Lagoi1.17682600,
104.37402100,
Jln. Gurindam Dua Belas Kav T30-32, Lagoi Bay, Pulau Bintan(Show on Map)
8.0
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsKamuela Villa Lagoi Bay Bintan offers a tranquil escape ideal for those seeking serenity near the coast. Its peaceful location, within easy walking distance of Lagoi Bay and a nearby quiet beach, allows guests to enjoy picturesque strolls and the coastal charm. The villas are conveniently accessible from the ferry terminal, adding to their appeal.
Guests appreciate the spacious, well-maintained accommodations and the private pools that significantly enhance their stay. Each villa is designed with privacy and comfort in mind, creating a zen-like atmosphere. The private pools, often cited as a standout feature, are spacious, clean, and perfectly integrated into the villa experience, offering relaxation and exclusivity.
The friendly and attentive staff are consistently praised for their exceptional service and effective communication in English. They contribute to a welcoming environment, ensuring that guests' needs are met promptly.
Breakfast at the villa has a mix of reviews, with positive notes on the convenience of in-room delivery and the variety of cuisines offered. While some aspects, like portion sizes and food temperature, could use improvement, the overall dining experience provides decent options, though expanding the dinner menu and enhancing dish quality would benefit guests further.
The villas are particularly well-suited for families, offering spacious layouts and private pools that children can enjoy freely. The thoughtful design and amenities, such as toddler-friendly food options and pre-prepared cots, cater well to families seeking comfort and relaxation.
The cleanliness of the villas receives generally positive feedback, though there are occasional issues with stained linens and insects. Despite this, the rooms are clean and comfortable, with beds that most guests find soft and accommodating.
Overall, Kamuela Villa Lagoi Bay Bintan presents a serene and comfortable getaway with its exceptional staff, notable private pools, and family-friendly environment, making it an inviting destination for relaxation. Show more
Read review summaries for all categories
Categories
Resort for Honeymoon
Located in Lagoi Bay, this resort offers private villas that provide an intimate and secluded setting for honeymooners. The beautiful surroundings and luxurious amenities ensure a memorable experience.
Resort with Spa
Boutique villa resorts often provide spa services for guests seeking relaxation and wellness. Kamuela Villa Lagoi Bay Bintan likely offers spa treatments, though specific details aren't available in the context.
Family Friendly Resort
This resort offers private pool villas, which are highly desirable for families seeking privacy and dedicated swimming access. Its location near Plaza Lagoi provides convenient access to nearby beaches, shops, and restaurants.
Romantic Resort
Kamuela Villa Lagoi Bay Bintan offers private villas with modern amenities and a serene atmosphere. The villas provide couples with a secluded and romantic retreat.
Small Resort
The Kamuela Villa offers a private and intimate experience with its villa-style accommodations. Its location in Lagoi Bay provides a serene and cozy atmosphere, enhanced by the resort-style amenities.
Resort with Private Pool Rooms
This property features private villas with one or two bedrooms, each including a private pool. It emphasizes privacy, seclusion, and personalized service for a tranquil escape.
Resort with Swimming Pool
Indoor Pool Private Pool Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Parking
4-Star Resort
Resort with Outdoor Pool
Resort with Indoor Pool
Room Types
Studio Suite VillaWith 230 sqm of space, this villa provides a private pool, air conditioning, a flat-screen TV with cable channels, a minibar, and a refrigerator. Guests enjoy a private bathroom with a bathtub, complete with slippers, free toiletries, and a hair dryer. Bottled water is offered as a compliment.
Deluxe Suite VillaWith 250 sqm of space, this villa provides a private pool, air conditioning, a flat-screen TV with cable channels, a minibar, and a refrigerator. Guests enjoy a private bathroom with a bathtub, complete with slippers, free toiletries, and a hair dryer. Bottled water is offered as a compliment.
Signature Suite VillaWith 250 sqm of space, this villa provides a private pool, air conditioning, a flat-screen TV with cable channels, a minibar, and a refrigerator. Guests enjoy a private bathroom with a bathtub, complete with slippers, free toiletries, and a hair dryer. Bottled water is offered as a compliment.
Premier Suite VillaThe suite features air conditioning. The unit has 2 beds.
Studio Suite Villa TripleThe unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Kamuela Villa Lagoi Bay Bintan enjoys a serene and peaceful location that is ideal for those seeking tranquility near the coast. The villas are comfortably situated within walking distance of Lagoi Bay and a quiet nearby beach, offering guests the opportunity to enjoy relaxing strolls with picturesque views. The proximity to the beach ensures guests can easily enjoy the coastal charm without needing transportation. Furthermore, the villa’s location makes it accessible from the ferry terminal, requiring only a short drive.
The surroundings include Lagoi Plaza, although visitors should note that the shopping center remains largely deserted, potentially due to lingering effects of the pandemic. While the area might not be bustling with shopping or dining options, it offers a clean and calming environment perfect for unwinding. Nearby, a few eateries, including Warung Ye, provide dining options, although they close relatively early in the evening.
Guests at Kamuela Villa Lagoi Bay Bintan can appreciate the spacious and well-maintained accommodations, complemented by friendly staff who communicate effectively in English. Breakfast options are varied, contributing to a pleasant start each day. While the location is remote with limited activities and dining spots, its tranquility and proximity to nature remain inviting for those seeking a quiet escape.
Breakfast
The breakfast experience at Kamuela Villa Lagoi Bay Bintan receives mixed feedback from guests. On the positive side, guests appreciate the convenience of having breakfast delivered directly to their rooms, enjoying the variety of cuisines available, including local, American, and Chinese options. Many guests find the cakes delicious and fruits fresh and sweet, while the American-style breakfast with eggs is described as tasty and plentiful. The staff delivering breakfast are commended for their friendliness and proficiency in English.
However, some areas for improvement are noted. The breakfast portions are often regarded as small, and there are comments on the lack of variety in the menu. Some guests find the taste and quality of certain dishes lacking, with instances of food being served cold or arriving later than scheduled. There is also feedback suggesting enhancements in choice, taste, and portion size to elevate the breakfast experience.
Dinner
Nestled in the scenic Lagoi Bay, Kamuela Villa offers a tranquil getaway, though its dining options leave room for improvement. Guests have noted that while there are a few dining establishments available, such as two restaurants and a beach bar, the offerings tend to overlap with similar dishes and limited variety. The menu could benefit from expansion, especially considering the scarcity of nearby dining alternatives. Although some guests found the food affordable and good, others were less impressed, highlighting a need for enhanced quality and more vegetarian-friendly items. Room service is available, but options are limited, and occasionally meals arrive less than piping hot. Despite these drawbacks, there are moments of culinary satisfaction—for instance, certain dinner orders served in-room were enjoyed by diners. As for excursions beyond the villa, a seafood dining experience at a kelong fell short of expectations. Overall, while the dining experience at Kamuela Villa has its bright spots, there's potential for refinement, particularly in expanding the menu and improving consistency.
Rooms
Kamuela Villa Lagoi Bay Bintan has garnered appreciation from guests for its spacious and comfortable villas. Each villa is designed with a sense of privacy and tranquility that offers a truly relaxing getaway. The architecture and thoughtful design create a zen-like atmosphere, ensuring guests feel at ease throughout their stay. A standout feature is the private swimming pool available for each villa, which many guests found to be larger than expected and perfectly integrated into the overall villa experience. The rooms themselves are praised for their size, cleanliness, and cozy interiors, with many guests noting the well-maintained and newly updated feel of the décor. Bathrooms in the villas are described as amazing, boasting large baths and powerful rain showers that add an extra touch of luxury to the experience. Additionally, the villas are equipped with effective air conditioning systems and attractive decorations, making for a comfortable and picturesque stay. Guests have also appreciated the accommodating and responsive staff who promptly handle requests and contribute to the overall pleasant atmosphere of the villas.
Beds
At Kamuela Villa Lagoi Bay Bintan, guests frequently praise the comfort of the beds, often describing them as soft and accommodating. Many guests find themselves spending much of their time in the bedroom, highlighting the beds as a key aspect of their stay. With ample space, the beds can comfortably accommodate two people, although squeezing in a third is possible. Sufficient pillows add to the overall comfort, ensuring a restful sleep experience. However, some reviews point out areas for improvement, particularly with the cleanliness of the bedsheets and occasional presence of stains. While there's mention of a bedbug issue in one instance, it seems to be an isolated incident among otherwise positive feedback on the comfort of the bedding.
Cleanliness
Kamuela Villa Lagoi Bay Bintan receives mixed feedback regarding its cleanliness from guests. Some guests commend the hotel for its generally neat and clean rooms, appreciating the comfortable bedding and courteous staff. The service is noted as clean and prompt, contributing to an overall positive atmosphere.
However, several areas for improvement are highlighted. Common issues include stained bedsheets, towels, and curtains, as well as the presence of ants and flies, particularly during the night. Some guests also noted cleanliness concerns with the pool and specific areas like toilets and floors, suggesting they need more thorough cleaning. The living area lacks adequate cooling, which can compound discomfort in warm weather. Despite these challenges, the cleanliness is often described as above average, indicating potential for improvement.
Staff
Visitors to Kamuela Villa Lagoi Bay Bintan consistently praise the hotel staff for their remarkable service and friendliness. Guests emphasize the team's exceptional qualities: being attentive, proactive, and approachable throughout their stay. Communication is seamlessly managed via WhatsApp, allowing for quick and responsive interactions, whether it's about check-in, checkout, or various requests. The staff are noted for their warm demeanor, consistently greeting guests with smiles and providing prompt assistance. By meeting and often exceeding expectations, they ensure that guests' needs are attended to efficiently. Overall, the team fosters a welcoming environment, contributing to a positive and enjoyable experience for travelers.
Pool
The private pools at Kamuela Villa Lagoi Bay Bintan are frequently praised by guests, offering a great space for relaxation and leisure. Families particularly appreciate the convenience of a private pool attached to their villa, allowing children the freedom to swim as they please. Many guests find the pool's size to be just right for a family of three, highlighting its cleanliness and excellent condition. The pools provide a quiet escape, offering a peaceful environment that is considered great value for money. Additionally, the villas offer easy access to the pool directly from the bedroom, enhancing the overall comfort and enjoyment of the stay. Both the private and common pools are well-received, with the common pool described as nice and the private pool as fantastic. Overall, the pool facilities at Kamuela Villa Lagoi Bay Bintan leave a positive impression on guests, contributing to a relaxing and enjoyable holiday experience.
Family
Kamuela Villa Lagoi Bay Bintan offers an excellent setting for families with children looking for a relaxing getaway. Each villa is equipped with a surprisingly spacious private pool, ideal for kids who want to jump in and out at their leisure without the restrictions of set pool hours. The villa’s layout is thoughtfully designed to accommodate families, providing ample space and comfort. Guests often highlight the prompt and courteous service from the staff, who efficiently accommodate special requests, such as preparing food for toddlers like plain porridge. Additionally, reasonable amenities such as a cot are prepared in advance to ensure a smooth arrival for families with young children. The combination of a cozy atmosphere, dedicated facilities, and attentive service makes Kamuela Villa Lagoi Bay Bintan a favored destination for families seeking both relaxation and fun.
Private Pool
Kamuela Villa Lagoi Bay Bintan offers guests a standout feature that consistently impresses: its private pools. Each villa boasts its own private pool, contributing significantly to the appeal of the accommodation. Guests repeatedly commend the convenience and enjoyment of having a pool right next to their bedroom, creating a luxurious and intimate atmosphere. The pools are described as spacious and well-maintained, serving as a major attraction and often highlighted as the most memorable aspect of their stay. The design of placing the pool centrally within the villa further enhances its charm, providing both relaxation and privacy. The combination of comfort and exclusivity offered by these private pools makes them a defining feature of the guest experience at this location.
Yes, Kamuela Villa Lagoi Bay Bintan has pool(s) that belong to one or more of the following categories: Indoor Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Kamuela Villa Lagoi Bay Bintan.
No, Kamuela Villa Lagoi Bay Bintan doesn't allow dogs.
Yes, parking facilities are available at Kamuela Villa Lagoi Bay Bintan.
No, Kamuela Villa Lagoi Bay Bintan doesn't have a gym.