Best Western Resort Kuta

Kuta -8.73198300, 115.17148000 , Jl. Kubu Anyar No. 118 (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBest Western Resort Kuta, situated in the heart of Kuta, provides a strategically convenient location for travelers, offering easy access to local attractions such as Kuta Beach, Discovery Mall, and a variety of dining options. Guests appreciate its proximity to the airport, making travel convenient, and commend the resort's value for money.

The resort is well-regarded for offering a satisfying breakfast experience, renowned for its extensive and varied buffet that caters to diverse tastes. Although there are minor areas for improvement regarding cleanliness and variety, the breakfast remains a highlight for many guests.

Accommodation features spacious rooms with comfortable beds, proving to be a restful retreat after exploring the local area. Despite dated furnishings and some cleanliness issues, many guests find the rooms sufficiently clean and well-equipped, with amenities such as independent air conditioning enhancing comfort.

Cleanliness across the property is a mixed area, with the hotel receiving both positive remarks for daily cleaning and criticism for issues such as stained linens and aging infrastructure. The staff, however, are consistently praised for their friendliness, attentiveness, and proficiency in English, contributing significantly to a welcoming atmosphere.

The hotel's Wi-Fi is generally reliable, ensuring connectivity for basic tasks, while its impressive pool facilities stand out as a delightful spot for relaxation, well-maintained and family-friendly.

Overall, while the resort may not fully meet the contemporary standards of a four-star property and could benefit from ongoing renovations, it remains an attractive choice for those seeking a conveniently located and budget-friendly accommodation option in Kuta, enhanced by exemplary service and appealing amenities.
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Categories
Resort Taking Steps Towards Sustainability
Best Western hotels often participate in brand-wide sustainability initiatives. These may include energy conservation, water reduction, and waste management programs. Check for specific green certifications or programs at this resort.

Resort with Children's Pool
Offers a resort experience with comfortable amenities, suitable for families seeking a relaxed stay.

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Children's Pool    Pool Swim Up Bar    Outdoor Pool  


Business Resort

Resort with Parking

Cheap Resort

Accessible Resort

4-Star Resort

Resort with Outdoor Pool

Resort with Swim Up Bar

Room Types
Deluxe Twin Room with Balcony and Pool View - Non-Smoking This twin room offers a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 2 beds.

Deluxe King Room with Pool Access - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Superior King Room with City View - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

Superior Twin Room with City View - Non-Smoking Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Deluxe King Room - Non-Smoking - Pool View This double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.

Junior King Suite - Non-Smoking The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Deluxe King Room with Garden View - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Deluxe Twin Room with Garden View - Non-Smoking Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

Guest Reviews
7.1
Good
Location
Nestled in the heart of Kuta, Best Western Resort Kuta boasts a convenient location, especially appealing to travelers seeking accessibility and comfort. Its strategic placement offers easy access to Kuta beach, bustling areas filled with shops and restaurants, and a myriad of local attractions such as Discovery Mall and nearby water parks, all within walking distance. Guests appreciate the proximity to the airport, a mere 10-minute commute, making arrivals and departures hassle-free.

The hotel is surrounded by a variety of dining options including local warungs and international restaurants, ensuring guests never lack culinary choices. Many reviews highlight the satisfying breakfast selection offered, catering to varied tastes and preferences. Accommodation at the Best Western Resort Kuta is characterized by spacious rooms, providing a comfortable retreat after a day of exploration.

Visitors often commend the friendly and helpful staff who enhance the welcoming atmosphere of the hotel. The resort’s value for money is frequently mentioned, with guests being able to enjoy both the vibrant energy of Kuta's center and quieter, residential surrounds. Despite the occasional room quality issues, the majority of experiences reported indicate a pleasant stay accentuated by the hotel's prime location and accessibility to local necessities, making it an attractive choice for both short and extended visits.

Breakfast
Nestled strategically close to Kuta Beach and the airport, Best Western Resort Kuta is a beacon for travelers seeking a comfortable stay with convenient access to key attractions. The breakfast experience at the hotel paints a varied picture, leaning heavily on a wide array of positive feedback. Guests frequently praise the breakfast buffet for its extensive and varied selection, which allows a satisfying start to the day for many. The breakfast is often described as delicious, abundant, and featuring numerous options, catering to diverse palates. Several reviews highlight the buffet's excellence, labeling it as one of the better hotel breakfasts experienced, with some guests noting its lavish presentation.

However, it is not without its challenges. Some guests mention concerns over the cleanliness of the breakfast area, citing flies around uncovered foods. A few reviewers feel that the variety could be further enhanced, particularly to accommodate a broader range of cultural tastes, including more Western options. Despite some minor aspects to improve upon, the overall sentiment is that Best Western Resort Kuta offers a delightful breakfast experience, complemented by a clean and comfortable setting and a friendly staff.

Rooms
Best Western Resort Kuta features generously sized rooms that consistently receive praise for their spaciousness and comfort. Many guests appreciate the ample space, often complemented by a balcony, offering a delightful retreat after a day exploring the area. In-room amenities such as independent air conditioning and comfortable beds contribute to a restful stay.

However, the hotel's accommodations are undeniably aged, with multiple reviews highlighting dated furnishings and decor. While several rooms are cleaned thoroughly daily, others reveal issues with cleanliness, including dirty bathrooms and bed linens. Some rooms also have persistent odors, hinting at the need for a renovation to refresh the facilities.

Despite these concerns, some guests find the rooms clean upon arrival and enjoy extras like a complimentary fruit box. The hotel's location near local eateries and the airport is noted as convenient. Although the property shows signs of wear and certain rooms require attention to detail, the spaciousness and comfort of the rooms can make for a pleasant experience.

Beds
At Best Western Resort Kuta, the beds receive considerable praise for their comfort and size, creating a welcoming space for guests to rest after a day of exploring. Many reviews highlight the beds as a standout feature, often described as comfortable and spacious, which significantly enhances the experience. While some guests have noted minor issues such as cleanliness of the pillows and bedding freshness, the overall sentiment is that the beds offer good value for money. Despite isolated remarks about bed firmness and bedding condition, the consensus remains that the beds contribute positively to the appeal of staying at this resort.

Cleanliness
Nestled in the bustling area of Kuta, Best Western Resort Kuta presents a mixed experience concerning its cleanliness standards, as reflected in guest reviews. While some guests have remarked positively about the daily cleaning routine, describing rooms as clean, others highlight notable areas for improvement. Frequent issues identified include stained bed sheets, mold in bathrooms, and outdated facilities. Specific concerns focus on both linens and towels, which have been noted to carry stains and odors. Additionally, there are mentions of inconsistent cleaning practices, with some rooms not receiving thorough attention, leading to lingering dust and odors. The property's older infrastructure seems to contribute to these challenges, with reports of blocked shower drains and aging amenities. Despite the resort's efforts, the overall cleanliness could benefit from a comprehensive update and more consistent adherence to high cleanliness standards to align with the expectations that typically accompany a 4-star designation.

Staff
At Best Western Resort Kuta, guests repeatedly praised the exceptional friendliness and attentiveness of the staff, ranging from management and reception to the kitchen and restaurant employees. The employees are described as not only welcoming but also quick to resolve issues and accommodate guests’ needs promptly. The staff's kindness and helpful nature consistently left a positive impression, with several reviews highlighting their patience and enthusiasm.

The atmosphere created by the staff is further enhanced by their fluency in English, ensuring clearer communication and a more comfortable experience for international visitors. Additionally, guests appreciated the staff's approachability and pleasant demeanor, which contributed significantly to their overall satisfaction with their stay.

While most feedback focused on the commendable service delivered, there was mention of a disappointing experience regarding the refund policy, highlighting that the staff delivered information courteously even in challenging situations. Nevertheless, the prevalent sentiment across reviews is that the team at Best Western Resort Kuta plays a crucial role in making it a worthwhile stay, offering great value for money alongside their friendly and supportive service.

Wi-Fi
Best Western Resort Kuta offers a generally reliable Wi-Fi experience for its guests. Most reviews highlight good and well-functioning Wi-Fi throughout the property, ensuring a seamless connection for basic tasks. The internet services are particularly praised for working perfectly alongside the air conditioning, enhancing the comfort of the stay. However, some guests have encountered issues with the Wi-Fi stability, noting that it can be unstable at times or doesn't work in certain areas, such as specific rooms. These instances can disrupt work activities for those needing consistent internet access. Despite these occasional setbacks, the overall impression is positive, with many enjoying satisfactory Wi-Fi connections during their visit.

Pool
Best Western Resort Kuta stands out for its impressive pool facilities, a delightful feature that adds considerable appeal to the hotel experience. Guests frequently praise the pool as amazing, beautiful, and a lovely spot to relax. With its large size and family-friendly atmosphere, the pool offers ample space for guests to unwind in a calm area surrounded by pretty gardens and lush greenery. Visitors appreciate the cleanliness and maintenance of the pool, although some suggest improvements could be made in this area. The pool's spaciousness and slightly warm temperature provide a comforting environment for taking a leisurely swim. Additionally, the pool access is convenient, and it complements the comfortable rooms and facilities at the resort. Overall, the swimming pool is one of the best aspects of Best Western Resort Kuta, making it a great place for relaxation and enjoyment.

4 Star
Best Western Resort Kuta offers a comfortable stay, but some guests feel it falls short of its four-star promise. The property is undergoing renovations, indicating efforts toward improvement, yet some visitors note that the hotel feels outdated and hasn't fully recovered post-Covid. A recurring theme in guest feedback is that the current state of the hotel suggests it would be more accurately rated as a three-star establishment. While the hotel once may have deserved its higher rating, it appears its age has caught up with it, and some contemporary amenities typically expected from a four-star venue, such as Netflix, are not available. Overall, there is a consensus that, while serviceable, the resort doesn't meet the current expectations associated with its four-star status.


Yes, Best Western Resort Kuta has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Best Western Resort Kuta.

No, Best Western Resort Kuta doesn't allow dogs.

Yes, parking facilities are available at Best Western Resort Kuta.

No, Best Western Resort Kuta doesn't have a gym.

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