Merumatta Senggigi Lombok stands out for its exceptional beachfront location, offering stunning sea views and direct access to Senggigi's beautiful shoreline. Nestled between two beaches, this resort combines tranquility with convenience, being close to local attractions and amenities. The picturesque vistas of sunsets and sunrises, coupled with lush tropical greenery, provide a serene escape for visitors.
The breakfast at Merumatta is highly regarded, featuring a rich selection of both local Indonesian dishes and Western options, served with attentive hospitality, especially from staff members like Ayu. Dining experiences are enhanced at the Italian restaurant during sunset and through occasional international BBQ buffets, despite some concerns about pricing and limited menu options for vegetarians.
Guests generally praise the rooms for their spaciousness, cleanliness, and well-maintained facilities, with bungalows noted for good value. While some mention that certain areas might benefit from updates, the comfort and sea view terraces provide an enjoyable stay. The staff consistently receive accolades for their warmth and helpfulness, significantly enhancing the customer experience.
The hotel's cleanliness is frequently highlighted, including the well-maintained gardens and public spaces, adding to the overall charm. The pool is a popular feature, known for its cleanliness and comfortable lounging areas, while the beachfront access offers excellent opportunities for swimming and snorkeling.
While the beds receive mixed reviews regarding firmness, the beachfront bungalows and immersive coastal setting are key attractions. Despite varied opinions on the hotel's star rating, Merumatta Senggigi Lombok offers a pleasant retreat for those seeking relaxation, albeit not meeting the full luxury expectations of a five-star establishment. Nonetheless, it remains a delightful destination, ideal for unwinding amidst idyllic surroundings.
The Sheraton Senggigi Beach Resort is praised for its prime beachside location, offering stunning sea views and easy proximity to shops, cafes and restaurants. The resort's lush tropical gardens and unique pool area enhance the tranquil and relaxing atmosphere, despite the aging infrastructure. The breakfast experience stands out with an extensive and delicious buffet, often accompanied by live music, catering to diverse tastes. Dinner receives mixed feedback but generally impresses with excellent seafood, themed evenings and particularly notable offerings at Senja and the pizza restaurant by the pool.
Rooms are appreciated for their spaciousness, comfort and appealing views, though they show signs of wear. Cleanliness throughout the resort is highly maintained with immaculate rooms, linens and well-kept gardens. The staff is exceptional, consistently providing friendly, helpful and professional service that significantly contributes to the positive guest experience.
The spa services are highly regarded, offering relaxing and reasonably priced treatments with the Balinese massage being a highlight. The pool area is a key attraction, featuring a spacious design, family-friendly atmosphere and beautiful surroundings, despite occasional crowding. The private beach is well-maintained and provides a picturesque setting, although some note that the sea isn’t always ideal for swimming due to pollution.
Families find the resort particularly accommodating with a large pool area and diverse food options catering to children. The beds are another standout feature, noted for their exceptional comfort and supportive design, enhancing the overall restful experience.
In summary, Sheraton Senggigi Beach Resort is highlighted for its beautiful beachfront location, exceptional service, diverse dining options and comfortable accommodations, making it a favorable choice for both families and leisure travelers.