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Summary of reviews&and COMFY HOTEL Kumamoto Jo View is highly favored by guests for its superb location, excellent breakfast, comfortable rooms, high standards of cleanliness, friendly staff and restful beds. The hotel's prime position near Kumamoto Castle and the vibrant downtown area offers stunning castle views from both rooms and the rooftop, making it a top choice for travelers eager to explore Kumamoto. The convenience of nearby light rail, bus stops and major transit hubs further enhances its appeal.
Guests rave about the breakfast experience, praising the delicious and well-prepared Japanese set meals. The breakfast, noted for its excellent quality and generous portions, provides a rich and satisfying start to the day. Despite its simplicity and largely Japanese style, it is considered great value for money, reflecting the care taken in preparation.
The rooms are a highlight, being described as spacious, clean and well-equipped. Guests appreciate the modern amenities, such as capsule coffee machines and bathtubs in larger rooms and find the beds extremely comfortable. The rooms, offering breathtaking views of Kumamoto Castle, create a calm and restful atmosphere, contributing to guest satisfaction.
Cleanliness is another strong point with immaculate interiors and well-maintained facilities receiving high praise. The friendly and polite staff further enhance the experience, maintaining high standards of cleanliness and hospitality. Exceptional views of the castle, especially when illuminated at night, add a unique touch to the ambiance.
The hotel staff are consistently commended for their friendliness, kindness and professionalism. The attentive and helpful nature of the team, especially the front desk staff, ensures guests feel secure and comfortable. This exceptional customer service is a hallmark of the hotel.
Finally, the comfort of the beds contributes significantly to a restful stay. Guests appreciate the high-quality bedding and various pillow options, ensuring a good night's sleep despite differing preferences.
Overall, &and COMFY HOTEL Kumamoto Jo View combines stunning views, a prime location, excellent amenities and outstanding service, making it an ideal choice for travelers visiting Kumamoto. Show more
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3-Star Hotel
The hotel is conveniently located close to transportation and points of interest. The rooftop terrace provides great views, and the rooms are well-equipped with amenities. It is located opposite Kumamoto Castle, making it easily accessible.
Hotel near Golf Courses
Cheap Hotel
Room Types
Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV, a tea and coffee maker and pajamas. The unit has 1 bed.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a tea and coffee maker and pajamas. The unit has 2 beds.
Single Room with Castle View - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, a tea and coffee maker, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Double Room with Castle View - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and pajamas. The unit has 1 bed.
Twin Room with Castle View - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, a tea and coffee maker and pajamas. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Situated in the heart of Kumamoto, the &and COMFY HOTEL Kumamoto Jo View boasts an excellent location that is highly favored by its guests. A standout feature is its proximity to the iconic Kumamoto Castle, offering breathtaking views from both the rooms and the rooftop. Visitors consistently highlight the convenience of being a short walk away from the bustling downtown area, including shopping streets, malls and a range of dining options.
Transportation is also a breeze with easy access to the light rail, bus stops and major transit hubs, making it ideal for both sightseeing and exploring the city’s vibrant districts. The hotel’s affordability further enhances its appeal, especially considering the complete facilities and comfortable rooms. Overall, the combination of stunning castle views and a prime location makes it a top choice for travelers looking to experience the best of Kumamoto.
Breakfast
The breakfast experience at &and COMFY HOTEL Kumamoto Jo View receives high praise from guests, primarily highlighting its delicious, well-prepared Japanese set meals. Many guests appreciated the excellent quality and generous portions, describing the breakfast as both beautiful and fabulous. The individually served meals offer a variety of dishes, including a highly recommended curry option, allowing guests to enjoy a rich and satisfying start to their day without the need for a buffet. There's a consensus on the breakfast being simple yet adequate and delicious with some guests noting its great value for money given the quality and abundance of food provided. While a few guests mentioned limited variety and the predominantly Japanese style of the breakfast, the overall sentiment is positive, emphasizing the care taken in preparation and presentation.
Rooms
Nestled in a prime location near the tram and Kumamoto Castle, &and COMFY HOTEL Kumamoto Jo View lives up to its name with its extremely comfortable and spacious rooms. Offering stunning views of Kumamoto Castle, particularly from the rooms with large windows, the hotel ensures a memorable stay with its modern amenities and clean interiors.
Guests consistently praise the rooms for being tidy, well-lit and equipped with various conveniences including capsule coffee machines and bathtubs in larger rooms. The beds are frequently described as extremely comfortable, facilitating a calm and restful atmosphere during their stay. The hotel's rooms are notably bigger than typical Japanese accommodations, capable of fitting a 28-inch suitcase comfortably, which adds to the overall sense of spaciousness and convenience.
Despite some rooms being described as moderately sized, the careful layout makes them feel larger and very comfortable. The facilities are new and the rooms are well-maintained, adding to the guest satisfaction. Overall, the accommodations are not only spacious and clean but also provide good value considering the amenities offered and the unbeatable view of Kumamoto Castle. This combination makes it an ideal stay for anyone visiting the area.
Beds
&and COMFY HOTEL Kumamoto Jo View boasts a reputation for providing a restful sleep experience, thanks to its comfortable beds. Guests frequently highlighted the comfort of the mattresses and pillows, ensuring a good night's sleep. The bedding was noted to be of high quality and appreciated by many. The hotel offers beds with various pillow options, catering to different preferences. Although some guests mentioned that the pillows were softer than they'd prefer, overall feedback consistently praised the bed's firmness and suitability. Additionally, the hotel provides generously sized beds that accommodate guests comfortably, contributing to an overall relaxing stay.
Cleanliness
Situated close to key attractions such as Kumamoto Castle, Josai-en and the Kumamoto Yatai Village, &and COMFY HOTEL Kumamoto Jo View has garnered excellent reviews for its cleanliness and comfort. Guests frequently praise the immaculate interiors and new facilities, which contribute to a refreshing and pleasant atmosphere. The hotel rooms and bathrooms consistently receive high marks for cleanliness and comfort, ensuring a memorable stay. The friendly and polite staff further enhance the experience by maintaining high standards of cleanliness and hospitality. The well-maintained environment ensures a cost-effective and comfortable stay, while the exceptional views of the castle, especially when lit up at night, add a special touch to the overall ambiance.
Staff
The staff at &and COMFY HOTEL Kumamoto Jo View consistently receive high praise for their friendliness, kindness and professionalism. Guests frequently describe the team as attentive, polite and genuinely helpful, emphasizing their proactive and accommodating nature. Notably, the front desk staff stand out for their cheerful demeanor and commitment to providing excellent service, often going above and beyond to assist with travel information and reservation inquiries. The reception team’s neutral and pleasant service creates a sense of security and comfort for guests. Overall, the hotel staff's warm and welcoming attitudes contribute significantly to a positive and memorable stay, making it clear that exceptional customer service is a hallmark of this establishment.
No, &and COMFY HOTEL Kumamoto Jo View doesn't have any pool.
No, a spa isn't available at &and COMFY HOTEL Kumamoto Jo View.
No, &and COMFY HOTEL Kumamoto Jo View doesn't allow dogs.
No, parking facilities aren't available at &and COMFY HOTEL Kumamoto Jo View.
No, &and COMFY HOTEL Kumamoto Jo View doesn't have a gym.