Extended Stay America Select Suites - Lake Worth
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Summary of reviewsThe Extended Stay America Select Suites - Lake Worth showcases a blend of positive and mixed reviews across various categories, reflecting a generally favorable experience for many guests.
The location is appreciated for its convenience, being close to major highways, shopping centers, and a variety of restaurants within walking distance. The proximity to a medical center and the ample free parking add to the hotel's attractiveness for travelers. Despite some concerns about the area's cleanliness and safety, the overall accessibility and amenities nearby are seen positively by most guests.
When it comes to cleanliness, the reviews show a divide. A number of guests commend the hotel for clean and quiet rooms in a convenient setting. However, issues such as pest problems and unpleasant odors in certain areas, as well as the overall state of the lobby, highlight inconsistencies in maintenance standards. These issues suggest room for improvement in the property's upkeep.
The staff receives praise for their friendly, polite, and professional demeanor, with particular acknowledgment of the housekeepers' efforts to maintain guest satisfaction. The presence of multilingual staff is a positive aspect for bilingual guests. Manager Steven is noted for his helpfulness, although experiences at the front desk vary, with some guests encountering unhelpful or rude interactions. Despite these occasional challenges, the staff are largely seen as a positive element of the guest experience.
Categories
The location is appreciated for its convenience, being close to major highways, shopping centers, and a variety of restaurants within walking distance. The proximity to a medical center and the ample free parking add to the hotel's attractiveness for travelers. Despite some concerns about the area's cleanliness and safety, the overall accessibility and amenities nearby are seen positively by most guests.
When it comes to cleanliness, the reviews show a divide. A number of guests commend the hotel for clean and quiet rooms in a convenient setting. However, issues such as pest problems and unpleasant odors in certain areas, as well as the overall state of the lobby, highlight inconsistencies in maintenance standards. These issues suggest room for improvement in the property's upkeep.
The staff receives praise for their friendly, polite, and professional demeanor, with particular acknowledgment of the housekeepers' efforts to maintain guest satisfaction. The presence of multilingual staff is a positive aspect for bilingual guests. Manager Steven is noted for his helpfulness, although experiences at the front desk vary, with some guests encountering unhelpful or rude interactions. Despite these occasional challenges, the staff are largely seen as a positive element of the guest experience.
Hotel with Parking
As an Extended Stay America hotel, parking is free at all locations, ensuring convenient and complimentary on-site parking for guests.
3-Star Hotel
This hotel provides home-like amenities, including kitchen facilities, making it ideal for longer visits. It is a budget-friendly option for families and extended stays.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Small Hotel
Guest Reviews
The Extended Stay America Select Suites in Lake Worth receives mixed reviews regarding its location, though several positive aspects shine through. The property is generally considered well-situated, with proximity to major highways and shopping centers, making it convenient for guests traveling by car. Many find its closeness to various restaurants particularly appealing, as dining options are within walking distance. Additionally, its location near a medical center adds to its convenience for travelers with specific needs. Guests also appreciate the ample free parking available. However, it's important to note that some have expressed concerns about the area's cleanliness and safety. Despite these drawbacks, the overall sentiment reflects a favorable view of the hotel's accessibility and nearby amenities.
Extended Stay America Select Suites - Lake Worth receives mixed reviews regarding its cleanliness. Some guests appreciated the clean and quiet environment of their rooms, noting that the property is situated in a convenient area. However, several reviews highlight significant problems with upkeep, mentioning issues like cockroaches in various parts of the hotel, including rooms and hallways. The lobby area and the property overall were also described as not meeting expected cleanliness standards, with reports of an unpleasant odor in some rooms adding to the concerns. Although the positive remarks focus on the tranquility and cleanliness of certain rooms, the frequent mention of cleanliness issues, particularly related to pests, suggests inconsistencies in maintenance and hygiene standards at this establishment.
Extended Stay America Select Suites - Lake Worth generally receives positive feedback regarding its staff, who are often described as nice, friendly, and polite. The hotel employees, particularly the cleaners and housekeepers, are noted for their pleasant demeanor and efforts to maintain guest satisfaction. There is mention of multilingual customer service, which is appreciated by guests from diverse linguistic backgrounds.
However, the reviews also highlight some challenges at the front desk, with mixed experiences ranging from unhelpful interactions to rude behavior. The manager, Steven, receives positive remarks for his helpfulness, contrasting with other reviews that describe management interactions as unpleasant. While luggage carts provide some convenience during check-in, issues with reservation details and a lack of front desk presence occasionally detract from the overall experience.
Overall, the staff at Extended Stay America Select Suites - Lake Worth are recognized for their professionalism and helpfulness, although some inconsistencies at the front desk and management level are evident in guest reviews.
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Location
Cleanliness
Staff
However, the reviews also highlight some challenges at the front desk, with mixed experiences ranging from unhelpful interactions to rude behavior. The manager, Steven, receives positive remarks for his helpfulness, contrasting with other reviews that describe management interactions as unpleasant. While luggage carts provide some convenience during check-in, issues with reservation details and a lack of front desk presence occasionally detract from the overall experience.
Overall, the staff at Extended Stay America Select Suites - Lake Worth are recognized for their professionalism and helpfulness, although some inconsistencies at the front desk and management level are evident in guest reviews.
No, Extended Stay America Select Suites - Lake Worth doesn't have any pool.
No, a spa isn't available at Extended Stay America Select Suites - Lake Worth.
Yes, Extended Stay America Select Suites - Lake Worth welcomes dogs.
Yes, parking facilities are available at Extended Stay America Select Suites - Lake Worth.
No, Extended Stay America Select Suites - Lake Worth doesn't have a gym.
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