World > North America > Canada > Quebec > Laval > Hotels in Laval > Motel Newstar Laval

Motel Newstar Laval

Laval , 1375 Boulevard Des Laurentides (Show on Map)

7.4

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsMotel Newstar Laval receives commendations for its prime location offering tranquility while being close to essential amenities like restaurants, grocery stores and public transportation. The motel provides easy access to major highways and metro stations, making downtown Montreal and Laval readily accessible, which appeals to both business and leisure travelers.

Rooms at the motel impress with their modern renovations and cleanliness, featuring comfortable beds and spotless bathrooms. Although some guests find the rooms small and occasionally encounter maintenance issues, the overall sentiment favors the practicality, comfort and value for money that the rooms offer.

The staff at Motel Newstar Laval are frequently praised for their courteous, professional and accommodating demeanor. Guests appreciate the bilingual capabilities and promptness of the service, which contributes to an overall positive experience.

The cleanliness of the motel generally meets guest expectations with many noting well-maintained rooms and a tidy environment. However, some reviews point out lapses in certain areas, such as neglected cleaning spots and occasional plumbing issues.

Parking is ample, secure and conveniently located, allowing guests to park right in front of their rooms without extra costs. Although some find the spaces slightly tight, the overall feedback is positive.

For families, the motel offers adequate facilities and well-equipped rooms that cater to their needs with some recurring visitors indicating satisfaction. Discussion points include the need for more extensive accommodations for larger families and bed comfort for children.

Bedding at Motel Newstar Laval is a highlight, often described as comfortable with clean linen and soft mattresses that promote restful sleep. Despite some comments about overly soft mattresses, the general consensus is one of satisfaction with the sleeping arrangements.

The motel provides budget-friendly, three-star accommodations that deliver good value for brief stays. While areas like strict non-smoking policy enforcement and maintenance handling could improve, the motel meets expectations for those not seeking luxury.

Motel Newstar Laval is also noted for being pet-friendly, accommodating both cats and dogs. Some reviews mention high pet fees and the need for designated pet walking areas, but the overall feedback remains positive regarding the acceptance of pets.

In summary, Motel Newstar Laval stands out for its strategic, convenient location, clean and comfortable rooms, exceptional staff service and family- as well as pet-friendly policies, making it a solid choice for budget-conscious travelers.
Show more

Categories

Dog Friendly Hotel

This motel is a budget-friendly option that welcomes pets. It offers basic accommodations for travelers and their animals.

Hotel with Free Wi-Fi

Provides accommodations with free Wi-Fi. A budget-friendly option for travelers needing internet access.

Hotel with Parking

This motel offers free private and self-parking for all visitors. The car park is noted as being spacious and secure, adding to the convenience and peace of mind for guests parking their vehicles.

Family Friendly Hotel

3-Star Hotel

Room Types

One Queen Bed Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a coffee machine as well as an inner courtyard view. The unit has 1 bed.

Two Queen Beds Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a coffee machine as well as an inner courtyard view. The unit offers 2 beds.

About Motel Newstar Laval

License: 581965

Guest Reviews

7.4

Good

Location

Motel Newstar Laval boasts a great location with numerous positive guest reviews highlighting its strategic positioning. The motel is nestled in quiet surroundings, providing a peaceful stay yet is conveniently close to essential amenities. Guests appreciate the proximity to various restaurants, grocery stores and a cinema, all within walking distance. The motel's location offers easy access to public transportation, including a direct bus line to Metro Cartier, facilitating straightforward connections to downtown Montreal in about 35-45 minutes.

Visitors laud the motel's accessibility, being close to major highways, bus stops and metro stations, making travel around the area seamless. It's also highlighted for being close to both downtown Montreal and downtown Laval, offering the best of both worlds. Many mention that it's easy to find and centrally located, which is perfect for quick access to several activities and facilities.

There are remarks about the motel's adjacency to major traffic arteries and fast-food outlets, enhancing its convenience for various needs. The central and safe location in Laval is a significant draw, making it suitable for trips involving both business and leisure. Additionally, guests found the motel to be clean and accommodating, notably appreciating the ability to bring along pets.

In summary, Motel Newstar Laval's advantageous placement near essential services and transport options, coupled with its quiet and accessible surroundings, makes it an appealing choice for travelers seeking convenience and comfort.

Rooms

Motel Newstar Laval offers an array of rooms that generally impress with their cleanliness, comfort and modern renovations. Many guests have noted the rooms are very clean, providing a comfortable place to stay with spotless bathrooms. The beds are frequently praised for their comfort, ensuring a good night's sleep. The motel's rooms, while sometimes described as small, are appreciated for their functionality and practicality, catering well to the needs of short stays.

The recent renovations have left the rooms looking sleek and modern. Guests have found the accommodation to be quiet, especially after requesting room changes and the friendly staff contribute positively to the overall experience. The lack of carpets in the rooms is a noted positive, adding to the clean feel of the space.

There are some minor grievances, mostly concerning room size and occasional maintenance issues like functional equipment or cleanliness lapses upon arrival. Some rooms have reported strong smells, whether from cigarettes or cleaning chemicals. Soundproofing, though often effective, has failed in some cases with noises from neighboring rooms being audible.

Despite these few drawbacks, the value for money remains hard to beat for most guests, making Motel Newstar Laval a practical and cost-effective choice for travelers seeking cleanliness and comfort at a good price.

Beds

At Motel Newstar Laval, the reviews about the beds offer a clear consensus: comfort is a defining feature. Guests frequently highlight the comfortable bedding and the softness of the mattresses. Many found the beds so comfortable that it made it difficult to get up in the morning. The large size of the beds and the abundance of pillows contribute to a good night’s sleep. Cleanliness also seems to be a priority with numerous mentions of clean and well-maintained beds with crisp white sheets. Despite some comments about the mattresses being too soft or sagging, the overwhelming majority found the bedding satisfactory and conducive to a restful experience. The blend of good bedding, clean linens and accommodating service creates a comfortable atmosphere for guests looking to rest well during their stay.

Cleanliness

'Motel Newstar Laval' presents a mixed bag of reviews concerning cleanliness with a considerable tilt towards the positive. Many guests highlighted the motel's rooms as very clean, comfortable and well-located. Cleanliness was noted in the bed sheets, bathrooms and overall room appearance. Reviews also mentioned friendly staff and good maintenance, enhancing the appeal of the motel. Some guests admired the tranquility and overall neatness of the environment.

Despite the positive feedback, there were recurring issues that detracted from the overall experience. A significant number of reviews pointed out areas neglected in cleaning, including dirty floors, dusty corners and occasional unpleasant odors. Some rooms suffered from specific maintenance issues such as leaking toilets, dripping faucets and poor plumbing installations. There were also mentions of insect problems and remnants of past repairs such as peeling paint and old water infiltration.

While the motel generally meets expectations with clean and comfortable accommodations, fine details like proper floor cleaning and addressing maintenance glitches could go a long way in ensuring a consistently positive stay.

Staff

Motel Newstar Laval boasts an impressive array of comments from guests who have experienced the hospitality of its staff. The team is often described as courteous, professional and very accommodating. Many guests noted the warm and friendly demeanor of the hotel’s personnel, mentioning that almost everyone they interacted with was both helpful and polite.

Reception consistently receives high praise for its welcoming atmosphere with specific mentions of exceptional service and personal touches from staff members like Madame Carole, who left a charming impression. The bilingual capability of the staff also stood out, enhancing the comfort and convenience for a diverse set of visitors.

Efficiency and promptness in service are commonly highlighted, whether it's providing extra amenities like coffee and sugar or quickly responding to requests for new towels. The front desk staff, in particular, are frequently described as very friendly and helpful, making check-in and check-out processes smooth and pleasant.

While there are occasional mentions of issues like high pet fees or room finishes, the overall sentiment emphasizes the exceptional customer service that seems to define the experience at Motel Newstar Laval. The genuine kindness, attentiveness and cheerful presence of the staff contribute significantly to the positive experiences reported by guests. Overall, the motel's team appears committed to ensuring a warm and welcoming stay for their guests.

Wi-Fi

Motel Newstar Laval offers some appealing amenities, but it seems that the Wi-Fi service might need some improvement. Numerous guests reported difficulties with the connectivity with comments ranging from no signal or access at all to weak or poor connections within the rooms. A few visitors mentioned that they had to contact the reception to address their internet issues and in some cases, were advised to step outside to get a connection.

While one traveler mentioned a strong Wi-Fi signal, others noted sporadic and unreliable service, especially in rooms facing the noisy road or during peak usage times when too many people were trying to connect. A few guests did share that when the Wi-Fi did work, it was functional and even secure. However, overall, the reviews suggest that the hotel might benefit from enhancing their Wi-Fi coverage and reliability to better meet their guests' expectations.

Parking

Motel Newstar Laval offers a range of parking options that have left most guests satisfied. The parking area is described as spacious, secure and conveniently located with ample and free parking available. Many appreciated the convenience of parking right in front of their rooms, which adds to the overall ease of access.

Though some mentioned that parking spaces are somewhat limited and could be tight between cars, the majority found the availability adequate and well-positioned. While the ongoing construction nearby can pose a minor inconvenience, guests generally did not face significant issues finding a spot.

Free parking is a notable advantage, making it easy for guests to leave their vehicles and enjoy their stay without worrying about extra costs. Despite a few mentions of the parking area needing improvement in cleanliness and space, the overall sentiment towards parking at Motel Newstar Laval remains positive, affirming its convenience and accessibility.

Family

Motel Newstar Laval offers good facilities that cater to family needs, particularly for those planning trips to Montreal. Guests have appreciated the well-equipped family rooms that accommodate family visits comfortably. Positive feedback highlights the convenience for family stays with some families returning for their trips. However, there have been mentions of inconveniences, such as needing to book separate rooms for larger families and children's complaints about bed comfort. Despite these issues, the motel remains a choice for recurring family visits.

3 Star

Motel Newstar Laval offers comfortable accommodations at an affordable price, making it a suitable option for a short stay. The motel is noted for its cleanliness and standard maintenance, which aligns with its three-star rating. While it may not meet the expectations of all guests looking for a full three-star hotel experience, it does provide good value for money, especially for those staying just one night. Some guests mentioned that the service is commendable and the location is convenient.

However, there are areas noted for improvement, including the handling of maintenance issues and the enforcement of the non-smoking policy. The motel is not pet-friendly, which was an inconvenience for some guests. Overall, Motel Newstar Laval is a good choice for travelers seeking budget-friendly accommodation without the expectation of luxury amenities.

Dog Friendly

Motel Newstar Laval appears to be a pet-friendly establishment that welcomes dogs and cats, though there are some notable limitations and fees associated with bringing pets. Guests have highlighted the acceptance of cats and dogs and the ability to bring pets such as puppies, which adds a positive aspect for those traveling with animals. However, some have pointed out that the pet fees can be quite high with specific mentions of $40 per day per cat and up to $100 per day for those with multiple cats. There have also been comments mentioning a lack of flexibility regarding pets and an absence of designated walking areas for dogs, which can be an inconvenience. Despite these drawbacks, the overall sentiment leans towards the motel being a pet-friendly place, even if some improvements could be made to better accommodate pet owners.

No, Motel Newstar Laval doesn't have any pool.

No, a spa isn't available at Motel Newstar Laval.

Yes, Motel Newstar Laval welcomes dogs.

Yes, parking facilities are available at Motel Newstar Laval.

No, Motel Newstar Laval doesn't have a gym.

Location Show Map

More Options