Hotel Jonquera
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Summary of reviewsHotel Jonquera garners appreciation for its strategic location near the Spanish-French border, ideal for travelers needing a convenient stopover. The hotel's easy access from the highway and proximity to shops, restaurants and a large shopping center cater well to essential needs, particularly for transit travelers. Despite being set in an industrial area, the hotel is commended for ample parking and close-by amenities such as gas stations and supermarkets, enhancing its appeal for short stays.
Breakfast at Hotel Jonquera stands out for its generosity and value with guests highlighting the hearty and diverse selection of items. Served on a tray, the breakfast includes fresh croissants, bread, cheese, cold cuts, fruit, yogurt and juices, making it a satisfying start to the day. The friendly and attentive staff further enhance the breakfast experience, making it a memorable part of the stay.
Dining options within the hotel and the adjacent complex receive mixed but generally positive reviews. Guests appreciate the variety of on-site choices, including an all-you-can-eat buffet and a bistro. The nearby shopping center also offers additional dining alternatives, including a pet-friendly restaurant. Although some guests noted limited late-hour options, the convenience of multiple dining venues contributes to a pleasant stay.
The hotel rooms are praised for their spaciousness, cleanliness and comfort. Guests find the large rooms and bathrooms well-maintained and equipped with modern furnishings. Cleanliness is a significant strength with diligent cleaning staff ensuring a tidy environment. Despite occasional complaints about issues like broken fixtures and dated decor, the overall value for money and welcoming staff create a positive experience.
The competence and friendliness of the staff are consistently highlighted with the reception team receiving accolades for their professionalism and warm hospitality. The 24/7 reception services and smooth check-in process enhance the guest experience, contributing to a hospitable environment.
While Hotel Jonquera offers free Wi-Fi, many guests find the internet service lacking with frequent connectivity issues, especially in rooms. Apple devices, in particular, struggle with the connection, making the Wi-Fi a notable drawback.
The beds receive mixed feedback; while many guests find them comfortable and clean, others complain about small, uncomfortable pillows and hard mattresses. The inconsistencies in bed comfort prove to be a point of contention.
Hotel Jonquera's three-star rating receives mixed reviews. Some guests find the hotel meets their expectations for a brief stay, valuing the practical amenities and convenient location. However, others feel the facilities fall short of a three-star standard, citing outdated amenities and cleanliness issues.
Accessibility at the hotel is generally good with features suitable for disabled guests, including accessible rooms and bathrooms. The convenient location near essential services and friendly staff make Hotel Jonquera a functional choice for travelers, although improvements in soundproofing and navigation signage could enhance the experience.
For pet owners, Hotel Jonquera is a welcoming destination, offering amenities such as large meadows for dogs to play and allowing pets inside the breakfast restaurant, adding to the overall convenience and satisfaction of traveling with pets.
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Breakfast at Hotel Jonquera stands out for its generosity and value with guests highlighting the hearty and diverse selection of items. Served on a tray, the breakfast includes fresh croissants, bread, cheese, cold cuts, fruit, yogurt and juices, making it a satisfying start to the day. The friendly and attentive staff further enhance the breakfast experience, making it a memorable part of the stay.
Dining options within the hotel and the adjacent complex receive mixed but generally positive reviews. Guests appreciate the variety of on-site choices, including an all-you-can-eat buffet and a bistro. The nearby shopping center also offers additional dining alternatives, including a pet-friendly restaurant. Although some guests noted limited late-hour options, the convenience of multiple dining venues contributes to a pleasant stay.
The hotel rooms are praised for their spaciousness, cleanliness and comfort. Guests find the large rooms and bathrooms well-maintained and equipped with modern furnishings. Cleanliness is a significant strength with diligent cleaning staff ensuring a tidy environment. Despite occasional complaints about issues like broken fixtures and dated decor, the overall value for money and welcoming staff create a positive experience.
The competence and friendliness of the staff are consistently highlighted with the reception team receiving accolades for their professionalism and warm hospitality. The 24/7 reception services and smooth check-in process enhance the guest experience, contributing to a hospitable environment.
While Hotel Jonquera offers free Wi-Fi, many guests find the internet service lacking with frequent connectivity issues, especially in rooms. Apple devices, in particular, struggle with the connection, making the Wi-Fi a notable drawback.
The beds receive mixed feedback; while many guests find them comfortable and clean, others complain about small, uncomfortable pillows and hard mattresses. The inconsistencies in bed comfort prove to be a point of contention.
Hotel Jonquera's three-star rating receives mixed reviews. Some guests find the hotel meets their expectations for a brief stay, valuing the practical amenities and convenient location. However, others feel the facilities fall short of a three-star standard, citing outdated amenities and cleanliness issues.
Accessibility at the hotel is generally good with features suitable for disabled guests, including accessible rooms and bathrooms. The convenient location near essential services and friendly staff make Hotel Jonquera a functional choice for travelers, although improvements in soundproofing and navigation signage could enhance the experience.
For pet owners, Hotel Jonquera is a welcoming destination, offering amenities such as large meadows for dogs to play and allowing pets inside the breakfast restaurant, adding to the overall convenience and satisfaction of traveling with pets.
Cheap Hotel
Provides budget accommodation in La Jonquera, a convenient stop for travelers crossing the border. It offers basic amenities for a comfortable overnight stay without high costs.
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel Jonquera is strategically positioned for travelers seeking a convenient stopover. Situated just inside the Spanish border with France, it's ideally located for those on long-distance journeys, providing easy access from the highway. The hotel's proximity to shops, restaurants and a large shopping center makes it particularly favorable for short stays. Guests appreciate the ample parking and the convenience of having numerous amenities, including a supermarket and dining options within the same complex.
Though the area is more industrial and commercial, making it less scenic and somewhat noisy, it fulfills the needs of transit travelers. The proximity to gas stations and the highway enhances its appeal for quick stops, allowing for easy continuation of the journey. However, some guests found the location difficult to navigate with confusing signage and hard-to-find entrances, especially at night.
Despite being in an industrial zone with truck parking and a less cozy environment, the hotel meets basic expectations with clean and spacious rooms. It's a practical option for a one-night rest, allowing travelers to refresh before continuing their trips. The affordable rates and friendly staff add to the overall positive experience, making Hotel Jonquera a suitable choice for those passing through the border region.
Hotel Jonquera's breakfast receives overwhelmingly positive reviews for its generosity and value for money. Guests consistently describe the breakfast as hearty, abundant and substantial, noting the wide variety of items included, such as fresh croissants, bread, cheese, cold cuts, fruit, yogurt, jam and juices. Many appreciate the quality and presentation of the breakfast, often served on a tray with everything neatly packed and plentiful enough to satisfy.
Despite the lack of a buffet, which some guests miss, the served breakfast is often highlighted as more than sufficient, delicious and even exceeding expectations, especially considering the reasonable price of around 6 to 7 euros. The attentive and polite staff also contribute positively to the breakfast experience, providing excellent service and ensuring guests feel well looked after.
A few reviews mention minor drawbacks such as the breakfast being pre-packaged, limited choices or the bread and croissants not being fresh. However, these points are largely overshadowed by the praise for the overall quality, variety and generous portions.
Overall, Hotel Jonquera's breakfast is celebrated for its value, generous servings and pleasant service, making it a noteworthy aspect of the guest experience.
Guests at Hotel Jonquera have shared mixed impressions about their dining experiences, though many highlight positive aspects worth noting. The convenience of having multiple dining options on-site is frequently praised. Visitors appreciate the ability to dine without needing to move their vehicle with two primary restaurant choices in the building, including an all-you-can-eat buffet and a bistro that caters particularly to truckers. The bistro is noted for its bright and friendly atmosphere, along with good food and attentive, fast service.
There's also a restaurant in a nearby shopping center that accommodates dogs and offers a variety of delicious food options, adding to the convenience for travelers. A supermarket located within the same complex provides further dining flexibility, allowing guests to purchase essentials for dinner or breakfast.
Despite some critiques about limited late-hour dining options and the quality of breakfast, most guests seem satisfied with the range of dinner choices available, finding the on-site eateries and adjacent restaurants suitable for their needs. Overall, Hotel Jonquera's dining amenities contribute to a convenient and generally enjoyable stay.
Guests who have stayed at Hotel Jonquera have noted the spaciousness, cleanliness and comfort of the rooms as standout qualities. Many reviews highlight the large size of both the rooms and bathrooms, making stays particularly comfortable and pleasant. Cleanliness is frequently mentioned with guests appreciating the modern furnishings and the overall tidy appearance.
Air conditioning is available and rooms facing the courtyard enjoy a quiet atmosphere, which adds to a restful stay. Comfortable bedding and well-equipped bathrooms further enhance the guest experience. Although the décor is described as simple and sometimes dated, the functional and clean setup seems to satisfy most visitors.
Despite the positives, several guests pointed out areas in need of improvement. Issues like broken windows, defective bathroom fixtures and torn curtains are common complaints. The air conditioning and heating systems have occasionally failed and some rooms carry unpleasant odors, such as cigarette smoke or cleaning products.
While some guests found the rooms a bit worn out and in need of refurbishment, others were satisfied with the value for money given the room size and amenities. The friendly and welcoming staff receive praise, adding positively to guests' overall experiences.
In summary, Hotel Jonquera offers spacious, clean and quiet rooms that are well-suited for short stays. While certain areas could use some maintenance and updates, the comfort and size of the rooms, along with helpful staff, make it a decent option for travelers needing a stopover accommodation.
Hotel Jonquera receives mixed feedback concerning its beds. Most guests find the beds comfortable, often praising them for their coziness and neat presentation. Large, spacious beds and high-quality bedding are frequently highlighted and some guests describe their beds as very good or even amazing. Soft mattresses and clean, comfortable bedding also receive positive mentions.
However, the hotel does have its detractors when it comes to sleeping arrangements. Many guests note that the pillows are often too small and uncomfortable, detracting from the overall sleep experience. Hard mattresses are a recurring complaint with some guests specifically mentioning that they can feel the springs, leading to discomfort and backaches. A few reviews also mention issues with bed cleanliness and the age of the bedding, including old blankets and bedspreads with cigarette burns.
In summary, while many guests find the beds at Hotel Jonquera to be clean and comfortable, the comfort level can be inconsistent with some guests experiencing significant discomfort due to hard mattresses and subpar pillows.
Hotel Jonquera has garnered a mixed reception in terms of cleanliness from its guests. On the positive side, many visitors have noted that the hotel rooms and facilities are generally very clean with some describing the establishment as immaculate and perfectly maintained. Guests have highlighted the clean, spacious rooms and well-kept bathrooms as particular strengths, stating everything from the tiles to the sanitary facilities meets high standards.
The cleaning staff have also received praise for their diligence, ensuring that the daily cleaning is well-executed and the rooms are tidy with clean sheets and towels. Some even mentioned the clean, comfortable beds and hygienically packaged breakfasts, further emphasizing the hotel's commitment to cleanliness.
However, not all experiences have been positive. Multiple reviews mentioned inconsistencies such as dusty rooms, dirty curtains and even the presence of hairs on beds and in showers. Certain guests reported specific cleanliness issues, including unpleasant smells in rooms and common areas, molds in bathrooms and outdated decor that detracts from the overall sense of cleanliness. Some common areas also drew criticisms for not being properly maintained.
Despite these issues, the hotel staff were frequently described as cheerful and friendly and the efficient check-in process added to the positive experience for many guests. Overall, while the standard of cleanliness at Hotel Jonquera can be variable, numerous guests have found the hotel to be clean, welcoming and suitably maintained for a comfortable stay.
Hotel Jonquera has received numerous reviews praising the competence and friendliness of its staff, making it a noteworthy choice for travelers seeking a pleasant stay. The reception team, in particular, stands out for their politeness and professionalism, often being described as very friendly, welcoming and attentive. Guests commend the staff for their warm smiles and ability to provide efficient service. Many reviewers highlighted that check-in was smooth and the staff were consistently helpful with the hotel offering 24/7 reception services.
While the majority of guests have appreciated the kind and pleasant demeanor of the hotel personnel, there were occasional remarks about unfriendliness from some staff members. However, these instances appear to be exceptions rather than the rule. The receptionists have been noted for their proficiency in handling rooms and the overall courteous approach with some staff members being bilingual, further enhancing the guest experience.
In addition to the amiable service, the hotel is praised for its cleanliness with well-maintained rooms and facilities contributing to a comfortable stay. The breakfast provided is also mentioned positively, described as hearty and diverse.
Overall, Hotel Jonquera's staff play a significant role in creating a hospitable environment, marked by professionalism and warmth, ensuring that guests generally leave with favorable impressions.
Hotel Jonquera offers free Wi-Fi, but guest reviews highlight significant issues with the internet service. While some visitors found the Wi-Fi access fine or okay, many faced frustrations. The Wi-Fi connection in the breakfast area seemed to work, but rooms often had poor or non-existent signals. Specific difficulties were noted for Apple devices, which struggled with connectivity. Some guests reported Wi-Fi only working briefly after arrival and many described the connection as weak, glitchy or very low in speed. Thus, while free Wi-Fi is available, it appears to be unreliable and inconsistent, especially in the rooms.
Hotel Jonquera has received mixed reviews regarding its three-star rating and overall quality. Some guests expressed satisfaction, finding the value for money acceptable for a three-star hotel and considering it fine for a quick stay or a travel stop. They found the property to fit the standard of a three-star hotel, describing it as fair and suitable.
However, others had significantly less favorable experiences. Many guests felt the facilities and services fell short of three-star expectations, citing issues such as old and worn-out amenities, lack of basic provisions like water bottles and refrigerators and overall dissatisfaction with cleanliness. Some even suggested that the hotel does not deserve the three-star rating it advertises and would be more appropriately rated as a two-star establishment. Complaints also included strong negative sentiments about the condition and maintenance of the hotel with some describing their stay as disastrous and not worth the cost. In summary, while some guests found Hotel Jonquera to meet their needs for a brief stay, many others believed it fell far short of a genuine three-star hotel experience.
Hotel Jonquera offers a mix of accessibility features that make it a practical choice for travelers with disabilities. The hotel is conveniently located near shops and a large shopping center with a supermarket and restaurant just next door, making it easy for guests to find essentials and dining options close by. Parking is plentiful and free with secure spaces available and there's even good parking for trailers.
The hotel's location is accessible from the highway, which is ideal for those stopping over during a long trip. Despite some challenges in finding the entrance, once inside, guests will find a comfortable elevator and a clean, albeit basic, garage.
For those reliant on wheelchairs, the hotel provides accessible rooms and bathrooms that include features like walk-in showers with foldable metal seats, catering well to their needs. However, some guests noted occasional issues with the showers and the lack of certain bathroom amenities.
While the industrial estate setting might not appeal to everyone, the ease of access and practical location make Hotel Jonquera a solid choice for short stays and travel breaks. The friendly staff further enhance the experience, though improvements could be made in soundproofing the rooms. Overall, Hotel Jonquera meets essential accessibility needs and offers convenience for travelers.
Hotel Jonquera is a pet-friendly destination that provides several amenities and services tailored to guests traveling with dogs. There are large meadows adjacent to the parking lot, offering ample space for dogs to roam and play. Pets are generally welcomed warmly and dogs are permitted inside the breakfast restaurant, making it convenient for pet owners to dine without leaving their furry friends behind. Guest rooms are spacious enough to comfortably accommodate two people and a dog.
The hotel charges a varying supplement for dogs with some guests mentioning a fee of 5€ while others reported a cost of 10€. It's advisable to confirm the current pet policy and fees beforehand. Overall, pets are allowed free of charge in some cases, though it's clear that the policy might differ depending on specific circumstances or changes over time.
Despite the occasional inconsistencies in fees, the hotel is widely appreciated for its pet-friendliness. The surrounding area is also dog-friendly, adding to the overall convenience for those traveling with their pets. While traffic noise from trucks can be a minor disturbance, the hotel’s acceptance of pets and the facilities available for them make Hotel Jonquera a suitable choice for pet owners.
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Location
Though the area is more industrial and commercial, making it less scenic and somewhat noisy, it fulfills the needs of transit travelers. The proximity to gas stations and the highway enhances its appeal for quick stops, allowing for easy continuation of the journey. However, some guests found the location difficult to navigate with confusing signage and hard-to-find entrances, especially at night.
Despite being in an industrial zone with truck parking and a less cozy environment, the hotel meets basic expectations with clean and spacious rooms. It's a practical option for a one-night rest, allowing travelers to refresh before continuing their trips. The affordable rates and friendly staff add to the overall positive experience, making Hotel Jonquera a suitable choice for those passing through the border region.
Breakfast
Despite the lack of a buffet, which some guests miss, the served breakfast is often highlighted as more than sufficient, delicious and even exceeding expectations, especially considering the reasonable price of around 6 to 7 euros. The attentive and polite staff also contribute positively to the breakfast experience, providing excellent service and ensuring guests feel well looked after.
A few reviews mention minor drawbacks such as the breakfast being pre-packaged, limited choices or the bread and croissants not being fresh. However, these points are largely overshadowed by the praise for the overall quality, variety and generous portions.
Overall, Hotel Jonquera's breakfast is celebrated for its value, generous servings and pleasant service, making it a noteworthy aspect of the guest experience.
Dinner
There's also a restaurant in a nearby shopping center that accommodates dogs and offers a variety of delicious food options, adding to the convenience for travelers. A supermarket located within the same complex provides further dining flexibility, allowing guests to purchase essentials for dinner or breakfast.
Despite some critiques about limited late-hour dining options and the quality of breakfast, most guests seem satisfied with the range of dinner choices available, finding the on-site eateries and adjacent restaurants suitable for their needs. Overall, Hotel Jonquera's dining amenities contribute to a convenient and generally enjoyable stay.
Rooms
Air conditioning is available and rooms facing the courtyard enjoy a quiet atmosphere, which adds to a restful stay. Comfortable bedding and well-equipped bathrooms further enhance the guest experience. Although the décor is described as simple and sometimes dated, the functional and clean setup seems to satisfy most visitors.
Despite the positives, several guests pointed out areas in need of improvement. Issues like broken windows, defective bathroom fixtures and torn curtains are common complaints. The air conditioning and heating systems have occasionally failed and some rooms carry unpleasant odors, such as cigarette smoke or cleaning products.
While some guests found the rooms a bit worn out and in need of refurbishment, others were satisfied with the value for money given the room size and amenities. The friendly and welcoming staff receive praise, adding positively to guests' overall experiences.
In summary, Hotel Jonquera offers spacious, clean and quiet rooms that are well-suited for short stays. While certain areas could use some maintenance and updates, the comfort and size of the rooms, along with helpful staff, make it a decent option for travelers needing a stopover accommodation.
Beds
However, the hotel does have its detractors when it comes to sleeping arrangements. Many guests note that the pillows are often too small and uncomfortable, detracting from the overall sleep experience. Hard mattresses are a recurring complaint with some guests specifically mentioning that they can feel the springs, leading to discomfort and backaches. A few reviews also mention issues with bed cleanliness and the age of the bedding, including old blankets and bedspreads with cigarette burns.
In summary, while many guests find the beds at Hotel Jonquera to be clean and comfortable, the comfort level can be inconsistent with some guests experiencing significant discomfort due to hard mattresses and subpar pillows.
Cleanliness
The cleaning staff have also received praise for their diligence, ensuring that the daily cleaning is well-executed and the rooms are tidy with clean sheets and towels. Some even mentioned the clean, comfortable beds and hygienically packaged breakfasts, further emphasizing the hotel's commitment to cleanliness.
However, not all experiences have been positive. Multiple reviews mentioned inconsistencies such as dusty rooms, dirty curtains and even the presence of hairs on beds and in showers. Certain guests reported specific cleanliness issues, including unpleasant smells in rooms and common areas, molds in bathrooms and outdated decor that detracts from the overall sense of cleanliness. Some common areas also drew criticisms for not being properly maintained.
Despite these issues, the hotel staff were frequently described as cheerful and friendly and the efficient check-in process added to the positive experience for many guests. Overall, while the standard of cleanliness at Hotel Jonquera can be variable, numerous guests have found the hotel to be clean, welcoming and suitably maintained for a comfortable stay.
Staff
While the majority of guests have appreciated the kind and pleasant demeanor of the hotel personnel, there were occasional remarks about unfriendliness from some staff members. However, these instances appear to be exceptions rather than the rule. The receptionists have been noted for their proficiency in handling rooms and the overall courteous approach with some staff members being bilingual, further enhancing the guest experience.
In addition to the amiable service, the hotel is praised for its cleanliness with well-maintained rooms and facilities contributing to a comfortable stay. The breakfast provided is also mentioned positively, described as hearty and diverse.
Overall, Hotel Jonquera's staff play a significant role in creating a hospitable environment, marked by professionalism and warmth, ensuring that guests generally leave with favorable impressions.
Wi-Fi
3 Star
However, others had significantly less favorable experiences. Many guests felt the facilities and services fell short of three-star expectations, citing issues such as old and worn-out amenities, lack of basic provisions like water bottles and refrigerators and overall dissatisfaction with cleanliness. Some even suggested that the hotel does not deserve the three-star rating it advertises and would be more appropriately rated as a two-star establishment. Complaints also included strong negative sentiments about the condition and maintenance of the hotel with some describing their stay as disastrous and not worth the cost. In summary, while some guests found Hotel Jonquera to meet their needs for a brief stay, many others believed it fell far short of a genuine three-star hotel experience.
Accessible
The hotel's location is accessible from the highway, which is ideal for those stopping over during a long trip. Despite some challenges in finding the entrance, once inside, guests will find a comfortable elevator and a clean, albeit basic, garage.
For those reliant on wheelchairs, the hotel provides accessible rooms and bathrooms that include features like walk-in showers with foldable metal seats, catering well to their needs. However, some guests noted occasional issues with the showers and the lack of certain bathroom amenities.
While the industrial estate setting might not appeal to everyone, the ease of access and practical location make Hotel Jonquera a solid choice for short stays and travel breaks. The friendly staff further enhance the experience, though improvements could be made in soundproofing the rooms. Overall, Hotel Jonquera meets essential accessibility needs and offers convenience for travelers.
Dog Friendly
The hotel charges a varying supplement for dogs with some guests mentioning a fee of 5€ while others reported a cost of 10€. It's advisable to confirm the current pet policy and fees beforehand. Overall, pets are allowed free of charge in some cases, though it's clear that the policy might differ depending on specific circumstances or changes over time.
Despite the occasional inconsistencies in fees, the hotel is widely appreciated for its pet-friendliness. The surrounding area is also dog-friendly, adding to the overall convenience for those traveling with their pets. While traffic noise from trucks can be a minor disturbance, the hotel’s acceptance of pets and the facilities available for them make Hotel Jonquera a suitable choice for pet owners.
No, Hotel Jonquera doesn't have any pool.
No, a spa isn't available at Hotel Jonquera.
Yes, Hotel Jonquera welcomes dogs.
No, parking facilities aren't available at Hotel Jonquera.
No, Hotel Jonquera doesn't have a gym.
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