration and soundproofing. Additionally, the restricted pool access times and occasional closures were significant drawbacks that affected the guests' satisfaction.
Overall, while the pool and sauna facilities at Premier Kraków Hotel are generally well-received and enhance the guest experience, there are a few areas for improvement, particularly regarding maintenance and operational hours.
Parking
However, the predominant concern among guests is the cost associated with parking. Many reviews mention an additional fee for parking, which can be considered pricey. Charges range notably around 40 PLN per day with some reporting fees up to 55 PLN for a day. This extra cost is often cited as a downside with some guests feeling that the price is not justified and should be included in the room rate.
There are also some mentions of unclear parking systems and fees, which can lead to confusion upon arrival. Despite these issues, the availability of a large, private and secure parking area is overall seen as an important amenity for those traveling by car. Some reviews express a desire for complimentary parking for hotel guests, suggesting a potential area for improvement.
In summary, while the parking facilities at Premier Kraków Hotel are seen as convenient and secure, the additional cost is often noted as a significant drawback.
Family
However, some guests noted that the family rooms available can feel cramped, especially for a group of four. There are mentions of large rooms as well which seem to be more satisfying for bigger groups. Additionally, several visitors appreciated the family-friendly atmosphere and facilities such as the pool, which was a hit with kids.
There are conflicting opinions about the hotel's family orientation with a few reviews mentioning a lack of family-focused amenities like bathrobes for children and indicating it might not be the best choice for some families. Despite these points, the general consensus leans towards Premier Kraków Hotel being a good option for families, particularly those with smaller children, due to its child-friendly spaces and overall welcoming environment.
4 Star
Despite some positive notes about cleanliness and comfortable beds, the majority of feedback pointed out discrepancies between the hotel's four-star claims and the actual experience. Concerns were raised over essential amenities not being included in the room price with additional costs for parking and no complimentary water bottles provided.
Service quality also came under scrutiny with some guests finding the customer service disappointing and not in line with four-star hospitality. The operational aspects of the hotel, such as misleading operation hours and unavailable amenities, further frustrated guests expecting a higher standard.
In summary, while the Premier Kraków Hotel manages to offer some positive aspects, it struggles to consistently meet the four-star criteria, leaving many guests feeling that their stay did not quite live up to the promises associated with its rating.
Business
Guests commend the hotel for its suitability for business trips and conferences, highlighting its supportive environment for collaboration and relaxation. The seating area and ambiance are appreciated for their conducive nature, which supports both work and relaxation purposes. The hotel staff receive praise for their service, contributing significantly to the positive experience of business travelers.
While there are minor negatives such as noise from conversations and occasional concerns about room maintenance, these do not detract significantly from the overall positive feedback. Importantly, the hotel comes recommended for business travelers seeking an efficient and accommodating venue for their professional needs.
Accessible
The location offers good accessibility and convenient access, supplemented by ample parking. The environment around the hotel is also accommodating, further enhancing its suitability for wheelchair users and others with mobility challenges. Overall, the Premier Kraków Hotel is recognized for its comprehensive accessibility, making it an apt option for disabled travelers, particularly those on business trips, given its proximity to the conference room and other business amenities.
Heated Pool
Indoor Pool
The pool's inclusion in the hotel amenities, along with the sauna, is a valued feature, especially since access is included in the price. Guests have also pointed out the politeness of the lifeguard, adding to the overall positive experience. While it's mentioned that the pool is intimate, it's deemed adequate and good by many, making it a nice, functional feature of the hotel, particularly given the location.
Romantic
Dog Friendly
Yes, Premier Kraków Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Premier Kraków Hotel.
Yes, Premier Kraków Hotel welcomes dogs.
Yes, parking facilities are available at Premier Kraków Hotel.
No, Premier Kraków Hotel doesn't have a gym.
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