Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLocated in the heart of Kuta, Bali, EDEN Hotel stands out for its prime, convenient location. Nestled amid vibrant streets, the hotel is just a short walk from popular attractions like Kuta Beach, Jerman Beach, Discovery Shopping Mall and Waterbom Park. Guests appreciate its proximity to a variety of restaurants, bars, nightlife venues and essential services like convenience stores, ATMs and massage parlors. Despite being on a bustling main street, the hotel maintains a quiet ambiance at night, making it an excellent choice for both leisure and business travelers.
The breakfast experience at EDEN Hotel Kuta Bali receives mixed reviews. Many guests praise the variety and quality of the offerings, which include a good selection of fruits, cereals, hot dishes and both Western and local cuisines. The breakfast is described as delicious and fantastic by many with staff providing friendly and attentive service. However, some guests note that the breakfast can be monotonous with limited options, especially for those accustomed to European-style breakfasts, suggesting a need for more variety and quality improvements.
Dinner at the hotel's restaurant also receives mixed feedback. Guests commend the delicious food and quick room service, enjoying the large outdoor area that offers a pleasant dining experience. However, criticisms include a limited menu and occasional inconsistencies in meal preparation. Despite these drawbacks, the attentive and efficient staff contribute positively to the overall dining experience with alternative dining options available nearby.
When it comes to the rooms, guests appreciate their spaciousness, comfort and modern furnishings with many noting the value for money. Comfortable beds, useful amenities like a mini-fridge and balcony views, especially those overlooking the pool, are praised. However, there are notable issues with maintenance and cleanliness, such as dated fittings, damp smells, bugs, inadequate air conditioning and noise disturbances, indicating areas needing improvement.
Cleanliness at the hotel yields varied feedback. While many guests find the rooms clean and comfortable, others report issues like dirty sheets, unclean bathrooms and poorly maintained amenities. Enhanced cleaning routines and better maintenance are recommended to meet guest expectations consistently.
The staff at EDEN Hotel Kuta Bali receive consistent praise for their friendliness and professionalism. Guests highlight the welcoming and efficient service provided by the receptionists and other employees, who often go above and beyond to ensure enjoyable stays. This creates a warm and inviting atmosphere despite occasional mentions of less attentive service.
Wi-Fi services at the hotel present a mixed bag with some guests enjoying fast and reliable connectivity, while others face slow speeds and poor connectivity, especially from dinner time to late at night. Room and time of use appear to significantly influence the Wi-Fi experience.
The hotel's spa services are favorably reviewed with guests enjoying traditional Balinese massages, foot massages and facials. The spa's quality, particularly Spa Elysium, enhances the hotel’s appeal.
The pool is another highlight, appreciated for its cleanliness, good size and family-friendly environment. However, some maintenance issues like loose floorboards and noisy surroundings in the evening have been noted.
For beach lovers, the hotel's proximity to Kuta Beach and other coastal attractions offers easy access to beachfront activities, adding to its convenience.
Family-oriented travelers find the hotel accommodating with staff catering to family needs and ensuring clean rooms. Despite some minor drawbacks like a closed kids’ club and less appealing kids’ pool, families generally have a positive experience.
The nightlife surrounding the hotel is vibrant with numerous clubs and entertainment options offering a lively atmosphere. While some guests find the music disturbing late into the night, the vicinity's safety and excitement are major draws for those wanting to experience Kuta's lively scene.
Lastly, the beds at EDEN Hotel Kuta Bali receive mixed feedback. While many guests find them comfortable and conducive to a good night's sleep, others describe them as hard and lumpy with cleanliness issues, indicating room for improvement in this area. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
The area surrounding EDEN Hotel offers a vibrant nightlife with numerous clubs and entertainment options, creating a lively atmosphere. Bars and beachfront venues are within close proximity, providing ample opportunities for evening enjoyment. Guests feel secure walking around at night in this bustling location.
Business Hotel
This hotel offers venues for business meetings, conferences, and events. They can cater to specific business needs.
Cheap Hotel
The EDEN Hotel Kuta Bali is situated on Kartika Plaza, offering convenient access to the airport and Kuta's attractions. It offers a combination of value and a favorable location.
4-Star Hotel
Located in Kuta, this hotel offers modern accommodations and a rooftop pool. Its central location provides easy access to the beach and shopping areas.
Hotel with Outdoor Pool
This hotel features an outdoor pool and a spa. It has a nature-themed design.
Hotel with Swim Up Bar
Offers a pool bar where guests can enjoy drinks without leaving the water. The hotel provides a comfortable and convenient base for exploring Kuta, with easy access to local attractions.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Pool Swim Up Bar Outdoor Pool
Hotel with Children's Pool
Room Types
EDEN Double or Twin RoomBoasting fresh interior, this room offers a minibar, an electric kettle and a flat-screen satellite TV. En suite bathroom is equipped with a walk-in shower and a hairdryer.
EDEN Suite Double Room with BalconyBoasting fresh and spacious interior, this room features a separate living area with sofas. It also has a dining area and a private bathroom with a bathtub.
EDEN Double or Twin Room with Pool AccessBoasting fresh interior, this air-conditioned double/twin room has a minibar, a seating area with sofa, a flat screen satellite TV, and an electric kettle. The en suite bathroom features a shower with free toiletries. Guests enjoy a direct access to the pool.
EDEN Room with Kids Pool AccessThe spacious twin/double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a walk-in shower.
Guest Reviews
7.7
Good
Location
EDEN Hotel Kuta Bali boasts a prime location that receives high praise from its guests. Strategically situated in the heart of Kuta, the hotel's central position makes it an ideal base for exploring the vibrant local area. It's within walking distance to Kuta Beach, Jerman Beach and numerous popular attractions such as Discovery Shopping Mall and Waterbom Park. The hotel’s proximity to a wide array of restaurants, bars and nightlife venues adds to its appeal.
Convenience is another highlight, being close to multiple 24/7 convenience stores, shopping centers and local markets. The hotel's accessibility is frequently noted with an easy and quick walk to the airport, making it perfect for late-night arrivals or early departures. Despite being located on a bustling main street, guests appreciate the quietude at night.
Its location on Kartika Street places it amid many entertainment options, shopping malls and eateries. The convenience extends to services, as the hotel is near massage parlors, warungs and ATMs. Balance is struck between being close to the center's hustle and maintaining a calm ambiance for a restful stay.
In summary, EDEN Hotel Kuta Bali offers a fantastic location that is central, convenient and accessible, making it an excellent choice for both leisure and business travelers.
Breakfast
Breakfast at EDEN Hotel Kuta Bali has garnered mixed reviews from guests, though many found positive aspects to highlight. A significant number of visitors appreciated the variety and quality of the breakfast offerings, noting a good selection of fruits, cereals, hot dishes and both Western and local cuisine. Many described the breakfast as delicious, fantastic and excellent with a buffet that is frequently replenished and sufficient to start the day.
Several guests pointed out that the breakfast buffet includes good Western options and caters to both Western and Asian tastes, featuring a range of regional and international dishes. The inclusion of items like chicken porridge was particularly commended for its taste. The breakfast service received praise for being friendly and attentive and some guests noted that they were even provided with prepared breakfasts for takeaway, adding a convenient touch to their stay.
However, some guests felt that the breakfast fell short in certain areas. There were comments about the breakfast being monotonous with limited options and a lack of rich, sweet choices. Instances of the breakfast being described as ordinary or not up to expectations were also noted and a few guests mentioned specific desires for more variety or improvements in quality. Those accustomed to European-style breakfasts might find the offerings not entirely suitable.
Overall, while the breakfast at EDEN Hotel Kuta Bali has room for improvement according to some guests, many guests found it to be a good, satisfying start to their day, highlighting both variety and value for money.
Dinner
EDEN Hotel Kuta Bali offers a mixed dining experience for its guests. The restaurant has been praised for its delicious food with highlights including wonderful and amazing dishes, alongside good and quick room service. The large outside area of the restaurant provides an elevated spot for diners to enjoy their meals while watching the activity on the street, adding to the appeal of the ambiance.
However, the menu seems to be somewhat limited, both in the restaurant and for room service and it could benefit from additional options like bacon or sausages. Vegetarian guests might also find the breakfast choices lacking. Some negative experiences were reported, such as completely burnt hamburgers, stale crackers and old chicken, indicating inconsistency in meal preparation.
The restaurant staff has been noted as attentive and efficient, contributing positively to the dining experience. It’s worth mentioning that there is an additional percentage charged for drinks, meals and other services and water isn't complimentary. Despite these drawbacks, the proximity to nearby cafes and restaurants provides alternative dining options for guests.
Rooms
Eden Hotel Kuta Bali offers a mixed bag of experiences when it comes to its rooms. On the positive side, guests frequently note that the rooms are comfortable, spacious and clean with modern furnishings. Additionally, the beds are described as comfy and rooms are equipped with useful amenities like a mini-fridge (although occasionally it isn’t plugged in upon arrival) and bottled water. Many visitors appreciated the balcony views, especially those overlooking the pool. Guests also indicate good value for money with reasonable room prices.
However, there are several notable drawbacks. A recurring theme in the reviews is that the rooms and fittings appear dated and in need of maintenance with some complaining about a damp smell or a generally rundown condition. Issues with housekeeping, such as rooms not meeting cleanliness expectations and the presence of bugs, have been mentioned. Some rooms suffer from inadequate air conditioning and noise disturbances from the hallways. Additionally, incidents like broken shower heads, gaps in doors and malfunctioning air conditioners detract from the experience.
Overall, while the hotel provides spacious and fairly comfortable rooms at a good price, it falls short in areas of maintenance and cleanliness, suggesting that improvements are necessary to enhance the guest experience.
Beds
At EDEN Hotel Kuta Bali, the reviews about the beds are varied with many guests noting their comfort and size. Guests generally found the beds comfortable, often mentioning big, clean rooms that add to the overall experience. The mattresses were frequently described as comfy, supportive and conducive to a good night's sleep.
However, not all feedback was positive. Some guests found certain beds to be hard and lumpy with a few describing the mattresses as rock-solid and uncomfortable. Issues related to cleanliness, such as dirty bed sheets and beds that were not clean, were also mentioned.
Overall, while many visitors had a pleasant sleep experience, the quality and comfort of the beds at EDEN Hotel Kuta Bali might vary, indicating the need for potential improvements in consistency and cleanliness.
Cleanliness
EDEN Hotel Kuta Bali has garnered mixed feedback regarding its cleanliness from guests. Many reviews appreciated the clean and comfortable rooms, noting the hotel's clean facilities and welcoming environment. The daily cleaning efforts were also highlighted and some guests found the property to be very clean and fairly clean overall.
However, a significant number of reviews pointed out concerning issues. Numerous guests reported dirty sheets, unclean bathrooms and stained towels. Some mentioned mold in the bathrooms and unpleasant odors. There were also remarks about poorly maintained amenities, such as loose bathroom tiles, noisy rooms and insufficient toiletries. Visible rust, cockroaches and hygiene issues were also noted.
While there were positive takes on spacious, comfortable rooms and a decent level of general cleanliness, it's clear that the hotel could benefit from more rigorous cleaning routines and better maintenance to meet guest expectations consistently. The great location and nice pool add to the property's appeal, but enhancing room hygiene and addressing maintenance issues would greatly improve guest satisfaction.
Staff
Located in the bustling Kuta area of Bali, the EDEN Hotel stands out not only for its prime location but for the consistent praise its staff receives from guests. The majority of reviews spotlight the friendliness and professionalism of the team with descriptions ranging from very helpful to exceptionally accommodating. Receptionists in particular are noted for their welcoming and efficient service, ensuring smooth check-ins and addressing guests’ needs promptly.
Guests consistently highlight the pleasant and cheerful nature of the hotel employees, mentioning that the staff are always friendly and often go above and beyond to make stays enjoyable. Terms like super friendly, very friendly and exceptional are frequently used to describe the staff's demeanor, painting a picture of a warm and inviting atmosphere.
While there are occasional mentions of staff being less attentive or experiencing issues during their stay, these instances seem to be in the minority. Overall, the staff at EDEN Hotel Kuta Bali are commended for their supportive and accommodating approach, ensuring that guests feel welcomed and valued throughout their stay.
Wi-Fi
Located in the bustling area of Kuta Bali, EDEN Hotel presents a mixed experience when it comes to its Wi-Fi services. Some guests have enjoyed fast and reliable Wi-Fi, particularly appreciating its performance at certain times. However, many have found the Wi-Fi quality to be subpar with recurring issues of slow speeds, disconnections and generally poor connectivity. The internet service tends to be particularly slow from dinner time to late at night and in some cases, guests have reported that the internet does not work at all with no satisfactory solutions provided. Despite these issues, there are mentions of the Wi-Fi never being bad overall, suggesting that experiences may vary significantly by room or time of use.
Spa
The spa at EDEN Hotel Kuta Bali garners positive feedback from guests. Many have praised it, describing the spa services as great and commending the traditional Balinese massage as the best. Guests also mention enjoying services like a foot massage, which they found divine, as well as facials that were amazing. Spa Elysium, specifically mentioned by name, was highlighted for an enjoyable experience. There's also a mini spa available on site, adding convenience for visitors. Overall, the in-house spa service stands out as a significant highlight of the hotel.
Pool
The pool at EDEN Hotel Kuta Bali receives generally positive feedback from guests with many appreciating its cleanliness and overall appeal. Several reviews highlight the pool as a very good, comfortable-sized feature, ideal for relaxation and suitable for families with children. Guests also enjoyed the pool bar, though it appears to be closed on occasion. The pool’s central location and always-shaded area add to its attractive setting. Despite praise for the clean water and nice atmosphere, some reviews mention maintenance issues, such as loose or rotten floorboards and unstable tiles around the pool area. Additionally, noise from the pool in the evening was noted as a disturbance by a few guests. Overall, the pool remains a notable feature of the hotel, providing a pleasant experience despite some areas needing attention.
Beach
EDEN Hotel Kuta Bali offers a prime location for beach enthusiasts, being conveniently situated within walking distance to Kuta Beach. This proximity allows easy access for guests who enjoy beachfront activities and the vibrant ambiance of the area. Additionally, its strategic location near Discovery Mall and Jerman Beach further enhances its appeal. Despite the beach not being the ideal spot for swimming, the accessibility and favorable position close to both the airport and local shops make it a convenient choice for travelers looking to explore the coastal beauty of Bali.
Family
EDEN Hotel Kuta Bali is well-regarded for its family-friendly environment, making it an excellent choice for those traveling with children. Guests often mention the comfortable beds and the staff's willingness to accommodate room changes to better suit family needs. The hotel's location is also praised for its proximity to various Indian restaurants, catering well to Indian families.
While the kids' club was noted to be closed and the kids' pool did not quite meet expectations in terms of appearance, the overall experience for children is positive with guests highlighting that their kids enjoyed their stay. Staff demonstrate a commitment to cleanliness with routine checks to ensure rooms remain clean. Despite some minor drawbacks, the hotel's family-oriented approach and convenient location contribute to a pleasant stay for families.
Nightlife
The area surrounding EDEN Hotel Kuta Bali offers a vibrant nightlife with numerous clubs and entertainment options creating a lively atmosphere. Guests frequently highlight the great and even spectacular, nightlife available nearby. The bustling location ensures that bars and beachfront venues are within close proximity, providing ample opportunities for evening enjoyment. Safety is noted as a positive aspect with visitors feeling secure while walking around at night. Though the nightlife is praised, some mention that the music can be disturbing late into the night. Additionally, there is a restaurant on-site for convenient dining options. Overall, the nightlife around the hotel is a major draw for those looking to experience the lively scene in Kuta.
Accessible
The EDEN Hotel Kuta Bali receives mixed feedback regarding its accessibility for guests with disabilities. Positively, several reviewers highlight the hotel's overall good accessibility, mentioning that wheelchair accessibility is provided with easily navigable ramps. Additionally, the availability of a free shuttle to nearby shopping spaces adds convenience for guests with mobility challenges.
However, there are a few areas that could use improvement. One guest mentioned difficulties accessing the restaurant in a wheelchair and another pointed out that the path to some rooms is far and dark, which could be problematic. Despite these issues, the hotel also offers features such as elevator access buttons to facilitate easier movement within the premises.
Overall, the EDEN Hotel Kuta Bali seems to be reasonably equipped to accommodate guests with disabilities, albeit with a few areas that could benefit from enhancements.
Children's Pool
Guests have praised the children's pool at EDEN Hotel Kuta Bali for its impressive size and attractive design. The kid's pool area is often highlighted as a separate, dedicated space that adds to its appeal, making it an ideal spot for families. The pool's location is conveniently positioned, contributing to a positive overall experience for guests with young children. The consistent remarks about the pool being ‘nice’ and ‘beautiful’ suggest a well-maintained and thoughtfully designed recreational facility tailored for young visitors.
Outdoor Pool
The outdoor pool at EDEN Hotel Kuta Bali receives high praise from guests with many noting its appealing features. The pool area is frequently mentioned as nice and cozy, providing a pleasant space to relax and enjoy a swim. Guests appreciate the large size of the pool and the convenience of having direct access from their rooms. The pool's adult-friendly atmosphere is also highlighted, adding to its overall charm. Despite occasional activity at all hours, the pool remains a favored feature of the hotel, enhancing the guest experience with its inviting ambiance.
Yes, EDEN Hotel Kuta Bali has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at EDEN Hotel Kuta Bali.
No, EDEN Hotel Kuta Bali doesn't allow dogs.
No, parking facilities aren't available at EDEN Hotel Kuta Bali.