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Summary of reviewsHotel Inn Design Laon receives positive reviews for several aspects, particularly its location and staff. The hotel is conveniently situated near major roads and amenities, making it an ideal stopover for travelers. Supermarkets, shops and restaurants are easily accessible and the calm environment despite being in a semi-industrial area contributes to its appeal. The proximity to Laon's historical sites, such as the medieval old town and the beautiful Gothic cathedral, adds charm to the stay.
Guests appreciate the breakfast offerings for their variety and value for money. The breakfast buffet, starting early, includes fresh pastries, cold cuts, cheeses, cereals and more, catering to different tastes and providing a substantial start to the day. Though some minor issues with product availability and quality were noted, the overall sentiment towards the breakfast experience remains positive.
Room cleanliness is a standout feature with many reviews highlighting the spotless conditions of both rooms and common areas. Maintenance issues and the basic nature of some rooms are mentioned but generally overlooked in favor of the affordability and functionality of the accommodations. The quiet environment during the week adds to a restful stay for visitors.
The hotel's staff is frequently praised for their friendliness and efficiency. Guests feel welcomed and well-supported with the manager and other team members often going above and beyond to ensure a pleasant experience. The professional and attentive staff play a significant role in the hotel's positive reviews.
While the free Wi-Fi is appreciated, some guests report issues with connectivity and security. The parking facilities, however, are another strong point with ample, secure and convenient parking spaces available, accommodating a range of vehicles.
Families find the hotel accommodating with connecting and spacious family rooms, although there are some safety concerns for children. The beds receive mixed reviews; they are often clean and fairly comfortable, but some guests find the mattresses too firm or thin.
Overall, Hotel Inn Design Laon is praised for its strategic location, cleanliness, friendly staff and reasonable value, making it a practical choice for travelers, families and those looking for a budget-friendly stay. Show more
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Categories
Family Friendly Hotel
Combines modern amenities with a charming ambiance. Guests can easily access Laon's main attractions, making it a convenient base for exploration.
Dog Friendly Hotel
This hotel allows one pet of any size. It is located a 10-minute drive from the fortified town of Laon, next to the commercial shopping area.
Hotel with Parking
Located near commercial areas, this hotel provides convenient parking for guests. Its location ensures easy access and a hassle-free experience for those traveling by car.
Cheap Hotel
Hotel Inn Design offers comfortable rooms and essential services for a pleasant stay. It's a suitable option for budget-conscious travelers visiting Laon.
Room Types
Family RoomThis room has a private bathroom and toilet, a desk and a small wardrobe. There is also free unlimited WiFi.
Triple RoomThis room has a private bathroom and toilet, a desk and a small wardrobe. There is also free unlimited WiFi.
Double RoomThis room has a private bathroom and toilet, a desk and a small wardrobe. There is also free unlimited WiFi.
Twin RoomThis room has a private bathroom and toilet, a desk and a small wardrobe. There is also free unlimited WiFi.
Two Adjacent Double Rooms Rooms are 24 square metres.
The maximum age for children in the room is 10 years old.
Two Connecting Double RoomsThis double room has a flat-screen TV.
The maximum age for children in the room is 10 years old.
Double Room with Breakfast IncludedProviding free toiletries, this double room includes a private bathroom with a shower. The double room provides a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Hotel Inn Design Laon boasts a strategic location appreciated by visitors for its convenience and accessibility. Positioned just two minutes from the main road, the hotel offers a great base for those hitting the highway with the auto routes and N2 close by. Ideal for travelers, it's a perfect stopover for journeys, providing easy access to Calais for early morning travel.
Guests have commended the hotel's proximity to various amenities, including supermarkets, shops and restaurants, all within a short walk or drive. The ease of access and ample free parking enhance the convenience, making it a strong choice for visitors with vehicles. The availability of private parking and the close distance to major roads further add to its appeal.
The location also offers some charm for those exploring Laon. Although it's a 20-minute steep walk to the old town, the rich historical allure of the medieval city and the beautiful Early Gothic cathedral make the trek worthwhile. The surrounding areas have numerous shops, a shopping center and even a McDonald's, catering to diverse needs.
Despite being situated in a semi-industrial area, guests found the rooms quiet and the environment calm. This tranquil setting, combined with the hotel's cleanliness and the very pleasant welcome from staff, ensures a restful stay. The location's practicality for both short visits and extended stays with nearby major routes and tourist spots, reinforces its status as a well-placed, functional choice for travelers.
Breakfast
Hotel Inn Design Laon offers a breakfast experience that generally garners positive feedback. Guests consistently mention a good variety of options with phrases like rich and varied and hearty frequently used. The hotel's breakfast buffet, which starts early at 6:30 am, includes fresh croissants and pain au chocolat, baguettes, pastries, cold cuts, cheeses, cereals, yogurts and a variety of spreads, catering to different tastes.
The breakfast area is clean and pleasant and the staff receives commendation for their friendliness and efficiency in replenishing the buffet. While some reviews note that the breakfast is typical for budget hotels, the majority describe it as excellent value for money, appreciating the extensive choices available given the price. For those simply looking for a quick bite before a city tour or a trip, the breakfast provision is adequate and well-timed.
However, a few guests mentioned limited options and occasional difficulty in getting items like tea or fresh products. Despite a couple of critiques about specific items being burnt or reheated, the overall sentiment remains positive, particularly highlighting the substantial and complete offerings at a reasonable price.
For those who prioritize a substantial start to their day within a budget, Hotel Inn Design Laon’s breakfast seems to meet, if not exceed, expectations. The combination of a well-stocked buffet and friendly service makes it a noteworthy part of the stay.
Rooms
Hotel Inn Design Laon offers a mixed experience for its guests, largely due to the room conditions. The overwhelming consensus highlights the cleanliness of the rooms as a standout feature. Whether small or spacious, the rooms maintain a good level of cleanliness, making them pleasant spaces for guests. The hotel is described as quiet during the week, contributing to its tranquil atmosphere.
The rooms, though, are often characterized as very small or cramped with minimalistic furnishings. Despite their size, they are functional and adequate for short stays, especially for budget-conscious travelers. Some guests mention the rooms feel basic or tired and there are occasional issues with facilities such as shower heads and room ventilation. In some cases, maintenance solutions appear makeshift.
However, for travelers seeking affordability without luxury, Hotel Inn Design Laon meets expectations. It offers good value for money and the presence of necessary amenities such as clean bathroom linens is appreciated. The staff receives positive mentions for their pleasant demeanor and the hotel's location close to supermarkets and dining options like McDonald's adds convenience.
Overall, Hotel Inn Design Laon is a practical choice for a short stay, especially for those prioritizing cleanliness and budget.
Beds
The beds at Hotel Inn Design Laon evoke mixed feelings among guests. On the positive side, guests appreciate that the beds are generally clean and comfortable with several reviewers noting that the beds were big and spacious enough for two individuals. The bedding quality is often praised, described as very good, satisfactory and comprised of clean and fine sheets and towels. Some guests find the firm mattresses to be comfortable and sturdy, contributing to a satisfactory stay. Moreover, the availability of new bedding adds a fresh touch to the sleeping experience.
However, not all reviews are glowing. A number of guests mentioned the beds being on the hard side with some describing the mattress as very thin and placed on a wooden board, which translates to a basic level of comfort. For some, the firmness of the mattresses crosses the line into being uncomfortable with several guests highlighting significant discomfort, likening the bed to sleeping on a plank. Issues with narrow beds, pillows in poor condition and generally outdated or simple bedframes also detract from the overall experience for some visitors.
In essence, while the bedding at Hotel Inn Design Laon is often clean and satisfactory for many, the firmness and simplicity of the beds do not suit everyone, leading to polarized opinions on bed comfort.
Cleanliness
Hotel Inn Design Laon consistently impresses guests with its high standards of cleanliness. Reviews frequently describe the hotel as clean, tidy and hygienic. The rooms, in particular, receive praise for being very clean and spotless with many guests highlighting the impeccable cleanliness of both the rooms and common areas.
Despite some minor signs of wear and tear in the decor and occasional maintenance issues like mold in the bathroom and broken fixtures, the overall cleanliness remains commendable. The beds and toilets are noted to be clean and the establishment lacks any unpleasant odors, such as stale tobacco.
Guests also appreciate the efficient and friendly staff, which contributes to a well-run and practical lodging experience. The hotel’s team is attentive and polite, further enhancing the positive impression of the clean and comfortable environment. The facility itself is described as remarkably well-maintained, reflecting the commitment to hygiene and cleanliness throughout.
In summary, Hotel Inn Design Laon garners strong positive feedback for its cleanliness, making it a comfortable and reliable choice for travelers seeking a spotless stay.
Staff
The reviews for 'Hotel Inn Design Laon' highlight the exceptional quality of the staff and management. Guests repeatedly express their satisfaction with the warm, friendly and efficient service they received. The welcome was consistently described as warm and memorable, often mentioning the manager, Franck, by name for his kindness, attentiveness and helpful nature. Whether it's the receptionists or other team members, the staff was invariably noted for their availability, professionalism and pleasant demeanor.
The reviews emphasize the team's commitment to making guests feel comfortable and well-cared for with comments frequently pointing out the staff's willingness to go above and beyond. The reception process was praised for being smooth and welcoming and the information provided was helpful and clear. Positive phrases like "top-notch staff" and "exceptional dedication" encapsulate the overall sentiment of the reviews.
In summary, the staff at 'Hotel Inn Design Laon' played a significant role in creating a welcoming and pleasant experience for guests, consistently ensuring a friendly, helpful and professional atmosphere.
Wi-Fi
Hotel Inn Design Laon offers free Wi-Fi and TV in the rooms, providing basic connectivity for guests. Some visitors experienced good Wi-Fi and good internet, appreciating the availability. However, there were reports of the Wi-Fi being weak or not working well, along with concerns about it not being encrypted or secured. Despite these issues, the friendly staff communicated effectively and provided necessary information such as codes for late arrivals.
Parking
Hotel Inn Design Laon offers an impressive parking experience. Guests repeatedly highlight the ease of parking, asserting that it is both accessible and free. The parking lot is described as large and ample, accommodating everything from cars to large delivery vehicles and motorbikes. Many reviewers appreciate the convenience of parking right outside the hotel door, which adds to the overall satisfaction of their stay. Despite the positive remarks, it is noted that the parking area is not monitored and some experienced noise in the parking lot. Overall, the parking facilities are a significant plus for guests, providing secure, convenient and plentiful parking spaces.
Family
Hotel Inn Design Laon offers a welcoming environment for families, providing connecting rooms that cater to larger groups and spacious family rooms that are clean and well-maintained. Visitors appreciate the practical accommodations for families, couples and individuals alike. The hotel's location allows for peaceful family nights, making it convenient for day trips to nearby attractions like Center Parcs. Additionally, there are family restaurants nearby, adding to the convenience of staying here. While some guests noted a lack of specific safety precautions for kids, overall, the hotel delivers good value for money and is well-suited for a family weekend in Laon.
No, Hotel Inn Design Laon doesn't have any pool.
No, a spa isn't available at Hotel Inn Design Laon.
Yes, Hotel Inn Design Laon welcomes dogs.
Yes, parking facilities are available at Hotel Inn Design Laon.