Hotel Kumamoto Terrsa

Kumamoto 32.79136700, 130.73977500 , Chuoku Suizenji Kouen 28-51 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Kumamoto Terrsa generally garners positive feedback across various categories, offering a pleasing and balanced stay for its guests. The hotel is well-situated behind the Kumamoto Prefectural Office in a serene neighborhood, providing easy access to both business and governmental activities while maintaining a peaceful environment. Accessibility is further enhanced by proximate public transportation options, including a bus stop right opposite and a streetcar station just a five-minute walk away. Travelers with private cars appreciate the ample and straightforward parking options, making nearby attractions like Suizenji Park easily reachable.

The breakfast service is widely praised for its delicious and hearty offerings. Guests enjoy a high-quality and varied breakfast buffet, though some note that the meal selection can grow repetitive over longer stays. Despite the occasional issue with cold side dishes, the overall dining experience at breakfast is positive, adding a delightful start to the day.

The guest rooms are frequently highlighted for their spaciousness, cleanliness and overall comfort. Large, comfortable beds and well-maintained orderly spaces significantly enhance the stay. While some guests find the bathtubs small and a few point out minor cleaning issues such as dust accumulation, the general sentiment towards room hygiene and comfort remains favorable.

Staff at Hotel Kumamoto Terrsa receive commendation for their kindness, warmth and helpfulness. The attentive and cheerful demeanor of the front desk staff, in particular, contributes to a welcoming atmosphere, ensuring that guests' needs are efficiently met. While there's occasional feedback about a lack of warmth from some younger receptionists, the overall impression is one of dedicated and excellent service.

Parking is another well-regarded feature with guests appreciating the spacious parking lot and the reasonable fee of 700 yen per day, which includes unlimited in-and-out access. The parking setup is considered convenient and user-friendly, even accommodating larger vehicles.

The beds at the hotel are also a point of praise, often described as spacious and very comfortable, thanks to quality Simmons mattresses. Some guests have differing preferences regarding mattress firmness and pillows, but the majority report a restful and pleasant sleep experience.

In summary, Hotel Kumamoto Terrsa excels in providing a tranquil yet accessible location, a delicious breakfast, comfortable and clean rooms, outstanding service and convenient parking options. While there are minor areas for improvement, the overall guest experience is largely positive, ensuring a satisfying stay.
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Categories
Hotel for Honeymoon
While specific details are limited, city hotels often provide convenient access to local attractions and dining, offering a blend of comfort and exploration for a honeymooning couple.

Family Friendly Hotel
This hotel is highlighted as family-friendly and features a swimming pool, which is a great amenity for families with children. It also includes a health club.

Hotel with Free Wi-Fi
Offers free Wi-Fi, enabling guests to easily access the internet. The hotel's facilities and services cater to both leisure and business needs, ensuring a comfortable and connected stay.

Cheap Hotel
This hotel provides comfortable accommodation with good access to local attractions. It is a practical choice for budget-minded travelers.

Accessible Hotel
Customer reviews suggest that Hotel Kumamoto Terrsa provides accessible rooms. Its facilities are well-maintained and cater to diverse needs.

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Parking

3-Star Hotel

Hotel with Indoor Pool

Room Types
Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Family Twin Room The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor, as well as yukata. The unit has 2 beds.

Room with Tatami Area - Disability Access The triple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. This wheelchair accessible triple room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed and 2 futons.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a sofa. The unit offers 2 beds.

Japanese-Style Room The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a seating area with a flat-screen TV, tatami, a wardrobe, an electric kettle, as well as yukata. The unit offers 3 futons.

Comfort Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor, as well as yukata. The unit offers 1 bed.

Guest Reviews
7.5
Good
Location
Hotel Kumamoto Terrsa offers a pleasantly situated locale with an array of benefits for travelers. Nestled right behind the Kumamoto Prefectural Office, the hotel ensures easy access to both business and governmental activities. The serene and tidy neighborhood allows for a peaceful stay, away from the hustle and bustle of the city center. While it might seem a bit distant from central Kumamoto and public transportation points, the area remains quite accessible. A conveniently located bus stop just opposite the hotel and a streetcar station about a five-minute walk away make commuting straightforward.

The hotel also appeals to those driving their private cars, thanks to easy parking options. Nearby attractions and essential amenities like Suizenji Park can be visited effortlessly. Guests found places to eat within walking distance, though it can sometimes be less convenient on public holidays or late at night when nearby shops close.

Despite the distance from the central city, the availability of buses and trams mitigates any inconvenience, allowing guests to enjoy both tranquility and connectivity. Though slightly away from the bustling district and main station, the relative peace and access to essential services provide a balanced stay for visitors to Hotel Kumamoto Terrsa.

Breakfast
Hotel Kumamoto Terrsa offers a breakfast experience that is largely praised for its delicious and hearty meals. Guests often highlight the high quality and rich variety of the breakfast buffet. The ingredients are noted to be top-notch and many reviewers appreciated the substantial and plentiful options available. Diners can expect to enjoy a wide array of dishes, including some unique selections like breakfast curry and find plenty of seating to enjoy their meals comfortably.

However, there are some consistent mentions of areas for improvement. While the refills are frequent, portions can be on the smaller side and the offerings become repetitive, especially noticeable for guests staying multiple days. Some also commented on the limited variety and the occasional issue of side dishes arriving cold.

Despite a few mixed reviews about the variety and repetitiveness, the breakfast at Hotel Kumamoto Terrsa generally leaves a positive impression for its taste and overall dining experience, making it a good start to the day for many travelers.

Rooms
Hotel Kumamoto Terrsa offers rooms that consistently receive high praise for their spaciousness and cleanliness. Guests frequently highlight the comfort and ample space provided in the rooms, allowing for a relaxing stay. The beds are large, adding to the overall comfort and making it easy to rest. Many reviewers also note that the rooms have a clean and orderly appearance, often mentioning the presence of air purifiers which enhance the fresh and hygienic environment.

Aside from the spacious and clean rooms, the facilities are well-equipped and considered good value for the price. The bathrooms, while generally comfortable, have mixed reviews regarding the size of the bathtubs with some guests finding them too small. However, the overall experience in the guest rooms is positive, highlighted by a sense of newness and brightness that contributes to a comfortable and enjoyable stay.

Beds
At Hotel Kumamoto Terrsa, guests frequently commend the beds for their comfort and spaciousness. Many reviews highlight that the beds are large, ranging from double twin configurations to wide and roomy double beds, ensuring ample space for a good night's rest. The comfortable Simmons mattresses, in particular, receive high praise for their exceptional comfort. Cleanliness also meets high standards and numerous guests describe their sleep experience as very comfortable with words like "comfy" and "amazing" frequently mentioned.

However, it's worth noting that not all feedback is positive. Some visitors find the mattresses too hard, while others feel they are overly soft, indicating a variance in personal preference for mattress firmness. Additionally, there are some criticisms regarding the pillows, described as too soft and lacking substance. A few guests also mention dissatisfaction with one of the twin beds being a converted sofa, which negatively impacted their sleep.

Overall, despite a few concerns, the majority of guests find the beds at Hotel Kumamoto Terrsa to provide a spacious and comfortable sleeping experience.

Cleanliness
Hotel Kumamoto Terrsa receives mixed reviews regarding its cleanliness, though the majority highlight positive experiences. Many guests found both the rooms and common areas to be clean, tidy and comfortable. The building itself is described as very clean, bright and well-maintained, contributing to a relaxing stay. Some rooms, especially renovated bathrooms, provided a sense of newness with thorough cleaning efforts noticed by several guests.

Nonetheless, there are a few areas pointed out for improvement. Dust accumulation was noted on certain fixtures and behind furniture and some guests encountered issues with bed sheets and bathroom sanitation. Despite these minor drawbacks, the cleanliness and overall atmosphere generally meet and sometimes exceed, visitor expectations. The staff’s polite response and availability of good facilities further enhance the pleasant experience at Hotel Kumamoto Terrsa.

Staff
Hotel Kumamoto Terrsa boasts an exceptional staff who consistently provide outstanding service to their guests. Visitors frequently commend the employees for their kindness, warmth and friendly demeanor. The front desk staff, in particular, receive numerous positive mentions for their polite and helpful attitude, making interactions pleasant and comforting. Guests appreciate the staff's quick and effective responses to their inquiries, highlighting a great level of attentiveness and eagerness to assist. Additionally, the hotel staff's cheerful and courteous manner contributes significantly to a welcoming atmosphere. While there are occasional comments about a lack of warmth from some younger reception staff, the overall sentiment strongly favors the team’s dedication to ensuring a positive guest experience. The excellent service extends to the abundant and delicious breakfast, further enhancing the stay for many visitors.

Parking
Hotel Kumamoto Terrsa offers a range of convenient parking options for guests. The spacious parking lot is highly appreciated for its ample availability and ease of parking. The facility allows unlimited in-and-out access for a fee of 700 yen per day, making it a viable option for those needing frequent access to their vehicles. Guests have noted the parking fee as relatively inexpensive, especially considering the benefits of free re-entries. Many found the parking arrangement straightforward and user-friendly with plenty of spots available, accommodating even larger vehicles with ease. Overall, the parking setup at Hotel Kumamoto Terrsa is well-regarded for its convenience and accessibility.


Yes, Hotel Kumamoto Terrsa has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hotel Kumamoto Terrsa.

No, Hotel Kumamoto Terrsa doesn't allow dogs.

Yes, parking facilities are available at Hotel Kumamoto Terrsa.

No, Hotel Kumamoto Terrsa doesn't have a gym.

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