WoodSpring Suites Lafayette
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Summary of reviewsWoodSpring Suites Lafayette garners positive attention primarily for its convenient location and friendly staff. Positioned near major highways and close to the city center and airport, the hotel offers easy access to Lafayette’s key spots. Visitors appreciate the quiet surroundings and the ample parking available. The hotel’s amenities, such as full refrigerators, stoves and microwaves in rooms, cater well to extended stays, enhancing the overall guest experience.
Guest opinions on rooms are varied with many finding them clean, well-furnished and cozy. The rehabilitated rooms, comfortable beds and cool temperatures are additional perks. However, there are significant concerns regarding room conditions with reports of unpleasant smells, cleanliness issues and visible damage. Common problems include missing kitchen supplies, noisy A/C units and malfunctioning appliances, which detract from the overall stay. Cleanliness throughout the hotel receives mixed reviews, as some guests commend the cleaning standards and friendly staff, while others highlight severe issues like dirty sheets, unclean bathrooms and pervasive smoke and food odors.
The staff at WoodSpring Suites Lafayette are frequently praised for their warmth and helpful attitudes. Exceptional service is often attributed to staff members like the nightshift young man with locs, Shane and Summer, whose friendliness and professionalism contribute positively to the guest experience. Although there are occasional criticisms about unhelpful behavior, the general consensus is that the staff endeavors to ensure a pleasant stay.
Opinions on the beds are mixed. Many guests find the beds comfortable and clean, adding to their satisfaction. However, others report discomfort due to thin mattresses on basic metal frames and flat pillows, indicating room for improvement in this aspect.
In summary, WoodSpring Suites Lafayette offers a strategic and quiet location, commendable hospitality from its staff and useful amenities, but faces challenges with room consistency and cleanliness, which may affect the overall guest experience.
Categories
Guest opinions on rooms are varied with many finding them clean, well-furnished and cozy. The rehabilitated rooms, comfortable beds and cool temperatures are additional perks. However, there are significant concerns regarding room conditions with reports of unpleasant smells, cleanliness issues and visible damage. Common problems include missing kitchen supplies, noisy A/C units and malfunctioning appliances, which detract from the overall stay. Cleanliness throughout the hotel receives mixed reviews, as some guests commend the cleaning standards and friendly staff, while others highlight severe issues like dirty sheets, unclean bathrooms and pervasive smoke and food odors.
The staff at WoodSpring Suites Lafayette are frequently praised for their warmth and helpful attitudes. Exceptional service is often attributed to staff members like the nightshift young man with locs, Shane and Summer, whose friendliness and professionalism contribute positively to the guest experience. Although there are occasional criticisms about unhelpful behavior, the general consensus is that the staff endeavors to ensure a pleasant stay.
Opinions on the beds are mixed. Many guests find the beds comfortable and clean, adding to their satisfaction. However, others report discomfort due to thin mattresses on basic metal frames and flat pillows, indicating room for improvement in this aspect.
In summary, WoodSpring Suites Lafayette offers a strategic and quiet location, commendable hospitality from its staff and useful amenities, but faces challenges with room consistency and cleanliness, which may affect the overall guest experience.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
This hotel offers free parking. On-site and self parking options are provided for guest convenience.
Accessible Hotel
Hotel with Gym
Guest Reviews
WoodSpring Suites Lafayette receives commendations for its strategically convenient location. Nestled close to major highways and the interstate, the hotel offers easy access to various key spots around Lafayette. Guests find it ideally situated, just ten minutes from the city center and the airport, making travel hassle-free. The proximity to popular areas such as the ballpark, campus and local attractions is another highlight with many praising the short distances to everything they need. The area around the hotel is generally quiet, providing a tranquil environment for relaxation.
In addition to its prime location, the hotel features spacious parking and essential amenities like a full refrigerator, stove and microwave in rooms, catering well to extended stays. Staff warmth and inviting hospitality add to the positive experience, making it a reliable choice for those visiting Lafayette.
WoodSpring Suites Lafayette offers a mixed experience when it comes to room conditions. On a positive note, several guests found their rooms to be clean, well-furnished and in good repair. Some specifically mentioned the rooms being cozy, spacious and equipped with comfortable beds, although better pillows were occasionally wished for. The rehabilitated rooms and the cool temperature of the rooms during stays were additional positives highlighted in the reviews.
However, many guests reported significant issues, including unpleasant smells like smoke and urine, unaddressed cleanliness problems and inconsistent housekeeping. Some described rooms with visible damage such as holes in walls and stains on sheets and noted that pictures online did not accurately reflect the current state of the rooms. There were mentions of missing kitchen supplies and minimal amenities with the A/C being noisy and some room appliances, like TVs and microwaves, not functioning properly. Additionally, an overall bad odor and heat in common areas like hallways and elevators further detracted from the experience. Despite some rehabilitated rooms, the inconsistency across different rooms raised concerns among visitors.
Reviews of the beds at WoodSpring Suites Lafayette are mixed. On the positive side, many guests found the beds to be very comfortable and clean with some describing them as comfy. However, there are frequent complaints about the beds as well. Some guests mentioned that the beds have a basic metal frame with a thin mattress, making them feel hard and uncomfortable. There were also negative comments about the pillows with several reviews describing them as flat and terrible. Additionally, a few guests noted that their bed was not clean. Overall, while some visitors had a good experience with the bedding, others found significant room for improvement.
WoodSpring Suites Lafayette has received mixed reviews regarding the cleanliness of its facilities. While some appreciate the friendly staff and remarked that their rooms were clean and private, others have encountered several cleanliness issues. Positive notes mention that the facility is generally clean with one review specifically pointing out the inviting staff and convenient location.
However, many reviews highlight significant cleanliness concerns, including dirty sheets with stains and hair, unclean bathrooms and unpleasant smells throughout the hotel. Numerous guests reported mold on the walls, floors that were not properly cleaned and a pervasive smell of smoke and old food. Several reviews also mentioned a general sense of discomfort due to the lack of cleanliness and maintenance issues, such as malfunctioning air conditioning and the presence of pet and human hair in rooms. The exterior appearance was found to be misleading compared to the interior cleanliness standards observed by many.
In summary, while there are some positive remarks about the hotel's cleanliness and friendly staff, there are prevalent reports of unclean rooms, unpleasant odors and overall poor maintenance at WoodSpring Suites Lafayette.
WoodSpring Suites Lafayette impresses with its warm and friendly staff, generating an overall positive vibe for guests. Many reviews highlight the exceptional service provided by team members, showcasing their polite mannerisms and helpful attitudes. Notable mentions include the nightshift young man with locs and Shane, the front desk clerk, who both stand out for their kindness and willingness to assist. Summer, the check agent, has been described as incredibly friendly, contributing to the welcoming atmosphere.
While there are a few criticisms regarding unhelpful and occasionally rude staff, the majority of guest feedback indicates a consistent level of friendliness and professionalism. The reception staff, in particular, are praised for their attentiveness and dedication to making guests feel comfortable. The overall impression is that of a team that, for the most part, goes out of its way to ensure a pleasant stay, despite occasional service lapses.
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Location
In addition to its prime location, the hotel features spacious parking and essential amenities like a full refrigerator, stove and microwave in rooms, catering well to extended stays. Staff warmth and inviting hospitality add to the positive experience, making it a reliable choice for those visiting Lafayette.
Rooms
However, many guests reported significant issues, including unpleasant smells like smoke and urine, unaddressed cleanliness problems and inconsistent housekeeping. Some described rooms with visible damage such as holes in walls and stains on sheets and noted that pictures online did not accurately reflect the current state of the rooms. There were mentions of missing kitchen supplies and minimal amenities with the A/C being noisy and some room appliances, like TVs and microwaves, not functioning properly. Additionally, an overall bad odor and heat in common areas like hallways and elevators further detracted from the experience. Despite some rehabilitated rooms, the inconsistency across different rooms raised concerns among visitors.
Beds
Cleanliness
However, many reviews highlight significant cleanliness concerns, including dirty sheets with stains and hair, unclean bathrooms and unpleasant smells throughout the hotel. Numerous guests reported mold on the walls, floors that were not properly cleaned and a pervasive smell of smoke and old food. Several reviews also mentioned a general sense of discomfort due to the lack of cleanliness and maintenance issues, such as malfunctioning air conditioning and the presence of pet and human hair in rooms. The exterior appearance was found to be misleading compared to the interior cleanliness standards observed by many.
In summary, while there are some positive remarks about the hotel's cleanliness and friendly staff, there are prevalent reports of unclean rooms, unpleasant odors and overall poor maintenance at WoodSpring Suites Lafayette.
Staff
While there are a few criticisms regarding unhelpful and occasionally rude staff, the majority of guest feedback indicates a consistent level of friendliness and professionalism. The reception staff, in particular, are praised for their attentiveness and dedication to making guests feel comfortable. The overall impression is that of a team that, for the most part, goes out of its way to ensure a pleasant stay, despite occasional service lapses.
No, WoodSpring Suites Lafayette doesn't have any pool.
No, a spa isn't available at WoodSpring Suites Lafayette.
Yes, WoodSpring Suites Lafayette welcomes dogs.
Yes, parking facilities are available at WoodSpring Suites Lafayette.
Yes, WoodSpring Suites Lafayette has a gym.
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