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Summary of reviewsHotel Arcea Palacio de las Nieves, nestled in a beautifully renovated old palace in the Nalón basin area, offers a tranquil setting ideal for relaxation. Situated on the outskirts of Oviedo and just a 20-minute drive from the city center, the hotel's location allows guests to explore both Gijón and Oviedo conveniently while enjoying a peaceful retreat. Despite its proximity to a production-industrial area, the hotel maintains a secure and quiet atmosphere, making it a great stopover for travelers with the added convenience of a large parking lot.
The hotel is widely appreciated for its delightful dining options. The breakfast has garnered positive reviews for being extensive, generous and offering great value, particularly the continental breakfast. However, some guests felt that the breakfast options were limited and the complete breakfast was pricey. Dinner at the on-site restaurant is highly praised for its high-quality food, excellent service and charming atmosphere, although there were occasional critiques about specific dishes and portion sizes.
The rooms at Hotel Arcea Palacio de las Nieves are described as charming, clean and comfortable, enhancing the overall guest experience. Although some rooms are on the smaller side and there were occasional complaints about noise from external units, the hotel staff are quick to resolve any issues. The cleanliness of the hotel is generally praised, but there are a few areas that could use improvement, such as dirty window glasses and stained carpets. Despite these minor issues, guests feel satisfied with the hotel’s hygiene standards.
The exceptional service at Hotel Arcea Palacio de las Nieves stands out with the staff being consistently praised for their friendliness, attentiveness and kindness. The reception and restaurant staff receive high marks for their warm and welcoming demeanor, significantly enriching the guest experience.
The on-site spa adds to the hotel's appeal, offering comprehensive services and attentive staff. Although there were some disruptions due to renovations, the spa generally received positive feedback for its quality and completeness.
Free parking on the premises further enhances the convenience for guests with secure parking options frequently highlighted as a major advantage. Most guests also find the beds and pillows comfortable, contributing to a restful stay, though there were occasional comments about the need for improvement in mattress and pillow quality.
Overall, Hotel Arcea Palacio de las Nieves is celebrated for its beautiful and serene location, excellent dining experiences, charming and clean rooms, exceptional service, comprehensive spa facilities and convenient parking, making it an ideal choice for a restful and memorable stay. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
4-Star Hotel
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 3 beds.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled in a beautifully renovated old palace, Hotel Arcea Palacio de las Nieves provides an incomparable setting in the Nalón basin area. The location is very attractive, offering a peaceful and quiet atmosphere perfect for relaxation. Situated on the outskirts of Oviedo, the hotel is just a 20-minute drive from the city center, making it convenient to explore both Gijón and Oviedo while enjoying a tranquil retreat away from the urban hustle.
Although the surroundings reflect the history of an old mining town, the large parking lot and the serene environment make it a great stopover for travelers. It's worth noting that the hotel is a bit far from Langreo, so a car is necessary for easy access. The uphill walk to the town might be challenging for some, but the overall peaceful setting compensates for this.
The hotel's location, while close to a production-industrial area, remains very secure and guests have praised the friendly and warm reception they received. Despite being away from bustling city centers, the ease of parking and the quiet, silent area make it an ideal choice for those seeking a restful stay amid their travels.
Breakfast
Hotel Arcea Palacio de las Nieves offers a breakfast experience that has garnered mixed reviews from guests. Many guests have praised the breakfast for being extensive, excellent and very generous with some noting that the complete breakfast option is particularly worthwhile. The continental breakfast, priced at €5, has also received positive feedback for being plentiful and offering good value for money.
Despite these positives, some guests felt that the breakfast offerings were not substantial enough with a few mentioning that it was very basic. The pricing, especially for the more complete breakfast option, was considered steep by some, at 12 euros. Overall, while the breakfast received commendations for quality and variety from many, the value for money left some guests wanting more.
Dinner
During our stay at Hotel Arcea Palacio de las Nieves, we decided to have dinner at their on-site restaurant and it was an excellent choice. The restaurant, described as top-notch and of high quality, exceeded our expectations with its delicious food. Guests have remarked positively on the restaurant being beautiful with a nice outdoor terrace space contributing to a pleasant dining atmosphere.
The menu offerings, particularly the lunch menu, were highlighted as very good and overall, the food was considered great and of excellent value. Notably, the evening food was commended as lovely and reasonably priced. The service was also praised with mentions of very good food paired with attentive service.
While most experiences were positive, it's worth noting that there were a few critiques regarding specific dishes and the price-quality ratio. For instance, one review mentioned poorly cooked monkfish with a small portion size. However, these critiques were in the minority compared to the overwhelming positive reviews.
In summary, dining at the restaurant in Hotel Arcea Palacio de las Nieves is generally a delightful experience with high-quality food, excellent service and a charming atmosphere.
Rooms
During our stay at Hotel Arcea Palacio de las Nieves, the rooms left a notable impression, exuding charm and comfort. Many guests found the beds extremely comfortable, contributing to a cozy atmosphere that made relaxation effortless. The cleanliness of the rooms was consistently praised with both the larger and smaller rooms being kept spotless.
Several reviewers highlighted the beauty and appeal of the rooms, noting their stylish decor and aesthetic charm. The establishment itself was described as nice and well-equipped, further enhancing the overall experience. For those who appreciate a touch of vintage elegance, the hotel’s old-fashioned aspects added an extra layer of appeal.
The hotel’s rooms are comfortable, though some might find them on the smaller side. Complications such as noise from external units or kitchen hoods were occasionally noted. However, the hotel staff were generally responsive and quick to resolve any issues, ensuring a smooth and pleasant stay for their guests.
Overall, the combination of beautiful, clean rooms and excellent service makes Hotel Arcea Palacio de las Nieves a delightful choice for a stay. Whether you’re there for an event or just to unwind, the hotel’s ambiance and comfort are widely appreciated by its guests.
Beds
Hotel Arcea Palacio de las Nieves is noted for providing guests with a generally comfortable sleeping experience. Visitors frequently highlight the comfort of the beds, often describing them as very comfortable or super comfortable. While the majority of reviews praised the beds and pillows, there are a few mixed comments with some guests finding the beds a bit uncomfortable or suggesting that the mattresses and pillows could be improved. Despite these occasional critiques, the emphasis remains on the overall comfort experienced by most guests during their stay.
Cleanliness
Hotel Arcea Palacio de las Nieves offers a generally positive experience when it comes to cleanliness, although there are a few areas that could use some improvement. Many guests have complimented the hotel for being very clean and comfortable, noting that the entire hotel, including the rooms, maintains a high standard of hygiene. The staff’s attention to cleaning and their warm hospitality have also been highlighted, adding to the overall cozy and welcoming atmosphere of the place.
Despite this, there are occasional instances where the wear and tear of time shows. Some specific complaints mentioned include dirty window glasses, stained carpets and some neglected areas such as the room's fan and minibar. Additionally, a few guests reported finding hair in the bathroom and stains on the bedspread, which can be off-putting.
Overall, Hotel Arcea Palacio de las Nieves meets expectations for cleanliness and comfort for the most part with most guests feeling satisfied with their stay. However, addressing the few cleanliness issues reported could help enhance the guest experience even further.
Staff
Hotel Arcea Palacio de las Nieves stands out for its excellent service, thanks to an exceptional team. Guests consistently praise the staff for being extremely kind, friendly and attentive. The reception and restaurant staff, in particular, receive high marks for their warm and welcoming demeanor. Many reviewers highlight the wonderful behavior and exquisite treatment they received, noting that the staff's attention is simply unbeatable. Specific mentions of commendable staff members, like the super attentive and nice Mireya, further underscore the high quality of service. Overall, the splendid staff greatly enriches the guest experience, making stays at the hotel truly memorable.
Spa
The spa at Hotel Arcea Palacio de las Nieves is generally praised for its comprehensive offerings and attentive staff. Located conveniently within the hotel building, it has a lot to offer for those seeking relaxation. Guests have found the spa to be very good with particular mention of the spa girl who was notably attentive. However, it's worth noting that some guests have experienced disruptions due to renovations, which led to the spa being temporarily out of service. Despite this, the overall sentiment towards the spa is positive, highlighting its completeness and quality service.
Parking
Hotel Arcea Palacio de las Nieves provides guests with the great convenience of free parking on the premises, ensuring a hassle-free arrival and stay. The ease of parking is frequently highlighted with the facility offering safe off-road options, including secure spots for motorcycles. The availability of parking was consistently praised with many guests noting the added benefit of not having to pay for this service. The surrounding area of the hotel enhances the overall positive experience, contributing to an excellent stay.
No, Hotel Arcea Palacio de las Nieves doesn't have any pool.
Yes, a spa is available at Hotel Arcea Palacio de las Nieves.
No, Hotel Arcea Palacio de las Nieves doesn't allow dogs.
Yes, parking facilities are available at Hotel Arcea Palacio de las Nieves.
No, Hotel Arcea Palacio de las Nieves doesn't have a gym.