The Riviera Motel in Mackinaw is a great choice for those looking for convenient parking and stunning views of the bridge. While some guests found the parking to be small and limited, many others had a positive experience and noted that the spaces were actually more generous than at other local accommodations. The location is unbeatable with easy access to town and the Island ferry and only hotel guests can park on the property. The helpful staff and beautiful views make up for any potential parking challenges. Overall, the Riviera Motel is a convenient and comfortable home base for your adventures in Mackinaw.
Super 8 Beachfront by Wyndham in Mackinaw City, MI is a hotel that offers a prime beachfront location, which guests frequently highlight as its greatest strength. Nestled right on the sandy beach, the hotel provides stunning views of the Straits of Mackinac and convenient access to numerous local attractions, shops and restaurants. The proximity to the ferry service and other downtown amenities further enhances its appeal.
Guests have mixed feelings about the other aspects of their stay. The breakfast service, while advertised as free, tends to disappoint with its minimalistic grab-and-go offering. However, the hotel does provide coupons for nearby restaurants, which some found to be a nice gesture.
The rooms and overall cleanliness of the hotel have garnered less favorable reviews. Many guests note that the rooms are small, outdated and in need of major updates and repairs. Cleanliness issues, such as dirty carpets, moldy bathrooms and bugs, are common complaints, significantly detracting from the experience despite some rooms offering beautiful lake views. The hotel's maintenance and upkeep seem to be lacking with reports of musty odors and malfunctioning appliances.
The staff’s service receives a mixed response; many guests praise their friendliness and helpfulness, appreciating their polite and accommodating demeanor. However, there are also reports of some staff members being rude and unaccommodating.
The WiFi service at the hotel is another area with significant room for improvement. While some guests find the internet fast and consistent, many others encounter connectivity issues, rendering the service unreliable.
The hotel’s pool and hot tub get mixed reviews as well. Some guests enjoy the warm, clean pool and relaxing hot tub with the added benefit of access to a nearby waterpark. However, others report issues with the pool’s cleanliness and maintenance, alongside occasional closures.
Parking is a notable concern as well with guests reporting a frequent lack of available spaces and the inconvenience of having to park in nearby lots.
Lastly, the beds receive mixed feedback. While some guests find them comfortable with clean bedding and nice pillows, others experience discomfort due to the firmness and instability of the mattresses.
Overall, while the location of the Super 8 Beachfront by Wyndham Mackinaw City, MI is outstanding, providing easy access to the beach and local attractions, the hotel faces significant challenges in areas such as room quality, cleanliness, maintenance and WiFi service. The staff's friendliness and the pool’s positive aspects partially balance the shortcomings, but there is a clear need for improvements to enhance the overall guest experience.