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Summary of reviewsKurume Hotel Esprit provides a highly commendable lodging experience, marked by its advantageous location, satisfying breakfast and spacious rooms. Positioned conveniently next to Nishitetsu Kurume Station, the hotel is praised for its ease of access to transportation, local amenities and dining options. This strategic placement also benefits those traveling by car with proximity to major routes and interchanges adding to its appeal.
The hotel's breakfast offerings stand out, featuring a variety of delicious and freshly made dishes including Chikuzen-ni and customizable egg options, prepared on the spot by a dedicated chef. Guests appreciate the clean presentation, friendly staff and overall dining experience that sets a positive tone for the day.
Rooms at Kurume Hotel Esprit exceed typical Japanese standards in size and come well-equipped with ample amenities, large TVs and comfortable beds. Visitors note the cleanliness and modern touches that contribute to a relaxing stay.
In terms of cleanliness, the hotel maintains high standards with well-upkept reception areas and room facilities, despite occasional reports of minor inconsistencies. Staff receive frequent accolades for their warm hospitality, attentiveness and excellent customer service, contributing significantly to the pleasant guest experience.
While parking can occasionally be challenging due to limited spaces and a narrow lot, alternative nearby options are available, albeit at an additional cost. Moreover, the beds are often highlighted for their spaciousness and comfort, adding to the positive aspects of the stay.
Priced as a budget-friendly hotel, Kurume Hotel Esprit offers great value, particularly for short stays. It serves as a practical and accessible choice for both newcomers and returning visitors, providing essential amenities and reliable service at an affordable rate. Overall, the hotel manages to deliver a pleasant and satisfactory lodging experience. Show more
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Hotel with Parking
Located near the central bus station, providing easy access to transportation. It offers parking, though sometimes it may incur an extra charge.
3-Star Hotel
Offers comfortable accommodations and is located near the train station and local attractions. The staff are friendly and helpful, with clean, spacious rooms. Provides good value for money.
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Queen Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Queen Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
King Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Deluxe Double Room with Two Double Beds - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a seating area, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Kurume Hotel Esprit boasts an excellent location that frequently garners praise from its guests. Situated right next to Nishitetsu Kurume Station, the hotel offers exceptional convenience for both transportation and local exploration. Numerous reviews highlight the ease of access to the hotel, making it easy to navigate for newcomers. The proximity to restaurants, supermarkets and a variety of shopping options enhances the overall convenience and appeal of the location.
Guests consistently find the location advantageous not just for its closeness to the station but also because it is easy to understand and navigate. Being in the city allows visitors to conveniently walk to numerous dining options and necessary amenities. The hotel's strategic location near major routes like Route 3 and close to Kurume, Tosu and Hirikawa Interchange proves beneficial for those traveling by car.
Additionally, the hotel's vicinity to transport links and urban attractions ensures that it remains a central and accessible base for exploring the area, adding to the comfort and enjoyment of a stay at Kurume Hotel Esprit.
Breakfast
Kurume Hotel Esprit receives high praise for its breakfast offerings, consistently described as delicious and satisfying. Guests particularly enjoy the Chikuzen-ni, freshly made egg dishes and the ability to choose their preferred style of eggs. The breakfast buffet is highlighted for its variety and quality, featuring hot, cooked-to-order options like eggs and bacon, prepared right on the spot by a chef. The experience is further enhanced by the neat and clean presentation and the luxurious feel of having customized dishes made to order. The friendly and attentive staff adds to the positive experience, ensuring that guests start their day on a high note. Overall, the breakfast at Kurume Hotel Esprit is a delightful surprise, blending taste and personalized service to create a memorable meal.
Rooms
Visitors to 'Kurume Hotel Esprit' consistently praise the spaciousness of the rooms, highlighting the generous size that exceeds typical Japanese standards. Guests find the rooms clean, tidy and well-organized with ample amenities. The beds and bathrooms also receive positive mentions for their comfort and size, contributing to a relaxing and enjoyable stay. Many visitors appreciate the new, high-quality feel of the rooms, complete with large TVs, sofas and baths. Overall, the hotel rooms are noted for their comfort, cleanliness and the convenience they offer, making for a highly satisfying accommodation experience.
Beds
Kurume Hotel Esprit offers beds that generally impress with their size and comfort. Guests frequently mention that the beds are big with ample space, which is a highlight, especially for accommodations in Japan where room and bed sizes can be more compact. The comfort level of the beds is well-regarded with several reviews noting the good firmness of the mattresses. The bedding also receives praise for its comfort. There are a few mentions of discomfort with some guests finding the beds old or the pillows slightly uncomfortable. Overall, the spacious and comfortable beds at Kurume Hotel Esprit contribute positively to the guest experience.
Cleanliness
Kurume Hotel Esprit has garnered attention for its solid cleanliness standards and commendable service. Frequent comments highlight that the overall cleanliness of the hotel meets guests' expectations with rooms and bathrooms frequently described as clean and spacious. The reception and indoor facilities are noted to be well-maintained, contributing to a comfortable stay. Additionally, the ample amenities and delicious breakfast complement the clean environment.
The staff's polite and efficient service receives positive remarks, enhancing the guest experience. Features like large bathtubs add to the comfort of the rooms. However, some inconsistency in cleaning standards is also noted with instances of black mold, dirt in bathrooms and traces of cigarette smoke being mentioned. Guests have also pointed out the dim indoor lighting, making it difficult for activities like reading and writing and the need for better ventilation and humidity control. Despite some areas for improvement, the overall consensus is that Kurume Hotel Esprit maintains a good level of cleanliness and hospitality.
Staff
The staff at Kurume Hotel Esprit consistently receive high praise from guests for their outstanding service and warm hospitality. Guests frequently highlight the staff's kindness and attentiveness, noting that their customer service is excellent and their responses particularly pleasant. The front desk personnel are often described as very kind, polite and attentive with the ability to communicate in multiple languages, which adds to the guests' convenience and comfort.
Reviewers also commend the service staff's enthusiasm and dedication, emphasizing their friendliness and cooperative nature, even in situations involving language barriers. The overall attitude of the hotel staff is noted to be fantastic with many guests appreciating their great sense of hospitality. Additionally, the reception staff are frequently highlighted for their consistent smiles and kind demeanor, which greatly enhances the welcoming atmosphere of the hotel.
In summary, the staff at Kurume Hotel Esprit are celebrated for their exceptional friendliness, helpfulness and outstanding customer service, making stays at the hotel highly enjoyable for guests.
Parking
Kurume Hotel Esprit offers parking on its premises, but spaces are limited and can fill up quickly. When this happens, guests are directed to a nearby multi-story parking garage. While this alternative is convenient, there is a nightly fee of 1000 yen and no discounts are provided, which some guests found disappointing. Navigating the hotel's parking lot can be a bit challenging due to its narrow layout and dead end, requiring a bit of patience to find a spot. Despite these drawbacks, parking was generally described as quite easy, especially given the hotel's excellent location near Nishitetsu Kurume Station.
3 Star
Kurume Hotel Esprit presents itself as a budget-friendly option ideal for short stays. Guests have appreciated its straightforward location, particularly helpful for those unfamiliar with the area. The affordability of the hotel has been highlighted repeatedly with visitors finding it to offer great value for the price paid. However, the experience seems mixed, as some noted it to be merely passable, describing it as a normal and pleasant stay but nothing extraordinary. Overall, Kurume Hotel Esprit seems to serve its purpose well for those seeking an economical stay with basic amenities.
No, Kurume Hotel Esprit doesn't have any pool.
No, a spa isn't available at Kurume Hotel Esprit.
No, Kurume Hotel Esprit doesn't allow dogs.
Yes, parking facilities are available at Kurume Hotel Esprit.