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Summary of reviewsLa Quinta by Wyndham Buena Park is highly praised for its strategic location, making it an ideal base for exploring popular attractions like Knott's Berry Farm, Disneyland and various Los Angeles and Anaheim sites. Guests commend the hotel’s proximity to freeways, dining options, shopping centers and secured, spacious parking facilities. The clean and spacious rooms, along with free amenities such as parking, breakfast and pet-friendly options, add to the overall value and convenience.
Guests also highlight the friendly and accommodating staff, particularly at the front desk, who contribute to a positive and welcoming atmosphere. The efficiency and pleasant demeanor of the staff members make check-in processes smooth and the overall service is marked by attentiveness and kindness.
The complimentary breakfast is generally appreciated for its convenience, though there's room for improvement by adding more variety and hot food options. The breakfast area is clean and well-maintained but can get crowded during peak times.
Feedback on rooms is mixed; while many guests enjoy the spaciousness, comfort and cleanliness, some have raised concerns about outdated facilities, maintenance issues and occasional unpleasant odors. Nevertheless, amenities like microwaves, refrigerators and TVs, along with well-sized and comfortable beds, are positively noted.
Cleanliness receives varied feedback with many praising the well-maintained public areas, clean and spacious lobby and sufficient daily cleaning services. However, issues like stained carpets, dusty furniture and occasional inadequate housekeeping services point to the need for more consistent cleaning practices.
The hotel’s pool and jacuzzi areas are well-regarded for their cleanliness and maintenance, making them a hit among families, while the gym, though positively reviewed for its equipment and cleanliness, could benefit from better air circulation and maintenance.
Family travelers find La Quinta by Wyndham Buena Park to be a great choice, thanks to family-friendly amenities, convenient location and friendly service. The hotel’s offerings create a pleasant stay for families, including those with pets.
La Quinta by Wyndham Buena Park meets general expectations for a three-star hotel, offering decent value for money. Despite being an older property needing some updates, it serves well for both leisure and business travelers. Business travelers, in particular, appreciate the business center, laundry services, adequate parking and overall cleanliness, making it a preferred choice for work-related stays.
Overall, La Quinta by Wyndham Buena Park stands out for its excellent location, friendly staff and value-added amenities, despite some areas needing attention and improvement. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King RoomA flat-screen TV, desk, and coffee machine are featured in this room.
Executive King RoomThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a wardrobe, as well as heating. The unit has 1 bed.
Deluxe Room - 2 Double BedsOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a coffee machine. The unit has 2 beds.
Double Room with Two Double Beds - Disability AccessFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a coffee machine. The unit has 2 beds.
King Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine and a seating area. The unit has 1 bed.
Deluxe King Suite - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a coffee machine and a seating area.
Guest Reviews
7.9
Good
Location
The guest reviews of La Quinta by Wyndham Buena Park highlight its strategic location as a major asset. Travelers frequently mentioned the convenience of being close to popular attractions such as Knott's Berry Farm, Disneyland and various other sites in Los Angeles and Anaheim. The hotel's proximity to freeways makes it an ideal base for exploring the area with easy access to major roadways, enhancing travel ease for guests.
Guests appreciated the variety of nearby dining options, ranging from family restaurants to shopping centers. The area was described as safe, quiet and well-maintained, contributing to a peaceful stay. Notably, the parking facilities received praise for being spacious, well-lit and secure, adding to the overall sense of safety.
Comfort within the hotel was also a recurring theme with several mentions of clean, spacious rooms and well-maintained grounds. The inclusion of amenities such as free parking, breakfast and pet-friendly options added value to the overall guest experience.
Overall, La Quinta by Wyndham Buena Park's superb location complemented by its clean and secure environment left a positive impression on visitors, making it a highly recommended choice for both leisure and business travelers looking for comfortable accommodation near key attractions and amenities.
Breakfast
The breakfast offerings at La Quinta by Wyndham Buena Park have garnered mixed reviews from guests, but several positive points stand out. Many guests appreciated the complimentary breakfast, noting it as a convenient start to the day. The spread generally includes staples like waffles, bagels, boiled eggs, cereal, yogurt and fruit. Some guests found the breakfast "pleasant," "satisfactory," and "nice," with a few describing it as "great," "amazing," and "superb."
However, there were consistent calls for greater variety and hot options such as sausages, bacon or scrambled eggs. Some guests felt the breakfast was too carb-heavy with limited protein options. The repetitive nature of the menu, described as "basic" and "simple," led to some dissatisfaction, especially for those staying multiple days. The breakfast area was generally clean and well-maintained, though it could get crowded during peak times.
Overall, while the complimentary breakfast was appreciated for its convenience and basic offerings, improvements in variety, inclusion of more hot items and extending the breakfast hours could enhance the guest experience.
Rooms
La Quinta by Wyndham Buena Park offers rooms that receive a mix of feedback from guests. Positively, the rooms are often described as clean, spacious and comfortable with amenities such as microwaves, refrigerators and TVs. Many guests appreciate the room size and the availability of double beds, which they find comfortable. The bathrooms are generally clean but can be on the small side.
Notably, some rooms feature balconies and the property offers a large parking lot, enhancing the overall convenience for guests. The rooms' cleanliness is frequently mentioned with some guests noting daily cleaning and neat, well-kept spaces.
However, there are notable areas that require improvement. Several guests have pointed out that the rooms and facilities are outdated with issues such as rusted fixtures, stained carpets and broken room features. The cleanliness of the rooms varies with some reports of lingering odors, such as smoke, mold or pet urine, which can be quite off-putting. Issues with room maintenance, like non-functional lights, leaking roofs and clogged tubs, are also recurrent in reviews.
Room sizes are generally satisfactory, but some guests find the bathrooms too small or the room layout cramped. Noise from other rooms and the hallway is another issue for some, disrupting the quiet environment that many travelers seek.
In summary, while La Quinta by Wyndham Buena Park offers well-sized, comfortable rooms with good amenities, several concerns about maintenance, cleanliness and outdated facilities persist, which may affect the overall guest experience.
Beds
La Quinta by Wyndham Buena Park offers a mixed experience when it comes to their bedding. While many guests have praised the beds for being very comfortable, soft and comfy, there are significant complaints about the beds being too worn out, small and uncomfortable. Feedback highlights that some beds were sagging, leading to back pain and others had outdated mattresses that need replacing. Although some found the bedding and pillowcases clean, others noted issues with rough sheets and unpleasant smells. The size of the beds, especially double beds, was often deemed too small and not sufficient for two people. Despite some glowing reviews about beds being wonderful and providing great support, the inconsistency in bed comfort and size might affect the overall sleep quality for guests.
Cleanliness
Guest reviews of 'La Quinta by Wyndham Buena Park' reveal a mixed experience regarding cleanliness. Praise is given to specific features such as clean and comfortable rooms and a clean and secure overall environment with some guests highlighting the well-maintained public spaces, clean bathrooms and the friendliness and efficiency of the staff. The lobby, in particular, received positive mentions for its cleanliness and spaciousness.
However, concerns about the hotel’s cleanliness are a recurring theme. Several guests noted dirty and stained carpets, particularly in the hallways, which often had unpleasant odors. Issues such as dusty furniture, stained upholstery and bathroom cleanliness were mentioned with some guests encountering mold in bathrooms and on walls. There were also reports of inadequate housekeeping services with rooms not being cleaned daily and some requiring deep cleaning upon check-in.
Overall, while some guests found the property clean and satisfactory, others felt that areas, especially the hallways and carpets, needed significant attention to meet higher cleanliness standards. The general sentiment points to the need for more consistent cleaning practices and maintenance to improve the guest experience further.
Staff
The staff at La Quinta by Wyndham Buena Park receives overwhelmingly positive feedback from guests. Many reviewers describe the staff as friendly, welcoming and accommodating, highlighting their helpfulness and efforts to resolve issues promptly. The front desk personnel are particularly noted for their efficiency and pleasant demeanor, often going the extra mile to meet guest needs and make check-in processes quick and easy. Specific staff members, such as Dave at the check-in desk, are praised for their exceptional friendliness and informative nature.
Guests appreciate the attentive and kind service with some mentioning outstanding customer service and exceptional hotel management. Reviewers frequently commend the cheerful and polite manner of the staff, noting their willingness to assist and provide a warm experience throughout their stay.
While a few reviews mention occasional rudeness or unhelpful behavior from some staff members, the majority of feedback highlights a positive and supportive atmosphere. Guests find the staff to be a significant strength of this hotel, contributing to an overall pleasant and comfortable stay experience.
Wi-Fi
La Quinta by Wyndham Buena Park offers complimentary WiFi for its guests, a convenience that adds value to one's stay in this well-located hotel. Users have reported good internet speed and a solid connection during their stays, making it generally useful for basic online activities. However, some guests experienced challenges with the WiFi, noting that it was spotty and sometimes very slow. Streaming services like Netflix and YouTube, as well as connecting gaming or DVD devices, seem to have encountered issues. Despite these occasional disruptions, the free internet service is a thoughtful amenity that contributes positively to the overall hotel experience.
Gym
La Quinta by Wyndham Buena Park offers a gym that has received varied feedback from its guests. Many appreciated the well-equipped and spacious fitness facility, highlighting that the gym was great and sufficient for their needs. Guests found the gym clean and praised its generous size. Additionally, the hotel's gym is conveniently available for use along with other amenities like a pool and laundry facilities.
However, some guests noted areas for improvement. The gym space is small and the air circulation could be better, as there is no air conditioning. Some equipment is reported to be malfunctioning and there was a lack of water supplies in the gym. Despite these issues, the overall sentiment regarding the gym was positive, complemented by the excellent service from the staff and the great breakfast offered by the hotel.
Pool
Situated in a safe and secure area, La Quinta by Wyndham Buena Park boasts an outdoor pool and a jacuzzi that have generally received positive remarks from guests. Many visitors appreciated the diligent staff who maintained the pool area daily, often commenting on the water's cleanliness. The location offered an enjoyable experience for many, particularly families with numerous guests noting how much their kids loved the pool. Descriptions such as very clean, very nice and great frequently appeared, highlighting the satisfaction with the pool's upkeep and ambiance.
However, there were occasional critiques, particularly regarding the number and quality of pool chairs with some guests wishing for more or better seating options poolside. A few guests noted that the pool was sometimes very cold or mentioned concerns about cleanliness upon specific visits, while others pointed out it could sometimes close too early. Despite these minor issues, the overall feedback suggests that the pool and jacuzzi areas were inviting, clean, quiet and well-supplied with amenities like towels.
Though La Quinta Buena Park is a pet-friendly hotel, some guests felt that a more refined approach to room assignments for pet and non-pet guests could be beneficial. Nonetheless, the strong positive notes around the pool reflect a generally satisfying experience for most visitors, making it an attractive feature of the hotel.
Family
La Quinta by Wyndham Buena Park is a great choice for families seeking a comfortable and convenient stay in Orange County. The hotel is family-friendly, offering clean and adequate rooms that comfortably accommodate families and includes amenities like laundry facilities to make life easier for parents. Guests often mention the fantastic and friendly staff who provide complimentary breakfast and the ample parking available on-site adds to the overall convenience. The location is notably close to everything families want to do in Orange County, including nearby dining options. Weekends at the hotel are filled with memorable moments, making it a place that families, including those with pets, love and recommend.
3 Star
La Quinta by Wyndham Buena Park is a three-star hotel that provides decent value for guests. Despite its older property and facilities that could benefit from some updates, it meets the general standards expected of a three-star chain. Guests found the hotel overall fine with breakfast being notably good and everything generally okay. The friendly and kind staff stood out positively for many, though there were isolated incidents of less favorable interactions. The hotel serves well as a stopover, suitable for business travelers and those looking for a moderate level of accommodation. While it may not reach the heights expected by all patrons, it exceeded the expectations of some for this level of hotel, making it an overall satisfactory choice within its category.
Business
La Quinta by Wyndham Buena Park caters well to business travelers, offering a range of conveniences suited for work and travel. The property is recognized for its good value for money and is well-located, making it a strategic choice for those on business trips. Among its facilities, the business center stands out as particularly useful and accommodating, providing a dependable space for work-related activities.
Guests appreciated the availability of laundry services and adequate parking with short distances, adding to the overall convenience of the stay. Despite being an older property in need of some updates, it remains a preferred choice for many due to its cleanliness and well-maintained public areas. While the breakfast service could use some improvements in terms of timing, the general consensus is that La Quinta by Wyndham Buena Park is an ideal venue for business-related stays, offering essential amenities and a conducive environment for work.
Accessible
La Quinta by Wyndham Buena Park received positive remarks regarding its accessibility for guests with disabilities. The hotel rooms and parking were noted as accessible, making it easier for all users to navigate the premises. Guests appreciated the availability of acceptable towels and the cleanliness of the pool and spa areas. Friendly staff further enhanced the experience. However, some did encounter issues with the elevators being slow and not always clean with one elevator occasionally out of service. Overall, the hotel makes a commendable effort to be accessible, though improvements to elevator maintenance could enhance guest satisfaction.
Outdoor Pool
The outdoor pool at La Quinta by Wyndham Buena Park receives positive remarks for being appealing and well-maintained. Guests appreciate the pleasant amenities, including the pool, which is noted for its cleanliness. Children enjoy spending time in the inviting pool area. However, there are some mixed reviews, as a few guests mentioned the pool being freezing cold and the pool and jacuzzi closing too early. Despite these issues, the overall sentiment highlights the pool as a valuable and updated facility contributing positively to the hotel experience.
Dog Friendly
La Quinta by Wyndham Buena Park earns praise for its pet-friendly atmosphere, evident through its policies and dedicated dog areas. Guests appreciate the hotel's commitment to providing a comfortable stay for pets, highlighting the designated pet area as a positive feature. Many found the surroundings welcoming and accommodating for their furry friends, underscoring the value of the dog-friendly setup.
However, there are notable complaints regarding persistent pet odors within the hotel. Reviewers mention the smell of wet dog and pet-related scents in hallways and rooms, indicating a need for better odor management. The $75 fee per dog is also a point of mention, suggesting a clear policy on pet charges. Some feel there should be a designated separation between pet-friendly and non-pet-friendly rooms to enhance the overall experience for all guests. Despite these issues, the hotel's dog-friendly environment remains a significant advantage for travelers with pets.
Yes, La Quinta by Wyndham Buena Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta by Wyndham Buena Park.
Yes, La Quinta by Wyndham Buena Park welcomes dogs.
Yes, parking facilities are available at La Quinta by Wyndham Buena Park.