JM Hotel Kuta Lombok
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Summary of reviewsJM Hotel Kuta Lombok enjoys acclaim primarily for its prime location in the heart of Kuta, offering guests convenient access to the city's vibrant attractions, restaurants, main streets, and the picturesque beach. The hotel's central yet tranquil setting is a recurring highlight, providing an ideal base for travelers who want both activity and restfulness in their surroundings.
The breakfast offerings generally receive positive feedback, with guests praising the varied and delicious buffet as one of the best they've experienced in Indonesia. Although some wish for more variety beyond the Indonesian-centric menu, most enjoy the quality and attentiveness of the staff, adding to their satisfaction.
Room accommodations present a mixed picture. Guests appreciate the spaciousness and comfort of the rooms, with large, cozy beds ensuring restful nights. However, there are frequent mentions of the rooms being outdated and plagued by cleanliness issues, such as dirt, mold, and unsealed areas allowing insects. These drawbacks suggest the need for refurbishment and stricter cleanliness measures.
Staff members at the hotel consistently impress with their exceptional service. Described as friendly, attentive, and proficient in English, the team, including noted individuals like Emy and Arti, often go above and beyond to ensure a welcoming and seamless experience for guests. Their warm hospitality is frequently highlighted as a standout feature of the hotel.
The pool offers a charming and well-maintained retreat for relaxation, despite its smaller size. Cleanliness of the pool area, coupled with available loungers and a poolside restaurant, enhances guests' enjoyment. While the Wi-Fi service is occasionally strong, many reviews point out issues with connectivity, particularly in rooms, which can detract from the stay.
Overall, JM Hotel Kuta Lombok stands out for its fantastic location and attentive staff. While the breakfast and pool contribute to a pleasant experience, improvements in room maintenance, cleanliness, and Wi-Fi consistency could significantly enhance guest satisfaction.
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The breakfast offerings generally receive positive feedback, with guests praising the varied and delicious buffet as one of the best they've experienced in Indonesia. Although some wish for more variety beyond the Indonesian-centric menu, most enjoy the quality and attentiveness of the staff, adding to their satisfaction.
Room accommodations present a mixed picture. Guests appreciate the spaciousness and comfort of the rooms, with large, cozy beds ensuring restful nights. However, there are frequent mentions of the rooms being outdated and plagued by cleanliness issues, such as dirt, mold, and unsealed areas allowing insects. These drawbacks suggest the need for refurbishment and stricter cleanliness measures.
Staff members at the hotel consistently impress with their exceptional service. Described as friendly, attentive, and proficient in English, the team, including noted individuals like Emy and Arti, often go above and beyond to ensure a welcoming and seamless experience for guests. Their warm hospitality is frequently highlighted as a standout feature of the hotel.
The pool offers a charming and well-maintained retreat for relaxation, despite its smaller size. Cleanliness of the pool area, coupled with available loungers and a poolside restaurant, enhances guests' enjoyment. While the Wi-Fi service is occasionally strong, many reviews point out issues with connectivity, particularly in rooms, which can detract from the stay.
Overall, JM Hotel Kuta Lombok stands out for its fantastic location and attentive staff. While the breakfast and pool contribute to a pleasant experience, improvements in room maintenance, cleanliness, and Wi-Fi consistency could significantly enhance guest satisfaction.
Hotel with Spa
Features spa treatments as one of its main amenities. Provides relaxing treatments aimed at rejuvenation. Offers a serene and peaceful getaway.
3-Star Hotel
JM Hotel is known for its good service and strategic location. It's a solid choice for travelers seeking a comfortable and convenient base in Kuta Lombok.
Hotel with Outdoor Pool
Offers an outdoor pool for guests to relax and unwind. The hotel provides a comfortable stay with its convenient location and modern amenities.
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Answers last updated by JM Hotel Kuta Lombok
Cheap Hotel
Small Hotel
Guest Reviews
JM Hotel Kuta Lombok is frequently praised for its prime location, making it an excellent choice for travelers eager to explore the vibrant area of Kuta. Nestled in the heart of the city, guests enjoy the convenience of being within walking distance to an array of restaurants, main thoroughfares, and the beautiful beach. The reviews highlight the hotel's central yet peaceful setting, offering guests the best of both worlds—proximity to the bustling activities while ensuring a tranquil environment for a restful night's sleep. The hotel's prime positioning, combined with commendable staff and additional features like good Wi-Fi, contributes to a pleasant stay for visitors. While the hotel boasts a perfect location, some mentions also note its slightly outdated appearance, reminding prospective guests to consider this aspect when booking. Overall, the location remains the standout feature, providing a superb home base for travelers looking to immerse themselves in the heart of Kuta.
The breakfast experience at JM Hotel Kuta Lombok generally receives positive feedback from guests. Many agree that the breakfast buffet is great, offering a varied and delicious spread that is considered an asset to their stay. Guests frequently describe the breakfast as really good, the best they've had in Indonesia, and commend the hotel for providing several good options, including both Eastern and a la carte dishes on some days. The breakfast area is also praised for being a pleasant and welcoming space, contributing to guests' enjoyment. However, some reviews note limitations, suggesting that the menu could offer more variety beyond the Indonesian-focused savory options and expressing disappointment when certain items were not replenished after 9. While a few reviews mention average or less impressive breakfasts, the overall sentiment leans towards satisfaction, with many guests appreciating the quality and variety of the breakfast offerings in conjunction with the welcoming staff and advantageous location.
When considering a stay at JM Hotel Kuta Lombok, potential guests should brace themselves for a mixed experience regarding the room accommodations. For those who prioritize space, the hotel’s rooms won’t disappoint, being consistently described as spacious and comfortable, featuring large beds that offer a restful night's sleep. Certain elements, such as the bathroom facilities, receive praise for cleanliness and functionality.
However, some areas need significant improvements. Various reviews highlight the outdated nature of the rooms and mention general maintenance issues, with particular concern about cleanliness. While some rooms are well-maintained despite their age, others suffer from dirt and mold, and problems such as unsealed areas and damaged fixtures are noted as letting insects in.
Despite these inconsistencies, the hotel's potential is evident with its impressive pool and enthusiastic staff, which remain bright spots in guest recollections. Guests keen on comfort and space may still find these aspects redeeming, although a thorough refurbishment and stricter cleanliness standards would greatly enhance the overall appeal of the hotel.
Guests of JM Hotel Kuta Lombok generally find the beds to be very comfortable, often highlighting the cozy and super comfortable mattresses. Rooms are spacious, and many reviewers appreciate the size of the beds, some describing them as huge. However, there are a few mentions of issues with bed creaking, with noticeable noise during movement. While most guests enjoy the comfort, cleanliness concerns are also mentioned regarding blankets being dirty and stained. Despite these occasional drawbacks, the hotel’s beds are mostly praised for their comfort and size.
JM Hotel Kuta Lombok presents a mixed picture in terms of cleanliness according to guest reviews. The hotel does receive positive feedback for aspects such as the cleanliness of the pool and overall clean accommodation. Visitors often remark that the staff is very friendly and attentive, which adds to the hotel's appeal. However, the state of the rooms tells a less favorable story. Numerous guests report that the rooms and bathrooms are not well-maintained, often describing them as very dirty and in dire need of a deep cleaning and renovation. Issues like mold, dirt, and stains on various surfaces are frequently mentioned. Problems with mosquito intrusion are common due to poorly sealed rooms. Other concerns include bathrooms being connected to the rooms, which contributes to an unpleasant smell, and towels and sheets not being in the best condition. While the ambiance outdoors seems inviting, the indoor facilities appear to require significant attention to improve the overall guest experience.
JM Hotel Kuta Lombok is renowned for its exceptional staff who consistently leave a lasting impression on guests. The team is described as lovely, friendly, and super nice, often going above and beyond to ensure visitors feel welcome and accommodated. Front desk personnel are highlighted for their helpfulness and positivity, contributing to the hotel's inviting atmosphere. The staff, including notable mentions of Emy and Arti, are attentive, responsive, and quick to address any requests or needs that arise, making the stay seamless and pleasant. Communication is smooth, with many staff members proficient in English. Their unwavering kindness and attentiveness create an environment where visitors feel valued and at home. Whether it's their remarkable hospitality or their ability to address every concern with warmth and efficiency, the staff at JM Hotel Kuta Lombok consistently exceed expectations, often becoming a defining feature of guests' experiences.
JM Hotel Kuta Lombok provides a mixed experience when it comes to Wi-Fi, with several aspects highlighted in guest reviews. While there are instances of a strong Wi-Fi connection, many guests have reported issues with connectivity, particularly within the rooms. The connection is often described as patchy and weak, with difficulties connecting to the network at times. Some guests experienced frequent disconnections, and the Wi-Fi was affected by power outages, impacting connectivity during certain periods. The internet operates via a corporate portal, which may contribute to the connectivity challenges reported by some guests. Overall, while the hotel offers good Wi-Fi on occasion, there are notable inconsistencies that potential guests should be prepared for.
The pool at JM Hotel Kuta Lombok consistently impresses guests, creating a relaxing and enjoyable atmosphere for visitors. Described as lovely, pleasant, and great, the pool area is well-maintained and offers a nice retreat for swimmers and sunbathers alike. Guests appreciate not only the appealing design but also the cleanliness, with the pool and surrounding areas meticulously cared for. Loungers are available for those looking to relax by the water, and the poolside restaurant adds an extra layer of convenience and comfort. Though on the smaller side, the pool's charm and comfort make it a delightful feature of the hotel experience.
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Location
Breakfast
Rooms
However, some areas need significant improvements. Various reviews highlight the outdated nature of the rooms and mention general maintenance issues, with particular concern about cleanliness. While some rooms are well-maintained despite their age, others suffer from dirt and mold, and problems such as unsealed areas and damaged fixtures are noted as letting insects in.
Despite these inconsistencies, the hotel's potential is evident with its impressive pool and enthusiastic staff, which remain bright spots in guest recollections. Guests keen on comfort and space may still find these aspects redeeming, although a thorough refurbishment and stricter cleanliness standards would greatly enhance the overall appeal of the hotel.
Beds
Cleanliness
Staff
Wi-Fi
Pool
Yes, JM Hotel Kuta Lombok has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at JM Hotel Kuta Lombok.
No, JM Hotel Kuta Lombok doesn't allow dogs.
No, parking facilities aren't available at JM Hotel Kuta Lombok.
No, JM Hotel Kuta Lombok doesn't have a gym.
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