Arizona Charlie's Decatur is strategically located, providing easy access to Summerlin and surrounding areas, making it a convenient choice for both business and leisure. It is situated close to major roads, public transportation and various dining and shopping options, offering visitors a straightforward commute whether they're attending events, visiting family or exploring Las Vegas.
The breakfast experience has mixed reviews, but the Sourdough Café consistently wins praise for its affordable and tasty options. Alternative choices like Dunkin’ Donuts on-site and nearby dining venues add convenience, though there is noted room for improvement in variety and service efficiency.
For dinner, the on-site dining options at Arizona Charlie's Decatur offer good variety and quality, particularly the Sourdough Café and River Rock Fiesta, which receive frequent commendations for their value and taste. Despite some negative experiences, the general feedback suggests that guests appreciate the affordability and convenience of the hotel's dining options.
The rooms at Arizona Charlie's Decatur are generally described as spacious and comfortable, equipped with essential amenities and particularly noted for their size and functionality. However, several guests mentioned dated decor and maintenance issues, indicating a need for updates and enhanced cleanliness outside of initial impressions.
Cleanliness reviews are mixed. Many guests praised the hotel for its clean and well-maintained environment, highlighting the diligent housekeeping staff. Conversely, some guests reported cleanliness issues like dirty bathrooms and stained carpets, suggesting inconsistency in cleaning standards.
The staff received mostly positive feedback with guests commending their friendliness and helpfulness, noting smooth check-in and check-out processes. Some specific staff members were highlighted for exceptional service. However, there were occasional instances of unprofessional behavior and unresponsive service noted by some guests.
The free WiFi service received criticism for being extremely slow and unreliable, requiring frequent re-login and falling short of guests' expectations for high-speed internet.
The pool area at Arizona Charlie's Decatur has mixed reviews. Despite its small size, it is described as peaceful and relaxing with the hot tub receiving particular praise. However, frequent closures due to maintenance and limited accessibility, especially for children, were notable concerns.
The parking experience is generally positive with guests appreciating the free and plentiful parking spaces. However, a few guests mentioned difficulty in securing spots and raised minor safety concerns.
For families, the hotel offers convenience in location and amenities like the Sourdough Café but has drawbacks such as the smell of smoke, cleanliness issues and a dated appearance that may not cater well to children.
Lastly, while many guests found the beds comfortable and slept well, some noted discomfort due to older, worn-out mattresses and lumpy spots.
Overall, Arizona Charlie’s Decatur presents a balance of positive attributes like convenient location, friendly staff and decent dining options, but it could benefit from updates and improved consistency in cleanliness and maintenance.
Categories
Casino
Pool
Outdoor Pool
Free Wi-Fi
Parking
Accessible
3 Star
Outdoor Pool
Business
Room Types
Klondike Standard Room 1 KingThis room features cable TV and a work desk.
Meadows Deluxe Room 1 KingThis room features cable TV and a work desk.
Room Selected at Check InPlease note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.
Klondike Deluxe 1 King Bed The unit offers 1 bed.
Klondike Deluxe 2 Queen BedsThe unit offers 2 beds.
Klondike Standard Room 2 QueensThe unit offers 2 beds.
Meadows Deluxe Room 2 QueensThe unit has 2 beds.
Mini Suite
Arizona Suite
Klondike Suite
Executive Penthouse
Penthouse
Guest Reviews
6.8
Rated
Review Summaries
Summarized by AI
Location
Arizona Charlie's Decatur enjoys a strategic location that garners appreciation from many of its guests. The hotel provides easy access from Summerlin and other areas and its centralized position means it is within close range of various businesses, restaurants and essential services. Guests have noted the convenience of being near major roads and public transportation, making commutes straightforward.
For those visiting family or specific events, the location proves beneficial with easy walking distances to certain destinations like sister churches or events. It’s particularly advantageous for visitors looking to explore Las Vegas but wanting to stay a bit away from the hustle of the main Strip; it's only a short drive from there.
The surrounding area of Arizona Charlie's Decatur features numerous dining options, gas stations and shopping outlets, including well-known chains like Ross and Starbucks. Guests appreciate the proximity to local attractions with some mentioning how convenient it was for their plans, whether attending conferences, visiting the Las Vegas Motor Speedway or enjoying local eateries.
In summary, guests find Arizona Charlie's Decatur's location to be practical and conducive to a variety of needs, from business to leisure, offering a balance between accessibility and a quieter stay compared to the bustling Strip.
Breakfast
Arizona Charlie's Decatur offers a mixed breakfast experience with many guests highlighting the positive aspects. The Sourdough Café consistently receives praise for its delicious and affordable breakfast options with specific mentions of good value and pleasant staff, such as Angie. The Steak and Eggs are noted to be satisfactory for their price and the overall café environment is described as clean.
However, there is a clear demand for more breakfast choices and dining options on the property. Some guests expressed dissatisfaction over the absence of a microwave for their breakfast selections and the lack of resort fee amenities, including a complimentary breakfast. Despite this, alternatives like Dunkin’ Donuts are available on-site, impressing several visitors with their delicious offerings.
The surrounding area adds convenience with its proximity to Ross, Walmart and various restaurants, providing guests with additional dining options. The 24-hour café receives mixed reviews with some mentioning slow service, although the food is considered acceptable. Overall, while the breakfast experience at Arizona Charlie's Decatur has its highlights, it also leaves room for improvement in variety and service efficiency.
Dinner
Located within Arizona Charlie’s Decatur, the dining options offer a solid variety of reasonably priced and good-quality food. Guests frequently commend the Sourdough Café for its delicious dishes and great value, contributing to enjoyable dining experiences. The River Rock Fiesta also receives compliments for its excellent cuisine. Despite a few reported negative experiences, most guests find the food offerings to be a highlight with the affordability and convenience adding to the appeal.
The 24-hour café is particularly appreciated for its good selection and tasty meals, making it a dependable choice. Additionally, PT's Express provides convenient to-go options for those who prefer dining in their rooms or on the move.
While there are mixed reviews on certain dishes, the overall sentiment suggests that the restaurants on site provide satisfying meal options with the Sourdough Café standing out. Guests also appreciate nearby dining venues, contributing to Arizona Charlie’s Decatur being seen as a food-friendly hotel choice.
However, it is important to note that some guests have encountered issues with food quality and service, indicating room for improvement. Despite these occasional drawbacks, the dining experiences generally align with the hotel's reputation for offering good food at reasonable prices.
Rooms
Arizona Charlie's Decatur offers a variety of room experiences. Positively, many guests found the rooms to be spacious, comfortable and equipped with essential amenities, making them suitable for short stays or family visits. The rooms were frequently noted as clean with consistent compliments on their size and functionality. The beds often received praise for comfort and the easy access from the front desk and parking was appreciated.
However, there were consistent remarks about the dated nature of the rooms with mentions of old furniture, dim lighting and general wear and tear issues like peeling wallpaper and stained carpets. The rooms also lacked modern amenities such as USB ports and a sufficient number of coffee pods. Cleanliness outside of initial impressions was problematic for some with several reports of unclean bathrooms, dust and persistent odors, even in non-smoking rooms. Issues with room maintenance, including broken appliances and inadequate housekeeping, were noted several times.
Overall, while the size and fundamental comforts of the rooms are a strength, the hotel could benefit from updates and improved maintenance to enhance guest satisfaction.
Beds
Arizona Charlie's Decatur has left varying impressions on its guests when it comes to the quality of its beds. Many guests found the beds to be comfortable and praised the cleanliness of the beddings, ensuring they slept well. Words like "comfortable" and "fairly comfortable for the price" frequently appeared, alongside mentions of "large and clean" beds. Some even described their sleep experience as "very comfortable" and "comfy," highlighting positive aspects of their stay.
However, several guests expressed discomfort with older, worn-out mattresses that felt lumpy and uneven. Some noted mattresses with noticeable dead spots. Others described the beds as hard or even sinking in areas, which detracted from their comfort. There were also a few alarming mentions of inadequate cleanliness with concerns about bedding conditions that included stains and, in extreme cases, even unsanitary findings.
Overall, it seems that while many found their sleeping arrangements satisfactory, a significant number of guests felt that the beds could benefit from updates or replacements to improve the overall comfort and cleanliness. The bedding and room conditions varied, indicating an inconsistency that could affect guest experiences differently.
Cleanliness
Arizona Charlie's Decatur garners mixed reviews regarding its cleanliness from guests. Positively, many reviews highlight the hotel as very clean, noting that the housekeeping staff were diligent and the rooms generally maintained a good standard of cleanliness. Guests also appreciated the peaceful and enjoyable atmosphere with some pointing out that the rooms were quiet and comfortable. Additionally, the property itself was recognized for being well-maintained with various guests praising the overall cleanliness of the accommodations.
However, other reviews indicate areas for improvement. Issues such as dirty bathrooms, stained and unclean carpets, unpleasant odors, particularly of smoke and outdated room decor were mentioned frequently. Some guests pointed out deficiencies in the thoroughness of the cleaning staff, noting instances of dirty sheets, debris on furniture and even occasional sightings of pests. The inconsistency in room cleaning, especially without prior requests and maintenance shortcomings like dusty or moist carpets further detracted from some guests' experiences.
Despite the negatives, the hotel’s staff received commendations for their friendly and courteous service and the overall hotel environment was generally described as clean and easy to navigate by those who had better experiences. The Sourdough Cafe also received positive remarks regarding its food quality and reasonable pricing. For prospective guests, these contrasting reviews highlight the mixed experiences with cleanliness at Arizona Charlie's Decatur.
Staff
Arizona Charlie's Decatur in Las Vegas garners a mix of feedback regarding its staff, though the majority of guest reviews lean toward the positive. Numerous visitors highlighted the friendliness and helpfulness of the staff as a standout feature, noting that the front desk team and housekeeping were particularly accommodating and made efforts to ensure a pleasant stay. Guests often described the check-in and check-out processes as smooth and efficient. Specific individuals, such as the night front desk clerk Dee, received commendation for their exceptional service and amiability.
Most guests experienced polite and competent staff, who were responsive to requests, such as providing extra towels. Maintenance staff were also praised for their quick and effective resolution of problems. Additionally, the food court's reasonable pricing and the ease of access to the property were appreciated by visitors.
However, not all feedback was positive. Some guests encountered rudeness and unprofessional behavior from certain staff members at check-in and during their stay, which detracted from their overall experience. Reports of disinterested or mechanized service and instances where language barriers posed challenges, were noted by some.
Despite these occasional lapses in service quality, the consensus among many guests is that the staff at Arizona Charlie's Decatur contributed positively to their stay with many praising their warmth, responsiveness and helpfulness. The generally friendly and accommodating nature of the majority of the staff appears to be a significant factor in guest satisfaction.
Wi-Fi
Many guests who have stayed at Arizona Charlie's Decatur have expressed dissatisfaction with the WiFi service provided by the hotel. Although some reviews mention that the WiFi is free, the consensus is that the connection is extremely slow and unreliable, making it difficult to perform even basic tasks like reading or sending emails. Guests frequently reported that the WiFi service required daily re-login and some found it challenging to access WiFi without additional charges. Overall, the internet experience at Arizona Charlie's Decatur has been described as poor with numerous guests pointing out that the advertised high-speed internet fell far short of their expectations.
Pool
The pool at Arizona Charlie's Decatur garners mixed impressions among guests. On the positive side, visitors appreciate the small but pleasant pool, describing it as peaceful and quiet with only a few people in the area, making it a relaxing spot despite its size. The hot tub receives particular praise, noted as perfect by those who have had the opportunity to use it. The pool and jacuzzi were also available even in November, which some guests found commendable.
On the downside, there have been numerous issues with accessibility. Many reviews mention the pool being closed for repairs or maintenance, limiting its availability. Weather conditions have also impacted usage and there seems to be a recurring problem with pool access for kids due to construction. Moreover, some guests felt the pool was not worth it and concerns about the hotel's overall dated appearance might tie into perceptions of the pool area.
Despite the setbacks, for those who can access it, the pool area provides a pleasant respite with towels readily available and the nearby casino adds to the overall enjoyment of the stay. However, future visitors should be aware of potential closures and plan accordingly.
Parking
Arizona Charlie's Decatur offers a generally positive parking experience for guests. The convenience of free parking is frequently highlighted with many noting the abundance of spaces and the ease of accessibility. The parking areas are spacious, making it simple to navigate even for larger vehicles, such as trucks and trailers. Guests appreciate that both parking and Wi-Fi are complimentary, adding extra value to their stay.
There are multiple parking areas, including a north lot, which some reviewers mentioned can be cluttered with trash. While the availability of parking is praised, a few guests found it difficult to secure a spot and noted that there is no designated parking specifically for hotel guests, which sometimes leaves these areas full or shared with the public.
Safety is a minor concern expressed by several visitors who felt that additional security measures could enhance the experience, such as more frequent patrols. Despite this, the overall sentiment suggests that parking at the hotel is generally accessible, convenient and a free amenity that adds to the convenience of staying at Arizona Charlie's Decatur.
Family
Arizona Charlie's Decatur offers mixed experiences for families with kids. On the positive side, the hotel is conveniently located for visiting friends and family and is close to local schools. The Sourdough Café receives high praise for its good menu, delicious food and reasonable prices with staff who make guests feel like part of the family. Additionally, the hotel has various activities that can entertain kids of all ages and family parking is available.
However, there are notable drawbacks as well. While some reviews mention that it’s family-friendly, others stress that it’s not ideal for children. The strong smell of smoke in the casino and hallways can be off-putting and some guests reported that the environment made their kids sick. Accommodations appear to be in need of renovation and there were comments about limited towel availability and cleanliness issues. Overall, while Arizona Charlie's Decatur offers some family-friendly amenities and convenient dining, it may not be the best choice for families seeking a more kid-focused environment.
3 Star
Arizona Charlie's Decatur, a three-star hotel, offers good service and value for money, making it an attractive option for budget-conscious travelers. The facilities and amenities align with its mid-range rating, ensuring guests receive a solid level of comfort and convenience. The hotel boasts a good security system, ensuring peace of mind during the stay. The casino, described as more down-to-earth, provides an enjoyable experience without the overwhelming glitz of larger, on-strip locations.
While some reviews noted that the hotel is overall acceptable and offers a great cost-benefit ratio, others found the rooms to be a bit run down. Despite this, the overall package is viewed as an okay value for a price of around $100 per night. Although customer service quality varied, many guests felt they received service on par with the hotel's affordable rates. For travelers looking for a three-star experience with adequate facilities and reasonable pricing, Arizona Charlie's Decatur remains a viable option.
Accessible
Arizona Charlie's Decatur receives positive feedback from guests with disabilities for its accessibility features. Handicap parking is convenient and the hotel design allows easy maneuvering, especially noted by those accompanying handicapped relatives. Key-card access to elevators and room corridors adds an additional layer of convenience. The ADA-compliant handles in the shower and toilet are particularly appreciated for their practicality.
The compact size of the hotel is advantageous for guests with mobility challenges, making it easy to navigate between the room and the casino. However, there are mentions of certain drawbacks. Some guests noted that the resort could benefit from cleaner facilities and additional accessibility features such as improved elevator access and functional wheelchair access throughout. Despite these areas for improvement, the overall accessibility of the hotel appears to meet the needs of many guests with disabilities.
Casino
Arizona Charlie's Decatur offers a bustling casino experience, featuring a wide variety of slot machines that many guests enjoy. The location and locals' atmosphere are highly appreciated, giving it a unique, down-to-earth vibe. The casino is described as having a good mix of games and quick cocktail service, which adds to the overall entertainment value. Bingo and sports betting also add to its appeal.
However, the prominent issue that repeatedly crops up is the pervasive cigarette smoke throughout the casino, hallways and rooms. Many guests have noted that the heavy smoke smell can be overwhelming with some calling for better ventilation systems. Additionally, the presence of marijuana odor in the hallways has been highlighted. The casino does feel dated to some visitors and the sportsbook area has received some criticism for attracting sketchy characters. Despite these drawbacks, Arizona Charlie's Decatur remains a popular spot for those looking to enjoy some gambling in a more laid-back setting.
Outdoor Pool
Arizona Charlie's Decatur features an outdoor pool that is conveniently located close to the rooms, making access easy for guests. Many visitors have expressed having a great time using the pool, describing it as enjoyable and suitable for both adults and children. However, it is noteworthy that some guests have encountered issues such as occasional closures and cleanliness concerns. While the pool provides a good recreational option, potential visitors should be aware of these sporadic inconveniences. Additionally, the hotel does not offer covered parking.
FAQ
Yes, Arizona Charlie's Decatur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Arizona Charlie's Decatur.
No, Arizona Charlie's Decatur doesn't allow dogs.
Yes, parking facilities are available at Arizona Charlie's Decatur.
