Kumamoto, Chuo-ku Koyaima-machi 4-1232.797025,130.706217(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 02 Oct - Sat, 03 Oct02 Oct - 03 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
HOTEL MYSTAYS Kumamoto Riverside consistently receives positive reviews for its strategic location alongside the Shirakawa River. Guests appreciate its proximity to a vibrant shopping district and an array of restaurants, as well as its easy access to public transportation, including trams and buses, allowing for seamless exploration of Kumamoto, including highlights like Kumamoto Castle. The hotel's riverside setting offers pleasant views and easy access to the lively downtown area, making it an ideal base for both families and solo travelers to indulge in local culture and cuisine.
The breakfast experience is frequently highlighted as a standout feature, with a diverse buffet menu combining Japanese and Western dishes. Guests commend the delicious and varied options, which include local specialties such as milk from Aso and fresh yogurt. The dining environment adds to the experience, providing a clean and comfortable setting that enhances the overall stay.
Rooms at the hotel generally meet expectations for cleanliness and comfort, with some offering spacious accommodations featuring modern amenities and large windows with scenic views. Recently renovated interiors enhance the aesthetic appeal, and comfortable beds along with quality showerheads contribute to a relaxing experience. Although some rooms are noted for their modest size, they maintain a cozy ambiance. While occasional noise from the road and minor maintenance issues are mentioned, these do not overshadow the overall comfort and value provided by the hotel. The courteous staff further elevate the experience, offering attentive and organized service that is frequently praised.
The hotel's cleanliness and maintenance are also well-regarded, despite some minor lapses, such as overlooked areas in room cleaning. The staff's friendliness and helpfulness significantly contribute to the positive impression of the hotel, with guests often pointing out the warm and accommodating nature of the team. Families, in particular, find the hotel accommodating, with spacious rooms capable of housing multiple guests, including special setups like triple tatami rooms that are ideal for those with young children.
Lastly, while some reviews indicate mixed experiences with the beds, overall comfort is generally noted, though there are mentions of outdated mattresses in some rooms. Despite these few inconsistencies, the hotel's affordable pricing, exemplary staff, and convenient location make it a satisfactory choice for travelers seeking a pleasant stay in Kumamoto with good value for money.
Categories
Cheap
AI-generatedThis hotel offers comfortable accommodations and is situated in a convenient location. It allows guests to easily explore the city's attractions while staying within budget.
Family
Nightlife
Free Wi-Fi
Business
Room Types
Standard Semi Double Room - SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 1 bed.
Standard Semi Double Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Standard Double Room - SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 1 bed.
Standard Double Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 1 bed.
Standard Twin Room - SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.
Standard Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 2 beds.
Superior Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.
Superior Triple Room - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 3 beds.
Family Twin Room with Tatami Area - Non-SmokingThe quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room provides a safe deposit box, an electric kettle, pajamas, heating, as well as a flat-screen TV. The unit has 2 beds and 2 futons.
Standard Semi Double Room - Smoking - No Daily CleaningProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Standard Semi Double Room - Non-Smoking - No Daily CleaningProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Standard Double Room - Smoking - No Daily CleaningProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Standard Double Room - Non-Smoking - No Daily CleaningOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Standard Twin Room - Smoking - No Daily CleaningOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.
Standard Twin Room - Non-Smoking - No Daily CleaningFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 2 beds.
Superior Twin Room - Non-Smoking - No Daily CleaningFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.
Superior Triple Room - Non-Smoking - No Daily CleaningFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit has 3 beds.
Family Twin Room with Tatami Area - Non-Smoking - No Daily CleaningProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds and 2 futons.
Run of House - Late Check In 18:00 - Non-SmokingProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.
Run of House - Late Check In 18:00 - SmokingProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Triple Room with River View - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as river views. The unit has 3 beds.
Quadruple Room with River View - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as river views. The unit has 4 beds.
Family Room - Non-SmokingThe spacious family room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The family room offers an electric kettle, pajamas, heating and a flat-screen TV. The unit has 5 beds.
Triple Room with River View - Non-Smoking - No Daily CleaningFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as river views. The unit has 3 beds.
Quadruple Room with River View - Non-Smoking - No Daily CleaningOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as river views. The unit has 4 beds.
Family Room - Non-Smoking - No Daily CleaningThe spacious family room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. The unit offers 5 beds.
Twin Room with River View - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as river views. The unit offers 2 beds.
Twin Room with River View - Non-Smoking - No Daily CleaningFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as river views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Summarized by AI
Location
Nestled by the Shirakawa River, HOTEL MYSTAYS Kumamoto Riverside boasts a prime location that guests consistently praise. Its strategic position allows visitors easy access to a vibrant shopping district and a wealth of restaurants just a short walk away. It's also conveniently situated near public transportation, including trams and buses, making it a breeze to reach from Kumamoto Station and explore the city's highlights, such as Kumamoto Castle and other tourist attractions.
The hotel's riverside setting not only provides pleasant views but also places guests within reach of the lively downtown area, perfect for those seeking to indulge in local cuisine or enjoy bar hopping. With its proximity to major transport hubs like the Sakuramachi Terminal, staying here ensures smooth transit throughout Kumamoto.
Aside from location, guests appreciate the great cost performance, clean and well-renovated facilities, and friendly service. The hotel serves as an ideal base for families and solo travelers alike, offering comfort and convenience to enjoy all that Kumamoto city has to offer.
Breakfast
At HOTEL MYSTAYS Kumamoto Riverside, breakfast is consistently praised for its excellence and variety, making it a highlight of guests' stays. The buffet-style breakfast boasts an impressive array of options, seamlessly blending both Japanese and Western dishes. Many reviews emphasize its delicious taste and abundant selections, ranging from local produce and gourmet specialties to enticing dishes like butter chicken curry. Notably, the inclusion of local items such as milk from Aso and fresh yogurt adds a unique touch to the menu.
Guests often express satisfaction with both the quantity and quality of the offerings, remarking that the plentiful choices allow them to indulge and leave feeling fulfilled. The dining environment contributes positively, with a clean and comfortable atmosphere enhancing the overall experience. Even during extended stays, the breakfast remains engaging and varied enough to avoid monotony.
While breakfast is available for an additional fee, guests frequently note that the quality of the meal feels like a bargain. The service is generally deemed fine, complementing the excellent food. There are occasional mentions of parking convenience, but the focus remains predominantly on the exceptional culinary experience provided each morning. Overall, the breakfast at HOTEL MYSTAYS Kumamoto Riverside emerges as a core component of the hospitality experience, earning widespread acclaim for its delicious, diverse, and satisfying offerings.
Rooms
HOTEL MYSTAYS Kumamoto Riverside offers a diverse range of room accommodations that generally meet guest expectations for cleanliness and comfort. Many visitors praised the spaciousness of their rooms, noting features such as large windows with captivating views of the river and canal. The rooms are well-equipped, often featuring desks, chargers, and other amenities which add to the convenience of the stay. A recently renovated interior enhances the modern feel, with beautiful aesthetics complementing the facility's cleanliness. Guests mentioned comfortable beds and quality showerheads as particular highlights, contributing to a relaxing experience.
Despite the positive attributes, some guests remarked on the modest size of certain rooms, suggesting they could feel cramped at times. However, this seemed balanced by thoughtful design aspects such as separate toilet and shower areas in true Japanese style. For those booking smaller rooms, the charm lies in their tidiness and cozy ambiance. Noise from the road was mentioned as a potential disturbance, advising guests to consider rooms located at the back of the building for a quieter stay. Certain room features, such as the carpet condition or missing amenities, were noted as areas for improvement, yet these appeared to be isolated instances.
Overall, a stay here reflects a value for money experience, supported by courteous staff and strategic location near transport and local attractions. Rooms are generally spacious, well-organized, and capable of providing a comfortable retreat for leisure or business travelers seeking practicality and pleasant views in the heart of Kumamoto.
Beds
HOTEL MYSTAYS Kumamoto Riverside offers a mixed experience when it comes to bedding. Many guests have highlighted the comfort and spaciousness of the beds, often praising them as very comfortable and providing a good night's sleep. This aspect is frequently mentioned alongside the clean presentation and impressive bed making, contributing to overall positive impressions.
However, the reviews also reveal some inconsistencies with the mattress quality. There are mentions of older beds that feel sunken in the middle and mattresses that could be improved. Some guests find the double beds slightly cramped, particularly for couples or families traveling with children. These mixed opinions suggest that while some rooms offer comfortable bedding, others might not meet the same expectations.
Despite these variations, the fair pricing and convenient location within the city are additional aspects that contribute to the hotel's appeal for travelers. Overall, guests can expect a generally comfortable sleeping experience, although a few beds may require an update to ensure consistent satisfaction.
Cleanliness
Located in Kumamoto, HOTEL MYSTAYS Kumamoto Riverside offers guests clean and spacious rooms, often exceeding the average size found in typical Japanese hotels. The rooms are praised for providing comfort with beautiful riverside views that enhance the experience. The hotel is well-maintained and tidy, contributing to a pleasant stay for many guests. The bathrooms, too, are spacious and clean, with adequate amenities provided, further enhancing the guest experience.
Although the hotel is relatively old, guests generally find the facilities to be clean, with staff offering friendly and responsive service. The location adds to the appeal, being conveniently situated near Kumamoto’s lively district, which is full of shops and restaurants.
While the cleanliness of the rooms is generally good, there have been occasional instances where cleaning overlooked areas like under the beds, leading to minor concerns among some guests. Issues such as sound insulation and some maintenance faults in the facilities are noted, but they do not significantly detract from the overall positive impression regarding cleanliness and service.
In summary, HOTEL MYSTAYS Kumamoto Riverside succeeds in providing a clean and comfortable environment despite occasional lapses, balancing a charming location with an inviting atmosphere.
Staff
Hotel MYSTAYS Kumamoto Riverside is consistently praised for its exemplary staff, providing guests with an experience characterized by friendliness, helpfulness, and attentiveness. Visitors frequently mention the warm and accommodating nature of the team, noting how they go out of their way to be supportive, from offering detailed explanations at check-in to providing thoughtful recommendations for local attractions. The front desk staff, in particular, stand out for their considerate and polite service, ensuring every guest feels attended to, whether it’s through small gestures like printing out directions or efficiently handling special requests. The service approach at the hotel is not only friendly but also effectively organized, extending into the dining area where staff maintain a well-coordinated environment. Guests appreciate the staff's prompt and competent responses to any issues, which contributes to a smooth and enjoyable stay. Overall, the kindness and professionalism of the staff at Hotel MYSTAYS Kumamoto Riverside significantly enhance the overall guest experience.
Family
HOTEL MYSTAYS Kumamoto Riverside offers a welcoming and comfortable environment for families traveling with children. Families can find spacious accommodations, with rooms designed to comfortably house multiple guests, up to six members. Triple tatami rooms, featuring two single beds and a floor mattress, provide an ideal setup for those with young children. Many guests appreciate the generous space found in family rooms, ensuring that everyone, including children, can relax and move around freely.
Families particularly like the tatami area, which provides a fun space for children to play. The hotel's staff is attentive and responsive, resolving any issues efficiently and accommodating the needs of guests. For those seeking affordability without compromising comfort, the hotel delivers reasonably priced options for family stays.
Though some guests were disappointed by a lack of specific amenities, the overall experience at HOTEL MYSTAYS Kumamoto Riverside makes it a recommended choice for family trips needing convenience and ample space.
3 Star
HOTEL MYSTAYS Kumamoto Riverside offers good value for money with affordable prices and a convenient location. It's an ideal choice for families, as rooms with three beds cater well to those traveling together. Guests appreciate the excellent staff and their helpfulness, which adds to the overall satisfaction of the stay. However, the room space and condition are reminiscent of a typical three-star hotel in Tokyo, with limited room size and some wear and tear, including stained carpets. While the air conditioner has limitations, only operating as a fan between 8 and 9 AM, guests are generally pleased with the functional aspects of the rooms. Despite its relative age and small nuances, this hotel provides a reasonable and satisfactory experience, especially given its cost-effective pricing.
FAQ
No, HOTEL MYSTAYS Kumamoto Riverside doesn't have any pool.
No, a spa isn't available at HOTEL MYSTAYS Kumamoto Riverside.
No, HOTEL MYSTAYS Kumamoto Riverside doesn't allow dogs.
No, parking facilities aren't available at HOTEL MYSTAYS Kumamoto Riverside.
No, HOTEL MYSTAYS Kumamoto Riverside doesn't have a gym.
