Hotel Acantilado
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Summary of reviewsHotel Acantilado enjoys a prime location that is frequently lauded by its guests. Situated just three blocks from the third beach access and close to the bustling city center and pedestrian area, the hotel is ideal for beachgoers and those looking to explore local attractions and dining options. The tranquil surroundings also make it a suitable choice for those seeking relaxation. Amenities such as a heated pool and spacious bathrooms, along with attentive and friendly staff, contribute to a positive guest experience.
The breakfast service at the hotel has received mixed reviews. While many guests praise it for being delicious, plentiful and enhanced by friendly and attentive staff, others feel it is basic and lacking variety with some issues observed such as cleanliness concerns.
Room reviews are similarly divided. Guests appreciate the size and potential comfort of the rooms but cite significant cleanliness issues, including stained bedding, unclean facilities and damp conditions. Problems with aged furniture, cockroaches, unpleasant smells, Wi-Fi connectivity and noise further detract from the overall experience. Some guests note the need for renovation and better maintenance to improve room conditions.
Cleanliness throughout the hotel is inconsistent according to guest feedback. While some note the excellent care taken by staff in certain areas, many others report dirty facilities, unwashed linens and maintenance issues like water leaks and broken doors. Common areas such as the pool locker room also come under criticism for poor upkeep.
The hotel staff, however, receives high praise across the board for their warmth, friendliness and professionalism. Guests frequently commend the staff for their attentiveness, politeness and efficient resolution of issues, which significantly enhances the overall guest experience.
The hotel's heated pool is highlighted as a notable feature, providing enjoyment particularly for families. Guests find the pool's warmth inviting and the courtyard surrounding it pleasant. However, there are also reports of inconsistency in maintenance with periods when the pool was unusable due to excessively high temperatures or hygiene concerns.
For family vacations, Hotel Acantilado offers engaging activities for children, making it a favored destination for creating memorable experiences. However, improvements could be made to the breakfast options to better cater to children and noise from nearby areas occasionally disrupts the restful environment needed for younger guests.
Bedding is another area requiring attention with guests frequently describing old mattresses, lumpy and uncomfortable beds, dirty bedspreads, small pillows and unstable bunk beds as significant downsides.
Overall, while Hotel Acantilado excels in location, staff service and certain amenities like the heated pool, it faces substantial challenges in areas such as room upkeep, cleanliness and bedding that need proactive attention to fully meet guest expectations.
Categories
The breakfast service at the hotel has received mixed reviews. While many guests praise it for being delicious, plentiful and enhanced by friendly and attentive staff, others feel it is basic and lacking variety with some issues observed such as cleanliness concerns.
Room reviews are similarly divided. Guests appreciate the size and potential comfort of the rooms but cite significant cleanliness issues, including stained bedding, unclean facilities and damp conditions. Problems with aged furniture, cockroaches, unpleasant smells, Wi-Fi connectivity and noise further detract from the overall experience. Some guests note the need for renovation and better maintenance to improve room conditions.
Cleanliness throughout the hotel is inconsistent according to guest feedback. While some note the excellent care taken by staff in certain areas, many others report dirty facilities, unwashed linens and maintenance issues like water leaks and broken doors. Common areas such as the pool locker room also come under criticism for poor upkeep.
The hotel staff, however, receives high praise across the board for their warmth, friendliness and professionalism. Guests frequently commend the staff for their attentiveness, politeness and efficient resolution of issues, which significantly enhances the overall guest experience.
The hotel's heated pool is highlighted as a notable feature, providing enjoyment particularly for families. Guests find the pool's warmth inviting and the courtyard surrounding it pleasant. However, there are also reports of inconsistency in maintenance with periods when the pool was unusable due to excessively high temperatures or hygiene concerns.
For family vacations, Hotel Acantilado offers engaging activities for children, making it a favored destination for creating memorable experiences. However, improvements could be made to the breakfast options to better cater to children and noise from nearby areas occasionally disrupts the restful environment needed for younger guests.
Bedding is another area requiring attention with guests frequently describing old mattresses, lumpy and uncomfortable beds, dirty bedspreads, small pillows and unstable bunk beds as significant downsides.
Overall, while Hotel Acantilado excels in location, staff service and certain amenities like the heated pool, it faces substantial challenges in areas such as room upkeep, cleanliness and bedding that need proactive attention to fully meet guest expectations.
Hotel with Swimming Pool
This hotel features a swimming pool and offers beachfront suites with high-class interiors. It provides a privileged view, a gym, and both pool and saltwater pools.
Heated Pool Indoor Pool
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Acantilado boasts an excellent location that stands out in guest reviews with a consensus highlighting its prime positioning. Situated just three blocks from the third beach access, the hotel offers close proximity to both the beach and the city center. Guests appreciate that the location is not only convenient for beachgoers but also near the bustling pedestrian area and local gastronomic establishments.
The tranquil surroundings add to the overall appeal, making it an ideal choice for those seeking peace and relaxation. Visitors note the easy access to key areas such as the Las Torres complex and exit 5. The location, coupled with amenities like a heated pool and spacious bathrooms, makes for a comfortable stay.
The favorable location is complemented by excellent staff attention, enhancing the overall guest experience. Cleanliness, value for money and well-maintained facilities like the pool are frequently mentioned. Overall, Hotel Acantilado's location is a significant draw for visitors, ensuring they can easily explore and enjoy the nearby attractions.
Hotel Acantilado's breakfast offerings receive mixed reviews from guests. On the positive side, many travelers praised the breakfast for being very good, delicious and plentiful. Guests highlighted the friendly and attentive service of the staff in the breakfast room, which noticeably enhanced their overall dining experience.
Despite this, some reviews pointed out certain drawbacks. A recurring comment mentioned the breakfast as being very basic, lacking variety and missing key items such as fruits, cold cuts and cereal. Some guests also described issues such as flies in the breakfast room and dirt accumulating on their clothes, reflecting an area needing attention.
Overall, while the hotel's breakfast has been described as acceptable and even excellent by some, there is room for improvement to meet the expectations of all guests. Enhancing the variety and addressing cleanliness could make the morning meal more enjoyable for everyone.
Hotel Acantilado receives mixed reviews regarding its rooms with several guests expressing dissatisfaction. A recurring issue is the cleanliness with reports of insufficient room cleaning during stays, stained bedding and damp conditions. Some guests pointed out aged and deteriorating furniture, torn blankets and loose backrests. The presence of cockroaches and unpleasant smells from bathroom drains worsen the experience.
Wi-Fi connectivity problems and noisy surroundings, especially near the laundry room, were also highlighted. The bathroom facilities often fell short with low water pressure and occasional water leaks. However, guests did appreciate the size and comfort of the rooms when in good condition. The overall ambiance was described as picturesque but worn out, suggesting a need for renovation and better upkeep.
Hotel Acantilado garners mixed reviews regarding its bedding. Guests commonly find the mattresses to be old and in need of replacement with many describing them as lumpy and uncomfortable. Bedspreads often come across as dirty, further diminishing the overall experience. Issues extend to the pillows, which are noted to be small and lacking covers and the quilts, which some remarked were dirty. Some visitors also noted twin beds instead of queen-sized options and in some cases, one of the twin beds being broken or the bunk beds being unstable. Overall, while Hotel Acantilado might have attractions elsewhere, its bedding situation seems to be a significant downside for many guests.
Hotel Acantilado has garnered mixed reviews when it comes to cleanliness. On the positive side, some guests noted that the hotel staff took great care of them and praised the excellent cleanliness in some areas. Additionally, there were mentions of the pool water being consistently warm, which some may find appealing.
However, many reviews highlighted serious issues with cleanliness. Common complaints included dirty facilities, unwashed linens and bathrooms emitting unpleasant smells. Towels were often described as stained or yellowish and many reported that both individual rooms and common areas were not regularly cleaned during their stay. Other concerns involved general maintenance issues like water leaks, noisy heating and broken doors that impacted the overall experience.
In terms of amenities, the pool locker room was frequently mentioned as being dirty and non-operational and some areas of the hotel were described as old and neglected. Overall, guests' experiences with cleanliness at Hotel Acantilado appear to be highly variable with significant room for improvement.
Hotel Acantilado stands out for its exceptional service, consistently praised by guests for the warmth, friendliness and professionalism of its staff. Guests frequently highlight the attentiveness and politeness of the employees, who handle issues swiftly and efficiently, often resolving inconveniences within minutes. The positive atmosphere is bolstered by the staff's always friendly demeanor with many noting their readiness to assist and the smiles that accompany each interaction.
The hotel's management team also receives commendations for their proactive approach to guest satisfaction, even going as far as managing unexpected situations like car breakdowns with remarkable efficiency. In addition to individual attentions, the service quality across the board is described as exceptionally good with the receptionists and general staff scoring high marks for their polite and professional conduct.
Overall, the guest experience at Hotel Acantilado is significantly enhanced by its dedicated and amiable staff, who ensure that every stay is comfortable and enjoyable. The combination of great service, attentive care and warm hospitality makes this hotel a standout choice for travelers.
At Hotel Acantilado, the pool area garners a mix of impressions from its guests. Many highlight the heated pool as a noteworthy feature, frequently described as nice, very good and even excellent. Visitors appreciate its warmth, making it inviting and several note its cleanliness. The small courtyard surrounding the pool contributes to a pleasant atmosphere, enhancing the guest experience.
However, consistency in maintenance appears to be a concern. There are repeated mentions of the pool being unusable due to excessively high temperatures and periods when it required more rigorous care. Instances of unclean water and a lack of proper hygiene management, coupled with issues like the smell of the water and the flooded bathrooms, have been documented. Despite some discrepancies, when in optimal condition, the heated pool is a highly valued amenity for many visitors at Hotel Acantilado.
Hotel Acantilado offers a variety of engaging activities for children, making it an ideal destination for family vacations. The pool stands out as a highlight, providing endless fun and enjoyment for kids. This family-friendly atmosphere ensures that guests of all ages have a memorable experience, perfect for family trips and creating cherished memories together. However, improvements could be made in the breakfast options to better cater to children. Additionally, noise from the laundry area can sometimes disrupt the restful environment needed for younger guests. Despite these minor setbacks, the overall experience remains positive with numerous guests praising the hotel's ability to cater to family needs and provide a wonderful experience for all.
The heated pool at Hotel Acantilado has received mixed reviews from guests with several highlighting its excellent condition and enjoyable experience, particularly for families. Many guests described the pool as nice and appreciated its indoor setting, which offers a pleasant environment regardless of the weather. However, there were a few negative remarks noting that the pool looked bad at times and emitted an unpleasant smell. Despite these occasional issues, the heated pool appears to be a popular feature among those who visited and it remains a highlight for many who enjoyed their stay at the hotel.
Hotel Acantilado offers an indoor heated pool that guests frequently appreciate. While there are positive remarks about the pool's appeal and the indoor green space with tables and umbrellas providing a pleasant environment, some reviews raise concerns about cleanliness and maintenance. Issues such as dirty water in the pool, a non-functional jacuzzi and surrounding noise from the laundry have been noted. Despite these drawbacks, the hotel's location receives a favorable mention.
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Location
The tranquil surroundings add to the overall appeal, making it an ideal choice for those seeking peace and relaxation. Visitors note the easy access to key areas such as the Las Torres complex and exit 5. The location, coupled with amenities like a heated pool and spacious bathrooms, makes for a comfortable stay.
The favorable location is complemented by excellent staff attention, enhancing the overall guest experience. Cleanliness, value for money and well-maintained facilities like the pool are frequently mentioned. Overall, Hotel Acantilado's location is a significant draw for visitors, ensuring they can easily explore and enjoy the nearby attractions.
Breakfast
Despite this, some reviews pointed out certain drawbacks. A recurring comment mentioned the breakfast as being very basic, lacking variety and missing key items such as fruits, cold cuts and cereal. Some guests also described issues such as flies in the breakfast room and dirt accumulating on their clothes, reflecting an area needing attention.
Overall, while the hotel's breakfast has been described as acceptable and even excellent by some, there is room for improvement to meet the expectations of all guests. Enhancing the variety and addressing cleanliness could make the morning meal more enjoyable for everyone.
Rooms
Wi-Fi connectivity problems and noisy surroundings, especially near the laundry room, were also highlighted. The bathroom facilities often fell short with low water pressure and occasional water leaks. However, guests did appreciate the size and comfort of the rooms when in good condition. The overall ambiance was described as picturesque but worn out, suggesting a need for renovation and better upkeep.
Beds
Cleanliness
However, many reviews highlighted serious issues with cleanliness. Common complaints included dirty facilities, unwashed linens and bathrooms emitting unpleasant smells. Towels were often described as stained or yellowish and many reported that both individual rooms and common areas were not regularly cleaned during their stay. Other concerns involved general maintenance issues like water leaks, noisy heating and broken doors that impacted the overall experience.
In terms of amenities, the pool locker room was frequently mentioned as being dirty and non-operational and some areas of the hotel were described as old and neglected. Overall, guests' experiences with cleanliness at Hotel Acantilado appear to be highly variable with significant room for improvement.
Staff
The hotel's management team also receives commendations for their proactive approach to guest satisfaction, even going as far as managing unexpected situations like car breakdowns with remarkable efficiency. In addition to individual attentions, the service quality across the board is described as exceptionally good with the receptionists and general staff scoring high marks for their polite and professional conduct.
Overall, the guest experience at Hotel Acantilado is significantly enhanced by its dedicated and amiable staff, who ensure that every stay is comfortable and enjoyable. The combination of great service, attentive care and warm hospitality makes this hotel a standout choice for travelers.
Pool
However, consistency in maintenance appears to be a concern. There are repeated mentions of the pool being unusable due to excessively high temperatures and periods when it required more rigorous care. Instances of unclean water and a lack of proper hygiene management, coupled with issues like the smell of the water and the flooded bathrooms, have been documented. Despite some discrepancies, when in optimal condition, the heated pool is a highly valued amenity for many visitors at Hotel Acantilado.
Family
Heated Pool
Indoor Pool
Yes, Hotel Acantilado has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Acantilado.
No, Hotel Acantilado doesn't allow dogs.
No, parking facilities aren't available at Hotel Acantilado.
No, Hotel Acantilado doesn't have a gym.
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