Place Hotel Ascot

Kumamoto 32.80123100, 130.71085600 , Chuo-ku Anseimachi 6-4 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPlace Hotel Ascot, situated in the heart of Kumamoto City, offers an excellent blend of convenience, comfort and stellar service. Its prime location is a significant advantage with guests appreciating its proximity to Kumamoto Castle, vibrant shopping streets and a variety of eateries that cater to both traditional Japanese and Western tastes. The nearby transportation links, including tram stops and bus terminals, make exploring the city hassle-free while maintaining a tranquil atmosphere perfect for rest.

Breakfast at Place Hotel Ascot is frequently praised for its variety and quality. The buffet caters to diverse preferences with both Japanese and Western options, including unique items and vegan alternatives. The friendly and attentive breakfast staff contribute to a welcoming and enjoyable dining experience, despite minor issues with overcrowding and flexibility in breakfast times.

The rooms at Place Hotel Ascot are well-regarded for their comfort and modern design. Guests commend the functionality and cleanliness with adequate space and necessary amenities such as USB ports and separate bath areas. Although some mention the rooms might be smaller than expected and occasionally dimly lit, the overall sentiment is positive, highlighting the comfortable and roomy washrooms, especially in the twin rooms.

Cleanliness throughout the hotel is generally impressive with numerous comments praising the tidy and modern facilities. While there are minor suggestions for improvement, such as addressing occasional dust and mold in bathrooms, the majority of guests find the hotel clean and pleasant.

The staff at Place Hotel Ascot receive consistent accolades for their friendliness and helpfulness. From the reception to the cleaning staff, everyone is noted for their politeness and attentiveness, creating a warm and welcoming atmosphere that enhances the stay. The responsiveness to guest requests further underscores their commitment to excellent service.

Families find Place Hotel Ascot accommodating with thoughtful amenities and a quiet, child-friendly environment. The staff's attentiveness to family needs and the provision of small gift bags for children are appreciated. Although room sizes may present minor challenges for co-sleeping, the overall experience for families is positive due to the welcoming and peaceful setting.

Beds at the hotel also garner favorable reviews for their comfort and size. Many guests describe the beds as comfy with large queen and double beds contributing to a restful stay. While there are occasional remarks about the beds being too hard or narrow, the general feedback indicates satisfaction with the bedding provided.

For business travelers, Place Hotel Ascot offers practical amenities and convenience. The breakfast and other essential facilities provide good value, aligning with the hotel's three-star rating and making it a suitable option for budget-conscious travelers despite minor challenges such as parking and small desks in rooms.

Overall, Place Hotel Ascot stands out for its prime location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a highly recommended choice for both leisure and business travelers.
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Family Friendly Hotel
This hotel offers comfortable accommodations in a central location, suitable for families exploring Kumamoto.

3-Star Hotel
This hotel is located within walking distance of Kumamoto Castle and other popular attractions. It offers a convenient location and comfortable accommodations.

Room Types
Economy Single Room - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Standard Single Room - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with streaming services. The unit has 1 bed.

Economy Single Room - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with streaming services. The unit has 1 bed.

Standard Single Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with streaming services. The unit offers 1 bed.

Standard Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with streaming services. The unit offers 2 beds.

Superior Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Standard Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Standard Double Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with streaming services. The unit offers 1 bed.

High Floor Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with streaming services. The unit offers 2 beds.

Standard Single Room - Only E-Cigarettes The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with streaming services, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.

Economy Double Room - Non smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with streaming services. The unit has 1 bed.

Room Selected at Check-In (1 Adult) - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with streaming services, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.

Room Selected at Check-In (2 Adult) - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Kumamoto City, Place Hotel Ascot boasts an exceptional location that ensures convenience and excitement. Guests rave about its proximity to the city's main attractions and amenities with Kumamoto Castle a mere ten-minute stroll away and the vibrant shopping street just around the corner. The tram stop is also within walking distance, making it easy for travelers to explore the city.

Situated near a myriad of eateries and shops, the hotel provides easy access to delightful dining experiences and shopping adventures. Whether guests seek traditional Japanese cuisine or prefer Western dishes, there are plenty of options nearby. The presence of a convenience store downstairs and a commercial street nearby further enhances the overall convenience.

The central location of the hotel is particularly highlighted as a major advantage. Guests appreciate being within close proximity to major transportation links, including bus terminals and the airport limousine bus stop, facilitating smooth transit to various parts of the city. Despite its bustling surroundings, the hotel offers a peaceful retreat, blending the excitement of downtown with the tranquility needed for a restful stay.

The combination of its prime location, excellent amenities and accessibility makes Place Hotel Ascot an ideal base for anyone looking to enjoy all that Kumamoto has to offer.

Breakfast
Place Hotel Ascot offers a standout breakfast experience that repeatedly earns praise from its guests. Reviews highlight the variety and quality of the offerings with many noting the fresh, delicious and abundant options available. The breakfast buffet features a wide selection of dishes, catering to both Japanese and Western tastes and even includes unique items like freshly made dumplings and vegan alternatives.

Guests frequently mention the fulfilling and hearty nature of the breakfasts and the atmosphere of the breakfast venue is well-received for its openness and welcoming ambiance. Despite some minor criticisms regarding flexibility with breakfast times and occasional overcrowding, the positive feedback far outweighs the negatives. The breakfast staff is often commended for their friendliness and attentiveness, enhancing the overall dining experience.

Overall, the breakfast at Place Hotel Ascot is described as rich, varied and satisfying, making it a notable and enjoyable part of the stay for many guests.

Rooms
Place Hotel Ascot receives numerous positive remarks for its rooms, highlighting their comfort and cleanliness. Guests appreciate the functional and modern design of the rooms, noting the friendly service staff that enhances the experience. While some reviews mention that rooms may be smaller than expected, the space is generally deemed adequate with decent-sized bathrooms and enough room to accommodate luggage comfortably.

The rooms are well-maintained and equipped with necessary amenities, including separate bath and washroom areas, USB ports and comfortable furnishings. Guests particularly enjoy the multiple lighting options, though some found the rooms dimly lit, which might be less ideal for work or study.

In terms of cleanliness, feedback is overwhelmingly positive with rooms frequently described as very clean. However, a few minor issues such as occasional dust and a musty smell from air conditioners were noted. The spaciousness and comfort of the washrooms and bedrooms are also positively highlighted, especially in twin rooms which are noted for their roominess.

Overall, Place Hotel Ascot provides a clean, comfortable and well-equipped stay with room sizes that meet the expectations for Japanese standards and enough amenities to ensure a pleasant experience.

Beds
The beds at Place Hotel Ascot have generally received positive feedback from guests. Many have found the beds to be comfortable and even described them as comfy with particular praise for the large, queen and double beds available. Despite some isolated remarks about the bed being too hard or narrow, most guests have noted that the beds are reasonably sized and comfortable. Even the single beds are deemed large enough for comfort. Some reviews mentioned the bed makeup was a bit sloppy and a few guests did not find the pillows to suit their preferences. Overall, the bedding at Place Hotel Ascot tends to meet guests' expectations for comfort and size, making for a restful stay.

Cleanliness
Place Hotel Ascot has received numerous comments emphasizing its high standards of cleanliness. Guests frequently noted that both the rooms and facilities were consistently clean and tidy upon arrival. Many reviews complimented the thorough and refreshing cleaning of the rooms and bathrooms, which were described as modern and spacious. The hotel's overall aesthetic also received praise with guests appreciating its beautiful and stylish interiors.

However, while the general sentiment towards cleanliness was positive, a few areas for improvement were highlighted. Some guests mentioned occasional issues such as dust, mold in the bath and shower curtain and specific areas like the air conditioner and washing machine needing more attention. Despite these remarks, the majority of guests found the hotel to be clean and comfortable, contributing to a pleasant stay.

In summary, Place Hotel Ascot's cleanliness generally impresses guests, although there are minor areas where improvement could enhance the overall experience.

Staff
Place Hotel Ascot boasts a remarkably friendly and helpful team that consistently receives high praise for their exceptional customer service. From the reception desk to the cleaning staff, all members are noted for their politeness, attentiveness and readiness to assist. Guests appreciate the warm greetings and smiles that create a welcoming atmosphere throughout the hotel.

The restaurant staff, particularly during breakfast, are commended for their excellent service, although the venue can get crowded at times. Flexibility in accommodating guest requests and providing thoughtful amenities reflects the staff's dedication to ensuring a pleasant stay.

Overall, the responsiveness and courteousness of the staff members leave a lasting impression, making Place Hotel Ascot a standout choice for travelers seeking high-quality service and a friendly hotel environment.

Family
Place Hotel Ascot has garnered positive remarks regarding its child-friendly environment and considerate amenities for families. Families have found the accommodations comfortable with specific mentions of the staff's quick response to family needs, such as providing a makeshift bed for a newborn. The hotel caters well to younger guests, offering small gift bags for children, which has delighted many of the young visitors. Despite one review noting the hotel's unsuitability for families, several others highlight the happiness of children during their stay, emphasizing the friendly and thoughtful services of the staff. The quiet location in the city has also been appreciated, making it a peaceful retreat for families with children. Overall, while some room sizes may pose minor inconveniences for co-sleeping, many families have enjoyed their time at this hotel, particularly due to the welcoming atmosphere and child-friendly provisions.

3 Star
Conveniently located in a courteous neighborhood, Place Hotel Ascot is a practical choice for business travelers. Despite the challenge of parking, the hotel offers essential amenities like a small but well-equipped restaurant and a relatively new trouser press. While the room provides a very small desk and requires a bit more cleaning attention, it maintains a satisfactory level of cleanliness overall. Guests will find the breakfast to be a good value for the price, making it a reasonable and convenient option for business trips. The hotel offers a typical three-star experience that aligns with its regular pricing, suitable for budget-conscious travelers.


No, Place Hotel Ascot doesn't have any pool.

No, a spa isn't available at Place Hotel Ascot.

No, Place Hotel Ascot doesn't allow dogs.

No, parking facilities aren't available at Place Hotel Ascot.

No, Place Hotel Ascot doesn't have a gym.

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