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Summary of reviewsKyle Hotel ‘A Bespoke Hotel’ is highly appreciated for its prime location, serving as an excellent gateway to the picturesque Isle of Skye. Positioned just minutes from the iconic Skye Bridge and within close proximity to public transport hubs, it offers seamless travel opportunities for guests keen on exploring the surrounding attractions such as the Eilean Donan Castle. Nestled in the charming village of Kyle of Lochalsh, it provides a scenic and peaceful backdrop, enhanced by ample parking and warm hospitality from the staff.
Guests commend the hotel for its breakfast offerings, which feature a traditional Scottish spread with various options, including allowances for dietary restrictions. The food is described as plentiful and flavorful, with notable mentions for the seasoned mushrooms, tomatoes, and sausages. Although there's occasional feedback about peak time service efficiency and item availability, breakfast is mostly regarded as delicious and a valued addition to the stay.
The dining experience at the hotel's restaurant receives accolades for the quality and variety of its meals. Guests particularly enjoy the well-cooked dishes, with the steak and sticky toffee pudding standing out. The restaurant offers a diverse menu at reasonable prices, complemented by friendly and efficient service that contributes to an enjoyable atmosphere.
The hotel rooms are frequently highlighted for their cleanliness and comfort, benefiting from recently renovated bathrooms and modern amenities such as comfortable beds. Superior rooms garner praise for their spaciousness. However, some rooms are noted for being smaller than expected, and soundproofing issues occasionally impede the otherwise tranquil environment. Despite this, the hotel maintains a high standard of cleanliness, further enhanced by the welcoming and friendly staff.
Wi-Fi service at the hotel is generally well-received, offering fast and reliable connectivity throughout most areas, thereby enhancing guests' online experience. The hotel also provides a family-friendly atmosphere with reasonable prices, although single rooms may feel a bit cramped.
While guest opinions on bed comfort vary, many guests find the beds provide a good night's sleep, though some call for updates to older bed frames and mattresses. As a three-star hotel, Kyle Hotel presents itself as a practical choice with a few areas for improvement. The accommodation is clean and comfortable, with a welcoming ambiance that exceeds some guests' expectations, though the hotel’s facilities can feel a bit dated. Overall, Kyle Hotel provides a satisfactory experience for travelers seeking a basic yet pleasant stay in a stunning location. Show more
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Family Friendly Hotel
3-Star Hotel
Room Types
Single RoomThis bright room features a private bathroom, a TV and tea/coffee-making facilities.
Twin RoomThis bright room features a private bathroom, a TV and tea/coffee-making facilities.
Double RoomThis bright room features a private bathroom, a TV and tea/coffee-making facilities.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This double room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Executive RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
7.1
Good
Location
The Kyle Hotel, renowned for its exceptional location, serves as a gateway to the mystical Isle of Skye. Positioned with incredible convenience, it offers guests easy access to Skye, being just minutes from the iconic Skye Bridge. This central placement makes it an ideal spot for travelers looking to explore the surrounding region, including attractions like the Eilean Donan Castle. Positioned in the heart of Kyle of Lochalsh, the hotel benefits from its proximity to the train and bus stations, ensuring seamless travel connectivity. Visitors note the ease of embarking on tours or excursions, particularly for motorcyclists and those venturing by car. Nestled within a charming village, the hotel provides a scenic and serene backdrop, further enhancing its appeal. Additionally, guests appreciate the ample parking and the hospitality of the staff, making it a preferred base for visitors seeking to explore the captivating beauty of Scotland's rugged west coast.
Breakfast
Kyle Hotel offers a breakfast experience that is generally praised by guests, who enjoy a traditional Scottish breakfast with a variety of choices. Many reviews highlight the friendliness and accommodation of the staff, contributing positively to the breakfast experience. The breakfast selection is considered plentiful and includes options for those with dietary restrictions, such as gluten-free toast. Guests appreciate the seasoned mushrooms and tomatoes, and sausages often receive positive comments for their taste.
While the breakfast is deemed delicious and generous, some guests feel that the selection does not always meet their expectations, with certain items occasionally running out and not being replenished adequately. There are noted inconveniences with queuing and service efficiency, indicating that the breakfast area may struggle to meet the demand at peak times.
The inclusion of breakfast in the room price is well received, although some find the cost high when purchasing separately. Despite logistical challenges, the hotel's breakfast is often described as more than adequate and flavorful, adding to a comfortable stay in an excellent location.
Dinner
Located in a quaint and historic building, Kyle Hotel 'A Bespoke Hotel' offers a dining experience that is a blend of comfort and quality. The restaurant receives widespread acclaim from guests, who enjoy a variety of well-cooked dishes. Many reviews highlight the evening meal for its excellence, with several mentioning the steak as a standout option. The meals are not only delicious but also served in ample portions, making for a satisfying dining experience. Guests mention the food being first-class and the sticky toffee pudding receiving particular praise for its taste.
The restaurant menu is varied, offering a good range of choices, including seafood dishes that some find surprisingly delightful. The dining service is friendly and efficient, contributing to an enjoyable atmosphere. Visitors appreciate the helpful and pleasant staff, who ensure that meals are served promptly, adding to the overall dining experience. Both dinner and breakfast are recognized for their high standard, with breakfast noted to be acceptable and plentiful.
There are some critiques about limited dinner options and occasional disappointments, such as dishes being underwhelming or unavailable due to staffing issues. Despite these minor setbacks, many guests find the food reasonably priced and plentiful, with the bar meals offering good value. Overall, the dinner service at Kyle Hotel is commended for its impressive quality and delightful flavors, alongside the superb hospitality offered by the staff.
Rooms
The guest reviews for Kyle Hotel, a Bespoke Hotel, predominantly highlight the cleanliness and comfort of the rooms. Many guests appreciate the cozy and clean ambience, noting the recently renovated bathrooms and modern amenities, such as comfortable beds and good water pressure in the shower. Superior rooms are particularly mentioned for their spaciousness and excellent condition, with some resembling suites. However, while the rooms generally provide everything needed for a short stay, several guests mention that they are often smaller than expected, and some could benefit from refurbishment to match the advertised photos.
Soundproofing appears to be a recurring issue, with noise from neighboring rooms disrupting what would otherwise be a quiet environment. The decor, though occasionally outdated, is described as charming and functional, with a few rooms requiring minor updates. Despite some rooms exuding a tired vibe or presenting minor maintenance challenges, the hotel consistently delivers on cleanliness. The friendly and welcoming staff, combined with the hotel’s convenient location near the Isle of Skye, ensure that guests feel well-catered for, even if short stays are more advisable for some of the smaller accommodations. Overall, Kyle Hotel offers a clean, comfortable, and practical stay, making it a suitable choice for travelers looking for a basic yet pleasant lodging experience.
Beds
At Kyle Hotel ‘A Bespoke Hotel,’ guest opinions on bed comfort vary significantly, painting a mixed picture. Many visitors have praised the beds for their comfort, describing them as soft, cozy, and contributing to an excellent night's sleep. Some guests highlighted the spaciousness and good quality of the beds, coupled with commendable room cleanliness and adequate amenities like towels and showers.
However, not all experiences were flattering. A number of guests found the beds to be uncomfortable, with some describing them as rock-hard or akin to sleeping on springs. Issues with old bed frames, worn-out mattresses, and thin pillows also surfaced, with calls for urgent updates and replacements.
Despite these mixed reviews, the hotel appears to maintain a reasonably clean environment, with some guests finding their stays satisfactory in terms of bed comfort. It seems the experience can differ greatly depending on the specific room, but a significant portion of the guests did enjoy their stay, thanks to the comfort of the bedding.
Cleanliness
Kyle Hotel 'A Bespoke Hotel' generally impresses guests with its high standards of cleanliness and well-maintained facilities. The hotel rooms and bathrooms receive consistent praise for being spotlessly clean and comfortable, with reports of them being newly refurbished or decorated, which adds to a pleasing stay. Guests frequently highlight the hotel's commitment to cleanliness, noting that rooms and common areas are tended to daily. Many appreciate the spacious and well-appointed rooms, as well as the comfortable beds, although there's the occasional mention of outdated mattresses needing replacement.
The hotel's staff also contribute to a positive experience, often described as friendly and helpful, further enhancing the welcoming atmosphere. Although some guests have had issues with noise, such as banging doors and loud conversations, the peaceful location of the hotel generally offsets these disturbances. Despite some comments about certain areas of the property that could use more attention regarding cleanliness, especially in terms of coffee mugs or certain artifacts in the establishment, the overall impression is of a hotel that prioritizes tidiness and guest satisfaction.
The ambiance of the hotel is supported by its good location, providing easy access to the surrounding village while maintaining a quiet setting for relaxation. While there are some criticisms about the restaurant's operation and the quality of food service, the overall sentiment remains positive, with guests enjoying a clean, pleasant stay enhanced by the hotel's thoughtful refurbishment and the attentive service of its staff.
Staff
The staff at Kyle Hotel, a Bespoke Hotel, are consistently praised for their exceptional friendliness and warm hospitality. Guests frequently highlight the team's welcoming nature, noting that they are both accommodating and attentive to guest needs. The staff is described as efficient, polite, and always ready to assist, making visitors feel at home from the moment they check in. Guests appreciate the cheerful attitude of the team, particularly in the dining areas, where the staff often go the extra mile to ensure a pleasant experience. While the majority of interactions with the reception and service staff are overwhelmingly positive, there are rare mentions of occasional pressure due to absences or isolated instances of a less welcoming demeanor. Despite this, the overall consensus is that the team at Kyle Hotel excels in creating a friendly and inviting atmosphere, significantly enhancing the guest experience.
Wi-Fi
The Kyle Hotel, a Bespoke Hotel, generally receives positive feedback for its Wi-Fi services. Guests often praise the fast and reliable connectivity, emphasizing its ability to fuel their connectivity needs with great ease. Visitors appreciate that the Wi-Fi is free, hooks up instantly, and works well throughout the property, contributing to a seamless online experience.
However, there are instances where guests have encountered limitations, such as partial availability in some rooms and restricted access beyond common areas like the lobby or bar. These restrictions are noted as less than expected given the hotel's pricing, indicating room for improvement. Despite this, the overall consensus is that the hotel's Wi-Fi service is satisfactory and enhances the stay for those requiring reliable internet access.
Family
Kyle Hotel, A Bespoke Hotel, offers a pleasant stay in a charming village setting, ideal for families seeking a budget-friendly option. Guests note that the hotel features high-quality, comfortable double or family-sized rooms, which are described as inviting. Some mention that the single rooms can be small but still satisfactory. The family rooms appear to be a highlight, providing a welcoming atmosphere for those traveling with children. Despite the hotel's outdated and somewhat decaying appearance, it offers reasonable prices that align well with the provided accommodations.
3 Star
Kyle Hotel, labeled as a bespoke establishment, presents a mixed bag of experiences. For travelers seeking a three-star experience, the hotel often delivers beyond expectations, providing a warm welcome that feels like five-star service. Comfort is a highlight, especially with comfortable beds and well-functioning internet.
Despite its strengths, the hotel struggles with some significant drawbacks. The facilities and ambiance are generally dated, with many guests finding them basic for the price paid. Maintenance issues, such as room leaks, detract from the overall experience, and some guests have noted cleanliness discrepancies and outdated room setups.
The hotel's price point seems to be a recurring concern, with several guests expressing that it feels inflated considering what is on offer. Food offerings, though generally decent, align with the three-star standard without exceeding it. However, there have been positive notes about the evening meal menu being well-priced.
On the brighter side, the hotel is appreciated for being a practical choice for single travelers, offering a nice accommodation experience and a clean environment, with some rooms even being newly updated. Ultimately, while not luxurious, Kyle Hotel manages to satisfy the needs of many guests, though it's not without the need for improvements in various areas.
No, Kyle Hotel ‘A Bespoke Hotel’ doesn't have any pool.
No, a spa isn't available at Kyle Hotel ‘A Bespoke Hotel’.
No, Kyle Hotel ‘A Bespoke Hotel’ doesn't allow dogs.
No, parking facilities aren't available at Kyle Hotel ‘A Bespoke Hotel’.
No, Kyle Hotel ‘A Bespoke Hotel’ doesn't have a gym.