Tru by Hilton Lafayette River Ranch
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Summary of reviewsTru by Hilton Lafayette River Ranch consistently receives high praise for its exceptional location, making it a popular choice among visitors. Guests appreciate its proximity to a variety of dining and shopping options, many within walking distance and its central access to Lafayette's attractions. The spacious setting, accommodating for pets and friendly, welcoming staff further enhance the experience.
The breakfast offerings are another highlight, impressing guests with a wide variety of options including hot items and a comprehensive buffet that caters to different dietary preferences. The pleasant breakfast area and friendly service add to the positive reviews with many guests enjoying the ample selection.
Rooms at the hotel generally receive positive feedback for their cleanliness and size with many guests noting the modern, well-maintained conditions and comfortable beds that contribute to a restful stay. Some minor issues were reported, such as occasional dampness or odors and the absence of certain amenities like refrigerators. However, the courteous and accommodating staff make up for these shortcomings, ensuring a pleasant experience overall.
Cleanliness reviews are generally favorable, highlighting the bright and inviting atmosphere of public areas and rooms. Though there are occasional lapses in housekeeping, the overall impression remains positive with many guests finding the property well-kept.
The staff at Tru by Hilton Lafayette River Ranch are frequently commended for their exceptional customer service, going above and beyond to accommodate guests' needs. Special mentions of staff members like Blake and Ms. Sandy underline the proactive and welcoming nature of the team.
The outdoor pool is well-regarded for its cleanliness and inviting atmosphere, offering a pleasant setting for guests to relax. The inclusion of pool toys and the engaging lobby area with a pool table add to the family-friendly environment, despite minor maintenance suggestions.
While opinions on the beds vary, a significant number of guests find them comfortable, contributing positively to their stay. Some suggest improvements for better comfort, but the general sentiment remains favorable.
In summary, Tru by Hilton Lafayette River Ranch stands out for its strategic location, impressive breakfast, clean and comfortable rooms, exceptional staff and inviting pool area, making it a recommended choice for both leisure and practical stays in Lafayette.
Categories
The breakfast offerings are another highlight, impressing guests with a wide variety of options including hot items and a comprehensive buffet that caters to different dietary preferences. The pleasant breakfast area and friendly service add to the positive reviews with many guests enjoying the ample selection.
Rooms at the hotel generally receive positive feedback for their cleanliness and size with many guests noting the modern, well-maintained conditions and comfortable beds that contribute to a restful stay. Some minor issues were reported, such as occasional dampness or odors and the absence of certain amenities like refrigerators. However, the courteous and accommodating staff make up for these shortcomings, ensuring a pleasant experience overall.
Cleanliness reviews are generally favorable, highlighting the bright and inviting atmosphere of public areas and rooms. Though there are occasional lapses in housekeeping, the overall impression remains positive with many guests finding the property well-kept.
The staff at Tru by Hilton Lafayette River Ranch are frequently commended for their exceptional customer service, going above and beyond to accommodate guests' needs. Special mentions of staff members like Blake and Ms. Sandy underline the proactive and welcoming nature of the team.
The outdoor pool is well-regarded for its cleanliness and inviting atmosphere, offering a pleasant setting for guests to relax. The inclusion of pool toys and the engaging lobby area with a pool table add to the family-friendly environment, despite minor maintenance suggestions.
While opinions on the beds vary, a significant number of guests find them comfortable, contributing positively to their stay. Some suggest improvements for better comfort, but the general sentiment remains favorable.
In summary, Tru by Hilton Lafayette River Ranch stands out for its strategic location, impressive breakfast, clean and comfortable rooms, exceptional staff and inviting pool area, making it a recommended choice for both leisure and practical stays in Lafayette.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Gym
This hotel features a fitness center. This allows guests to keep up with their workouts while traveling.
3-Star Hotel
Features modern and colorful rooms, a complimentary breakfast, and a fitness center. The hotel offers a vibrant and budget-friendly experience.
Hotel with Outdoor Pool
This hotel includes an outdoor pool, offering a facility for guests to relax and swim.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Guest Reviews
Tru by Hilton Lafayette River Ranch boasts a fantastic location, according to numerous reviews. Guests repeatedly praised its proximity to a variety of dining and shopping options, many of which are within walking distance. Its central placement also means that it is conveniently accessible to numerous attractions around Lafayette, making it an ideal spot for both leisure and practical purposes. Visitors particularly appreciated the hotel’s setting for offering plenty of space, not just for walks but also for accommodating pets. The friendly and welcoming staff further enhance the overall experience, combining with the great facilities to make this hotel a favored choice. While some mentioned minor setbacks such as the pool being closed, the overwhelmingly positive feedback highlights the property's strategic location as a primary draw.
Tru by Hilton Lafayette River Ranch offers a varied breakfast experience that has garnered positive feedback from many guests. Numerous reviewers found the breakfast to be amazing and great, highlighting the wide variety of options available, including hot items such as eggs and sausage, as well as a pancake machine, bacon, scrambled eggs and more. The buffet is described as extensive and more than just a typical continental spread, appealing to different dietary preferences, including those following a keto diet.
The breakfast area received praise for being pleasant and the breakfast service was commended for its excellence and friendly staff. Specific mentions of satisfying options like muffins, fruit, yogurt and cornflakes further underline the comprehensive nature of the offerings. While some noted the breakfast as average or okay and a few pointed out instances of limited availability, the overall sentiment leans heavily towards a positive experience with many guests loving and enjoying the breakfast provided.
Tru by Hilton Lafayette River Ranch receives generally positive feedback from its guests, particularly regarding the cleanliness and size of the rooms. Many reviewers highlight the spaciousness and the pristine condition of the accommodations, noting that the rooms are comfortable and feature large, appealing bathrooms with walk-in showers. Guests also appreciate the modern, well-maintained appearance of the hotel itself.
The beds are frequently praised for their comfort, contributing to the overall restful experience. However, some guests had issues with bed comfort and setup, reporting that the beds occasionally moved on their platforms or were less comfortable than expected.
A few reviewers mention some drawbacks, such as rooms being smaller than anticipated, a slight dampness with a moldy odor, lack of a refrigerator and the need for better bathroom ventilation. Additionally, there were occasional mix-ups with room types and readiness upon check-in.
Travelers accompanying pets should note that there may be inquiries about service animal status. Despite these issues, the accommodating and courteous staff leave a strong positive impression and many guests find both the property and the rooms to be clean, comfortable and well-suited for a pleasant stay.
Guests at Tru by Hilton Lafayette River Ranch have shared varied opinions about the beds at the hotel. Multiple reviewers found the beds to be very comfortable and the pillows to add to their comfort. Several guests mentioned specifically that they loved the bed for its comfort with descriptions such as very comfortable bed and comfy bed. A few mentioned that the mattresses were firm, which may be a positive for some travelers.
However, not everyone shared this sentiment. Some reviewers reported that the beds were disappointing and not comfortable with a few noting issues like the beds sliding around on the platform or being too small. There were comments suggesting that the mattresses could use an upgrade or be a bit softer for optimal comfort. Despite the mixed feedback, the majority highlighted the comfort of the beds, suggesting a generally positive experience.
The cleanliness reviews for Tru by Hilton Lafayette River Ranch reveal a mixed bag of experiences. Numerous guests commend the hotel for its cleanliness, highlighting the clean and attractive layout, bright and clean lobby and the overall fresh and inviting atmosphere of the property. Many reviews also note that the rooms were very clean and cozy with comfortable beds contributing to a pleasant stay. The hotel's central location adds to its appeal with guests appreciating the conveniences it offers.
Positive points include the friendly and helpful front desk staff and a modern, well-maintained facility. Public areas and the lobby receive particular praise for their cleanliness and welcoming ambiance.
However, some guests reported cleanliness issues, specifically pointing out dirty floors, hair in showers and remnants from previous guests. Several reviews mentioned that the bathrooms could have been cleaned more thoroughly with some experiencing unpleasant odors. A few guests found their rooms to be small and not sufficiently clean with particular complaints about unclean surfaces and mold.
In summary, while many guests praise the cleanliness and comfort of Tru by Hilton Lafayette River Ranch, there are occasional lapses in housekeeping that could affect overall satisfaction.
At Tru by Hilton Lafayette River Ranch, the staff earns high praise for their friendliness, politeness and attentiveness. Guests repeatedly emphasize the exceptional customer service, highlighting how team members go above and beyond to accommodate needs and ensure a pleasant stay. The property is consistently described as clean with employees like Blake and Ms. Sandy receiving special mentions for their dedication and helpfulness. Overall, guests are met with a warm, welcoming environment, featuring staff who are described as happy, professional and cooperative. Despite a few isolated criticisms, the general consensus portrays a commendable and proactive team that significantly enhances the guest experience.
Tru by Hilton Lafayette River Ranch boasts a large and beautifully decorated outdoor pool that receives praise for its cleanliness and inviting atmosphere. The pool area is complemented by a well-maintained outside space, providing a pleasant setting for relaxation. Guests appreciate the convenience of toys available for use, despite some reports of them being broken. The hotel lobby, featuring a pool table, offers engaging entertainment, especially for families with kids. While some found the pool needing minor maintenance and suggested heating it would enhance the experience, the overall welcoming atmosphere and comfortable amenities make it a standout feature of the hotel.
Location Show Map
Location
Breakfast
The breakfast area received praise for being pleasant and the breakfast service was commended for its excellence and friendly staff. Specific mentions of satisfying options like muffins, fruit, yogurt and cornflakes further underline the comprehensive nature of the offerings. While some noted the breakfast as average or okay and a few pointed out instances of limited availability, the overall sentiment leans heavily towards a positive experience with many guests loving and enjoying the breakfast provided.
Rooms
The beds are frequently praised for their comfort, contributing to the overall restful experience. However, some guests had issues with bed comfort and setup, reporting that the beds occasionally moved on their platforms or were less comfortable than expected.
A few reviewers mention some drawbacks, such as rooms being smaller than anticipated, a slight dampness with a moldy odor, lack of a refrigerator and the need for better bathroom ventilation. Additionally, there were occasional mix-ups with room types and readiness upon check-in.
Travelers accompanying pets should note that there may be inquiries about service animal status. Despite these issues, the accommodating and courteous staff leave a strong positive impression and many guests find both the property and the rooms to be clean, comfortable and well-suited for a pleasant stay.
Beds
However, not everyone shared this sentiment. Some reviewers reported that the beds were disappointing and not comfortable with a few noting issues like the beds sliding around on the platform or being too small. There were comments suggesting that the mattresses could use an upgrade or be a bit softer for optimal comfort. Despite the mixed feedback, the majority highlighted the comfort of the beds, suggesting a generally positive experience.
Cleanliness
Positive points include the friendly and helpful front desk staff and a modern, well-maintained facility. Public areas and the lobby receive particular praise for their cleanliness and welcoming ambiance.
However, some guests reported cleanliness issues, specifically pointing out dirty floors, hair in showers and remnants from previous guests. Several reviews mentioned that the bathrooms could have been cleaned more thoroughly with some experiencing unpleasant odors. A few guests found their rooms to be small and not sufficiently clean with particular complaints about unclean surfaces and mold.
In summary, while many guests praise the cleanliness and comfort of Tru by Hilton Lafayette River Ranch, there are occasional lapses in housekeeping that could affect overall satisfaction.
Staff
Pool
Yes, Tru by Hilton Lafayette River Ranch has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tru by Hilton Lafayette River Ranch.
Yes, Tru by Hilton Lafayette River Ranch welcomes dogs.
No, parking facilities aren't available at Tru by Hilton Lafayette River Ranch.
Yes, Tru by Hilton Lafayette River Ranch has a gym.
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