Kuta, Jl. Wana Segara -8.737208,115.165713(Show on Map)
6.5
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Solaris Hotel Kuta earns commendation for its strategic location, conveniently positioned close to the airport and within walking distance of Jerman Beach, offering both ease of travel and access to scenic coastal views and activities. Guests appreciate the abundance of nearby amenities, including cafes, restaurants, minimarkets, and shopping options, making it a practical choice for both leisure travelers and those in need of a convenient stopover. The affordability of the hotel enhances its appeal, allowing visitors to experience Kuta without overspending.
The hotel staff consistently receive high praise for their exceptional service and warm hospitality. They are noted for their friendly demeanor and willingness to assist, contributing significantly to the welcoming and supportive environment at Solaris Hotel Kuta. Specific instances of the staff going above and beyond, such as personally aiding guests with travel expenses, highlight their dedication to guest satisfaction.
Reviews of the cleanliness at Solaris Hotel Kuta are mixed, although certain positive aspects are noted. While some guests describe the rooms as clean, areas for improvement exist, such as addressing unpleasant odors, outdated amenities, and infrequent linen changes. The hotel building shows signs of wear, and issues with insects are reported, indicating the need for enhanced hygiene and maintenance.
The rooms are generally perceived as spacious, featuring large beds that are celebrated for their comfort and size, contributing to a restful stay. However, challenges such as compact and congested spaces, ineffective air conditioning, and noise disruptions from the road affect the overall tranquility. Maintenance issues, like faulty fixtures and lingering odors, also detract from the experience.
Breakfast at Solaris Hotel Kuta draws mixed reviews, with some guests appreciating the inclusion and quality of the meal, while others criticize the limited variety and repetitive offerings. The breakfast primarily caters to Indonesian tastes, with some guests desiring more Western options. Despite the abundant quantity, the buffet's presentation and variety could benefit from improvement.
Overall, Solaris Hotel Kuta is favored for its location, excellent staff service, and comfortable beds, though it contends with challenges related to cleanliness, room conditions, and breakfast variety.
Categories
Beach
Family
Pool
Outdoor Pool
Business
Parking
Cheap
3 Star
Outdoor Pool
Room Types
Family Room with Free BenefitThis interconnected and air-conditioned rooms come with a flat-screen satellite TV, coffee/tea maker and a work space. En suite bathrooms come with a shower and a hairdryer. A complete set of free toiletries are also provided.
Guests enjoy:
- 30% discount on laundry
- 15% discount on all food and beverages
Superior King RoomThis double room features a electric kettle, tile/marble floor and air conditioning.
Please note that guests can use this room for a maximum of 8 hours. Usage of more that the given hours will be charged a separate rate.
Super Deluxe Double Room with Free BenefitThis double room has a sofa, air conditioning and tile/marble floor. Free minibar is provided.
Guests enjoy:
- 30% discount on laundry
- 15% discount on all food and beverages
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.
Super Deluxe Twin Room with Free BenefitFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
6.5
Rated
Review Summaries
Location
Solaris Hotel Kuta boasts a prime location that has consistently impressed its guests. Positioned conveniently close to the airport, it offers the ease of travel with just a short 10 to 15-minute walk, making it an excellent choice for transit tourists. The hotel's strategic location extends beyond its proximity to the airport, with Jerman Beach just a brief stroll away, providing easy access to beautiful coastal views and activities.
Guests appreciate the abundance of amenities around the hotel, including a variety of cafes, restaurants, and minimarkets, all within easy reach. For those interested in shopping, there are plenty of options available nearby. This combination of proximity to both leisure and practical locations makes Solaris Hotel Kuta an appealing destination for travelers wanting to explore the area or those in need of a convenient stopover. The general consensus highlights not only the great location near essential amenities but also the affordability, proving it to be a practical choice for visitors looking to enjoy Kuta without spending excessively.
Breakfast
At Solaris Hotel Kuta, guests have had mixed experiences when it comes to their breakfast offerings. While some appreciate the inclusion of breakfast for the price and commend it as very good, others have expressed dissatisfaction due to its limited variety and repetitive nature. The buffet mainly caters to Indonesian tastes with rice and local dishes, which may not suit everyone's palate, especially for those seeking Western options. The breakfast is described as basic, with an abundant quantity but lacking diversity. There are reports of items running out quickly, long lines, and occasionally cold food that was intended to be served hot. Although the buffet is adequate for some, others find it unappetizing and are disappointed that it does not match promotional images. Overall, while it meets basic expectations for certain guests, others feel the breakfast could benefit from improvement in terms of variety and presentation.
Rooms
Solaris Hotel Kuta offers rooms that are generally perceived as spacious with large beds and regular cleaning services. Despite noticeable wear, guests have found some rooms to be nice and clean, providing a comfort bed for a restful stay. However, there are challenges with room conditions that affect guest experience. Some rooms are described as compact and congested, with air conditioning systems that struggle to cool effectively. Maintenance issues are evident, with reports of broken or peeling fixtures. Additionally, the presence of lingering smells and stained bedding detracts from an otherwise serviceable stay. Noise from the road can be disruptive, impacting the overall tranquility of the space. While the cleaning staff maintain daily upkeep, some areas like oversized noise disruptions and persistent odors require improvement to enhance the guest experience.
Beds
Solaris Hotel Kuta receives positive feedback regarding the comfort and size of its beds. Guests often praise the beds for being comfortable, with many emphasizing the overall comfort during their stay. The beds are described as soft, adding to the restful sleep experience. Moreover, the hotel offers large beds, a detail that guests find appealing, particularly in rooms with good working wifi, enhancing the overall convenience. However, it's worth noting that some guests have commented on cleanliness concerns related to the bed sheets and pillows. Despite these occasional issues, the comfort provided by the beds remains a highlight for many visitors at Solaris Hotel Kuta.
Cleanliness
Solaris Hotel Kuta presents a mixed picture when it comes to cleanliness, offering a few positive aspects amidst its challenges. Some guests have noted that the overall cleanliness of the hotel is satisfactory, with the rooms in particular being described as clean by a segment of visitors. However, there are numerous areas highlighted for improvement, such as the presence of unpleasant odors, stained and worn towels, and issues with mold in the bathrooms. Some guests reported that the hotel's amenities, including sheets and towels, did not quite meet satisfactorily clean standards, with critiques of the linens not being changed regularly. The hotel itself is described as old, showing signs of wear and tear, and in need of maintenance. Insects were another concern, with reports of black flies and worms in certain areas. While there are pockets of praise for the cleanliness efforts, it is clear that for some guests, the hotel's hygiene and upkeep require significant enhancement.
Staff
At Solaris Hotel Kuta, guests consistently praise the hotel's staff for their exceptional service and warm hospitality. Described as friendly and consistently ready to assist, the staff are known to go above and beyond to ensure guests' comfort. Their kindness and accommodating nature have made a lasting impression, with many noting their willingness to offer assistance whenever needed. The cleaning staff are highlighted for being particularly lovely, and the front desk team is commended for their kindness and readiness to help. A notable mention includes a thoughtful gesture by a receptionist who personally contributed to a guest's travel expenses, underscoring their dedication to guest satisfaction. Overall, Solaris Hotel Kuta's staff are celebrated for creating a welcoming and supportive environment for every visitor.
FAQ
Yes, Solaris Hotel Kuta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Solaris Hotel Kuta.
No, Solaris Hotel Kuta doesn't allow dogs.
Yes, parking facilities are available at Solaris Hotel Kuta.
