Overall, Xanadu Luxury Villas & Retreat Zanzibar is a luxurious and welcoming retreat that offers exceptional customer service. The staff, including butlers such as Rashid, Jesca, Mwambo and Burhani, are professional, friendly and go above and beyond to ensure a memorable stay. Owner Eileen also contributes to the high level of hospitality. Guests are treated like royalty from the warm welcome to the personal butler service provided. The customer service provided by everybody in the property is exceptional with staff willing to assist with every request to give guests the best holiday possible. Xanadu Luxury Villas & Retreat Zanzibar truly provides a real butler service with incredibly friendly and attentive staff who provide professional yet personal care.
The Palms Zanzibar is an exceptional hotel with an outstanding staff that provides top-notch service to guests. The team is friendly and always eager to cater to guests' needs. The hotel manager, Siriak, ensures that everything runs seamlessly and all staff members are attentive and professional. Jackson, a staff standout, is genuinely friendly, helpful and thoughtful, making guests feel incredibly welcomed. The hotel's location is breathtaking and guests can expect to receive the best service possible while staying here. I would highly recommend this hotel to anyone looking for an unforgettable experience with fantastic staff.
Overall, Dhow Inn Boutique Hotel is a highly recommended modern hotel that offers comfortable accommodation and superb amenities. The hotel's location right by the stunning Paje beach allowing guests direct access to the ocean and a private beach area was highly praised by guests. The availability of a nearby kiteschool was also found very helpful by guests who were into water sports. While there were some comments suggesting that the beach may not have been clean everywhere, it didn't detract from the guests' overall enjoyment. While there were some minor gripes like the presence of a few traders selling different things, they were not considered a major issue. Despite the minor setbacks, Dhow Inn Boutique Hotel is highly recommended by previous guests for a memorable stay.
Reef & Beach Resort - Spa Jambiani, nestled on the tranquil outskirts of Jambiani, offers a picturesque beachfront location that is highly praised for its serene and relaxing atmosphere. The pristine beach, surrounded by turquoise waters and fascinating wildlife, provides an idyllic setting for a peaceful escape from busy tourist areas. The well-maintained facilities, including the jetty bar and swimming pools, enhance guests' stay and contribute to the resort's charm, although its remote location requires a bit of travel to reach nearby villages and attractions.
Breakfast at the resort receives mixed reviews. Many guests appreciate the hearty and plentiful selection with a variety of fruits, pancakes, French toast and more. However, some guests note the repetitive nature of the buffet and occasional issues with cold or barely warm food. While the breakfast generally meets expectations for most, there is room for improvement in variety and quality.
Dinner experiences vary with guests enjoying the themed nights and live cooking stations that offer a blend of international cuisine. The quality and taste of the food are often praised, but the consistency can be a concern for some. While many enjoy the diverse options and themed events, others find the meals occasionally bland or repetitive. The restaurant atmosphere, characterized by calm and dimly lit settings, along with friendly staff, typically enhances the dining experience.
The rooms at Reef & Beach Resort present a generally positive experience with their spaciousness and cleanliness being frequently highlighted. Guests appreciate the beautiful views, comfortable beds and sizable bathrooms. However, some rooms require renovation, facing issues like outdated decor, poor ventilation and occasional musty smells. Despite these drawbacks, prompt responses from the staff to address issues such as malfunctioning air conditioners and uncomfortable mattresses improve the overall experience.
Cleanliness is a strong point at the resort with rooms and public areas consistently maintained to a high standard. Housekeeping is diligent in keeping rooms fresh and guests commend the overall tidiness of the resort's facilities. However, some isolated incidents of cleanliness issues, such as algae in the pool or musty odors, suggest occasional lapses.
The staff at the resort are often praised for their friendliness and helpfulness, significantly enhancing the guest experience. Many specific staff members receive accolades for their exceptional service, contributing to a welcoming environment. While a few instances of dishonesty or unfriendliness are mentioned, the overall sentiment towards the staff is highly positive.
WiFi connectivity at the resort, however, receives criticism for its weak and intermittent signal, particularly in the rooms. While available throughout the property, the internet quality does not meet the expectations of many guests and could benefit from significant improvement.
The spa experience at the resort is largely positive with guests enjoying the relaxing ambiance and professional, well-trained staff. Treatments such as massages and body scrubs receive high praise and the VIP programs add a personalized touch to the stay. Despite some noting the non-premium products used, the spa's quality and serene environment make it a highlight for many.
The resort's multiple swimming pools, including the standout mangrove and spring water pools, are well-regarded for their beauty and maintenance. Guests appreciate the calm settings and family-friendly facilities, though occasional issues with overcrowding, limited sun loungers and cleanliness are noted. Nonetheless, the pools contribute significantly to an enjoyable vacation experience.
Overall, Reef & Beach Resort - Spa Jambiani offers a serene and scenic beachfront retreat with a range of amenities and generally positive guest experiences, though there is room for improvement in certain areas.
Samawa Living in Zanzibar stands out as a harmonious blend of modern luxury and African charm. Its convenient location offers guests easy access to the beautiful Paje Beach, whether via a brief walk or shuttle service. The quiet and serene surroundings provide an ideal retreat while still being close to cultural attractions and lively local scenes. Guests frequently commend the hotel's cleanliness, with meticulous attention to hygiene, creating an immaculate and inviting atmosphere.
The hotel is renowned for its breakfast and dinner offerings. Breakfast is a delightful, personalized experience with fresh ingredients and a diverse menu that caters to all dietary preferences. Dinner showcases exceptional local and seafood specialties, with elegantly curated menus served in a welcoming and tastefully decorated restaurant space. These culinary experiences are complemented by the attentive and warm service of the hotel staff, who are lauded for their friendliness and dedication.
Samawa Living's rooms provide a luxurious stay with their elegant design, spaciousness, and unique features like outdoor showers. The comfort of the beds is a standout aspect, often noted for ensuring a restful sleep. The pool area and amenities, including readily available fresh towels and well-maintained landscapes, offer a tranquil space for relaxation.
Through its attention to detail, thoughtful amenities, and excellent service quality, Samawa Living creates a memorable experience for guests. Whether indulging in the sophisticated dining options or relaxing in the tranquil environment, visitors find themselves in a luxurious haven that promises both adventure and peaceful retreat.
Zanzibar White Sand Luxury Villas & Spa - Relais & Chateaux is a perfect choice for those seeking a peaceful and secluded location with a beautiful garden and pristine beach. While the breakfast received mixed reviews, the dinner is described as excellent and of Michelin-star quality with a varied and refined menu that changes daily. The rooms are amazing, elegant and beautifully decorated with luxury installations and materials. The hotel is immaculately maintained with guests overwhelmingly positive about the cleanliness of both the villas and the common areas. The staff is amazing, super friendly, professional and attentive, providing exceptional service. The hotel boasts a beautiful landscape and well-maintained swimming pool and the beach is breathtakingly beautiful. Zanzibar White Sand Luxury Villas & Spa - Relais & Chateaux is a high-end and luxury hotel with exceptional facilities and services, providing a superb and five-star experience. Overall, it's a great place for a family vacation and a truly luxurious stay.