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Summary of reviewsStation Aparthotel in Krakow is highly praised for its exceptional location, making it an ideal choice for travelers who rely on public transportation. Positioned adjacent to the main train and bus stations, guests find it incredibly convenient for transit and exploring the historic center, key attractions and numerous cafes and shops nearby. This central positioning enhances its appeal for both short stays and stopovers before continuing journeys.
The breakfast at Station Aparthotel garners mixed but generally positive feedback. Many guests enjoyed the delicious and ample offerings with special mentions of the tasty bread and convenience of breakfast boxes delivered to their rooms. However, the breakfast service could benefit from improvements in consistency and clarity, particularly regarding the availability of hot drinks and meal timing.
When it comes to room accommodations, opinions are mixed. Some guests appreciate the spacious and clean rooms with good insulation from outside noise. However, there are calls for refurbishment due to worn-out furniture, outdated decor and maintenance issues. Despite these concerns, the overall cleanliness of the rooms receives favorable comments with fresh bedding and well-maintained bathrooms noted by several visitors.
The staff at Station Aparthotel are frequently lauded for their exceptional service. Operating a 24-hour reception, the team is described as friendly, helpful and professional, often going above and beyond to assist guests. The positive interactions with staff significantly enhance the guest experience, contributing to a warm and accommodating atmosphere.
Wi-Fi services at the hotel receive a mix of reviews. While some guests found the Wi-Fi reliable and accessible throughout the property, others experienced issues with connectivity and signal strength in certain areas. The general consensus is that the Wi-Fi is functional but occasionally inconsistent.
Bed quality at the aparthotel also elicits mixed responses. Many guests found the beds comfortable with clean, soft mattresses. However, there are notable complaints about the beds being too soft, thin or worn out, along with concerns about bed frames being creaky and noisy.
The hotel is noted for being pet-friendly, accommodating dogs with a courtyard for pet use. Though specific dog-friendly services are not highlighted, the hotel positions itself as a good option for budget-conscious travelers with pets.
Overall, Station Aparthotel offers significant advantages in terms of location and staff service, making it a suitable choice for many travelers despite some areas needing improvement. Show more
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Categories
Cheap Aparthotel
This aparthotel provides budget accommodation. It offers good value for travelers.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Room Types
Double RoomEquipped with a wardrobe, a table and free Wi-Fi, this room has a bathroom with a shower.
Single RoomFeatures a little table with a chair and free Wi-Fi. Each room includes a bathroom with a shower.
Quadruple RoomIncludes a TV and a bathroom with free toiletries.
Triple RoomFeatures a bathroom with free toiletries and free Wi-Fi.
Twin Room with Shared BathroomCosy room with shared bathroom facilities.
Single Room with Shared BathroomCosy room with shared bathroom facilities.
Twin RoomThe twin room features a wardrobe and parquet floors, as well as a private bathroom boasting a shower. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Station Aparthotel enjoys an exceptional location in Krakow, making it an optimal choice for travelers, particularly those using public transportation. Situated right next to both the main train and bus stations, the hotel offers unparalleled convenience for transit guests and those arriving or departing by train. Visitors appreciate the ease of access to the airport and other key destinations, often describing the hotel as just steps away or a few minutes' walk from these transportation hubs.
Moreover, the proximity to the historic center and key attractions like the Krakow Gallery means that everything is within walking distance. Guests frequently highlight how the central location serves as an excellent base for exploring the city, shopping and dining with numerous cafes and shops nearby. The combination of easy access to transportation, central positioning and close proximity to the Old Town makes Station Aparthotel a highly desirable place for a short stay or a stopover before a continued journey.
Breakfast
At Station Aparthotel, the feedback regarding breakfast is varied but leans toward the positive aspects for the most part. Many guests have praised the breakfast as delicious and abundant with special mentions of the bread being particularly tasty. The convenience of having a breakfast box delivered directly to the room on time is appreciated by many, as is the option to pick up a packed breakfast at the reception for those on the go.
However, some reviews highlighted that the breakfast experience could be inconsistent. There appears to be a lack of clarity in the ordering system and some guests were not informed about the availability of tea or coffee with their meals. Additionally, there were mentions of the breakfast occasionally being delivered cold or earlier than requested. Guests also pointed out that hot drinks were not included in the breakfast menu and those hoping for a traditional hot breakfast buffet might be disappointed.
Despite these setbacks, the breakfast at Station Aparthotel generally receives good marks for being ample and conveniently delivered, making it a decent option for travelers, particularly those in a hurry or preferring the convenience of in-room dining.
Rooms
Station Aparthotel, located conveniently near the train station, offers a mixed bag when it comes to room accommodations. Many guests appreciated the spaciousness and cleanliness of several rooms. Rooms are generally well-insulated from outside noise, providing a peaceful stay. The bathrooms, often shared, were frequently noted as clean and rooms came with essentials such as kettles and towels, although some felt these amenities were lacking or could use an upgrade.
On the downside, numerous reviews highlighted the need for a refurbishment across the property. Old and worn furniture, outdated decor and visible signs of wear and tear, including cracked ceilings and peeling paint, were common complaints. Many guests found the rooms much smaller than depicted in the photos with some rooms described as tiny, dark and uncomfortable. Others mentioned issues like unpleasant smells, mold and poor maintenance, contributing to a less-than-ideal atmosphere.
The absence of an elevator and basic amenities like a hairdryer and coffee/tea facilities in the rooms also drew some negative feedback. Despite these drawbacks, the hotel’s location and polite staff received consistent praise. Value for money seemed to depend on room allocation, as experiences varied significantly with some guests finding their stays cozy and adequate for short visits, while others were disappointed by the stark contrast between online images and reality.
Beds
Station Aparthotel receives mixed reviews regarding the quality of its beds. Many guests found the beds to be comfortable and appreciated the clean bedding. Soft mattresses seemed to be a common feature with some reviewers specifically mentioning very comfortable or fluffy beds that ensured a good night's sleep. Others noted that the beds were good in relation to the price and that they had no trouble sleeping soundly.
However, a significant number of reviews highlighted issues with the beds. Complaints ranged from mattresses being too soft, thin or worn out, to creaking and noisy bed frames. Several guests reported uncomfortable experiences, feeling springs or dealing with sinking and springy mattresses. Low and short bed heights were also a point of discontent for some. Cleanliness also came under scrutiny with a few people mentioning dirty or old bedding and lack of pillowcases.
In summary, while there's a varied spectrum of opinions, those who prioritize a very comfortable and quiet bed might need to manage expectations or seek clarification from the hotel before booking.
Cleanliness
Reviewers of Station Aparthotel frequently commend the establishment for its clean rooms and overall cleanliness. Many guests noted that the bedding and towels were fresh and clean, contributing to a comfortable stay. The bathrooms also received high marks for cleanliness with several mentions of well-maintained and recently renovated facilities.
The location is frequently praised, along with the spaciousness and warmth of the rooms. The general hygiene appears to be satisfactory to most guests, who appreciated the quiet ambiance and strong room insulation from outside noise. Furthermore, some visitors described the hotel as tidy with comfortable mattresses and snow-white bedding.
However, cleanliness issues were still present in certain reviews. Some guests reported dirty floors, walls and fixtures, along with unpleasant smells of tobacco or mustiness in several rooms. There were complaints about dusty areas, cobwebs, outdated furnishings and a need for better maintenance and deep cleaning. Concerns were also raised about occasionally unprofessional behavior by cleaning staff and unauthorized room entries.
Despite these occasional negative remarks, the majority of guests found Station Aparthotel to be adequately clean, comfortable and quiet, making it a generally acceptable choice for accommodation.
Staff
Guests of the Station Aparthotel frequently highlight the exceptional quality of the staff. The reception operates 24 hours a day, ensuring that assistance is available at all times. The staff is consistently described as friendly, helpful, courteous and professional. Receptionists, in particular, receive praise for their competence and willingness to go above and beyond, assisting guests with tasks such as navigating the area, carrying luggage, offering local advice and even booking airport shuttles.
Visitors frequently commend the team for their positive attitude, politeness and responsiveness to requests and complaints. Positive interactions often involve staff members maintaining a cheerful disposition and providing clear explanations when needed. The presence of supportive and kind personnel significantly enhances the guest experience, contributing to the hotel's warm and accommodating atmosphere. Few negative remarks exist but are overshadowed by the overwhelmingly positive feedback regarding the diligent and attentive service provided by the staff.
Wi-Fi
At Station Aparthotel, guests have had mixed experiences with the Wi-Fi. Several visitors have praised the availability and quality of the Wi-Fi, highlighting its accessibility in rooms and noting that it worked well throughout the property. Many found the Wi-Fi to be good with some indicating it was very good or excellent. However, there are also critical remarks pointing out that the Wi-Fi signal was not the best with issues such as the connection being unstable, disconnecting frequently, or not reaching certain rooms. Despite these varied experiences, the general consensus leans towards a functional but occasionally inconsistent Wi-Fi service at Station Aparthotel. Guests also appreciated the peaceful atmosphere, adding to the overall appeal of the stay.
Dog Friendly
Station Aparthotel is a pet-friendly accommodation option that accepts dogs and provides a courtyard with some space for pets. While there are no specific dog-friendly services mentioned, it is notable as a good budget choice for short stays with a pet. The hotel successfully accommodates pets, although there was an instance of a dog barking in a neighboring room overnight.
No, Station Aparthotel doesn't have any pool.
No, a spa isn't available at Station Aparthotel.
Yes, Station Aparthotel welcomes dogs.
No, parking facilities aren't available at Station Aparthotel.