Garden Sentral Hotel
Kuala Belait
4.57218600,
114.22097000
,
3rd Floor, Sentral Shopping Centre, Jalan Seri Maharaja, Kg. Mumong 'a' Kuala Belait,
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Summary of reviewsGarden Sentral Hotel in Kuala Belait is highly praised by guests, particularly for its strategic location. Positioned above a shopping mall, the hotel offers exceptional convenience with a variety of dining and shopping options, and entertainment choices like a cinema within easy reach. This prime location is ideal for both leisure and practical needs, significantly enhancing the overall guest experience through accessible amenities.
The hotel rooms receive commendations for their spaciousness and comfort. Guests consistently describe the accommodations as large and cozy, with comfortable beds contributing to a homely atmosphere. Cleanliness in these rooms is generally well-regarded, adding to the sense of care and attention to detail evident throughout the hotel. The inclusion of amenities such as laundry machines in some apartments further augments convenience.
While the hotel's breakfast experiences mixed reviews, with some guests appreciating it and others noting limited options and occasional quality issues, the proximity to nearby restaurants and cafés offers alternative dining choices. This allows guests to select breakfast options that best suit their preferences.
The staff at Garden Sentral Hotel stand out for their friendliness and attentiveness, earning positive feedback from guests. Receptionists are particularly noted for their welcoming demeanor and helpfulness, contributing to a pleasant stay. Despite minor suggestions for further improvement in hospitality, the overall service is highlighted for its dedication and quick responses to guest issues.
Although there is some room for improvement in cleanliness across certain areas of the hotel, the overall ambiance and support from staff, combined with its advantageous location, create a largely positive experience for visitors.
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The hotel rooms receive commendations for their spaciousness and comfort. Guests consistently describe the accommodations as large and cozy, with comfortable beds contributing to a homely atmosphere. Cleanliness in these rooms is generally well-regarded, adding to the sense of care and attention to detail evident throughout the hotel. The inclusion of amenities such as laundry machines in some apartments further augments convenience.
While the hotel's breakfast experiences mixed reviews, with some guests appreciating it and others noting limited options and occasional quality issues, the proximity to nearby restaurants and cafés offers alternative dining choices. This allows guests to select breakfast options that best suit their preferences.
The staff at Garden Sentral Hotel stand out for their friendliness and attentiveness, earning positive feedback from guests. Receptionists are particularly noted for their welcoming demeanor and helpfulness, contributing to a pleasant stay. Despite minor suggestions for further improvement in hospitality, the overall service is highlighted for its dedication and quick responses to guest issues.
Although there is some room for improvement in cleanliness across certain areas of the hotel, the overall ambiance and support from staff, combined with its advantageous location, create a largely positive experience for visitors.
Hotel with Parking
The hotel provides a spacious car park onsite free of charge. It also features accessible parking and secure private parking with CCTV surveillance.
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4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
Garden Sentral Hotel boasts a strategic location in Kuala Belait, offering guests exceptional convenience and ease of access. Situated directly above a shopping mall, the hotel ensures that visitors have a variety of dining and shopping options just steps away. Travelers find the location ideal for both leisure and practical needs, as it is well-positioned for exploring the town, with several eateries and necessities available. The mall's close proximity also provides entertainment choices such as a cinema, making it a prime spot for those desiring convenience during their stay. Overall, the location is highly regarded for its accessibility and abundance of amenities, contributing to a pleasant overall experience for guests.
The breakfast experience at Garden Sentral Hotel receives mixed feedback from guests. Some guests find the breakfast excellent and express their love for it, noting that it meets their expectations. However, there are mentions of the breakfast being basic and occasionally lacking in flavor, with some guests experiencing cold food. A few guests highlight the limited choices in the packed breakfast option and mention that items tend to run out quickly, leaving trays empty by 8:30 am. Suggestions for improvement include offering guests a choice between scrambled or omelet eggs. Due to these factors, some guests opt to enjoy breakfast at nearby restaurants and cafés instead.
Garden Sentral Hotel offers guests notably spacious and comfortable accommodations, consistently praised for their size and coziness. Rooms are frequently described as large, with comfortable beds that enhance the overall experience. Many visitors appreciate the clean and tidy environment, providing a sense of care and attention to detail. The inclusion of amenities such as a laundry machine in some apartments adds a layer of convenience. While a few guests mention a lack of specific amenities and minor issues with bed preparation, the overall tone of the reviews emphasizes comfort and a welcoming atmosphere akin to feeling at home.
Garden Sentral Hotel receives mixed feedback regarding its cleanliness standards. Guests appreciate the overall cleanliness of the rooms, highlighting them as well maintained and tidy. However, they suggest improvements in certain areas, noting that some rooms have not been vacuum cleaned, with only manual sweeping done. There are mentions of stains and dust in various corners, as well as mold issues, particularly in the bathroom. The bathrooms, while somewhat clean, require a more thorough cleaning, especially for the grouting, corners, sink, and wall shower area. Additionally, guests have observed that the corridor carpet is in need of replacement or a general cleaning. Overall, while the rooms themselves are praised for their cleanliness, the hotel could benefit from implementing more rigorous cleaning practices to ensure a consistently high standard throughout the premises.
Garden Sentral Hotel has garnered praise for its friendly and attentive staff, making a lasting impression on its guests. The receptionists, in particular, stand out for their friendliness and helpfulness, ensuring visitors feel welcomed and informed throughout their stay. Guests appreciate the staff's quick response to issues like air conditioning problems, demonstrating a dedication to maintaining a comfortable environment. While there is some feedback suggesting that attentiveness and pleasantry could be improved further, the overall sentiment is positive, highlighting the team's hospitality and willingness to assist. The hotel's excellent location complements the warm service, creating a desirable experience for those visiting.
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Breakfast
Rooms
Cleanliness
Staff
Yes, Garden Sentral Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Garden Sentral Hotel.
No, Garden Sentral Hotel doesn't allow dogs.
Yes, parking facilities are available at Garden Sentral Hotel.
Yes, Garden Sentral Hotel has a gym.
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