Saray Prime Suites

Kuwait 29.38681800, 47.98994000 , Al Misbah Street,street 131 Sharq, Beside Amri Hospital, Kuwait City (Show on Map)
8.1
Very Good


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Summary of reviewsSaray Prime Suites is favorably reviewed for its prime location in the heart of the city, providing guests with convenient access to key attractions and amenities such as Al-Mubarakiya market, Kuwait Towers and various shopping malls. Visitors appreciate the proximity to restaurants, convenience stores, essential services and serene spots like parks and the sea, making it an excellent base for both leisure and business travelers.

The rooms at Saray Prime Suites generally receive positive feedback for their cleanliness, spaciousness and well-organized setup with many highlighting the fully-equipped kitchens and panoramic city views. The staff, particularly the evening shift, is praised for their exceptional service and attentiveness. While some guests mention occasional inconsistency in room sizes and compact bathrooms, the overall experience is enhanced by efficient room service and the quality of amenities provided.

Cleanliness is another area where the hotel excels with many reviews citing the spotless and beautifully decorated rooms and common areas. Guests commend the housekeepers and reception staff for maintaining high standards, though there are a few instances of reported lapses in cleanliness. Overall, however, the cleanliness and fresh ambiance contribute positively to guest satisfaction.

The hotel staff is continually lauded for their friendly, professional and helpful demeanor. Key team members, including Mr. Manish, Mr. Kenan, Mr. Sami and Mr. Amdad, receive special recognition for their service, which significantly enhances the guest experience. The cooperative and supportive nature of the entire team leaves a lasting impression.

Wi-Fi at Saray Prime Suites is noted for its strong and stable signal, ensuring a reliable internet connection for most guests. While there are occasional mentions of weak or slow connections, the general consensus is that the Wi-Fi quality is good.

Parking, however, presents challenges for guests with limited and often crowded parking spaces being a significant inconvenience. Traffic congestion and the lack of a covered parking area further complicate the situation, making parking a frequent point of critique.

The hotel is deemed family-friendly with accommodations that cater well to both small and large families. Guests praise the comfortable and adequately sized family rooms and the property's proximity to tourist attractions, making it ideal for family bonding and exploration. The cooperative staff and clean organized apartments are additional factors that make it a recommended choice for family stays.

Lastly, the beds at Saray Prime Suites receive mixed feedback. While some guests find them comfortable, others note that the beds are small, narrow and have hard mattresses, leading to discomfort during sleep. This inconsistency suggests room for improvement in the bedding quality to meet varying guest preferences.

In summary, Saray Prime Suites is highly recommended for its excellent location, cleanliness, friendly staff and suitability for families with minor areas for improvement in parking and bedding.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Parking

Hotel with Gym

Room Types
Executive Suite This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and bathrobes. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, a sofa, a flat-screen TV with satellite channels, as well as city views. The unit offers 4 beds.

Deluxe Family Suite The unit offers 4 beds.

Deluxe King Suite The unit has 3 beds.

Guest Reviews
8.1
Very Good
Location
Saray Prime Suites boasts an enviable location that garners high praise from its guests. Situated in the heart of the city, the hotel offers unparalleled proximity to key attractions and amenities. Guests repeatedly highlight its closeness to Al-Mubarakiya market, Kuwait Towers, Gulf Street, the corniche and various shopping malls like Souq Sharq and East Mall. Convenience stores, restaurants and essential services such as ATMs, taxis and hospitals are all within a short distance, making it incredibly accessible for travelers.

The central location is ideal for exploring downtown and the vibrant market areas with most tourist spots a mere few minutes away. Reviews underscore the ease of getting to entertainment venues, vital places and historical landmarks, which contributes to the hotel's appeal for both leisure and business visitors. Additionally, the hotel's surrounding environment is appreciated for being close to serene spots like parks and the sea.

Overall, the reviews paint a picture of a perfectly situated hotel that serves as an excellent base for experiencing the city's highlights efficiently, enhancing the overall travel experience.

Rooms
Saray Prime Suites offers a mixed experience when it comes to room sizes and amenities. On the positive side, many guests have highlighted that the rooms and apartments are clean, spacious and well-organized, making them particularly suitable for families or larger groups. The suites often come fully equipped with necessary amenities, including a kitchen with utensils, a washing machine and even an ironing set. Guests especially appreciated the spacious living areas that provide panoramic views of the city and partial views of the sea, adding a touch of luxury to the stay.

Additionally, frequent upgrades from two-room suites to three-bedroom suites without any extra charge have been a delightful surprise for many visitors. The staff, specifically the evening shift Nepali worker, have been praised for their excellent service and attentiveness. Room service is noted to be efficient, offering daily changes of beddings and towels and the rooms are usually well-stocked with soap, tea, water and other essentials.

However, some reviews pointed out that the room sizes can be inconsistent, ranging from spacious and large to narrow and very small, leading to discomfort for some guests. The narrow bathrooms and small beds have been mentioned as areas needing improvement. Despite the clean standards, the overall compactness of certain rooms might make them less appealing to those desiring more space. Additionally, specifics like more towels and better-maintained bathroom doors could enhance the overall guest experience.

In summary, while Saray Prime Suites excels in cleanliness, service and equipped amenities, the varied room sizes and occasional compactness may not meet everyone’s comfort levels.

Beds
The beds at Saray Prime Suites have garnered mixed feedback from guests. While some found the beds comfortable, many reviews point to significant issues. The common sentiment is that the beds are small and narrow, leading to discomfort. The mattresses are frequently described as hard and stiff, which can make for an uncomfortable night's sleep. Additionally, the pillows are often noted to be too high and not supportive, causing neck discomfort for many guests. The size issue is particularly emphasized with numerous mentions of the beds being too small, even for a double bed. These factors indicate that the hotel's bedding might not be up to everyone’s standards, particularly for those seeking a more spacious and softer sleeping arrangement.

Cleanliness
Saray Prime Suites has received mixed reviews regarding its cleanliness. On the positive side, many guests praised the overall cleanliness of the rooms, apartments and common areas, noting that everything appeared clean, spacious and beautifully decorated. The housekeepers and reception staff were commended for their excellent service and efficient check-in processes. Some guests even described the apartments as impeccably maintained and among the cleanest they had ever encountered. Additionally, the new and updated decor organized ambiance and the fresh, pleasant scent of the rooms contributed to a welcoming and comfortable stay for several visitors.

However, there were also multiple instances where cleanliness fell short of expectations. Some guests reported dirty furniture, stains on sofas and carpets, uncleaned bathrooms and beddings that were not up to standard. Others found specific issues such as dusty bedsheets, a toothbrush left on the floor and neglected areas under beds and chairs. Criticisms also extended to infrequent cleaning services and a lack of thoroughness in overall maintenance.

In summary, while Saray Prime Suites has a reputation for excellent service and generally clean accommodations, there remains room for improvement in maintaining consistent cleanliness standards across all areas of the property.

Staff
At Saray Prime Suites, the standout feature consistently noted by guests is the exceptional staff. Visitors frequently mention the friendliness and helpful nature of the hotel's personnel, which significantly enhances their stay. The reception team, in particular, receives high praise for their polite and respectful demeanor, providing seamless and cheerful service. Key staff members such as Mr. Manish, Mr. Kenan, Mr. Sami and Mr. Amdad are often highlighted for their professionalism and supportive attitudes.

The cleaning staff is also commended for their respectful and polite behavior, ensuring that rooms are well-maintained and that guests' needs are swiftly addressed. The team's cooperative spirit and excellent customer service are recurrent themes with many guests expressing gratitude for how the staff quickly and efficiently handled their requests.

Overall, the staff at Saray Prime Suites is described as hospitable, courteous and highly responsive, creating a welcoming atmosphere that leaves a lasting positive impression on guests. Whether it's at the reception desk or during interactions throughout the hotel, the employees' warm and professional attitude is a significant draw for visitors seeking a pleasant and supportive stay.

Wi-Fi
Saray Prime Suites generally offers reliable and fast Wi-Fi with many guests noting strong and stable signals as well as excellent internet quality. The majority of reviews highlight a good internet connection, emphasizing the speed and reliability of the service. However, there are occasional mentions of weak or slow connections, indicating some inconsistency in the experience. Overall, guests can expect good Wi-Fi for most of their stay, although some might encounter periodic issues.

Parking
Saray Prime Suites offers a comfortable stay but struggles with parking options. Guests frequently mention the limited availability of parking spaces, making it difficult to find a spot. The insufficient parking, alongside traffic congestion issues and the lack of a covered parking area, often create challenging parking situations. Despite these issues, there are a few parking spots around the hotel, though they are not always adequate, adding to the overall difficulty with parking. The general consensus is that parking at Saray Prime Suites is a significant inconvenience due to the limited and crowded parking spots.

Family
Saray Prime Suites has received a multitude of positive remarks highlighting its suitability for family stays. Guests frequently noted that the hotel is a perfect spot for family bonding with accommodations that cater well to both small and large families. Several reviewers mentioned that the family rooms are comfortable and adequately sized, providing a pleasant experience for groups of varying sizes, from small families to those with up to five members.

Many found the hotel to be an excellent choice for families with recommendations extending to friends and relatives. The upgraded family apartments were particularly appreciated, underscoring the property’s commitment to meeting the needs of families. The proximity to tourist attractions was also a notable benefit, making it convenient for families to explore the area.

While most reviews were glowing, some highlighted that the space could feel cramped for very large families, suggesting it might be better suited for shorter stays of one or two days. Nonetheless, the staff’s cooperative nature and the overall cleanliness and organization of the apartments were consistently praised. Overall, Saray Prime Suites emerges as an ideal and family-friendly choice for those looking to enjoy a comfortable and convenient stay.


No, Saray Prime Suites doesn't have any pool.

No, a spa isn't available at Saray Prime Suites.

No, Saray Prime Suites doesn't allow dogs.

Yes, parking facilities are available at Saray Prime Suites.

Yes, Saray Prime Suites has a gym.

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