Laguna Nivaria Hotel & Spa
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Summary of reviewsLaguna Nivaria Hotel & Spa is excellently positioned in the historic heart of La Laguna, attracting travelers keen on exploring the city's UNESCO World Heritage old town. Its prime city center location offers a tranquil escape with easy access to key attractions and charming Canarian architecture. Furthermore, proximity to the North Tenerife airport and major transport links enhances its appeal as a convenient base for exploring both La Laguna and the broader region of Tenerife. The quiet, central setting amidst historical surroundings adds to its cultural allure.
Guests commend the hotel for its delightful breakfast experience, characterized by a wide variety of high-quality options including freshly squeezed orange juice, local products and a mix of hot and cold dishes. The hearty and plentiful breakfast, served in a pleasant environment, is a highlight, despite occasional mentions of limited variety to cater to specific dietary needs. Dinner at the hotel's restaurant also receives positive feedback, particularly for its à la carte options, exquisite flavors and the attentive service in a charming dining space. Although some guests noted occasional limitations in variety and slow service, the overall dining experience is praised for its quality and reasonable pricing.
Rooms at the Laguna Nivaria Hotel & Spa are generally spacious, well-equipped and clean, boasting kitchenettes, fridges and comfortable desks which contribute to a cozy atmosphere. Although some furnishings appear dated and noise can occasionally be an issue, the cleanliness and comfort of the rooms are frequently highlighted. The stellar cleanliness extends throughout the hotel with guests regularly noting well-maintained facilities and attentive housekeeping.
The staff at Laguna Nivaria Hotel & Spa is consistently praised for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience from arrival to departure. Despite rare mentions of indifferent service, the overall dedication to providing a welcoming environment is widely appreciated.
While the hotel's free WiFi receives mixed reviews, ranging from excellent to poor connectivity, its spa garners praise for its serene environment, featuring indoor pools, hot tubs and massage services. However, access to the spa requires an additional fee, which some guests find costly. The gym, though basic, is valued for its good quality equipment and complimentary access for guests. Parking options, including an underground car park and nearby public parking, add convenience, albeit with some challenges in location and navigation.
In summary, Laguna Nivaria Hotel & Spa offers a blend of historic charm, modern comfort and excellent service, making it a favored choice for travelers seeking a culturally immersive and convenient stay in La Laguna.
Categories
Guests commend the hotel for its delightful breakfast experience, characterized by a wide variety of high-quality options including freshly squeezed orange juice, local products and a mix of hot and cold dishes. The hearty and plentiful breakfast, served in a pleasant environment, is a highlight, despite occasional mentions of limited variety to cater to specific dietary needs. Dinner at the hotel's restaurant also receives positive feedback, particularly for its à la carte options, exquisite flavors and the attentive service in a charming dining space. Although some guests noted occasional limitations in variety and slow service, the overall dining experience is praised for its quality and reasonable pricing.
Rooms at the Laguna Nivaria Hotel & Spa are generally spacious, well-equipped and clean, boasting kitchenettes, fridges and comfortable desks which contribute to a cozy atmosphere. Although some furnishings appear dated and noise can occasionally be an issue, the cleanliness and comfort of the rooms are frequently highlighted. The stellar cleanliness extends throughout the hotel with guests regularly noting well-maintained facilities and attentive housekeeping.
The staff at Laguna Nivaria Hotel & Spa is consistently praised for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience from arrival to departure. Despite rare mentions of indifferent service, the overall dedication to providing a welcoming environment is widely appreciated.
While the hotel's free WiFi receives mixed reviews, ranging from excellent to poor connectivity, its spa garners praise for its serene environment, featuring indoor pools, hot tubs and massage services. However, access to the spa requires an additional fee, which some guests find costly. The gym, though basic, is valued for its good quality equipment and complimentary access for guests. Parking options, including an underground car park and nearby public parking, add convenience, albeit with some challenges in location and navigation.
In summary, Laguna Nivaria Hotel & Spa offers a blend of historic charm, modern comfort and excellent service, making it a favored choice for travelers seeking a culturally immersive and convenient stay in La Laguna.
Historic Hotel
Converted from a 16th-century mansion, this hotel is located in the heart of the UNESCO World Heritage city of San Cristóbal de La Laguna. It was formerly a family home with historical ties and features colonial architecture, including historical shields.
Dog Friendly Hotel
This hotel is known for its welcoming attitude towards pets. The accommodations are thoughtfully prepared for pets with bowls and sleeping cushions. The staff ensures pets feel at home.
Hotel with Parking
This hotel has parking available for its guests. The availability of parking enhances the convenience for visitors arriving by car.
Hotel with Rooms With Jacuzzi / Hot-tub
The 'Suite Nivaria' at this hotel features a private indoor hot tub, providing a dedicated space for relaxation. Additionally, other rooms offer hydro-massage baths, enhancing the in-room bathing options.
4-Star Hotel
This charming hotel is located in a 16th-century mansion in the historic center. It has a swimming pool, a full-service spa, a sauna, a fitness center, and offers massages, body treatments, and facials.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in the historic heart of La Laguna, the Laguna Nivaria Hotel & Spa boasts an unbeatable location that appeals to travelers eager to explore the city's charms. Located right in the city center, this hotel is within walking distance of the old town, making it an ideal base for tourists. Its proximity to notable attractions, historical sites and the UNESCO World Heritage city center, offers guests a unique blend of convenience and cultural immersion.
The hotel itself is a beautiful, old building with a colonial flair, perfectly reflecting the traditional Canarian architecture. Guests appreciate the tranquility and ambiance of its setting, which is surprisingly peaceful given its central location. Adjacent to Plaza del Adelantado and equipped with spacious rooms and modern amenities, the hotel seamlessly combines historic charm with contemporary comforts.
Accessibility is another perk with the North Tenerife airport only minutes away and major transportation links, such as bus and tram stations, easily reachable. This makes it an excellent choice for those looking to explore both La Laguna and the broader region of Tenerife. Additionally, nearby parking facilities add to the convenience, especially for those traveling by car.
Ultimately, the Laguna Nivaria Hotel & Spa stands out for its perfect positioning within La Laguna, offering a quiet yet centrally-located retreat that allows guests to fully savor the historic and cultural flavors of this beautiful city.
Laguna Nivaria Hotel & Spa boasts a generally well-regarded breakfast experience, often highlighted for its quality and variety. Guests frequently describe the breakfast as very good, excellent and complete with many appreciating the wide range of options available. Freshly squeezed orange juice, local products and the inclusion of hot and cold dishes are particularly noted, adding to the varied and delicious nature of the breakfast. The buffet style is convenient and ensures a generous choice of foods ranging from continental to English breakfast options.
The detail-oriented staff and pleasant breakfast environment also contribute positively to guests' experiences. The breakfast is often described as hearty, plentiful and of good quality. Fresh fruits, quality dinners and even picnic services for breakfast illustrate a commitment to providing a high-quality dining experience.
However, some reviews do highlight areas for improvement. A few guests noted the breakfast lacked variety, especially in catering to specific dietary needs like gluten-free options. There were occasional mentions of the buffet needing quicker replenishment and better presentation with some feeling the offerings were more suitable for a youth hostel rather than a high-end hotel.
Overall, while there are a few areas that could see enhancements, the majority of guests find Laguna Nivaria Hotel & Spa's breakfast to be a delightful and satisfying start to their day, complemented by the hotel's excellent location and attentive service.
Laguna Nivaria Hotel & Spa boasts a restaurant that has received accolades for its exceptional food and superb dining experience. Guests have highlighted the quality and taste of the food, praising the hearty breakfasts, delicious dinners and particularly the à la carte dinner options which have been described as exquisite with intense flavors and a varied menu. The restaurant's atmosphere and attentive service have been consistently praised with many mentioning the professional waitstaff and the charming building that houses the dining room.
For those opting for half-board options including dinner, reviews suggest it is a very good choice, offering excellent and hearty meals, as well as possibility of full board for lunch and dinner. The prices are considered reasonable, making dining at the hotel a good value.
However, some guests noted occasional issues such as a limited variety in dinner options, slow service and sometimes average food quality. There are mixed reviews regarding the buffet dinner with some describing it as scarce and disappointing. Despite these occasional drawbacks, many still enjoyed fantastic evening meals and found the overall quality of the cuisine to be very good.
A notable highlight includes the steak from Iberian pigs, which has been described as a "dream." Drinks at the restaurant are also praised for being of good quality and reasonably priced.
In summary, while there are some fluctuations in experiences, the restaurant at Laguna Nivaria Hotel & Spa is largely well-regarded for its top-notch food, charming setting and reasonable prices, making it a worthwhile dining option for hotel guests.
Laguna Nivaria Hotel & Spa offers rooms that are generally large, bright and spacious, making them comfortable for guests. Many rooms come well-equipped with amenities such as kitchenettes, air conditioning, fridges and comfortable desks, contributing to a cozy and home-like atmosphere. The rooms are also noted for their cleanliness and well-maintained condition, adding to the overall comfort.
The hotel’s rooms exhibit a range of styles, from modern and tastefully decorated to somewhat dated and rustic. Some furnishings and kitchenettes appear old-fashioned and could benefit from renovation, which is a common point of feedback. Despite this, many guests still find the rooms to be of good value, especially the suites, which are described as wonderful and generous in size.
Noise can be an issue in some rooms, particularly those near the street or the concert area, due to poor soundproofing. Additionally, inconsistencies such as uncomfortable extra beds, small bathrooms and limited electrical outlets are occasionally mentioned. Some guests also noted the lack of certain amenities like slippers, bathrobes or sufficient room light.
The location of the hotel is frequently praised for being central and convenient, adding to the appeal of the spacious rooms. While there are some drawbacks, such as outdated decor and noise issues, the overall spaciousness, cleanliness and comfort of the rooms generally enhance the guest experience at Laguna Nivaria Hotel & Spa.
Laguna Nivaria Hotel & Spa receives high marks for its beds, which are described as very comfortable, spacious and clean. Many guests specifically appreciated the high quality of the beds and mattresses, as well as the soft, clean bedding. The hotel features large, high beds and many reviews highlight the overall comfort and coziness of the sleeping arrangements. The bedding is frequently mentioned as top-notch and attentive bed making is a noted positive.
However, some guests did encounter issues with the beds. There were complaints about beds being poorly made or put together and some beds had wheels that caused them to separate. Additionally, a few guests found the mattresses and pillows to be uncomfortable, either being too soft, too hard or too thick. Despite these occasional negative remarks, the majority of reviewers seemed to have a pleasant sleep experience at Laguna Nivaria Hotel & Spa.
Laguna Nivaria Hotel & Spa stands out for its exceptional cleanliness, which is echoed through numerous guest reviews. Many guests consistently praise the hotel's cleanliness conditions, describing it as sparkling clean with very clean and spacious rooms. The overall cleanliness of the hotel is often highlighted as very good with many noting that everything is very clean and very well-kept.
Guests appreciate the clean and well-serviced rooms, pointing out that the hotel provides soft clean bedding and that the bathrooms are cleaned optimally. Super clean facilities and modern, clean amenities are frequently mentioned, signifying a commitment to maintaining high cleanliness standards. The attentive cleaning staff receive commendation for their diligent efforts, ensuring that rooms are cleaned every day and that towels are regularly changed.
Despite some minor remarks about areas needing renovation and occasional lapses such as finding hair in rooms and outdated bathroom facilities, the overall impression remains positive. The hotel’s consistent cleanliness and good service leave a lasting impression on guests, making it a highly recommended destination for those seeking a clean and comfortable stay.
The Laguna Nivaria Hotel & Spa consistently receives high praise for its staff with numerous guests highlighting the friendliness, professionalism and attentiveness that make their stay memorable. From the moment of arrival, the reception team offers a friendly welcome, demonstrating helpfulness and prompt service. The hotel staff, from the front desk to the waiters and housekeeping, are often described as wonderful, kind and accommodating.
Guests often mention the excellent service across all areas of the hotel, including in the restaurant and bar, where the service is attentive and goes above and beyond. Specific instances of friendly and helpful staff are frequently noted, contributing to an overall atmosphere of hospitality and care. The consistent professionalism and courteous nature of the staff reassure guests that their needs will be met with promptness and a smile.
While a few guests did note occasional indifference or brief encounters at reception, the overwhelming majority appreciated the staff's dedication to providing a warm and welcoming environment. Whether it's the bartender, receptionists or spa staff, the friendliness, attentiveness and professionalism make the Laguna Nivaria Hotel & Spa a noteworthy destination for travelers seeking excellent customer service.
Laguna Nivaria Hotel & Spa offers a range of accommodation options with varying experiences regarding WiFi connectivity. Some guests have reported excellent and perfectly working free WiFi, while others found the service satisfactory. Several visitors mentioned that the WiFi was good, reflecting positive feedback on internet access. However, there were also reports of poor WiFi performance, including weak signals, connectivity issues and instances where the WiFi did not work at all or failed to work properly in certain areas of the room. Despite these occasional issues, the overall sentiment highlights a mix of both positive and average experiences with the hotel's WiFi service.
Laguna Nivaria Hotel & Spa offers a spa experience that garners praise for its friendly staff and various amenities, including a small but delightful indoor pool, hot tubs, jacuzzis and massage services. Despite its limited size, the spa is described as gorgeous and attractive, providing a serene environment for relaxation. Guests appreciate the tranquility of the spa and the luxury treatments available, making it well worth a visit.
However, the spa is not included in the standard hotel room rates and requires a separate, often expensive fee, along with an advance booking. This additional cost has been a point of contention for some guests who expected spa access to be part of their stay. There are discounts available for overnight guests, although these do not apply to massage services.
Some guests have reported issues with spa amenities, such as non-functional hot tubs and limited available spots. Additionally, there have been instances where guests were unable to use the spa due to closures, possibly attributing to Covid-19 restrictions, which resulted in disappointment for those who booked the hotel specifically for its spa facilities.
Despite these setbacks, many reviews highlight the spa as a valuable and recommended service, emphasizing the friendly and helpful attitude of the staff. The spa's effectiveness as a place for relaxation and its overall appeal make it a noteworthy feature of the hotel.
Laguna Nivaria Hotel & Spa garners overall positive feedback for its gym. Guests have frequently described it as well-equipped, offering a functional space for workouts. Many highlight the gym's great quality, citing it as very good and even beautiful, despite its Spartan appearance. Located in a central and quiet area with friendly staff, the hotel provides a cozy atmosphere that extends to its fitness facilities. The gym, often mentioned alongside the spa, is noted for its focus on cardio equipment, although some visitors point out the absence of weights. Additionally, the gym and spa access is included in the pricing and both facilities are free for guests to use. Despite a few comments on its basic nature and lack of weight training options, the gym remains a valued feature for many.
Laguna Nivaria Hotel & Spa offers various parking options, although experiences and feedback reflect a mix of ease and challenges. The hotel provides an underground car park for €9-10 per day, which many guests found convenient despite being a paid service. Pre-booking a parking space is recommended, especially during busy times. Some guests mentioned the hotel's carpark was difficult to locate initially and navigating the parking area could be tricky for larger vehicles.
For those not using the hotel's parking, there's a significant amount of public parking available nearby with prices generally ranging from €7 to €7.50 per day. While some guests appreciated the complimentary or more affordable public parking close to the hotel, others noted that finding a free space could be tough due to high demand.
Additionally, the hotel is situated near a vast municipal parking lot and several nearby public parking areas, which provide both convenience and accessibility. Guests highlighted the spaciousness and the well-maintained nature of the parking facilities, adding a positive note to their stay, even though some found the overall parking situation somewhat difficult.
In summary, while Laguna Nivaria's parking options are ample and varied, planning ahead and understanding the costs involved can enhance the overall guest experience.
The Laguna Nivaria Hotel & Spa is praised for its family-friendly atmosphere and accommodations. Families traveling with children will find the hotel particularly welcoming with spacious and comfortable family rooms highly regarded by guests. The suites designed with families in mind, offer ample space and comfort, making them ideal for those traveling with kids. Guests highlight the friendliness of the staff, contributing to a positive experience for both parents and children. The hotel's family-focused amenities ensure a comfortable stay, making it a perfect choice for family vacations. While breakfast options and product quality have room for improvement, the overall family-friendly environment and attentive service make it a favorable destination for families. However, the hotel may not be the best fit for guests with reduced mobility and some noise from children in the hallways has been noted.
The 'Laguna Nivaria Hotel & Spa' has been a topic of varied reviews regarding its four-star rating. While some praise it as a perfect 4-star hotel with quality dining and excellent services, others suggest it does not meet international four-star standards. Positive remarks highlight its ideal location and the comfort of its modern rooms. However, there are notable criticisms about the overall service, lack of maintenance and breakfast quality, which many believe do not justify its four-star rating. Despite these mixed reviews, it is recognized as a moderately priced, high-end option suitable for its class, although some feel it falls short in areas expected of a reliable 4-star establishment. The consensus suggests that while it maintains certain comforts of a four-star hotel, improvements are needed in lighting, breakfast offerings and service reliability to truly meet the standard.
Laguna Nivaria Hotel & Spa offers a range of in-room amenities including whirlpool bathtubs and jacuzzis that guests generally find enjoyable and relaxing. Many reviewers highlight the pleasure of having a jacuzzi in the room, noting the jets in the bathroom were particularly commendable. The spa bath was often a highlight, providing a soothing experience. However, some guests did encounter issues such as leaking jets, cleanliness concerns and size constraints of the whirlpool tubs. The jacuzzi bubbles in the bathtub received praise for their effectiveness, though in some instances guests mentioned the hydromassage features were either not working or difficult to use. Additionally, the early closing time of the hotel's hot tub and the lack of an onsite jacuzzi were points of disappointment for a few visitors. Despite these drawbacks, the overall sentiment leans towards the positive experience of having a personal spa bath in the room.
Laguna Nivaria Hotel & Spa offers suitable amenities for business travelers, combining work and leisure seamlessly. Many guests find the hotel’s conference rooms highly useful and appropriate for business meetings. The rooms are well-equipped for work, making them ideal for business-related stays and providing comfortable accommodations for those traveling on business. Despite some noted opportunities for service improvements, the hotel remains a good choice for affordable and effective business travel. It is highly recommended for work, business or tourism stays and guests often suggest it to colleagues for its business-friendly atmosphere. However, certain practices, such as charging for room cutlery, could be reconsidered to better cater to business travelers.
Laguna Nivaria Hotel & Spa presents a mix of accessibility features for guests with disabilities. Situated in a very accessible and central location, the hotel is easily reachable by tram, bus or car with an electric charging station conveniently adjacent. Although the facilities offer some aspects of accessibility, such as a dedicated disabled-friendly accessible room and assistance from the staff for individuals with reduced mobility, there are several issues that may hinder full accessibility.
Guests noted that a room with adaptations for reduced mobility is available, but overall, the facility requires better accommodation for wheelchair users and improved parking options for those physically impaired. Accessibility was noted to be challenging at times with obstacles like stairs and low levels not entirely circumvented by the available elevator. An additional hassle is that the elevator does not align directly with the parking area, necessitating some navigation around stairs and varying levels.
The hotel's location near main roads and optional paid public parking nearby contributes to its accessibility for different types of travelers. However, some areas, particularly the path to the annex building, involve using stairs from the parking lot, which may prove inconvenient for guests with heavy luggage or those with mobility issues. The walking route to the old center might also pose some challenges.
While the rooms designed for reduced mobility provide essential facilities, certain in-room features, like slippery bathtubs and limited natural light due to only partially opening windows, could be improved for better accessibility. Despite these architectural limitations, the hotel’s overall accessibility and central positioning make it a practical option for many travelers, provided they take note of and prepare for the aforementioned considerations.
Laguna Nivaria Hotel & Spa is a gem, housed in a beautifully restored historic building that perfectly reflects the rich heritage of La Laguna, a UNESCO World Heritage site. The hotel's central location places guests right in the heart of the old town, just steps away from the historic center's charming streets and scenic walls.
The colonial style of the house and its attention to historical decoration transport visitors to a bygone era, while the modern facilities ensure a comfortable stay. The building itself is iconic, elegantly blending traditional charm with modern amenities. Guests repeatedly highlight the hotel's magical environment and ambiance, reminiscent of an old castle.
Its proximity to the city center means that the historic core of La Laguna is easily accessible, allowing for delightful walks around the scenic area. The hotel’s architecture and atmosphere, imbued with the echoes of the past, offer a unique and enriching experience, making it a classical four-star accommodation that stands out for its high historic value and beautiful restoration.
Overall, Laguna Nivaria Hotel & Spa offers an exceptional stay in a historic setting with its traditional buildings and exceptional facilities, making it an ideal choice for those looking to immerse themselves in the cultural and historical charm of La Laguna.
Laguna Nivaria Hotel & Spa provides an inviting setting for honeymooners, highlighted by its charming honeymoon suite. The suite is described as lovely, contributing to a cozy ambiance that enhances the romantic experience. The hotel's overall atmosphere is said to be special for honeymoon celebrations, making it a noteworthy destination for newlyweds. The presence of Christmas decorations and lights adds to the enchantment, especially for those visiting during the festive season. The hotel’s attention to detail and romantic setting make it a lovely location for a honeymoon getaway.
Nestled in a charming and tranquil setting, Laguna Nivaria Hotel & Spa offers guests a romantic and relaxing getaway. The hotel creates a lovely ambiance with quiet rooms, making it ideal for couples seeking a serene escape. Special touches like rooms decorated with chocolates and petals, as well as preparations for anniversaries, enhance the romantic atmosphere. Guests can savor enchanting views from their windows, adding a magical touch to their experience. Particularly memorable are the special dinners, such as the Christmas Eve dinner, which further underline the hotel's attention to creating intimate moments. Laguna Nivaria stands out as a romantic destination with its charming and serene environment.
Laguna Nivaria Hotel & Spa is a haven for pet lovers, offering a wonderfully pet-friendly environment. Guests have appreciated the hotel's welcoming attitude towards pets, noting that dogs are greeted warmly and treated with care. The accommodations are thoughtfully prepared for four-legged companions with bowls and sleeping cushions provided. The staff goes above and beyond in ensuring pets feel at home, even preparing beds and feeders. However, there is an additional fee of 12 euros per day for bringing a pet. While the overall experience is positive, there was a mention of the dog run being untidy, indicating a need for better upkeep in that area. Despite this, the hotel's commitment to making pets feel welcome stands out, earning high marks from pet owners.
Location Show Map
Location
The hotel itself is a beautiful, old building with a colonial flair, perfectly reflecting the traditional Canarian architecture. Guests appreciate the tranquility and ambiance of its setting, which is surprisingly peaceful given its central location. Adjacent to Plaza del Adelantado and equipped with spacious rooms and modern amenities, the hotel seamlessly combines historic charm with contemporary comforts.
Accessibility is another perk with the North Tenerife airport only minutes away and major transportation links, such as bus and tram stations, easily reachable. This makes it an excellent choice for those looking to explore both La Laguna and the broader region of Tenerife. Additionally, nearby parking facilities add to the convenience, especially for those traveling by car.
Ultimately, the Laguna Nivaria Hotel & Spa stands out for its perfect positioning within La Laguna, offering a quiet yet centrally-located retreat that allows guests to fully savor the historic and cultural flavors of this beautiful city.
Breakfast
The detail-oriented staff and pleasant breakfast environment also contribute positively to guests' experiences. The breakfast is often described as hearty, plentiful and of good quality. Fresh fruits, quality dinners and even picnic services for breakfast illustrate a commitment to providing a high-quality dining experience.
However, some reviews do highlight areas for improvement. A few guests noted the breakfast lacked variety, especially in catering to specific dietary needs like gluten-free options. There were occasional mentions of the buffet needing quicker replenishment and better presentation with some feeling the offerings were more suitable for a youth hostel rather than a high-end hotel.
Overall, while there are a few areas that could see enhancements, the majority of guests find Laguna Nivaria Hotel & Spa's breakfast to be a delightful and satisfying start to their day, complemented by the hotel's excellent location and attentive service.
Dinner
For those opting for half-board options including dinner, reviews suggest it is a very good choice, offering excellent and hearty meals, as well as possibility of full board for lunch and dinner. The prices are considered reasonable, making dining at the hotel a good value.
However, some guests noted occasional issues such as a limited variety in dinner options, slow service and sometimes average food quality. There are mixed reviews regarding the buffet dinner with some describing it as scarce and disappointing. Despite these occasional drawbacks, many still enjoyed fantastic evening meals and found the overall quality of the cuisine to be very good.
A notable highlight includes the steak from Iberian pigs, which has been described as a "dream." Drinks at the restaurant are also praised for being of good quality and reasonably priced.
In summary, while there are some fluctuations in experiences, the restaurant at Laguna Nivaria Hotel & Spa is largely well-regarded for its top-notch food, charming setting and reasonable prices, making it a worthwhile dining option for hotel guests.
Rooms
The hotel’s rooms exhibit a range of styles, from modern and tastefully decorated to somewhat dated and rustic. Some furnishings and kitchenettes appear old-fashioned and could benefit from renovation, which is a common point of feedback. Despite this, many guests still find the rooms to be of good value, especially the suites, which are described as wonderful and generous in size.
Noise can be an issue in some rooms, particularly those near the street or the concert area, due to poor soundproofing. Additionally, inconsistencies such as uncomfortable extra beds, small bathrooms and limited electrical outlets are occasionally mentioned. Some guests also noted the lack of certain amenities like slippers, bathrobes or sufficient room light.
The location of the hotel is frequently praised for being central and convenient, adding to the appeal of the spacious rooms. While there are some drawbacks, such as outdated decor and noise issues, the overall spaciousness, cleanliness and comfort of the rooms generally enhance the guest experience at Laguna Nivaria Hotel & Spa.
Beds
However, some guests did encounter issues with the beds. There were complaints about beds being poorly made or put together and some beds had wheels that caused them to separate. Additionally, a few guests found the mattresses and pillows to be uncomfortable, either being too soft, too hard or too thick. Despite these occasional negative remarks, the majority of reviewers seemed to have a pleasant sleep experience at Laguna Nivaria Hotel & Spa.
Cleanliness
Guests appreciate the clean and well-serviced rooms, pointing out that the hotel provides soft clean bedding and that the bathrooms are cleaned optimally. Super clean facilities and modern, clean amenities are frequently mentioned, signifying a commitment to maintaining high cleanliness standards. The attentive cleaning staff receive commendation for their diligent efforts, ensuring that rooms are cleaned every day and that towels are regularly changed.
Despite some minor remarks about areas needing renovation and occasional lapses such as finding hair in rooms and outdated bathroom facilities, the overall impression remains positive. The hotel’s consistent cleanliness and good service leave a lasting impression on guests, making it a highly recommended destination for those seeking a clean and comfortable stay.
Staff
Guests often mention the excellent service across all areas of the hotel, including in the restaurant and bar, where the service is attentive and goes above and beyond. Specific instances of friendly and helpful staff are frequently noted, contributing to an overall atmosphere of hospitality and care. The consistent professionalism and courteous nature of the staff reassure guests that their needs will be met with promptness and a smile.
While a few guests did note occasional indifference or brief encounters at reception, the overwhelming majority appreciated the staff's dedication to providing a warm and welcoming environment. Whether it's the bartender, receptionists or spa staff, the friendliness, attentiveness and professionalism make the Laguna Nivaria Hotel & Spa a noteworthy destination for travelers seeking excellent customer service.
Wi-Fi
Spa
However, the spa is not included in the standard hotel room rates and requires a separate, often expensive fee, along with an advance booking. This additional cost has been a point of contention for some guests who expected spa access to be part of their stay. There are discounts available for overnight guests, although these do not apply to massage services.
Some guests have reported issues with spa amenities, such as non-functional hot tubs and limited available spots. Additionally, there have been instances where guests were unable to use the spa due to closures, possibly attributing to Covid-19 restrictions, which resulted in disappointment for those who booked the hotel specifically for its spa facilities.
Despite these setbacks, many reviews highlight the spa as a valuable and recommended service, emphasizing the friendly and helpful attitude of the staff. The spa's effectiveness as a place for relaxation and its overall appeal make it a noteworthy feature of the hotel.
Gym
Parking
For those not using the hotel's parking, there's a significant amount of public parking available nearby with prices generally ranging from €7 to €7.50 per day. While some guests appreciated the complimentary or more affordable public parking close to the hotel, others noted that finding a free space could be tough due to high demand.
Additionally, the hotel is situated near a vast municipal parking lot and several nearby public parking areas, which provide both convenience and accessibility. Guests highlighted the spaciousness and the well-maintained nature of the parking facilities, adding a positive note to their stay, even though some found the overall parking situation somewhat difficult.
In summary, while Laguna Nivaria's parking options are ample and varied, planning ahead and understanding the costs involved can enhance the overall guest experience.
Family
4 Star
Rooms with Jacuzzi / Hot-Tub
Business
Accessible
Guests noted that a room with adaptations for reduced mobility is available, but overall, the facility requires better accommodation for wheelchair users and improved parking options for those physically impaired. Accessibility was noted to be challenging at times with obstacles like stairs and low levels not entirely circumvented by the available elevator. An additional hassle is that the elevator does not align directly with the parking area, necessitating some navigation around stairs and varying levels.
The hotel's location near main roads and optional paid public parking nearby contributes to its accessibility for different types of travelers. However, some areas, particularly the path to the annex building, involve using stairs from the parking lot, which may prove inconvenient for guests with heavy luggage or those with mobility issues. The walking route to the old center might also pose some challenges.
While the rooms designed for reduced mobility provide essential facilities, certain in-room features, like slippery bathtubs and limited natural light due to only partially opening windows, could be improved for better accessibility. Despite these architectural limitations, the hotel’s overall accessibility and central positioning make it a practical option for many travelers, provided they take note of and prepare for the aforementioned considerations.
Historic
The colonial style of the house and its attention to historical decoration transport visitors to a bygone era, while the modern facilities ensure a comfortable stay. The building itself is iconic, elegantly blending traditional charm with modern amenities. Guests repeatedly highlight the hotel's magical environment and ambiance, reminiscent of an old castle.
Its proximity to the city center means that the historic core of La Laguna is easily accessible, allowing for delightful walks around the scenic area. The hotel’s architecture and atmosphere, imbued with the echoes of the past, offer a unique and enriching experience, making it a classical four-star accommodation that stands out for its high historic value and beautiful restoration.
Overall, Laguna Nivaria Hotel & Spa offers an exceptional stay in a historic setting with its traditional buildings and exceptional facilities, making it an ideal choice for those looking to immerse themselves in the cultural and historical charm of La Laguna.
Honeymoon
Romantic
Dog Friendly
No, Laguna Nivaria Hotel & Spa doesn't have any pool.
Yes, a spa is available at Laguna Nivaria Hotel & Spa.
Yes, Laguna Nivaria Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Laguna Nivaria Hotel & Spa.
Yes, Laguna Nivaria Hotel & Spa has a gym.
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