Grand Istana Rama Hotel

The Grand Istana Rama Hotel has an amazing location right on Kuta Beach, perfect for surfers and sunbathers alike. Guests rave about the convenience of being close to everything, from the large mall across the street to the many restaurants, cafes and shops in the central Kuta area. The hotel's central location also makes it a great home base for exploring all that Kuta has to offer and guests appreciate the plenty of parking area available. Quiet and peaceful, the hotel's location is perfect for those looking to escape the hustle and bustle of the busy streets, while still being within easy reach of all the action. The convenience stores nearby provide easy access to necessities and the hotel staff is always ready to help with recommendations for nearby attractions. Overall, guests love the Grand Istana Rama Hotel's location and highly recommend it for anyone looking to stay in the heart of Kuta.

Guests had mixed experiences with breakfast at the Grand Istana Rama Hotel. Some praised the location and quality of the breakfast, while others found it lacking in variety and poor in quality. Vegetarians complained about very limited options with the same dishes served repeatedly. However, many found the breakfast plentiful with a wide variety and something for everyone. There were also comments about the breakfast being confusing and running out of options early in the morning. Overall, while some guests found the breakfast fantastic, others were less impressed and felt it was not worth paying for.

The Grand Istana Rama Hotel offers a comfortable stay with clean and spacious rooms, despite some being outdated and in need of renovation. While some guests noted tired or even stained bedding and furniture, others mentioned amenities like a kettle and free tea/coffee. The hotel's garden is a beautiful touch, but some fixtures and fittings could be cleaner. Several guests had issues with bathroom maintenance, from moldy smells to low-pressure showers and dirty curtains. Room sizes were generally good with balconies available in some. However, some guests had problems with the single beds being too hard. While not everyone enjoyed their room location or amenities like the TV, enough guests found the rooms clean and comfortable enough to recommend the hotel.

The Grand Istana Rama Hotel provides guests with clean and tidy rooms, facilities and grounds. The hotel offers an excellent cleaning service, ensuring that everything is clean from the pool to the rooms. The pool is lovely and clean and pool towels are also provided. While the cleanliness could be improved in some areas that need updating, the majority of guests felt that everything was clean and the hotel staff were friendly. The breakfast is top-quality with a buffet available for guests. However, some guests felt that the bathroom needed renovation and the shower curtain was dirty. Nevertheless, guests felt comfortable and at ease in the hotel with daily cleaning of the rooms ensuring that guests could return to a cozy and clean environment day in and day out.

Grand Istana Rama Hotel's staff are exceptional in their friendliness and helpfulness with many guests raving about their positive and polite attitudes. The cleaning, pool, restaurant and bar staff were all praised for their excellent service with some guests noting that they went above and beyond to meet any requests. Reception staff were also described as great, although a few negative reviews mentioned unhelpful or unprofessional experiences. Despite this, the majority of guests had nothing but positive things to say about the staff with many noting that they were genuinely nice and went out of their way to engage guests. The location and facilities were also praised with the cleanliness and friendliness of the staff being standout features.

Guests have mixed reviews when it comes to the wifi at Grand Istana Rama Hotel. While some found the connection to be average or weak, others have experienced consistent and very good wifi connection. There were also guests who had trouble with the wifi dropping out frequently, making it difficult to work remotely. Despite this, situations where the wifi was good were mentioned.

The Grand Istana Rama Hotel boasts a fantastic outdoor pool area that guests truly enjoy during their stay. The pool is large, clean and has a beautiful landscape. Sun loungers are in abundance and guests appreciate the provided pool towels. The swim-up bar is a valuable addition and the staff provides great service. Parents traveling with children can appreciate the shallow end reserved for them, while some adults found that the pool gets closed for private functions. Some guests mentioned that the pool area is beautiful, but the pool surround can be slippery, so caution is necessary. Nonetheless, the beautiful pool, excellent location on the beach and attentive staff make it the perfect place for some much-needed relaxation.

The Grand Istana Rama Hotel boasts a superb location, directly across the road from Kuta Beach. Guests have easy access to this stunning beach, perfect for surfing and enjoying the sunset. The hotel is also conveniently located next to Beachwalk Mall and plenty of restaurants for guests to enjoy. While some guests noted the beach being dirty with trash, the majority praised the hotel's beachfront location and proximity to the sea. Overall, the Grand Istana Rama Hotel is a great choice for those seeking a central location right on the beach.

The Grand Istana Rama Hotel is surrounded by a bustling nightlife scene. Guests will find plenty of restaurants in the area with live music performances every night in the hotel's restaurant. While the music can sometimes be a little too loud for conversation, the vibrant energy of the nearby beachside restaurants creates an exciting atmosphere. However, some guests noted that the music quality and volume from neighboring establishments could be a problem with a noisy band starting from 8pm some nights. Overall, the hotel is a great choice for those looking for a lively nightlife experience.