Harrah's Laughlin, A Caesars Destination
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Summary of reviewsHarrah's Laughlin, A Caesars Destination provides a scenic and tranquil retreat set against the picturesque Colorado River, featuring a private beach that offers guests direct access to the water and beautiful river views. The easy access to various amenities, concert venues and ample parking enhances the convenience for families and individuals alike.
Guests appreciate the spacious, quiet and comfortable rooms, particularly those with lovely river and mountain views. Positive notes highlight helpful and friendly staff at many service points and the pool areas with options for families and adults alike add to the charm of the stay, notwithstanding occasional overcrowding or maintenance issues. The private beach, in particular, stands out as a major highlight, offering a clean and family-friendly environment.
The resort’s restaurants receive mixed reviews. Positive feedback often points to the excellent service and delicious food at places like the Beach Cafe and Guy Fieri’s El Burro Borracho. Breakfast also comes in for praise at times, though there are notable inconsistencies in service speed and food quality with some guests experiencing long wait times and limited options.
Despite the charm of its riverside location, some areas of the hotel are in need of updates and renovations and cleanliness appears to be an area requiring consistent attention. Users noted outdated decor and cleanliness issues in certain portions of the hotel. The Wi-Fi service is another point of frequent contention with many guests finding it unreliable and slow, exacerbated by additional charges for access.
Nevertheless, the hospitality and professional demeanor exhibited by most staff members stand out positively. Visitors often enjoyed responsive and efficient service, particularly at check-in and valet services, although there are occasional lapses.
The overall experience at Harrah's Laughlin, A Caesars Destination is positively influenced by its scenic and tranquil location, family-friendly amenities and the friendliness of many staff members. However, the resort would benefit from addressing its inconsistencies in dining, cleanliness and Wi-Fi to elevate the guest experience.
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Guests appreciate the spacious, quiet and comfortable rooms, particularly those with lovely river and mountain views. Positive notes highlight helpful and friendly staff at many service points and the pool areas with options for families and adults alike add to the charm of the stay, notwithstanding occasional overcrowding or maintenance issues. The private beach, in particular, stands out as a major highlight, offering a clean and family-friendly environment.
The resort’s restaurants receive mixed reviews. Positive feedback often points to the excellent service and delicious food at places like the Beach Cafe and Guy Fieri’s El Burro Borracho. Breakfast also comes in for praise at times, though there are notable inconsistencies in service speed and food quality with some guests experiencing long wait times and limited options.
Despite the charm of its riverside location, some areas of the hotel are in need of updates and renovations and cleanliness appears to be an area requiring consistent attention. Users noted outdated decor and cleanliness issues in certain portions of the hotel. The Wi-Fi service is another point of frequent contention with many guests finding it unreliable and slow, exacerbated by additional charges for access.
Nevertheless, the hospitality and professional demeanor exhibited by most staff members stand out positively. Visitors often enjoyed responsive and efficient service, particularly at check-in and valet services, although there are occasional lapses.
The overall experience at Harrah's Laughlin, A Caesars Destination is positively influenced by its scenic and tranquil location, family-friendly amenities and the friendliness of many staff members. However, the resort would benefit from addressing its inconsistencies in dining, cleanliness and Wi-Fi to elevate the guest experience.
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Resort for Honeymoon
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Guest Reviews
Situated right on the scenic Colorado River, Harrah's Laughlin, A Caesars Destination offers a picturesque and convenient location for visitors. This hotel boasts a private beach, allowing guests easy access to the water and stunning river views. Its location, while somewhat secluded, provides tranquility and a restful environment away from the hustle and bustle, yet remains well-connected with water taxis and close proximity to various amenities and entertainment options.
Guests appreciate the easy access to the beach and the beautiful landscape, which enhances the overall experience. The resort's proximity to the hospital adds a layer of convenience and the ample parking and straightforward check-in process make arrivals hassle-free. Additionally, the location is favored for being near concert venues and offering excellent views from many of the rooms.
While the hotel is a bit removed from other casinos, this aspect appeals to those seeking a more peaceful retreat. For those interested in river activities, the hotel's private beach facilitates direct access to jet skis and other water-related adventures. However, some guests note the inconvenience of the broken elevator in the parking garage.
Nonetheless, the beauty of the riverfront, the private beach and the serene environment make Harrah's Laughlin, A Caesars Destination a desirable choice for travelers looking to enjoy the natural beauty of Laughlin while being close to key attractions and amenities.
Harrah's Laughlin, A Caesars Destination receives mixed reviews regarding its breakfast offerings. Many guests appreciated the breakfast, highlighting good food and service at the Beach Cafe. The food was described as delicious with specific mentions of enjoyable meals such as Cinnabon and well-prepared items at the cafe. Positive notes often highlighted the friendly and accommodating staff, enhancing the dining experience.
However, some guests faced challenges, including long wait times with one mention of taking almost an hour and a half to have breakfast on a Saturday morning. A few reviewers noted the lack of breakfast options available and the closure of a previously praised buffet. Complaints about specific dishes, such as pancakes that were not fresh and served without syrup, were also recorded, although hash browns and eggs received mixed feedback. Some visitors expressed confusion or disappointment about the absence of a clearly communicated breakfast offering.
Overall, while the breakfast at Harrah's Laughlin, A Caesars Destination has its favorable aspects, addressing consistency and availability issues could enhance the guest experience further.
Harrah's Laughlin, A Caesars Destination offers a mixed dining experience for its guests with notable highs and lows. Many visitors praised the restaurants, describing them as amazing and highlighting specific spots like the cafe and Guy Fieri’s El Burro Borracho, where guests particularly enjoyed the fish tacos and overall cuisine. The breakfast service was also singled out for its deliciousness and friendly staff, contributing to a positive start to the day.
However, the resort falls short in some areas. There is a noticeable lack of dining choices with several restaurants often closed or operating on rotation, limiting options for guests who prefer late-night snacks or a variety of meals. Some guests found the food to be overly expensive and of mediocre quality and there were a few instances where the food quality was so poor that it made guests feel unwell.
Despite these issues, many guests enjoyed the overall dining atmosphere, particularly the steak at the Beach Cafe and the yummy offerings from the various eateries. The presence of many dining options and fast food places inside the hotel added convenience, although the options didn't always meet the expectations of value and variety.
In summary, Harrah's Laughlin offers a somewhat polarizing dining experience with standout establishments and flavors, but also faces challenges in consistency and availability which impacted the overall guest satisfaction.
Nestled on the banks of the Colorado River, Harrah's Laughlin, A Caesars Destination offers a mix of pros and cons when it comes to their rooms. Guests often mention the rooms as spacious, quiet and comfortable, noting the soft mattresses and lovely views of the river and mountains. Some remodeled rooms have been positively commented on for their newer looks and good maintenance. Additionally, the clean bathrooms in some rooms have earned praise.
However, many reviews highlight the need for significant updates and renovations across the board. Complaints about outdated furniture, worn-out decor and insufficient amenities such as the lack of fridges, microwaves or safes are common. Issues of cleanliness have surfaced frequently with guests citing dusty surfaces, dirty carpets and bathrooms falling short of hygiene expectations. Some extreme cases include reports of moldy smells, cockroaches and uncleaned sheets.
Persistent problems with the air conditioning and long wait times for the elevators add to the inconvenience. While the ambiance brings in a sense of nostalgia with its dated decor, it is clear that many guests feel it's high time for a complete overhaul to match modern standards. Despite these shortcomings, the hotel continues to attract guests due to its scenic location and the convenience of amenities like a casino, pool and easy access to water taxis. A stay here might be a hit or miss, depending on the room assigned and the overall experience relies heavily on individual expectations and tolerance for the dated and at times less maintained facilities.
Guests at Harrah's Laughlin, A Caesars Destination have varied opinions concerning the beds. Many reviewers praised the beds as soft, comfy and clean with some describing them as spacious and good for their backs. Additionally, the pillows were often mentioned as comfortable, contributing to a very comfortable sleep. However, there were notable criticisms as well. Several guests found the beds hard, uncomfortable or even broken, leading to unpleasant sleeping experiences. Some beds were noted to be old, sunken in the center or lopsided, causing discomfort. Cleanliness issues were also highlighted with reports of stained sheets, dust and bed bugs. Despite these negative remarks, when the beds were satisfactory, guests often described them as very comfortable and conducive to a good night's sleep.
Harrah's Laughlin, A Caesars Destination presents a mixed picture when it comes to cleanliness, based on guest reviews. Among the many views shared, a significant number of guests noted that certain areas such as the arcade, casino, bathrooms and some rooms were clean and well-maintained. Positive mentions highlighted clean, comfortable beds and a tidy overall ambiance in select areas. Some found their rooms to be very clean and appreciated the organized and clean casino environment.
However, the bulk of reviews point to a considerable need for improvement. Many guests reported issues such as dirty carpets replete with large stains, unclean bathrooms with mold and mildew and unpleasant smells, including those reminiscent of cigarettes and old sweat. Recurring issues like dusty rooms, filthy elevators and poorly maintained public areas were frequently mentioned. The property itself, particularly the North Tower, was described as run-down and dirty and rooms often were not serviced properly, leading to complaints about stained bedding, clogged sinks and outdated furnishings.
Guests also highlighted maintenance issues, including broken fans, leaks and non-functional air conditioning units. Problems with the elevators, including long wait times and cleanliness, further contributed to a less-than-ideal experience. Despite the housekeeping efforts noted by some, many guests felt that the resort did not meet acceptable cleanliness standards, pointing out areas with cockroaches, cobwebs and unemptied trash cans. Overall, the reviews suggest that Harrah's Laughlin, A Caesars Destination has room for significant improvement in cleanliness and maintenance to enhance guest satisfaction.
Visitors to Harrah's Laughlin, A Caesars Destination frequently comment on the friendliness and helpfulness of the staff across various facets of the establishment. The front desk team, including standout individuals like Kelly, is often praised for being particularly kind and efficient during check-in processes. Guests appreciate the rapid service provided at kiosks and the overall professional demeanor observed in many interactions, notably the concierge services and valet parking team.
However, these positive experiences are tempered by notable inconsistencies. While some staff members are described as amazing, understanding and accommodating, others reportedly exhibit rude, dismissive and even unprofessional behavior. The restaurant and casino staff receive mixed reviews with certain employees going above and beyond, particularly at places like the Cinnabon and Smashburger, while others are criticized for poor service and unfriendly attitudes.
Housekeeping and maintenance staff also generate varied feedback; some guests find them cheerful and attentive, whereas others encounter early disturbances or inadequate cleanliness. The overall assessment of the hotel staff is therefore uneven, punctuated by periods of excellent service overshadowed by occasional lapses in courtesy and efficiency.
Management practices come under scrutiny as well with several reports of unresponsiveness and poorly handled complaints. Some visitors cite a lack of sufficient staff, which may contribute to the frustrations experienced by both guests and employees alike. Despite these challenges, the hospitality offered does shine through in moments, leaving guests with mixed but sometimes memorable experiences at Harrah's Laughlin, A Caesars Destination.
Harrah's Laughlin, A Caesars Destination offers Wi-Fi services; however, reviews frequently highlight significant issues. Several guests mentioned that Wi-Fi accessibility was a challenge with many experiencing non-existent, unstable or poor connections. Complaints about Wi-Fi coverage in rooms were common with some guests unable to connect at all or having very slow speeds when they did manage to get online. Furthermore, the additional charges for Wi-Fi seemed to frustrate many, as they felt it should be included in the room price, especially given the already costly stay. Contrarily, a small number of reviews did note that Wi-Fi worked well for them, but these were in the minority. The overall sentiment suggests that the hotel’s Wi-Fi services could benefit from substantial improvements to meet guest expectations, particularly in terms of reliability and inclusivity in the room rates.
Harrah's Laughlin, A Caesars Destination offers guests an array of options for enjoying the water, including heated pools, adult-only sections and convenient access to the river and beach. Many reviews highlight the cleanliness and pleasant experience of the pool areas, noting that they are often well-maintained and enjoyable for swimming and relaxation. The adult pool facility in particular has been praised for its attentive service. Families also appreciate the dedicated areas for kids. Although there are mentions of issues such as occasional dirtiness, cloudiness and overcrowding, the overall sentiment points to the pool areas being a significant draw for guests. Additionally, the extended hours allow for more flexible use of the amenities, despite the pool and beach access sometimes being affected by maintenance and service concerns. Overall, access to the pools and the beautiful beach area contribute positively to the stay at the resort.
Guests at Harrah's Laughlin, A Caesars Destination express a notable appreciation for the beach area. Many highlight the enjoyment they found in the beach's exclusive access, reserved just for guests, which appears to enhance the overall experience. The clean and well-maintained beach area is often noted as a fun spot for children, indicating it’s family-friendly. Additionally, guests appreciate the combination of the beach, pool and other amenities like the arcade, offering varied entertainment options on-site. The positive remarks extend beyond the beach to cleanliness, attentive staff and convenient location, adding to the overall pleasant stay at the resort. The river view from upgraded suites also receives commendation, suggesting a visually appealing experience.
Harrah's Laughlin, A Caesars Destination offers a variety of parking options that cater to different needs. Many guests appreciated the convenience and ample availability of parking spots at the hotel, mentioning that parking was generally nice, easy and well-sized. Handicap parking was noted to be plentiful, although a few reviews mentioned some difficulty in finding these spots.
The parking area is conveniently close to hotel buildings, enhancing accessibility. There were positive remarks about the free parking option and several guests highlighted the helpfulness and friendliness of the valet service, despite a nominal fee of $10 per day. However, there were occasional issues with valet parking being closed or limited due to short staffing.
On the downside, some guests reported problems with the parking structure, such as broken elevators, which sometimes required navigating stairs with luggage. Parking was at times described as tight and limited with specific difficulties noted in finding adequate spots during peak times. Despite these occasional inconveniences, the general sentiment indicates a satisfactory parking experience for most visitors.
Harrah's Laughlin, A Caesars Destination offers a variety of activities and amenities tailored for families and children. The arcade is frequently highlighted as a major hit with numerous mentions of kids thoroughly enjoying the games and spending substantial time there. Families also appreciated the beach, which was described as great for kids and a fun aspect of their stay.
Although there were some setbacks such as the family pool being either closed or not clean and a lack of available towels, these did not overshadow the overall positive experiences at the resort. Check-in processes were praised for their efficiency, making arrival less of a hassle. The rooms received some mixed feedback—while clean, they showed signs of needing upgrades, such as fixes to leaking faucets and the addition of minibars.
Dining options also gathered favorable comments with the restaurant food receiving commendations and a notable mention of children enjoying treats from Cinnabon. Despite some concerns about smokers in non-smoking areas and the occasional inconvenience of too many children in the casino area, the general consensus is that the resort is well-suited for family getaways.
Guests expressed satisfaction with the family-oriented environment and lauded the resort as a great destination for family vacations. Overall, Harrah's Laughlin, A Caesars Destination emerges as a kid-friendly, family-centric resort that provides ample opportunities for enjoyment, particularly through its popular arcade and beach activities.
The nightlife at Harrah's Laughlin, A Caesars Destination offers a lively and enjoyable experience primarily centered around the casino. Guests frequently comment on the high quality of the casino, describing it as pleasant, lively and fun with particular praise for the slot machines. The live music and bands add to the vibrant atmosphere, providing a cool and fun entertainment option.
However, the nightlife options beyond the casino appear limited. Although some appreciate the option to visit a bar with air conditioning, others note the lack of activities outside the casino and the absence of a poker room. The hotel itself is somewhat isolated from other casinos, making it less convenient for those looking for a variety of nighttime entertainment. Overall, while the nightlife at Harrah's Laughlin is energetic within the casino, options beyond are minimal.
Harrah's Laughlin, A Caesars Destination offers an overall pleasant stay with clean and convenient facilities. Many guests appreciated the good service and enjoyed a high-quality and luxurious experience, finding everything to be really good. The casino, in particular, received positive remarks for being clean and enjoyable.
However, some guests felt the hotel fell short of its four-star rating expectations. While certain aspects like good value and pleasant amenities were noted, the hotel was often described as more fitting for a three-star rather than a four-star classification. Complaints about outdated features, room quality not matching the price and operational issues like having only one elevator running were mentioned.
Despite this, several guests felt their stay was over expectations and still highlighted the resort as offering good value and a comfortable experience overall.
Harrah's Laughlin, A Caesars Destination offers a reasonably solid option for business travelers. The accommodations are considered good for business stays with adequate and functional business facilities. The business center, described as convenient and functional, meets essential needs for those on work trips. Additionally, the conference area maintains a commendable level of cleanliness, which is crucial for professional meetings and events.
The staff at Harrah's are notably helpful in supporting business needs with check-in described as friendly and efficient. However, there have been mentions of the hotel being short-staffed, which could impact service efficiency. While the overall business amenities serve their primary purpose, some reviews suggest room for improvement in this area to enhance the experience for business travelers.
Harrah's Laughlin Beach Resort & Casino provides several accessibility features that cater to guests with disabilities. Positive feedback highlights the ease of accessing handicap parking and the front area, which makes it convenient for wheelchair users and elderly guests. The accessible pool and beach areas add to the comfort, ensuring that everyone can enjoy these amenities. Dining at the resort is a pleasant experience for all, as the restaurant is accessible.
However, some aspects of the hotel need improvement. While elevators are available and accessible, they often face issues such as being slow, broken, or in poor condition, which can be inconvenient for guests. The limited buttons and subpar maintenance further detract from their usability. Checking in could also use some streamlining, as it can be a lengthy process.
Despite these drawbacks, the resort offers accessible rooms that are reported to be clean and well-prepared for guests with disabilities. For those who require these features, it's advisable to confirm room details upon arrival to ensure they meet specific needs. Overall, Harrah's Laughlin provides a reasonable level of accessibility, though some areas might benefit from enhancements to better serve all guests.
Harrah's Laughlin, A Caesars Destination has garnered mostly positive feedback about its casino experience. Guests praised the casino for being clean and well-maintained, highlighting its nice and organized layout. The non-smoking area was particularly appreciated, although some noted it could benefit from better enforcement of the smoke-free policy.
The variety and modernity of slot machines and gaming options like live KENO contributed to the fun atmosphere. Visitors found the casino more active than others in Laughlin with video poker and slot machines in good working order. The comfortable cigar lounge and enjoyable New Year's Eve celebration added to the positive experience.
Staff received commendations for their friendliness and efficiency and the casino's beachfront location was also a plus. The area was convenient to play in and well-kept, although some felt the table games were a bit pricey and drinks costly.
However, it wasn't all smooth sailing. The casino's smoke area reeked of smoke and the high concentration of smokers was a downside. Additionally, the signage issues due to construction caused some confusion and the casino's distance from others was noted as a minor inconvenience.
Overall, the fun and clean environment, combined with a good variety of games, made the casino at Harrah's Laughlin, A Caesars Destination a highlight of many guests' stays.
At Harrah's Laughlin, A Caesars Destination, the outdoor pool is overall a popular spot among guests. Many described the outdoor pool as nice and well-maintained with particular praise for its cleanliness and relaxed atmosphere. It's evident that guests enjoyed their time at the pool, highlighting it as a fun part of their stay. The swimming pool area was also noted as nice, adding to the overall appeal. However, it's important to be aware that the pool can become crowded at times. While there are areas for families, these spaces can occasionally be overrun and not always available with some reports of cleanliness issues and limited seating. Despite these drawbacks, most visitors seemed to have a positive experience and found the outdoor pool a pleasant and enjoyable place to unwind.
Harrah's Laughlin, A Caesars Destination offers a variety of amenities and services that appeal to honeymooners. The facilities are described as nice and romantic, making it a good option for couples celebrating their honeymoon. Many reviews suggest it is perfect for a honeymoon with recommendations for the romantic ambiance. Some guests also highlight the availability of honeymoon packages. However, it is worth noting that not all experiences are positive with some finding it unsuitable due to certain conveniences. Overall, it has garnered positive feedback as a recommended destination for honeymoon stays.
Harrah's Laughlin, A Caesars Destination offers a romantic ambiance, especially suited for couples seeking a memorable getaway. The beach setting provides a naturally romantic backdrop, complemented by great sunset views that are perfect for a couple’s retreat. Guests celebrate special occasions like honeymoons and anniversaries, enjoying the beautiful and romantic ambiance throughout the resort. The casino's nighttime setting also adds to the overall romantic experience. Although the resort is family-friendly, it particularly excels in creating a romantic vibe at the beach restaurant and other locations around the property, making it an ideal choice for a romantic escape.
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Location
Guests appreciate the easy access to the beach and the beautiful landscape, which enhances the overall experience. The resort's proximity to the hospital adds a layer of convenience and the ample parking and straightforward check-in process make arrivals hassle-free. Additionally, the location is favored for being near concert venues and offering excellent views from many of the rooms.
While the hotel is a bit removed from other casinos, this aspect appeals to those seeking a more peaceful retreat. For those interested in river activities, the hotel's private beach facilitates direct access to jet skis and other water-related adventures. However, some guests note the inconvenience of the broken elevator in the parking garage.
Nonetheless, the beauty of the riverfront, the private beach and the serene environment make Harrah's Laughlin, A Caesars Destination a desirable choice for travelers looking to enjoy the natural beauty of Laughlin while being close to key attractions and amenities.
Breakfast
However, some guests faced challenges, including long wait times with one mention of taking almost an hour and a half to have breakfast on a Saturday morning. A few reviewers noted the lack of breakfast options available and the closure of a previously praised buffet. Complaints about specific dishes, such as pancakes that were not fresh and served without syrup, were also recorded, although hash browns and eggs received mixed feedback. Some visitors expressed confusion or disappointment about the absence of a clearly communicated breakfast offering.
Overall, while the breakfast at Harrah's Laughlin, A Caesars Destination has its favorable aspects, addressing consistency and availability issues could enhance the guest experience further.
Dinner
However, the resort falls short in some areas. There is a noticeable lack of dining choices with several restaurants often closed or operating on rotation, limiting options for guests who prefer late-night snacks or a variety of meals. Some guests found the food to be overly expensive and of mediocre quality and there were a few instances where the food quality was so poor that it made guests feel unwell.
Despite these issues, many guests enjoyed the overall dining atmosphere, particularly the steak at the Beach Cafe and the yummy offerings from the various eateries. The presence of many dining options and fast food places inside the hotel added convenience, although the options didn't always meet the expectations of value and variety.
In summary, Harrah's Laughlin offers a somewhat polarizing dining experience with standout establishments and flavors, but also faces challenges in consistency and availability which impacted the overall guest satisfaction.
Rooms
However, many reviews highlight the need for significant updates and renovations across the board. Complaints about outdated furniture, worn-out decor and insufficient amenities such as the lack of fridges, microwaves or safes are common. Issues of cleanliness have surfaced frequently with guests citing dusty surfaces, dirty carpets and bathrooms falling short of hygiene expectations. Some extreme cases include reports of moldy smells, cockroaches and uncleaned sheets.
Persistent problems with the air conditioning and long wait times for the elevators add to the inconvenience. While the ambiance brings in a sense of nostalgia with its dated decor, it is clear that many guests feel it's high time for a complete overhaul to match modern standards. Despite these shortcomings, the hotel continues to attract guests due to its scenic location and the convenience of amenities like a casino, pool and easy access to water taxis. A stay here might be a hit or miss, depending on the room assigned and the overall experience relies heavily on individual expectations and tolerance for the dated and at times less maintained facilities.
Beds
Cleanliness
However, the bulk of reviews point to a considerable need for improvement. Many guests reported issues such as dirty carpets replete with large stains, unclean bathrooms with mold and mildew and unpleasant smells, including those reminiscent of cigarettes and old sweat. Recurring issues like dusty rooms, filthy elevators and poorly maintained public areas were frequently mentioned. The property itself, particularly the North Tower, was described as run-down and dirty and rooms often were not serviced properly, leading to complaints about stained bedding, clogged sinks and outdated furnishings.
Guests also highlighted maintenance issues, including broken fans, leaks and non-functional air conditioning units. Problems with the elevators, including long wait times and cleanliness, further contributed to a less-than-ideal experience. Despite the housekeeping efforts noted by some, many guests felt that the resort did not meet acceptable cleanliness standards, pointing out areas with cockroaches, cobwebs and unemptied trash cans. Overall, the reviews suggest that Harrah's Laughlin, A Caesars Destination has room for significant improvement in cleanliness and maintenance to enhance guest satisfaction.
Staff
However, these positive experiences are tempered by notable inconsistencies. While some staff members are described as amazing, understanding and accommodating, others reportedly exhibit rude, dismissive and even unprofessional behavior. The restaurant and casino staff receive mixed reviews with certain employees going above and beyond, particularly at places like the Cinnabon and Smashburger, while others are criticized for poor service and unfriendly attitudes.
Housekeeping and maintenance staff also generate varied feedback; some guests find them cheerful and attentive, whereas others encounter early disturbances or inadequate cleanliness. The overall assessment of the hotel staff is therefore uneven, punctuated by periods of excellent service overshadowed by occasional lapses in courtesy and efficiency.
Management practices come under scrutiny as well with several reports of unresponsiveness and poorly handled complaints. Some visitors cite a lack of sufficient staff, which may contribute to the frustrations experienced by both guests and employees alike. Despite these challenges, the hospitality offered does shine through in moments, leaving guests with mixed but sometimes memorable experiences at Harrah's Laughlin, A Caesars Destination.
Wi-Fi
Pool
Beach
Parking
The parking area is conveniently close to hotel buildings, enhancing accessibility. There were positive remarks about the free parking option and several guests highlighted the helpfulness and friendliness of the valet service, despite a nominal fee of $10 per day. However, there were occasional issues with valet parking being closed or limited due to short staffing.
On the downside, some guests reported problems with the parking structure, such as broken elevators, which sometimes required navigating stairs with luggage. Parking was at times described as tight and limited with specific difficulties noted in finding adequate spots during peak times. Despite these occasional inconveniences, the general sentiment indicates a satisfactory parking experience for most visitors.
Family
Although there were some setbacks such as the family pool being either closed or not clean and a lack of available towels, these did not overshadow the overall positive experiences at the resort. Check-in processes were praised for their efficiency, making arrival less of a hassle. The rooms received some mixed feedback—while clean, they showed signs of needing upgrades, such as fixes to leaking faucets and the addition of minibars.
Dining options also gathered favorable comments with the restaurant food receiving commendations and a notable mention of children enjoying treats from Cinnabon. Despite some concerns about smokers in non-smoking areas and the occasional inconvenience of too many children in the casino area, the general consensus is that the resort is well-suited for family getaways.
Guests expressed satisfaction with the family-oriented environment and lauded the resort as a great destination for family vacations. Overall, Harrah's Laughlin, A Caesars Destination emerges as a kid-friendly, family-centric resort that provides ample opportunities for enjoyment, particularly through its popular arcade and beach activities.
Nightlife
However, the nightlife options beyond the casino appear limited. Although some appreciate the option to visit a bar with air conditioning, others note the lack of activities outside the casino and the absence of a poker room. The hotel itself is somewhat isolated from other casinos, making it less convenient for those looking for a variety of nighttime entertainment. Overall, while the nightlife at Harrah's Laughlin is energetic within the casino, options beyond are minimal.
4 Star
However, some guests felt the hotel fell short of its four-star rating expectations. While certain aspects like good value and pleasant amenities were noted, the hotel was often described as more fitting for a three-star rather than a four-star classification. Complaints about outdated features, room quality not matching the price and operational issues like having only one elevator running were mentioned.
Despite this, several guests felt their stay was over expectations and still highlighted the resort as offering good value and a comfortable experience overall.
Business
The staff at Harrah's are notably helpful in supporting business needs with check-in described as friendly and efficient. However, there have been mentions of the hotel being short-staffed, which could impact service efficiency. While the overall business amenities serve their primary purpose, some reviews suggest room for improvement in this area to enhance the experience for business travelers.
Accessible
However, some aspects of the hotel need improvement. While elevators are available and accessible, they often face issues such as being slow, broken, or in poor condition, which can be inconvenient for guests. The limited buttons and subpar maintenance further detract from their usability. Checking in could also use some streamlining, as it can be a lengthy process.
Despite these drawbacks, the resort offers accessible rooms that are reported to be clean and well-prepared for guests with disabilities. For those who require these features, it's advisable to confirm room details upon arrival to ensure they meet specific needs. Overall, Harrah's Laughlin provides a reasonable level of accessibility, though some areas might benefit from enhancements to better serve all guests.
Casino
The variety and modernity of slot machines and gaming options like live KENO contributed to the fun atmosphere. Visitors found the casino more active than others in Laughlin with video poker and slot machines in good working order. The comfortable cigar lounge and enjoyable New Year's Eve celebration added to the positive experience.
Staff received commendations for their friendliness and efficiency and the casino's beachfront location was also a plus. The area was convenient to play in and well-kept, although some felt the table games were a bit pricey and drinks costly.
However, it wasn't all smooth sailing. The casino's smoke area reeked of smoke and the high concentration of smokers was a downside. Additionally, the signage issues due to construction caused some confusion and the casino's distance from others was noted as a minor inconvenience.
Overall, the fun and clean environment, combined with a good variety of games, made the casino at Harrah's Laughlin, A Caesars Destination a highlight of many guests' stays.
Outdoor Pool
Honeymoon
Romantic
Yes, Harrah's Laughlin, A Caesars Destination has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Harrah's Laughlin, A Caesars Destination.
No, Harrah's Laughlin, A Caesars Destination doesn't allow dogs.
Yes, parking facilities are available at Harrah's Laughlin, A Caesars Destination.
Yes, Harrah's Laughlin, A Caesars Destination has a gym.
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