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Summary of reviewsBakung Sari Resort and Spa enjoys a prime location in Kuta, receiving accolades for its proximity to attractions including Kuta Beach, the Kuta art market and various dining and shopping venues. This makes the resort an ideal base for exploring the vibrant heart of Kuta, while successfully maintaining a peaceful ambiance amidst the bustling area. The beautiful pool area and well-maintained gardens further enhance the resort's appeal, offering a tranquil retreat for guests.
The breakfast experience at the resort is noted for its variety and abundance with many guests enjoying the selection of Indonesian and Western options. Despite some variability in quality and availability, the overall effort to provide a wholesome start to the day is appreciated. Dinner at the hotel receives more consistent praise with guests frequently complimenting the extensive, delicious and affordable menu options. The ribeye steak, among other dishes, is particularly popular.
Room quality at Bakung Sari Resort and Spa is somewhat mixed. While guests appreciate the spaciousness and comfort of the rooms, along with the daily housekeeping service, many note that the rooms are dated and in need of renovation. Issues such as broken tiles, old linens, moldy smells and poorly maintained facilities are recurrent themes. However, the serene views from the balconies overlooking the garden or pool are a highlight.
Cleanliness through the resort also presents a dual picture. The clean and comfortable beds, tidy surroundings and well-maintained pool area are positively remarked upon. Yet, concerns remain regarding moldy smells, outdated facilities and insect issues in the rooms. Bathrooms frequently receive criticism for being particularly dirty and poorly maintained.
A strong point for the resort is its staff, who are consistently described as friendly, helpful and professional. The willingness of the cleaning staff to maintain clean surroundings and the overall warm demeanor of the personnel significantly enhance the guest experience.
Wi-Fi at the resort shows room for improvement with many guests experiencing poor coverage, weak signals and slow connections, though it works well in some common areas like the entrance and pool.
Regarding the spa services, guests point out that the facilities are often closed or appear outdated, indicating a need for renovation to match the otherwise positive resort experience.
The pool area stands out as a major highlight, praised for its cleanliness, substantial size and inviting atmosphere. It serves as a serene and picturesque spot for relaxation, despite occasional concerns about limited sunbeds and minor cleanliness issues.
The parking facilities, while appreciated, are noted to be limited and somewhat constricted but nonetheless serve as a convenient aspect for guests with vehicles.
Guests commend the resort's advantageous location near Kuta's vibrant nightlife, making it easy to access various bars, restaurants and beach clubs while still offering a quiet retreat inside. The beds, although comfortable for some, often receive mixed reviews due to complaints about old and uncomfortable mattresses and bedding.
In conclusion, Bakung Sari Resort and Spa offers a blend of positive and areas-for-improvement experiences. Its prime location, friendly staff and beautiful pool area provide a strong foundation for an enjoyable stay with significant potential for enhancement in room quality, cleanliness and spa services. Show more
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Categories
Hotel with Spa
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Hotel with Parking
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Room Types
Superior Double or Twin RoomThis air-conditioned room includes a seating area with satellite TV and a fridge. The private bathroom is equipped with free toiletries and a shower.
The rooms are located on the second floor and the third floor.
Deluxe Double or Twin RoomFeaturing a terrace and pool or garden view, this air-conditioned room includes a seating area with satellite TV and a fridge. The private bathroom is equipped with free toiletries and a shower.
Special Offer - Superior Double or Twin Room
Guest Reviews
7.0
Good
Location
Bakung Sari Resort and Spa boasts an enviable location in Kuta, drawing positive remarks from guests for its convenience and proximity to a myriad of attractions. Nestled close to Kuta Beach, it's a mere 10-minute walk to the shore, offering easy access to sun, sand and surf. Guests appreciate its central placement, being within walking distance to popular spots such as the Kuta art market, local eateries, shopping centers and buzzing nightlife.
The resort's proximity to Legian Street and various massage parlors adds to its allure, ensuring that relaxation and recreation are always at hand. Additionally, the convenience stores Indomaret and Minimart are just a stone's throw away, making it easy for guests to pick up essentials.
For those arriving by air, the resort's location near Ngurah Rai International Airport is a significant plus with a short 10-15 minute drive ensuring a swift transfer. Despite its central setting, the hotel maintains a peaceful ambiance, ensuring a restful stay amidst the hustle and bustle of Kuta.
The beautiful pool area and well-maintained gardens also receive praise, marking it as a tranquil oasis within the city. Whether it’s for a day packed with activities or a quiet day at the hotel, Bakung Sari Resort and Spa strikes a perfect balance, making it an ideal choice for travelers looking to explore the vibrant heart of Kuta while enjoying the comforts and conveniences of a well-located resort.
Breakfast
Bakung Sari Resort and Spa offers a mixed experience when it comes to breakfast. Many guests have praised the breakfast for being delicious, very tasty and even great with some returning visitors highlighting a good selection that includes a variety of Indonesian and Western options such as fruit, waffles, toast, coffee and juices. Some guests appreciated the buffet style, noting it allowed for abundance and repetition of favorites.
However, the range of opinions suggests inconsistency. While some found the buffet breakfast super and nicely diverse, others felt it was basic, meager or even poor. Complaints about limited variety and the need for improvement in both quality and replenishment were common. A few guests noted specific issues such as the absence of certain items, unavailability if arriving late and food not being hot enough.
Despite this, the friendly staff and the relaxing atmosphere around the pool area seemed to add a positive note to the overall breakfast experience at the resort. The balance between positives and negatives in guest reviews highlights room for improvement but also an appreciation for the effort in providing a satisfying start to the day.
Dinner
Guests at Bakung Sari Resort and Spa generally have a positive dining experience, particularly when it comes to dinner. The hotel restaurant receives praise for its extensive and varied menu with several reviewers highlighting the deliciousness and affordability of the food. Popular dishes, such as the ribeye steak, are frequently lauded for their flavor.
The service is consistently described as great and cost-effective, providing guests with an enjoyable dining experience without breaking the bank. Many guests appreciated the convenience of having both lunch and dinner available at the hotel, sometimes opting for room service which they found to be a real bonus.
However, the breakfast experience receives mixed reviews. While some guests find the buffet breakfast nice and varied once available, others feel that the initial lack of buffet options and basic choices leave much to be desired.
The overall sentiment for dinner at the restaurant is quite positive with guests enjoying the good menu options and tasty meals at friendly prices, making it a compelling choice for those staying at the resort.
Rooms
Bakung Sari Resort and Spa offers spacious and comfortable rooms, often featuring balconies with views overlooking the garden or pool, creating a serene and peaceful atmosphere. Guests generally find the beds to be clean and comfortable with daily housekeeping ensuring that rooms are well-maintained. Despite this, the rooms are often described as old, dated and in need of significant renovation. Issues such as broken tiles, old and smelly bed linens, moldy smells and dirty bathrooms are frequently mentioned. The air conditioning, while present, sometimes makes noise and the lighting in the rooms can be dim. Basic amenities are provided, although some facilities are in poor condition. Overall, while the size and comfort of the rooms are appreciated, many aspects of their condition and cleanliness leave much to be desired.
Beds
Guests have shared mixed experiences regarding the beds at Bakung Sari Resort and Spa. Many found the beds to be comfortable with some noting them as comfy and good. However, a significant number of reviews highlight various issues with the bedding. Common complaints include old and uncomfortable mattresses where the springs are quite noticeable, leading to a squeaky and often disturbed sleep. Some guests mentioned that the bedding appeared old, musty or even dirty with several pointing out stained bed sheets and pillows. There were also comments about the beds feeling hard and outdated, including descriptions of thin foam beds and sagging mattresses. Despite these concerns, some guests appreciated the simple but nice rooms and the cleanliness of the accommodations. Overall, while some found the beds suitable for a night's rest, many felt that improvements in bed quality could significantly enhance the comfort of the stay.
Cleanliness
Bakung Sari Resort and Spa offers a mix of experiences when it comes to cleanliness. On the positive side, the beds are described as clean and comfortable and many reviews highlight the clean and spacious rooms. The cleaning staff is often noted as friendly and willing to go the extra mile with rooms being cleaned daily and clean pools frequently mentioned. Guests appreciate the clean and tidy environment, particularly the clean bathrooms and gardens, which enhance the overall atmosphere of the resort.
However, there are notable concerns that need addressing. Many guests have pointed out issues such as moldy and musty smells, outdated and poorly maintained facilities and rooms that do not match their photos. Complaints about ants, cockroaches and other insects in the rooms are common. The bathrooms often receive criticism for being particularly dirty with some reviewers mentioning stained sheets, old towels and blocked or barely working showers.
The general consensus suggests that while the resort has potential with its clean pool areas and friendly staff, there is significant room for improvement in housekeeping and maintenance to meet the expectations of a resort standard.
Staff
At Bakung Sari Resort and Spa, guests frequently highlight the staff's friendliness and helpful nature. Visitors consistently describe the hotel personnel, including the cleaning staff, as very kind, welcoming and courteous. Many guests appreciate the warm and pleasant demeanor of the staff, noting their attentiveness and willingness to assist with anything required to make their stay comfortable.
The professionalism of the hotel staff is another point of praise with several guests mentioning that the team runs the resort competently and with a courteous attitude. Housekeeping is particularly commended for being punctual and maintaining clean surroundings. The overall experience with the staff often contributes significantly to the positive feedback with many mentioning a wonderful time due in large part to the interactions with the staff.
However, there are occasional mentions of less favorable experiences, including instances of unfriendliness and bad attitudes in the restaurant. Despite these few negative remarks, the overwhelming consensus is that Bakung Sari Resort and Spa boasts a capable and friendly staff that significantly enhances the guest experience.
Wi-Fi
Guests of Bakung Sari Resort and Spa have had mixed experiences with the hotel's Wi-Fi. While some found the Wi-Fi reliable and working well in certain areas like the entrance, restaurant and swimming pool, many reported poor coverage and weak signals. Some guests mentioned that the Wi-Fi worked well in their rooms, but others found it practically useless or non-existent. Issues such as slow speeds, frequent outages and intermittent connections were common complaints. Many encountered problems with Wi-Fi not reaching their rooms or having low and unstable signals throughout their stay. In summary, while there are positive aspects, the Wi-Fi at Bakung Sari Resort and Spa generally needs significant improvement to meet guests' expectations.
Spa
The guest reviews of Bakung Sari Resort and Spa highlight some key aspects of the hotel's spa services. Despite the presence of close-to-hotel options for massages, some guests noted that the hotel's designated spa area was closed or not operational during their stay. Others mentioned that the spa seemed outdated and in need of renovation. While the spa section of the hotel was often highlighted as a point of concern, guests positively remarked on the lovely breakfast and efficient room service. Overall, the reviews indicate a need for improvement in the hotel's spa facilities to match the otherwise pleasant experience at the resort.
Pool
Bakung Sari Resort and Spa boasts a delightful pool area that consistently receives high praise from guests. The pool, which is available for use from 8 AM to 9 PM, is often described as clean, well-maintained and refreshing—ideal for a relaxing swim. Many guests highlight the pool's substantial size with some noting it's spacious and perfect for both adults and children. Green surroundings add to its appeal, making the area even more inviting.
The ambiance around the pool is serene, providing a tranquil spot for relaxation. Visitors often find the pool area quite picturesque, often mentioning its beauty and peacefulness. The pool's temperature is another point of appreciation with comments about it being comfortably warm, enhancing the overall swimming experience.
Though some reviews mention a limited number of sunbeds and occasional cleanliness issues, the general consensus is positive. Guests also appreciate the reasonable prices at the hotel's café, contributing to an overall pleasant stay. For those seeking a rejuvenating dip during their stay, the pool at Bakung Sari Resort and Spa stands out as a superb feature, consistently providing a delightful retreat for its visitors.
Parking
Bakung Sari Resort and Spa offers parking facilities that generally accommodate motorcycles and cars, though comments indicate the parking area is somewhat limited and not very spacious. Guests appreciate the hotel's effort to provide parking and while there is acknowledgment of the available parking, it's noted that the space can feel messy and constrained. Overall, the availability of parking, despite its small size, is a positive aspect mentioned by guests.
Nightlife
Bakung Sari Resort and Spa is well-regarded for its advantageous location near some of Kuta's vibrant dining, beach and nightlife spots. Guests appreciate the close proximity to numerous bars, restaurants, cafes and the lively city center, making it easy to walk or ride to various party places. The nightlife in the vicinity is described as fantastic with plenty of bars and beach clubs within walking distance. Despite being centrally located and near the bustling nightlife, the resort manages to offer a quiet place where outside noise is not heard from the rooms, providing a peaceful retreat after experiencing the nearby attractions.
One note of caution is the potential disturbance from fellow tourists at night. The pool being open until 9 PM adds to the overall relaxed yet lively ambiance of the place. Overall, the location of Bakung Sari Resort and Spa is ideal for those wanting to enjoy both the tranquility of the resort and the excitement of Kuta's nightlife.
Outdoor Pool
The outdoor pool at Bakung Sari Resort and Spa consistently delights guests with its pleasant atmosphere and clean, well-maintained water. Many describe the pool as beautiful, lovely and superb. The pool is spacious and huge, providing ample room for relaxation. It's heated, which adds to the comfort and remains open until 9 PM, giving guests plenty of time to enjoy its rejuvenating and refreshing qualities. Nestled in the center of the hotel amidst lush outdoor gardens, the pool area is considered a delightful place to unwind, whether lounging in the sun all day or seeking a quieter, shady spot. The overall experience is described as relaxing and cozy, making it a standout feature of the resort.
Yes, Bakung Sari Resort has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Bakung Sari Resort.
No, Bakung Sari Resort doesn't allow dogs.
Yes, parking facilities are available at Bakung Sari Resort.