La Paz24.18510500,
-110.30205300,
Paseo Alvaro Obregon Km. 2.5 (Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCity Express by Marriott La Paz consistently impresses guests with its prime location along the boardwalk avenue, offering easy access to beautiful beaches and key attractions such as Balandra Beach and El Tecolote. The hotel’s proximity to the Malecon enhances the overall experience, enabling guests to enjoy stunning sea views and vibrant local dining options just a short walk away. The facilities earn praise for being well-maintained and inviting, highlighted by a heated pool and comfortable ambiance, making it a reliable choice for both business and leisure travelers.
The breakfast offerings receive mixed reviews; while many guests appreciate the taste and freshness of the buffet, some note a lack of variety and suggest expanding the menu. The rooms are generally clean, modern, and provide good value for the price, despite some being compact and with areas needing maintenance.
Cleanliness overall is positively received, with the hotel maintaining tidy common areas and facilities. However, occasional lapses in room cleanliness and maintenance issues are noted. The dedicated and friendly staff consistently enhance the guest experience with their professionalism and attentive service, despite a few areas for improvement mainly at the reception desk.
The hotel's free Wi-Fi services have mixed feedback, with some guests experiencing difficulties in connectivity. Meanwhile, the pool area is appreciated for its warmth and comfort, though cleanliness and maintenance can improve. Secure and spacious parking adds convenience for visitors, especially those exploring the nearby coastal attractions.
The beds receive varied opinions regarding comfort, with some guests noting issues with mattress firmness and linen conditions. On the business front, the hotel stands out as a suitable, budget-friendly option for short stays, despite lacking extensive dining facilities.
In summary, City Express by Marriott La Paz offers a balanced combination of location, service, and comfort, making it a favorable choice for those seeking value and convenience. While there are areas for enhancement, the positive aspects and staff commitment contribute to an enjoyable stay for most guests. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is recognized as a green and sustainable accommodation option in La Paz.
Business Hotel
As part of the Marriott group, this hotel likely offers standard business amenities such as Wi-Fi and possibly meeting facilities. Its location may also provide convenient access to business areas.
Hotel with Parking
The hotel provides on-site parking for guests. Its location on Paseo Alvaro Obregon offers easy access to the city's main attractions and the Malecon, making it convenient for travelers with cars.
4-Star Hotel
Provides a convenient and affordable option for travelers. It offers clean and comfortable rooms, a complimentary breakfast, and is well-suited for short stays and business trips.
Hotel with Outdoor Pool
City Express by Marriott La Paz features an outdoor swimming pool and is located on the waterfront.
Hotel with Heated Pool
This hotel includes a heated swimming pool and an outdoor swimming pool among its amenities. It is a convenient option for business and leisure travelers.
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Gym
Room Types
Queen RoomThe unit has 1 bed.
Double Room with Two Double BedsThe unit offers 2 beds.
Superior Queen Room with Sofa BedThe unit has 2 beds.
Guest Reviews
7.5
Good
Location
City Express by Marriott La Paz boasts a stellar location that keeps guests delighted time and time again. The hotel is strategically nestled along the boardwalk avenue, providing easy access to both beautiful beaches and popular attractions like Balandra Beach and El Tecolote. Its proximity to the Malecon allows visitors to enjoy leisurely walks with stunning sea views, making it a great spot to unwind and soak in the sunset after a day of beach-hopping. Though a bit distant from the city center, the hotel remains centrally placed for those interested in experiencing the vibrant local dining scene, with numerous restaurants and bars within a walkable distance.
The hotel doesn’t just win praise for its location but also for its inviting and well-maintained facilities. Guests appreciate the heated pool, clean and comfortable rooms, and the family-friendly, relaxing atmosphere it offers. The attentive and friendly staff consistently receive glowing remarks, adding to the overall pleasant experience of staying here. For travelers, whether on business or leisure, City Express by Marriott La Paz is a reliable choice with its prime location, providing easy access to both seaside tranquility and city vibrancy.
Breakfast
City Express by Marriott La Paz offers a breakfast experience that has sparked diverse opinions from its guests. Those who appreciated the breakfast highlighted the food's taste, noting it as very good, complete, and a worthy addition to the stay. There were positive mentions about the buffet being sufficient and fresh, with some guests particularly enjoying options like yogurt, granola, fresh fruit, eggs, toast, coffee, and tea, which was always available. Several guests also commended the helpful and attentive staff, who ensured the dining experience was pleasant, even opening up extra space when it got crowded.
However, there were noticeable criticisms about the breakfast offerings. Many guests felt that the breakfast was too basic, lacking variety, and often repetitive, with the same menu served every day. Some pointed out issues with the food's flavor and seasoning and suggested adding more options like hot cakes, danishes, or boiled eggs to improve the breakfast experience. Others mentioned that the breakfast area tended to get crowded and that the breakfast could benefit from a wider variety of options to better satisfy guests' expectations.
In sum, while the breakfast at City Express by Marriott La Paz is appreciated for its convenience and quality service, there is room for improvement in terms of variety and flavor to enhance the overall guest experience.
Rooms
City Express by Marriott La Paz receives mixed reviews from its guests, with several recurring themes about the hotel rooms. On a positive note, guests frequently mention the cleanliness and comfort of the rooms, noting they provide a suitable space for a short stay. Guests appreciate the reasonable rates and often highlight the hotel’s convenient location and overall modern appearance. Visitors have found the staff to be very nice and characterized by professionalism, particularly notable in the management team.
However, there are some consistent criticisms. Many found the rooms to be on the smaller side with limited space, and the furnishings sometimes appeared worn or in disrepair. Issues with amenities are noted, with some guests encountering broken showers, a shortage of towels, and a lack of essentials like soap or shampoo. Noise from air conditioning and discrepancies in reservation fulfillment are also areas of concern. While the hotel seems to offer a good price-quality ratio, improvements in room size, in-room amenities, and maintenance could enhance the guest experience. Despite these issues, the cleanliness and modern feel of the rooms often positively impact the overall impression for many travelers.
Beds
City Express by Marriott La Paz receives mixed reviews when it comes to the comfort of their beds. Some guests appreciate the beds for being very comfortable and note that rooms are clean, contributing to a pleasant stay. However, several visitors have highlighted a range of issues with the bedding. A common theme is the hard and uncomfortable nature of the mattresses, with some even describing them as overly firm or in poor condition, and a few unfortunate instances reported the presence of bedbugs. While some pillows are deemed very soft or comfortable, others are criticized for being lumpy or worn out, with a number of guests waking up feeling twisted and dissatisfied. A few reviewers have expressed concerns about the cleanliness of the linens and pillows, in particular, noting instances where linens appeared worn out or stained. Overall, while some guests find the mattresses adequate, others feel that improvements are needed, especially considering the price point.
Cleanliness
City Express by Marriott La Paz presents a mixed but generally positive picture when it comes to cleanliness, as per guest reviews. Many guests have highlighted the cleanliness and comfort of the rooms, considering them well-maintained and equipped with necessary amenities for a comfortable stay. The overall cleanliness of the hotel is frequently singled out, with common areas and facilities often described as clean and tidy. However, some guests have noted issues with room cleanliness upon arrival, mentioning outdated and stained linens, along with occasional lapses in the thoroughness of cleaning. There are also mentions of some neglected areas within the hotel that could benefit from maintenance, like worn towels and bathrooms that need more attention. Despite some room for improvement, the general consensus seems to be that the hotel's positive aspects – such as good water pressure in showers, friendly staff, and overall facility cleanliness – make it a reasonably clean option for travelers.
Staff
At City Express by Marriott La Paz, the guest experience is significantly shaped by the dedicated staff, who consistently receive praise for their friendly and professional demeanor. Visitors often highlight the excellent and attentive service provided by both the reception and general hotel staff, which contributes greatly to the overall satisfaction during their stay. Numerous reviews emphasize how the staff's kindness and helpfulness enhance the welcoming atmosphere of the hotel. Housekeeping and kitchen teams also earn positive remarks for their diligence and pleasant attitude, despite facing heavy workloads.
Several guests have noted a few instances where service could be improved, particularly at the reception desk, with suggestions for more consistency in courteousness and efficiency during check-in. Nevertheless, individuals like Susana from reception stand out for her hospitality, offering valuable local advice and assistance.
Overall, despite isolated criticisms, the predominant sentiment is one of appreciation for the staff’s commitment to high-quality customer care, contributing to a warm and comfortable environment. The hotel’s prime location coupled with committed service makes it a popular choice for visitors seeking a good balance between value and experience.
Wi-Fi
City Express by Marriott La Paz garners mixed reviews when it comes to its Wi-Fi services. Guests have expressed frustration with unreliable and inconsistent internet access during their stay. Many encountered difficulties with connecting, noting that the signal was particularly weak or nonexistent in certain rooms. Some guests have described the internet service as a struggle, with an inability to maintain a connection on multiple devices. Despite these challenges, a few guests did experience excellent Wi-Fi and highlighted good internet access alongside the convenience of parking. The attentive and welcoming hotel staff added a positive note to the overall experience, even if the internet service left some room for improvement.
Pool
City Express by Marriott La Paz features a small yet inviting pool area that has received mixed feedback from guests. On a positive note, many find the water warm when sunny, contributing to the pleasant experience of relaxing poolside. The pool amenity offers good sun exposure, with heated options available. There are numerous loungers for guests to unwind, enhancing the overall comfort of the pool setting. However, some reviews indicate issues with cleanliness and maintenance, noting that the pool can appear dirty or neglected at times. Additionally, the aesthetic quality and services of the pool area could be improved, as there is minimal shade available for guests seeking relief from the sun. While some appreciate the warmth and comfort the pool provides, others have faced challenges due to the cold temperature of the water or early closure times. Overall, the pool is appreciated for its cozy ambiance, though consistent upkeep could greatly enhance guest satisfaction.
Parking
City Express by Marriott La Paz offers guests a convenient and hassle-free parking experience. Visitors frequently highlight the ample and spacious parking facilities, making it easy to find a spot without any difficulty. The availability of plenty of parking space ensures that guests can park their vehicles securely and comfortably during their stay. Additionally, the presence of free parking next to the beach adds to the hotel's appeal, providing an extra level of convenience for those enjoying the coastal attractions. Overall, the hotel succeeds in offering a seamless parking experience that complements their guests' visits.
Business
City Express by Marriott La Paz offers a convenient location for business travelers, making it ideal for those attending conferences or needing to conduct business within walking distance. The hotel is well-suited for short stays and offers a good price-quality ratio, appealing to budget-conscious business travelers and students alike. Despite some feedback indicating certain aspects have declined, the overall experience for business purposes is adequately met with a quiet room environment most of the time. Although there is a lack of dining facilities or places to purchase drinks, the hotel's strategic positioning is highly recommended for those combining business with a bit of tourism.
Yes, City Express by Marriott La Paz has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at City Express by Marriott La Paz.
No, City Express by Marriott La Paz doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott La Paz.