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Summary of reviewsHotel Chaplin has garnered varied reviews across different categories with a notable emphasis on its positive aspects.
The hotel's location is frequently praised for its enviable position close to the city center, making it highly convenient for travelers wanting to explore attractions, restaurants and the nearby harbor. The proximity to the highway and the availability of free parking further enhance its appeal. Guests consistently appreciate the value for money, complemented by a helpful and pleasant staff and a good breakfast to start the day.
The breakfast offerings are generally viewed positively, being described as adequate, simple but sufficient and cozy. While some guests desired a greater variety, including warm dishes, the breakfast room's cozy environment often contributed to a pleasant dining experience.
Room experiences are mixed; many guests commend the spaciousness, comfortable beds and the presence of newly renovated rooms. However, the dated appearance and cleanliness issues, such as stains, poor ventilation and unpleasant odors, are significant drawbacks. The furnishings and decor are often highlighted as reflecting an 80s charm, but cleanliness and upkeep require substantial improvement.
Cleanliness issues extend beyond the rooms with multiple areas like window frames, staircases and bathrooms being pointed out for dirt and lack of hygiene. The hotel struggles with maintaining modern cleanliness standards, showing a clear need for renovation and better housekeeping practices.
The hotel's staff consistently receive positive remarks for their friendliness and helpfulness, significantly enhancing the guest experience. The team's welcoming and accommodating demeanor helps mitigate some of the negative aspects encountered by guests.
WiFi connectivity at Hotel Chaplin receives mixed reviews with some guests finding it functional while others experienced weak or non-functional signals. The provision of free parking is generally well-received, offering convenience despite occasional challenges with finding spots and security concerns.
Beds at Hotel Chaplin are mostly deemed comfortable and adequate, though there are occasional complaints about size and mattress conditions.
In summary, Hotel Chaplin provides a charming stay with notable benefits like its prime location, helpful staff and comfortable accommodations in some instances. However, it also faces challenges with cleanliness, upkeep and modern amenities with potential areas for significant improvement to enhance overall guest satisfaction. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Hotel Chaplin provides a spacious and secure car park free of charge. This complimentary service saves the hassle of searching for parking spaces and provides peace of mind during your trip.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Single RoomIncludes a minibar, work desk and cable TV.
Double RoomIncludes a minibar, work desk and cable TV.
Mini SuiteSpacious room featuring a seating area with sofa.
Family RoomIncludes a minibar, work desk and cable TV.
Guest Reviews
5.9
Rated
Location
Hotel Chaplin boasts an enviable location, making it an ideal choice for travelers seeking convenience and accessibility. Nestled close to the city center, it offers an easy walk to most attractions, restaurants and the harbor. The hotel’s proximity to the highway also ensures easy navigation for those arriving by car and guests appreciate the free parking available on-site.
The central location of Hotel Chaplin is frequently highlighted as a major advantage, perfect for city trips and exploring the local surroundings. Whether for business or leisure, the favorable positioning allows guests to effortlessly reach key destinations, including a quick ferry ride to Ven.
Moreover, the combination of a prime location and value for money makes this hotel a worthwhile option. Guests consistently speak well of the pleasant and helpful staff and many reviews mention enjoying a good breakfast to start their day. Overall, Hotel Chaplin’s location is seen as top-notch, delivering both comfort and convenience for a fulfilling stay.
Breakfast
Hotel Chaplin has received a variety of feedback regarding its breakfast offerings, generally leaning toward positive impressions. Guests have described the breakfast as good, simple but sufficient and cozy, often noting that it meets basic expectations. Some felt the breakfast was quite okay or adequate, mentioning its simplicity and the presence of necessary items.
There were mentions of good selection and substantial options, though a few guests noted the lack of hot items like scrambled eggs and bacon, wishing for more variety such as porridge or warm dishes. The breakfast room itself was praised for its cozy environment, contributing to a pleasant dining experience.
On the downside, some reviewers remarked that the breakfast felt sparse or dull with critiques on the freshness of items like bread and vegetables. The limited serving time until 9:00 AM was also pointed out as a potential inconvenience.
Despite these mixed reviews, it seems that most visitors found the breakfast fitting for the value, especially when considering the hotel's central location, friendly staff and overall charming ambiance.
Rooms
Hotel Chaplin presents a mixed array of experiences for its guests, particularly regarding its rooms. On a positive note, visitors frequently commend the hotel for its comfortable beds and spacious rooms with some suites offering ample space and even a sofa area. The decor, though quaint and reflective of the 80s, generally meets guests' expectations in terms of comfort and cleanliness. Some rooms are newly renovated, providing a fresh feel.
However, there are notable concerns that cannot be overlooked. Many guests point out the hotel's dated appearance, describing the rooms as old-fashioned and in dire need of renovation. Cleanliness leaves much to be desired with reports of dirt, stained sofas and general wear and tear being common. Poor ventilation and unpleasant odors further detract from the experience, alongside issues such as narrow beds, insufficient bathroom facilities and a lack of adequate toiletries.
Additionally, the compactness of some rooms and breakfast areas, coupled with persistent problems like drafty windows and unclean showers, contribute to a less than ideal stay. The perfunctory WiFi service only adds to the list of grievances.
In summary, while Hotel Chaplin offers a charming stay with comfortable accommodations in certain instances, it struggles significantly with maintaining modern standards of cleanliness and upkeep. Those considering a stay might weigh the comforts against the evident need for refurbishment throughout the property.
Beds
The beds at Hotel Chaplin have garnered mixed, though generally positive feedback from guests. Many reviews highlight the comfort and freshness of the beds, often describing them as very comfortable and good. Guests appreciated the charming 80s decor and found the beds well-maintained within this vintage setting. However, several comments pointed out that some beds were too small, especially for two people and a few mentioned issues with the mattresses being too soft or worn out. Despite these criticisms, the overall consensus suggests that most guests found the beds adequate for a pleasant stay.
Cleanliness
Hotel Chaplin has received numerous guest reviews regarding its cleanliness with a significant emphasis on negative feedback. Visitors have highlighted a range of concerns, noting that many areas of the hotel are in dire need of renovation and modernization. Common complaints include the pervasive presence of dirt, cobwebs and even spiders in various parts of the rooms and common areas.
Specific mentions point to the hotel's window frames, staircases and bathrooms as particularly problematic, often described as very dirty or untidy. The showers, on multiple occasions, have been called out for being catastrophically dirty and unhygienic with mildew in the ventilation and blackened seals. Guests also reported a musty and stuffy smell in the rooms, which further detracts from the overall experience.
The complaints extend to the poor state of the rooms themselves, including dirty carpets, blankets and covers, as well as a generally worn and unkempt appearance throughout the property. The lack of cleanliness also contributed to unpleasant odors, including smoke, despite a no-smoking policy.
In summary, while the facilities at Hotel Chaplin are functional, the persistent issues with cleanliness and upkeep significantly impact the guest experience, indicating a substantial area for improvement.
Staff
At Hotel Chaplin, guests consistently praise the staff for their friendliness and helpfulness. Descriptions such as exceptionally friendly, welcoming and accommodating are frequently mentioned. The reception service is recognized as pleasant and friendly and breakfast interactions are similarly noted for their warmth. Staff members are characterized as polite, easy to find and superb in their service. Although some guests encountered a few issues, like limited time for assistance during busy moments or concerns over the room conditions, these were often mitigated by the accommodating and understanding nature of the staff. In summary, the personal and pleasant demeanor of the Hotel Chaplin team significantly enhances the overall guest experience, making the hotel a welcoming and reassuring place to stay.
Wi-Fi
Hotel Chaplin offers free WiFi to guests, though experiences with the connectivity vary. Some guests found that the WiFi worked well and noted its availability as a positive feature. However, others experienced issues such as the signal only working in certain areas of the room or being weak overall. Complaints about non-functional or poor-quality WiFi were common, indicating that the network coverage and reliability could use improvement. Despite this, the hotel also provides the advantage of free parking, which many guests appreciated.
Parking
Hotel Chaplin offers a mixed experience when it comes to parking. The hotel provides free parking, which many guests found convenient, especially with spaces available at the back and near the harbor. The parking options include both a garage and regular parking spaces, making it versatile for different types of vehicles, including motorcycles.
However, some guests encountered challenges finding parking spots close to the hotel and there was no reserved parking specifically for hotel guests. While the availability of a parking permit was a bonus, it didn't always guarantee an easy parking experience. Additionally, there were concerns about the overnight security of the parking garage as gates were sometimes left open.
Despite these drawbacks, the hotel’s parking is generally praised for being easy to access and free with staff who are well-regarded for their friendliness. The proximity of the parking to the hotel makes it convenient for guests to walk back and forth, adding a layer of convenience to their stay.
No, Hotel Chaplin doesn't have any pool.
No, a spa isn't available at Hotel Chaplin.
Yes, Hotel Chaplin welcomes dogs.
Yes, parking facilities are available at Hotel Chaplin.