Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Terrace Hotel at Lake Junaluska is a charming retreat nestled in the picturesque Great Smoky Mountains, offering a serene escape with stunning lakeside views. Its ideal location provides easy access to the lake, walking trails, and nearby attractions, making it an excellent base for exploration. Guests appreciate the cleanliness and maintenance of the hotel, with well-kept grounds and a peaceful ambiance that harmonizes with the natural beauty.
The hotel's breakfast experience is warmly received for its variety and flavor, with guests enjoying a buffet selection that adds to their morning enjoyment amidst the beautiful lake views. The rooms are noted for their spaciousness and impeccable cleanliness, with comfortable beds and linens contributing to a restful stay. Although some furnishings may seem dated, and amenities like refrigerators and microwaves are limited, the overall experience remains positive.
A highlight of the hotel is its exceptional staff, who are consistently praised for their friendliness and attentiveness, enhancing the welcoming atmosphere. While the offsite community pool isn't immediately convenient, the serene environment and variety of activities around the hotel create a relaxing experience. Families find the hotel to be a perfect destination for quality time, embracing the warm, family-oriented atmosphere that the hotel provides.
In summary, The Terrace Hotel at Lake Junaluska is favored for its tranquility, cleanliness, and friendly service, offering a refreshing getaway with magnificent views and a comforting atmosphere. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel is located at the Lake Junaluska Conference and Retreat Center, which features an on-site 18-hole golf course. Guests have direct access to the golf course facilities for a convenient golf experience.
Hotel near Ski Resorts
This hotel is approximately 12 miles from Cataloochee Ski Area, making it convenient for skiing and snowboarding. It offers ski and snowboarding packages during the winter. The hotel provides amenities like rocking chairs and a fire at the Terrace Hotel for relaxation after a day on the slopes.
Family Friendly Hotel
The hotel provides amazing views of the lake and mountains, creating a peaceful scenery. It is suitable for families looking for a relaxing environment.
Hotel with Swimming Pool
This hotel features a seasonal outdoor pool with lake views, providing a relaxing and scenic swimming experience. Guests can also enjoy access to other recreational amenities like tennis and pickleball courts, as well as the Lake Junaluska Fitness Center.
Outdoor Pool
Business Hotel
The Terrace Hotel may offer amenities suitable for business travelers, such as meeting spaces and quiet work areas.
Accessible Hotel
This hotel is listed as 'ADA Accessible' and offers 'Increased accessibility' features. It also provides an elevator, ensuring upper floors are accessible to guests.
Hotel with Gym
The Terrace Hotel offers access to the Lake Junaluska Fitness Center. Guests can also enjoy the lakeside outdoor pool and tennis/pickleball courts, providing ample opportunities for fitness and recreation.
Hotel with Tennis Courts
This hotel features an on-site tennis court. Guests can enjoy playing tennis or working out at the fitness center.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site. It also offers access to other recreational amenities such as tennis and pickleball courts, and is adjacent to a golf course.
Hotel for Honeymoon
Hotel with Free Wi-Fi
Room Types
2 Queens LakesideThis room features a flat-screen cable TV and a coffee machine.
King Room LakesideThis room features a flat-screen cable TV and a coffee machine.
2 Queens NorthsideThis room features a flat-screen cable TV and a coffee machine.
King Room Lower LevelThe pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
King Suite - LakesideGuests will have a special experience as this suite features a pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.
King Room NorthsideGuests will have a special experience as this double room offers a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
King Room - Disability AccessThis double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.
Double Room - Disability AccessThis double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled within the picturesque settings of the Great Smoky Mountains, The Terrace Hotel at Lake Junaluska boasts an enviable location that draws admiration from its guests. This serene retreat is celebrated for its stunning lakeside views, offering a tranquil escape that is both breathtaking and idyllic. The hotel provides easy access to the lake and its surrounding walking trails, allowing visitors to soak in the beauty of the peaceful waters and the lush mountain scenery. The property's proximity to local attractions and charming towns like Waynesville enhances its appeal, making it a perfect base for exploration. Guests commend the cleanliness and maintenance of the grounds, which harmoniously complement the natural beauty of the area. The location is both quiet and central, affording travelers a peaceful haven while keeping them close to activities and amenities. With friendly and helpful staff, the hotel creates a welcoming atmosphere conducive to relaxation and enjoyment. Whether it's enjoying a leisurely stroll by the lake or unwinding in the thoughtfully designed common areas, The Terrace Hotel offers a delightful experience amidst nature's splendor.
Breakfast
The breakfast experience at The Terrace Hotel at Lake Junaluska generally receives positive feedback, with many guests praising the buffet for its variety and flavor. The breakfast is often described as great, phenomenal, and even amazing, with a selection that includes eggs, biscuits and gravy, waffles, sausages, bacon, hash browns, fruits, and cereals. The buffet style is popular among guests, and they appreciate the fresh and wholesome options provided. Many guests mention the staff as sweet, attentive, and helpful, adding to the positive experience.
Despite the overall praise, some guests find the breakfast to be basic or lacking in variety. A few reviews mention issues such as food being cold, scrambled eggs seeming artificial, or limited healthy options like Greek yogurt and fresh berries. Additionally, some guests express disappointment with the breakfast finishing too early or being somewhat repetitive over consecutive days.
The setting of the hotel, with its beautiful view of the lake, adds an enjoyable element to the breakfast experience, as guests can enjoy their morning meal while appreciating the picturesque scenery. Overall, while there are areas for improvement, many guests find the breakfast at The Terrace Hotel at Lake Junaluska to be a satisfying start to their day.
Rooms
The Terrace Hotel at Lake Junaluska offers a mixed experience when it comes to its accommodations. Guests frequently praise the hotel for its spacious and impeccably clean rooms, often highlighting the comfortable beds and lovely linens. However, the furnishings are described as somewhat dated, with some guests noting a lack of modern amenities such as refrigerators and microwaves. Despite the occasional musty smell and minor maintenance issues, such as mold in bathroom grout, the rooms remain well-equipped and functional.
Views from the rooms vary, with some guests enjoying spectacular lake or mountain vistas, while others express disappointment in obstructed or less direct views. Notably, upper-floor rooms are reportedly updated and present a more pleasant ambiance. While the bathrooms are generally clean, they tend to be quite small, and some guests recommend additional safety features like non-slip footing in the shower.
The location near the lake is often mentioned as a strong point, allowing for picturesque views and convenient access to the surrounding property and walking trails. Overall, while the hotel provides good value for its price in Western North Carolina, including a helpful and friendly staff, some guests feel that additional amenities and modernization could enhance the experience.
Beds
The Terrace Hotel at Lake Junaluska generally receives positive feedback concerning its beds, with many guests highlighting their comfort. Several reviews describe the beds as "super soft" and "very comfy," suggesting that most guests find them to be accommodating for a restful night's sleep. A king bed was specifically noted for its comfort, and several reviews praised the quality of the towels and linens as well. However, there are a few critiques pointing out issues such as hard mattresses, sagging beds, and noise disturbances which affected some guests' experiences. Despite these isolated complaints, the overall impression remains favorable, with comfort being the predominant sentiment expressed by reviewers.
Cleanliness
Nestled in the serene, picturesque setting of Lake Junaluska, The Terrace Hotel stands out for its immaculate cleanliness and well-maintained facilities. Guests are consistently impressed with the spotless rooms and the inviting atmosphere that the hotel presents. The staff receives high praise for their friendly and helpful demeanor, contributing to a welcoming and comfortable stay. Although the occasional comment suggests minor areas for improvement, such as window cleaning in some hallways and giving bathrooms extra attention, the overall consensus is that the hotel exceeds expectations in cleanliness and maintenance.
Travelers can expect not only super clean rooms but also beautiful views of the lake, making for a peaceful and relaxing retreat. The well-kept grounds and stylish common areas add charm to this Methodist Christian Retreat Center. While some note the hotel's age, updates and diligent upkeep have preserved its comfort and appeal. An array of on-site activities and the tranquil environment ensure an enjoyable and rejuvenating getaway experience.
Staff
The Terrace Hotel at Lake Junaluska boasts an exceptional team that consistently receives high praise for their remarkable hospitality. Guests frequently highlight the friendliness and helpfulness of the staff, noting their warm and accommodating nature as a standout feature of their stay. From the reception desk to the cafeteria, every interaction is marked by attentiveness and a readiness to assist, with staff members often going above and beyond to ensure guests feel welcome and comfortable.
Visitors describe the hotel staff as knowledgeable about the local area, enhancing the experience with insightful recommendations and support. Despite the occasional need for training, the staff's pleasant demeanor generally leaves a positive impression. Stories of exceptional service abound, with specific mentions of staff members facilitating early check-ins and providing personalized assistance to meet unique needs.
Overall, the hotel's atmosphere is enriched by the camaraderie and welcoming spirit of its team, creating a relaxing environment that guests appreciate. Whether it's the seamless check-in process or the willingness to help at any moment, the Terrace Hotel's staff plays an integral role in leaving guests eager to return.
Pool
The Terrace Hotel at Lake Junaluska offers guests access to a community pool, which is situated a short distance from the hotel. Although the pool is not located on the hotel grounds, guests receive passes for entry, providing a convenient way to enjoy this amenity. This offsite pool boasts beautiful views, adding to the overall experience. However, some guests find the distance to the pool unexpected and mention it as more suitable for a drive than a walk. Furthermore, it's important to note that visiting hours might be affected by weather conditions, posing a slight drawback for some. Despite these logistical considerations, the area surrounding the hotel offers a peaceful atmosphere with various activities such as tennis and trail walking, enhancing the overall stay at Lake Junaluska.
Family
The Terrace Hotel at Lake Junaluska offers a charming retreat for families seeking a tranquil and welcoming environment. With its prime location by the beautiful lake, guests can relish the peaceful surroundings and engage in quality family time. The hotel exudes a warm, family-centered atmosphere, making it an ideal choice for those looking to unwind and share memorable experiences with loved ones. The environment is not only relaxing but also safe and friendly, embodying a Christian spirit that complements the serene setting. Despite being an older establishment, the hotel is well-maintained, ensuring a clean and comfortable stay. Families find joy in the simplicity and tranquility offered, marking it as a recommended destination for a peaceful getaway.
Yes, The Terrace Hotel at Lake Junaluska has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Terrace Hotel at Lake Junaluska.
No, The Terrace Hotel at Lake Junaluska doesn't allow dogs.
No, parking facilities aren't available at The Terrace Hotel at Lake Junaluska.
Yes, The Terrace Hotel at Lake Junaluska has a gym.