Holiday Inn Express & Suites Laurel Lakes by IHG
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Summary of reviewsHoliday Inn Express & Suites Laurel Lakes by IHG is highly regarded by guests, primarily due to its advantageous location, excellent amenities, and outstanding service. Positioned conveniently about half an hour from Washington D.C., the hotel offers guests a peaceful suburban retreat with easy access to shopping, dining, and local attractions in Laurel. Visitors appreciate its proximity to grocery stores, parks, and restaurants, which makes it a convenient base for exploring both local and urban destinations.
Breakfast at the hotel receives enthusiastic praise. Guests are delighted by the complimentary morning offerings, which include a wide array of hot and cold options, ensuring a satisfying start to the day. The breakfast service is noted for its variety, quality, and the attentive staff who keep the area clean and well-stocked, further elevating the dining experience.
The rooms at the hotel consistently garner positive feedback for their cleanliness and spaciousness. Guests find them to be well-maintained and comfortable, offering good value for the price. While the rooms could feature small bathrooms, the overall design and comfortable beds contribute to a restful stay. The hotel’s commitment to cleanliness extends throughout the property, with guests frequently commenting on the immaculate condition of both their accommodations and the common areas.
The staff at Holiday Inn Express & Suites Laurel Lakes by IHG is frequently highlighted as a cornerstone of the guest experience. The team is lauded for their professionalism, friendliness, and dedication to service excellence. From the front desk to maintenance and housekeeping, the staff’s warmth and attentiveness create a welcoming and homey atmosphere that resonates with visitors.
The hotel’s indoor pool and hot tub provide a fun and relaxing environment, particularly for families with children. While some reviews mention room for improvement in the pool area’s cleanliness and accessibility, the warm water and secluded ambiance are appreciated. Families find the clean, organized rooms and amenities suitable for an enjoyable stay, making it a recommended choice for those visiting the DC area.
Overall, Holiday Inn Express & Suites Laurel Lakes by IHG is celebrated for its comfortable beds, cleanliness, and dedicated service, offering guests a pleasurable and memorable experience.
Categories
Breakfast at the hotel receives enthusiastic praise. Guests are delighted by the complimentary morning offerings, which include a wide array of hot and cold options, ensuring a satisfying start to the day. The breakfast service is noted for its variety, quality, and the attentive staff who keep the area clean and well-stocked, further elevating the dining experience.
The rooms at the hotel consistently garner positive feedback for their cleanliness and spaciousness. Guests find them to be well-maintained and comfortable, offering good value for the price. While the rooms could feature small bathrooms, the overall design and comfortable beds contribute to a restful stay. The hotel’s commitment to cleanliness extends throughout the property, with guests frequently commenting on the immaculate condition of both their accommodations and the common areas.
The staff at Holiday Inn Express & Suites Laurel Lakes by IHG is frequently highlighted as a cornerstone of the guest experience. The team is lauded for their professionalism, friendliness, and dedication to service excellence. From the front desk to maintenance and housekeeping, the staff’s warmth and attentiveness create a welcoming and homey atmosphere that resonates with visitors.
The hotel’s indoor pool and hot tub provide a fun and relaxing environment, particularly for families with children. While some reviews mention room for improvement in the pool area’s cleanliness and accessibility, the warm water and secluded ambiance are appreciated. Families find the clean, organized rooms and amenities suitable for an enjoyable stay, making it a recommended choice for those visiting the DC area.
Overall, Holiday Inn Express & Suites Laurel Lakes by IHG is celebrated for its comfortable beds, cleanliness, and dedicated service, offering guests a pleasurable and memorable experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Holiday Inn Express & Suites Laurel Lakes by IHG boasts a location that resonates positively with its guests. Situated conveniently about half an hour from Washington D.C., the hotel is nestled in a quiet area that offers a peaceful retreat while still being remarkably close to an array of amenities. Guests have noted its proximity to a variety of shops, grocery stores, and a diverse range of restaurants, making dining and shopping incredibly accessible. Families find the location perfect, particularly given its closeness to local homes and attractions, including areas for fireworks displays in Laurel. Guests appreciate the short walking distances to shopping areas, city parks, and eateries, which include some excellent dining options like a highly praised Mexican restaurant nearby. The hotel's location also benefits from convenient access to highways, making it easy for travelers to get around. Overall, this location serves as a perfect base for those who want to enjoy the tranquility of a suburban environment while still being able to tap into the vibrancy of nearby urban destinations.
Holiday Inn Express & Suites Laurel Lakes by IHG earns positive admiration for its breakfast offerings. Guests frequently praise the complimentary breakfast, highlighting its inclusion as a valuable perk during their stay. Many describe the breakfast as amazing, wonderful, and the best they’ve had at a Holiday Inn Express. The breakfast buffet stands out with a wide variety of options, including hot choices like bacon, eggs, omelets, sausage, pancakes, and cinnamon rolls, ensuring guests start their day with plenty of energy. The hot breakfast, along with offerings like bagels, cereal, yogurt, and fresh fruits, satisfies various tastes and preferences, making it a popular and abundant choice each morning.
The staff is commended for maintaining the breakfast area, ensuring items are replenished promptly and keeping the space clean. Guests appreciate the excellent service, noting the friendly staff’s efforts to provide a pleasant dining experience. For those in a hurry, to-go breakfast options and hot breakfast sandwiches are available. While some guests mention the breakfast as being simple or standard for a hotel, it still meets expectations for its category and is described as better than average. Overall, the breakfast service is a delightful part of the guest experience at the hotel, characterized by its diverse menu and attentive staff.
The rooms at Holiday Inn Express & Suites Laurel Lakes by IHG generally provide a positive experience for guests, with numerous reviews highlighting their cleanliness and comfort. Guests appreciate the spaciousness and neatness of the rooms, describing them as more than expected and good value for the price. The design and setup, including amenities like comfortable beds and couches, contribute to the overall satisfaction. Many guests note that the rooms are consistently cleaned and well-maintained, even while they are away. The hotel seems to deliver on the promise of clean, comfortable, and quiet rooms, further bolstered by professional and friendly staff who enhance the guest experience. While some rooms are noted to have small bathrooms, the overall room size is often sufficient for guests. Though there are occasional concerns about outdated facilities and minor issues, the general sentiment is of a pleasant stay in a clean and spacious environment.
Visitors to the Holiday Inn Express & Suites Laurel Lakes by IHG generally find the beds comfortable, contributing to a restful experience. Many guests appreciated the clean and comfy beds, with some describing them as super comfy or very comfortable. The pillows were also praised for their softness, adding to the overall comfort and making for an enjoyable sleep. The property’s cleanliness, along with the attentive service from the front desk staff, creates a welcoming atmosphere. However, some guests noted concerns about bed size and firmness, pointing out that twin or queen-size beds felt less spacious and some beds felt quite firm or stiff. Despite these few issues, the majority of feedback emphasizes the quality and comfort of the bedding, which seems to be a highlight for many who have stayed at the hotel.
Holiday Inn Express & Suites Laurel Lakes by IHG receives high praise from guests for its commitment to cleanliness and maintenance. Visitors frequently describe the hotel as very clean, with many highlighting the immaculate condition of both the rooms and the common areas. The facility is well-kept, providing a comfortable and clean environment that guests appreciate, and the overall ambiance is reported to be quiet and inviting.
The hotel staff garners appreciation for their friendliness and helpfulness, adding to the welcoming atmosphere. Guests generally find the cleanliness of the rooms satisfactory, with the bedrooms often described as clean and cozy, ensuring a pleasant stay. Other amenities, such as a clean and organized gym, contribute to the positive experience reported by visitors.
While there are minor concerns regarding specific areas like the pool and some aspects of room maintenance, these do not overshadow the generally positive sentiment regarding the hotel's cleanliness. Supportive staff and efficient services enhance the value of a stay here, making it a popular choice for travelers seeking a neat and comfortable accommodation option.
Holiday Inn Express & Suites Laurel Lakes by IHG is known for its remarkable staff who leave a lasting impression on guests with their service and professionalism. The front desk personnel consistently provide excellent service, ensuring that visitors feel genuinely welcomed from the moment they arrive. Guests frequently mention how the receptionists and cleaning staff exude warmth and friendliness, often going above and beyond to accommodate needs. The team, including individuals like Rosa and Evelyn, is praised for being helpful, knowledgeable, and courteous. The overall atmosphere created by the employees is one of cheerful hospitality, with staff members actively engaging in daily cleanliness tasks, contributing to a positive and inviting environment. From attentive managers to welcoming desk hosts such as Melvin and Christmas, the staff's dedication to making guests feel at home is apparent throughout the hotel. This commitment to service excellence is reflected in the numerous commendations for their politeness and professionalism, ensuring an enjoyable experience for all visitors.
At the Holiday Inn Express & Suites Laurel Lakes by IHG, guests can enjoy an indoor pool experience that has garnered mixed feedback. For families traveling with children, the pool offers a delightful setting where kids can have fun and practically have the pool to themselves. They appreciate the warm water, which enhances their enjoyment, and the presence of a hot tub is frequently noted as a positive addition, providing a relaxing spot for adults and children alike.
The indoor pool is mentioned as warm and secluded, contributing to a soothing experience for those looking to unwind. The hot tub particularly stands out as a highlight, being praised for its ability to provide a tranquil escape from daily stress.
However, the pool area has room for improvement. Guests have expressed a desire for a warmer pool temperature, more available hours, and a cleaner environment, as the pool has occasionally appeared green or cluttered. The pool's small size and its use for a children's swim class from Monday to Friday limit access and options for guests. Despite these concerns, many visitors find the unique combination of the indoor pool and hot tub a rewarding part of their stay, especially the joyful time their children have while swimming.
The Holiday Inn Express & Suites Laurel Lakes by IHG offers an ideal environment for families traveling with children, especially those visiting the DC area. The clean and organized family rooms provide a welcoming space, with the option for joint rooms enhancing the guest experience. Although the rooms may feel somewhat snug for larger families, the overall structure and amenities accommodate a comfortable stay. Children are particularly delighted by the hotel's pool, making it a popular feature for younger guests. The friendly staff contributes to the quiet and pleasant atmosphere, ensuring a restful experience. This hotel is highly recommended for families seeking a convenient and enjoyable stay.
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Location
Breakfast
The staff is commended for maintaining the breakfast area, ensuring items are replenished promptly and keeping the space clean. Guests appreciate the excellent service, noting the friendly staff’s efforts to provide a pleasant dining experience. For those in a hurry, to-go breakfast options and hot breakfast sandwiches are available. While some guests mention the breakfast as being simple or standard for a hotel, it still meets expectations for its category and is described as better than average. Overall, the breakfast service is a delightful part of the guest experience at the hotel, characterized by its diverse menu and attentive staff.
Rooms
Beds
Cleanliness
The hotel staff garners appreciation for their friendliness and helpfulness, adding to the welcoming atmosphere. Guests generally find the cleanliness of the rooms satisfactory, with the bedrooms often described as clean and cozy, ensuring a pleasant stay. Other amenities, such as a clean and organized gym, contribute to the positive experience reported by visitors.
While there are minor concerns regarding specific areas like the pool and some aspects of room maintenance, these do not overshadow the generally positive sentiment regarding the hotel's cleanliness. Supportive staff and efficient services enhance the value of a stay here, making it a popular choice for travelers seeking a neat and comfortable accommodation option.
Staff
Pool
The indoor pool is mentioned as warm and secluded, contributing to a soothing experience for those looking to unwind. The hot tub particularly stands out as a highlight, being praised for its ability to provide a tranquil escape from daily stress.
However, the pool area has room for improvement. Guests have expressed a desire for a warmer pool temperature, more available hours, and a cleaner environment, as the pool has occasionally appeared green or cluttered. The pool's small size and its use for a children's swim class from Monday to Friday limit access and options for guests. Despite these concerns, many visitors find the unique combination of the indoor pool and hot tub a rewarding part of their stay, especially the joyful time their children have while swimming.
Family
Yes, Holiday Inn Express & Suites Laurel Lakes by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Laurel Lakes by IHG.
No, Holiday Inn Express & Suites Laurel Lakes by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Laurel Lakes by IHG.
Yes, Holiday Inn Express & Suites Laurel Lakes by IHG has a gym.
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