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Summary of reviewsAl Khatiri Hotel is highly regarded for its prime location, which caters superbly to business travelers and visitors with specific destinations in mind. Conveniently positioned near educational institutions like USM and minutes away from HUSM, the hotel offers easy access for both academic and medical visitors. Its proximity to local amenities such as restaurants, supermarkets, and food outlets allows guests to enjoy local cuisine and run errands without the need to venture far. This strategic positioning enhances the appeal of the hotel, making it a practical choice for both leisure and business visitors.
The hotel's rooms are noted for their cleanliness and aesthetic appeal, despite being somewhat on the smaller side. Although some guests find the space adequate for solo travelers, a few remarks point to a tight fit for two people. The rooms show potential with appealing interiors, but maintaining a higher and more consistent standard in terms of cleanliness could significantly improve the guest experience.
Cleanliness reviews are mixed; however, several guests commend the hotel's efforts in maintaining tidy spaces. Positive acknowledgments are countered by concerns over dust, moldy bathrooms, and old carpets contributing to a musty smell. Some noted issues such as stains on bed sheets and slightly dirty toilets suggest the need for improved cleanliness standards across all areas.
A standout feature of Al Khatiri Hotel is its exceptional staff, who consistently receive accolades for their friendliness and helpfulness. The counter staff's approachability ensures a warm welcome, with guests repeatedly noting the team's kindness and respectful demeanor. The staff's efficiency and dedication to service leave a lasting impression, significantly enhancing the overall positive experience of staying at Al Khatiri Hotel. Show more
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Categories
Accessible Hotel
The entire unit of Al Khatiri Hotel is stated to be wheelchair accessible, offering disabled access. An elevator is available for convenient floor access.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Standard King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a bidet. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Deluxe RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a bidet. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.
Deluxe Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a shower and a bidet. This wheelchair accessible family room has air conditioning, a seating area with a flat-screen TV and a higher level toilet. The unit has 2 beds.
SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Nestled in a prime spot that caters superbly to business travelers and visitors with specific destinations in mind, Al Khatiri Hotel boasts a location that ticks all the right boxes for convenience and accessibility. Its proximity to educational institutions like USM (Universiti Sains Malaysia) makes it an excellent choice for those attending courses or events there. The hotel is just minutes away from HUSM, ensuring a hassle-free commute for individuals needing to be close to the hospital.
Guests appreciate the ease of access to a variety of amenities, including local restaurants, supermarkets, and food outlets, all within walking distance. This means visitors can indulge in local cuisine or run errands without venturing far from their base. The array of nearby shops and diners adds to the allure of the hotel’s location, making it a practical choice for anyone wanting to explore the surrounding area or grab a quick bite.
The strategic positioning of Al Khatiri Hotel is highly regarded, offering more facilities and being a real asset, whether one's visit is for leisure or business purposes. With helpful staff emphasizing the hotel's logistical advantages, this location truly stands out as a delightful, well-rounded choice for those staying in the area.
Rooms
Al Khatiri Hotel offers rooms that are clean and aesthetically pleasing, though they tend to be on the smaller side. While some guests find the room size reasonable for solo travelers, two people may find the space a bit tight. The condition and upkeep of the rooms have room for improvement, as inconsistency in cleaning and issues like dusty carpets and musty smells have been reported. Additionally, the mattresses have drawn criticism for being overly soft and lacking support. Although the hotel provides appealing interiors, maintaining a consistent standard could enhance the overall guest experience.
Cleanliness
Al Khatiri Hotel presents a mixed picture in terms of cleanliness according to guest reviews. On a positive note, several guests acknowledge the hotel for its cleanliness and aesthetic appeal, appreciating the efforts made in maintaining tidy spaces. However, these favorable comments are juxtaposed with concerns regarding certain areas of the hotel. Some guests noted the presence of dust, suggesting rooms may not always be serviced in a timely manner. There are reports of bathrooms being moldy and carpets appearing old, which sometimes leads to an unpleasant, musty smell. Issues such as stains on bed sheets and a slightly dirty toilet also contribute to the perception that the hotel's cleanliness standards could be improved. While cleanliness is highlighted as a positive aspect, there appears to be room for enhancement in ensuring all areas meet the guests' expectations consistently.
Staff
Al Khatiri Hotel consistently receives praise for its remarkable team, known for their friendliness and helpfulness. The counter staff is particularly noted for being approachable and courteous, ensuring a warm welcome for guests. Visitors frequently mention the hotel's team as being exceptionally tolerant and kind, creating an atmosphere that feels inviting and respectful. Their ability to assist guests efficiently without any hint of arrogance stands out in the feedback. Overall, the staff's dedication to service leaves a lasting impression, contributing greatly to the positive experiences of those staying at Al Khatiri Hotel.
No, Al Khatiri Hotel doesn't have any pool.
No, a spa isn't available at Al Khatiri Hotel.
No, Al Khatiri Hotel doesn't allow dogs.
No, parking facilities aren't available at Al Khatiri Hotel.