Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré
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Summary of reviewsVacancéole - Le Domaine du Château - La Rochelle / Île de Ré is located in a tranquil, well-positioned area near La Rochelle and Île de Ré, offering easy accessibility to local transport, the airport, cycling paths and various attractions such as forests, fields and the sea. Guests appreciate the convenience of underground parking, well-equipped apartments with spacious layouts and balconies or terraces, making it an ideal retreat to explore La Rochelle and its scenic surroundings.
The breakfast experience received mixed reviews. While some appreciated the friendly staff and enjoyed the variety, many found the quality lacking, citing poor selection, hygiene issues and an inconvenient timing for those looking to start their day early.
The apartments are generally praised for their spaciousness and comfort, especially the beds and are deemed suitable for families. However, cleanliness issues like dust, cobwebs and outdated furniture were noted by some guests, suggesting a need for improved maintenance and modernization of some facilities.
Concerns about cleanliness extend to the property overall with consistent reports of dirty apartments, cobwebs, mold in bathrooms and malfunctioning equipment. The gym and pool areas also faced critiques due to reports of being dirty and lacking proper heating.
Despite this, the staff are frequently commended for their friendliness and attentiveness. Individuals like Claire, Camille and Vincent were highlighted for their exceptional service. However, there were instances of staff appearing overwhelmed or unmotivated, pointing to a need for improvements in staff training and management.
The pool is often cited as a highlight, praised for its pleasant and clean state and additional facilities like the sauna and steam room add to the overall experience. However, some guests noted issues such as the pool being unheated, occasional cleanliness lapses and nuisances such as wasps, as well as limited access hours.
While the main beds received positive feedback for comfort, sofa beds were criticized for being uncomfortable and sometimes in poor condition, highlighting inconsistencies in guest comfort.
Overall, Vacancéole - Le Domaine du Château provides a serene and convenient base for exploring La Rochelle with comfortable accommodations and friendly staff. However, some areas, particularly cleanliness and maintenance, require attention to fully meet guest expectations.
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The breakfast experience received mixed reviews. While some appreciated the friendly staff and enjoyed the variety, many found the quality lacking, citing poor selection, hygiene issues and an inconvenient timing for those looking to start their day early.
The apartments are generally praised for their spaciousness and comfort, especially the beds and are deemed suitable for families. However, cleanliness issues like dust, cobwebs and outdated furniture were noted by some guests, suggesting a need for improved maintenance and modernization of some facilities.
Concerns about cleanliness extend to the property overall with consistent reports of dirty apartments, cobwebs, mold in bathrooms and malfunctioning equipment. The gym and pool areas also faced critiques due to reports of being dirty and lacking proper heating.
Despite this, the staff are frequently commended for their friendliness and attentiveness. Individuals like Claire, Camille and Vincent were highlighted for their exceptional service. However, there were instances of staff appearing overwhelmed or unmotivated, pointing to a need for improvements in staff training and management.
The pool is often cited as a highlight, praised for its pleasant and clean state and additional facilities like the sauna and steam room add to the overall experience. However, some guests noted issues such as the pool being unheated, occasional cleanliness lapses and nuisances such as wasps, as well as limited access hours.
While the main beds received positive feedback for comfort, sofa beds were criticized for being uncomfortable and sometimes in poor condition, highlighting inconsistencies in guest comfort.
Overall, Vacancéole - Le Domaine du Château provides a serene and convenient base for exploring La Rochelle with comfortable accommodations and friendly staff. However, some areas, particularly cleanliness and maintenance, require attention to fully meet guest expectations.
Aparthotel with Swimming Pool
This aparthotel provides access to a swimming pool. Located near Île de Ré, it offers comfortable accommodations and leisure facilities.
Outdoor Pool
Dog Friendly Aparthotel
Accessible Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Nestled in a serene and quiet area, Vacancéole - Le Domaine du Château offers a well-positioned retreat near La Rochelle and Île de Ré. The location provides excellent accessibility with close proximity to a bus stop, the airport and cycling paths. Guests appreciate the convenience of underground parking and the establishment's proximity to both natural landscapes and local attractions, including forests, fields and the sea.
The calm setting is complemented by well-equipped apartments that feature spacious layouts, comfortable beds and balconies or terraces, enhancing the overall stay. Visitors highlight the ease of accessing La Rochelle, either by a short drive or a leisurely bike ride. Local amenities, such as shops and supermarkets, are also conveniently close.
Despite being near an industrial area, the hotel's geographical situation makes it a prime spot for exploring surrounding islands like Île d'Oléron and Île d'Aix. The peaceful ambiance and tranquil environment, paired with efficient and friendly staff, contribute to a pleasant stay. Overall, this property serves as an ideal base for those looking to combine relaxation with the discovery of La Rochelle and its scenic surroundings.
The breakfast experience at 'Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré' receives mixed reviews. Some guests appreciated the friendly staff and deemed the breakfast tasty and varied at times. However, many others were less satisfied, finding the food quality poor and the selection minimal, especially given the €10 cost. Common complaints included dirty facilities, lack of variety, insufficient restocking and hygiene issues. Additionally, the timing of breakfast was inconvenient for those wanting an early start and there were frustrations about the absence of certain breakfast items and staff. Overall, while some enjoyed aspects of the breakfast, many felt it was overpriced for what was delivered.
Vacancéole - Le Domaine du Château – La Rochelle / Île de Ré offers comfortable and functional accommodations with a mix of positive and constructive feedback from guests. Many noted the apartments' spaciousness with some units featuring two bedrooms, a living room and a well-equipped kitchenette. The beds were consistently mentioned as comfortable, contributing to a restful stay.
The terrace access in the apartments is a notable positive, providing guests with additional space to relax. The apartments' functionality was highlighted with many finding them suitable for families, particularly those with children.
However, some guests pointed out areas needing improvement. Several reviews mentioned cleanliness issues, such as cobwebs, dust and occasional mosquitoes, which detracted from the overall experience. Additionally, the furniture appeared outdated to some visitors and the bathrooms were noted as in need of modernization.
Guests reported varied experiences with room size with some finding the spaces ample and others deeming them too small for larger groups. Noise levels were an issue for some and the stove's limited capacity was a minor inconvenience for those looking to cook more elaborate meals.
Overall, while the accommodations are generally comfortable and well-equipped, attention to cleanliness and some updates could enhance the guest experience at Vacancéole - Le Domaine du Château.
The reviews for the beds at Vacancéole - Le Domaine du Château in La Rochelle / Île de Ré are mixed. Positive remarks highlight the comfortable and high-quality bedding in some accommodations. Guests have appreciated the clean and acceptable bedding with many noting the main beds as comfortable. However, significant dissatisfaction is expressed toward the bedding for sofa beds, which are frequently described as uncomfortable and unsuitable for a good night's sleep. Criticisms also include complaints about missing sheets, unclean pillows and beds in poor condition. While the main beds seem to have satisfied many, the inconsistency in comfort and maintenance of the bedding, especially the sofa beds, has been a recurring concern for guests.
The reviews for 'Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré' reveal significant concerns regarding the cleanliness and maintenance of the property. Guests commonly report dirty apartments, cobwebs throughout the rooms and common areas and poorly maintained facilities. Issues extend to uncleaned dishes, mold in bathrooms and malfunctioning equipment like air conditioners and heaters. The gym and pool also fall short with reports of being dirty and unheated. Both the interior and exterior areas of the complex lack maintenance with some noting the presence of dead rodents and unpleasant odors in bathrooms. Common areas, including hallways, parking lots and elevators, suffer from poor upkeep. Heavy dissatisfaction points to an overall need for improved cleaning practices and better general maintenance to meet guests' expectations.
The staff at Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré receive mixed reviews from guests. On the positive side, guests frequently highlighted the friendliness and attentiveness of the staff, particularly mentioning individuals like Claire, Camille and Vincent, who were especially attentive to guest requests. The reception staff were often described as helpful, kind and welcoming with many guests noting their dynamic and responsive nature. Despite these positive attributes, numerous reviews pointed out issues such as the staff appearing overwhelmed and unmotivated with some guests encountering unqualified or unempathetic behavior. There were also instances where organization and cleanliness were lacking. Overall, while many staff members are doing their best to provide a good experience and are praised for their friendliness and helpfulness, there are areas that need improvement in terms of efficiency and customer relations.
The pool at Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré has garnered mixed reviews, though many guests have found it to be a highlight of their stay. Positive remarks highlight the pool as being nice, superb and a real bonus for relaxation, noting its pleasant and clean state with plenty of lounge chairs available. Some guests also mentioned additional facilities like a sauna and steam room, which enhance the overall experience. The location of the hotel, close to La Rochelle and Île de Ré, adds to the appeal, making it a convenient and tranquil spot for families.
However, several issues were reported, such as the pool being unheated and very cold with limited accessibility and early closing hours. Cleanliness seemed inconsistent with mentions of the pool being dirty at times and neglected maintenance. Guests also pointed out nuisances like wasps and hornets around the pool area and inadequate communication about pool closures. Despite these concerns, the positive aspects of the pool and its setting do provide a valuable asset to the hotel, especially when maintained well.
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Location
The calm setting is complemented by well-equipped apartments that feature spacious layouts, comfortable beds and balconies or terraces, enhancing the overall stay. Visitors highlight the ease of accessing La Rochelle, either by a short drive or a leisurely bike ride. Local amenities, such as shops and supermarkets, are also conveniently close.
Despite being near an industrial area, the hotel's geographical situation makes it a prime spot for exploring surrounding islands like Île d'Oléron and Île d'Aix. The peaceful ambiance and tranquil environment, paired with efficient and friendly staff, contribute to a pleasant stay. Overall, this property serves as an ideal base for those looking to combine relaxation with the discovery of La Rochelle and its scenic surroundings.
Breakfast
Rooms
The terrace access in the apartments is a notable positive, providing guests with additional space to relax. The apartments' functionality was highlighted with many finding them suitable for families, particularly those with children.
However, some guests pointed out areas needing improvement. Several reviews mentioned cleanliness issues, such as cobwebs, dust and occasional mosquitoes, which detracted from the overall experience. Additionally, the furniture appeared outdated to some visitors and the bathrooms were noted as in need of modernization.
Guests reported varied experiences with room size with some finding the spaces ample and others deeming them too small for larger groups. Noise levels were an issue for some and the stove's limited capacity was a minor inconvenience for those looking to cook more elaborate meals.
Overall, while the accommodations are generally comfortable and well-equipped, attention to cleanliness and some updates could enhance the guest experience at Vacancéole - Le Domaine du Château.
Beds
Cleanliness
Staff
Pool
However, several issues were reported, such as the pool being unheated and very cold with limited accessibility and early closing hours. Cleanliness seemed inconsistent with mentions of the pool being dirty at times and neglected maintenance. Guests also pointed out nuisances like wasps and hornets around the pool area and inadequate communication about pool closures. Despite these concerns, the positive aspects of the pool and its setting do provide a valuable asset to the hotel, especially when maintained well.
Yes, Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré.
Yes, Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré welcomes dogs.
No, parking facilities aren't available at Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré.
No, Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré doesn't have a gym.
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