Grand Hotel des Bains
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Summary of reviewsGrand Hotel des Bains is highly acclaimed for its serene and picturesque location, nestled amidst nature near the Rhone River and surrounded by the majestic Alps. Ideal for those seeking a quiet retreat, the hotel is conveniently close to ski resorts and numerous hiking trails, making it perfect for both relaxation and adventure. Guests particularly appreciate its direct access to the renowned thermal baths, enhancing their stay with a uniquely relaxing experience. The hotel’s beautiful park grounds and breathtaking scenic views further contribute to the tranquil ambiance.
The breakfast at the hotel receives glowing reviews for its variety, quality and presentation. Guests enjoy a sumptuous and hearty buffet with fresh and homemade offerings, from pastries to scrambled eggs. The dining experience is heightened by the historic charm of the breakfast room, often praised for its beauty and inviting atmosphere.
Dinner options at Grand Hotel des Bains are equally impressive with a variety of high-quality meals and excellent service across its dining venues. Guests particularly enjoy the excellent buffet at the main restaurant and the romantic setting of Le Chalet. Although some noted a limited selection for vegetarians and vegans, the overall dining experience is positive, marked by fresh ingredients and exceptional service.
The rooms are described as clean, spacious and comfortable, offering tranquil views of the garden and mountains. Equipped with modern amenities, they provide a peaceful retreat for relaxation. While there are occasional mentions of small room sizes or thin walls, the majority of reviews emphasize the cleanliness, thoughtful design and comfort of the accommodations.
Cleanliness throughout the hotel is a recurring highlight in guest reviews. The rooms, common areas and pools are noted for their immaculate upkeep, contributing to a pampered and enjoyable stay. Minor issues such as dust or small bathrooms are occasionally mentioned, but these do not detract significantly from the overwhelmingly positive impression.
The staff at Grand Hotel des Bains receive high praise for their friendliness, professionalism and attentiveness. Guests feel valued and well-cared for from the moment they arrive, thanks to the warm and efficient service. A few isolated incidents of less warm hospitality are noted but do not overshadow the generally excellent service provided by the team.
The WiFi at the hotel gets mixed reviews. Some guests report good connectivity in many areas, appreciating the availability of free internet. However, others mention spotty or unreliable connections in certain rooms or areas, indicating room for improvement in this aspect.
The spa experience at Grand Hotel des Bains is highly praised, being a significant highlight of the hotel. Guests enjoy unlimited access to the meticulously clean thermal baths and a variety of relaxing facilities, from pools to saunas. The seamless access from the hotel to the spa area makes it a convenient and enjoyable aspect of their stay with the mountain-edge setting adding to the tranquility.
The pools, both indoor and outdoor, are described as superb, clean and modern. Guests find the pool area inviting and relaxing with convenient access and good amenities. Despite occasional crowding during weekends, the pool facilities remain a standout feature of the hotel.
Parking is another appreciated feature with free private parking available for guests. However, some difficulties finding a parking spot, especially during weekends, are noted, suggesting that parking availability can be an issue at peak times.
In summary, Grand Hotel des Bains offers a rejuvenating and serene escape with its beautiful location, excellent breakfast and dining options, clean and comfortable rooms and outstanding spa facilities. It stands out for its exceptional staff service and tranquil ambiance, making it a highly recommended choice for a relaxing getaway.
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The breakfast at the hotel receives glowing reviews for its variety, quality and presentation. Guests enjoy a sumptuous and hearty buffet with fresh and homemade offerings, from pastries to scrambled eggs. The dining experience is heightened by the historic charm of the breakfast room, often praised for its beauty and inviting atmosphere.
Dinner options at Grand Hotel des Bains are equally impressive with a variety of high-quality meals and excellent service across its dining venues. Guests particularly enjoy the excellent buffet at the main restaurant and the romantic setting of Le Chalet. Although some noted a limited selection for vegetarians and vegans, the overall dining experience is positive, marked by fresh ingredients and exceptional service.
The rooms are described as clean, spacious and comfortable, offering tranquil views of the garden and mountains. Equipped with modern amenities, they provide a peaceful retreat for relaxation. While there are occasional mentions of small room sizes or thin walls, the majority of reviews emphasize the cleanliness, thoughtful design and comfort of the accommodations.
Cleanliness throughout the hotel is a recurring highlight in guest reviews. The rooms, common areas and pools are noted for their immaculate upkeep, contributing to a pampered and enjoyable stay. Minor issues such as dust or small bathrooms are occasionally mentioned, but these do not detract significantly from the overwhelmingly positive impression.
The staff at Grand Hotel des Bains receive high praise for their friendliness, professionalism and attentiveness. Guests feel valued and well-cared for from the moment they arrive, thanks to the warm and efficient service. A few isolated incidents of less warm hospitality are noted but do not overshadow the generally excellent service provided by the team.
The WiFi at the hotel gets mixed reviews. Some guests report good connectivity in many areas, appreciating the availability of free internet. However, others mention spotty or unreliable connections in certain rooms or areas, indicating room for improvement in this aspect.
The spa experience at Grand Hotel des Bains is highly praised, being a significant highlight of the hotel. Guests enjoy unlimited access to the meticulously clean thermal baths and a variety of relaxing facilities, from pools to saunas. The seamless access from the hotel to the spa area makes it a convenient and enjoyable aspect of their stay with the mountain-edge setting adding to the tranquility.
The pools, both indoor and outdoor, are described as superb, clean and modern. Guests find the pool area inviting and relaxing with convenient access and good amenities. Despite occasional crowding during weekends, the pool facilities remain a standout feature of the hotel.
Parking is another appreciated feature with free private parking available for guests. However, some difficulties finding a parking spot, especially during weekends, are noted, suggesting that parking availability can be an issue at peak times.
In summary, Grand Hotel des Bains offers a rejuvenating and serene escape with its beautiful location, excellent breakfast and dining options, clean and comfortable rooms and outstanding spa facilities. It stands out for its exceptional staff service and tranquil ambiance, making it a highly recommended choice for a relaxing getaway.
Hotel near Ski Resorts
Located in Lavey-les-Bains, providing a relaxing stay with access to thermal baths after a day on the slopes. Combines wellness with winter sports.
Hotel with Free Wi-Fi
Located in Lavey-Les-Bains, this hotel provides free Wi-Fi. As a grand hotel, it offers extensive amenities and services suitable for both leisure and business travelers.
Hotel with Parking
This hotel offers convenient parking facilities and direct access to the Spa Center of Lavey-les-Bains, which has the warmest thermal water in Switzerland. It provides a relaxing experience with panoramic views of the Dents du Midi Mountains.
Hotel for Yoga
Grand Hotel des Bains offers a historical and elegant setting for relaxation and wellness. Its spa facilities and tranquil atmosphere enhance the potential for yoga retreats, promoting overall well-being. Its location in Lavey-les-Bains provides access to thermal baths, complementing the yoga experience.
4-Star Hotel
Situated in Lavey-Les-Bains, this grand hotel offers direct access to thermal baths and a range of wellness facilities. It provides a blend of relaxation and therapeutic amenities.
Hotel with Outdoor Pool
Located in Lavey-Les-Bains, known for its thermal waters, this hotel provides access to significant thermal bath facilities that include outdoor thermal pools.
Hotel with Indoor Pool
Grand Hotel des Bains provides an indoor pool.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Guest Reviews
The Grand Hotel des Bains is located in a picturesque and tranquil setting, ideal for those seeking a peaceful retreat amidst nature. Situated near the Rhone River and surrounded by majestic mountains, it offers an excellent starting point for holidays in the region and is perfect for day trips and excursions. The hotel's proximity to ski resorts makes it a convenient base for skiing in Verbier, while access to numerous hiking trails starts right in front of the hotel.
Guests frequently praise the hotel's immediate proximity and direct access to the renowned thermal baths, making the experience exceptionally relaxing. The beautiful park grounds, complete with large trees and inviting spots for reading and resting, enhance the serene environment. The scenic views of the Alps and the Rhone River, especially breathtaking during sunrise, provide a beautiful backdrop for a stay.
The location is not only visually stunning but also practical with convenient parking and close access to public transportation. Restaurants and essential amenities are within walking distance. However, be prepared for a less appealing approach to the hotel due to the surrounding infrastructure.
The hotel itself is a blend of historical charm and modern comfort. Spacious and clean rooms offer tranquil views of the garden and mountains, contributing to the overall sense of peace. The establishment is highly recommended for a relaxing weekend, whether you're exploring the local landscape or enjoying the proximity to the soothing thermal waters.
Overall, the Grand Hotel des Bains presents an idyllic and serene escape, surrounded by natural beauty and offering excellent amenities to ensure a rejuvenating stay.
The breakfast at the Grand Hotel des Bains consistently receives high praise from guests for its remarkable variety, quality and presentation. Diners are greeted with an amazing breakfast buffet that is described as sumptuous, hearty and generously varied, providing an extensive selection that caters to a wide range of tastes. The offerings include fresh and homemade products with small croissants, mini chocolate pastries, cold cuts, cheese, scrambled eggs, bacon and sausages among the many options available.
Guests enjoy their breakfast in a historic and beautifully designed room, adding an extra layer of charm to their dining experience. The room itself is often referred to as magnificent with some diners able to enjoy their meals on a lovely terrace when the weather permits. The overall ambiance is enhanced by the attentive service, making breakfast not just a meal but a delightful start to the day.
While a few reviews mention minor drawbacks such as limited choices or occasional service issues, the consensus remains overwhelmingly positive. The breakfast is frequently described as fantastic, fabulous and even exceptional with many guests noting that it stands out as one of the highlights of their stay. The hotel's commitment to quality and variety makes breakfast at the Grand Hotel des Bains a memorable experience for all who visit.
The Grand Hotel des Bains impresses with its various dining options, each offering high-quality food and excellent service. The main restaurant features an exceptional buffet with a wide array of fresh and flavorful dishes, pleasing diners with its unlimited choices of starters, main courses, desserts and a diverse selection of meats. Guests particularly enjoy the delicious appetizers, decadent cheese tables and delightful desserts.
Le Chalet, another dining venue, receives accolades for its outstanding meals with many guests recommending it for evening dining. Its romantic setting adds to the overall dining experience, making it an excellent choice for special occasions. While some noted limited vegetarian and vegan options, the overall variety and quality of the offerings ensure a pleasant dining experience for most.
The restaurant La Table is praised for its consistent menu quality, delicious food and exceptional service. The buffet concept, in particular, is highly appreciated for its fresh and plentiful food which contributes to a very comforting dining atmosphere. Whether enjoying a meal indoors or in the garden, diners are treated to outstanding culinary moments.
Overall, the Grand Hotel des Bains ensures a satisfying dining experience with its fantastic evening buffets, high-standard food quality and well-crafted menu options, making dining here a delightful part of the stay.
The reviews for the 'Grand Hotel des Bains' highlight the overall excellence of the hotel rooms. Guests consistently describe the rooms as clean, comfortable and spacious with many praising their well-decorated and well-equipped nature. The rooms often feature thoughtful touches such as safes, fridges and modern bathrooms. Numerous visitors noted the peacefulness and quietness of their accommodations, making it an ideal place for relaxation.
The spaciousness of the rooms and bathrooms is frequently mentioned, adding to the comfort of the stay. Several reviews pointed out the beautiful views from rooms with balconies, whether overlooking the thermal baths, gardens or the park. The junior suites and villas, in particular, were noted for their exceptional space and comfort.
However, some guests did mention a few drawbacks, such as the small size of certain rooms and a lack of air conditioning. A few reviews pointed out issues with the thin walls in some rooms, which could lead to noise disturbances. Despite these minor issues, the majority of feedback was overwhelmingly positive with guests finding the accommodations to be well-maintained, nicely designed and very clean.
In summary, the 'Grand Hotel des Bains' offers a high standard of room quality with ample space, comfort and modern amenities, making it a desirable choice for travelers seeking a relaxing and pleasant stay.
The beds at the Grand Hotel des Bains have received significant praise for their comfort and quality. Guests frequently describe the beds as very comfortable with terms such as spacious, supportive and clean often repeated in reviews. The mattresses are noted for being thick and supportive, contributing to a restful night's sleep. Both the bedding and overall comfort of the rooms have been highlighted, adding to the positive experience for many. However, a few guests mentioned preferences for different bedding firmness, indicating that while the majority found the beds superb, individual preferences for mattress firmness varied. Overall, the consistent feedback about the high quality and comfort of the beds suggests that visitors can expect a restful stay at the Grand Hotel des Bains.
The 'Grand Hotel des Bains' receives abundant praise for its cleanliness with many guests frequently mentioning clean rooms and well-maintained facilities. The establishment is described as very clean with rooms that are spotless and impeccably fresh. The common areas, public spaces and surroundings are highlighted for their clean and neat appearance. The hotel's swimming pools and baths are particularly noted for being extremely clean and well-maintained.
Guests appreciate the clean and quiet rooms, often describing them as commodious and comfortable. The beds are noted for their super comfort and the resort itself is characterized as a clean and pretty area, providing an overall pampering experience. The cleanliness extends to the hotel's modern suites and the high-quality spa, both of which maintain high standards of hygiene.
While most reviews are overwhelmingly positive, there are occasional mentions of minor issues, such as dust on bedside lamps, small bathrooms and an instance of toilets not being clean upon arrival. Despite these occasional drawbacks, the overall sentiment remains highly favorable with the establishment commonly referred to as very chic, clean and comfortable. The exceptional cleanliness throughout the hotel contributes significantly to the overall positive guest experience.
Grand Hotel des Bains consistently receives high praise for its exceptional staff, earning accolades for their friendliness, professionalism and welcoming demeanor. Guests have described the team as very kind, helpful and attentive, creating a warm and inviting atmosphere throughout the hotel. The reception staff, in particular, are noted for their meticulous and impressive service, ensuring guests feel valued from the moment they arrive.
The overall competence and efficiency of the staff shine through with many mentioning their courteous and supportive nature. Whether it's the attentive service at the bar or the helpfulness of the housekeeping team, the staff's dedication to guest satisfaction is evident. Some reviews highlight specific individuals who went above and beyond, such as Arthur, who was particularly attentive.
Despite a few isolated instances where some felt the welcome lacked warmth or encountered misunderstandings at reception, the general consensus is overwhelmingly positive. The team’s professionalism and friendliness have left a lasting impression on many, making the Grand Hotel des Bains a top choice for a stay marked by excellent service and a caring, supportive environment.
The WiFi at Grand Hotel des Bains has received mixed reviews from its guests. On a positive note, visitors have noted that the WiFi works well in many areas of the hotel with good connectivity being highlighted in some of the rooms. Guests also appreciated the availability of free WiFi, which adds value to their stay.
However, there are some points of inconsistency. Some guests experienced spotty or unreliable internet in specific rooms, such as Room 208 and noted that WiFi was sometimes only accessible in certain areas of the hotel. Additionally, there were a few instances where the WiFi did not connect, particularly on Sundays and one review mentioned that Netflix was only available on children's TVs.
Overall, while many guests had a positive experience with the hotel's WiFi, there are areas that could benefit from improvement to ensure a more consistent and reliable connection throughout the property.
Grand Hotel des Bains offers a highly praised spa experience that stands out as one of the highlights of the hotel. Guests consistently describe the spa as beautiful, excellent and outstanding with many noting unlimited access to the thermal baths as a significant advantage. The meticulous cleanliness of the bath areas and pool facilities is frequently appreciated, making for a relaxing and enjoyable visit.
The spa offers a diverse range of facilities, including numerous pools with jets, bubbles and rotating security in saunas and steam rooms. The baths are consistently noted for their organization and pleasant atmosphere with guests enjoying both indoor and outdoor thermal pools. Various spa treatments, such as massages, have also received high praise for their quality and the friendliness of the staff.
The seamless access from the hotel to the baths, often highlighted as a unique feature, allows guests to indulge in the extensive spa offerings conveniently. The scenic setting at the mountain edge adds an extra layer of tranquility and appeal, contributing to a perfect spa getaway augmented by excellent food and comfortable accommodation.
Despite a few logistical challenges, like complicated bus schedules, the overall experience of the spa at Grand Hotel des Bains is described as a blend of relaxation, wellness and serenity, leaving guests refreshed and satisfied.
The Grand Hotel des Bains boasts an exceptional pool experience that has garnered widespread praise from guests. The facilities include a large indoor pool and a smaller outdoor pool, both of which are described as nice, clean and modern. The outdoor pool area is particularly appreciated for its spaciousness and pleasant atmosphere. The pools are noted for their superb cleanliness and variety with some guests highlighting the therapeutic warmth and the presence of water jets and other fun amenities.
Access to the pools is considered easy and convenient with bathrobes and slippers provided for guests to use when heading to the baths. The pool area’s beauty and quality stand out, contributing to a relaxing and enjoyable visit. Guests also appreciate that the pool area remains open late, allowing for extended relaxation time.
While the poolside setting is generally seen as excellent with features like poolside tables and a bar, it is important to note that there can be a significant influx of people on Sundays, which may affect the experience. Despite minor issues such as insufficient social distancing in the spa area and the lack of sun beds, the overall impression remains highly positive, underscoring the pool area's role as a highlight of the Grand Hotel des Bains.
Grand Hotel des Bains offers free parking for its guests, which is a considerable advantage for those driving to the location. The convenience of having parking included is highlighted positively by many reviewers, indicating that this feature adds to the hotel's appeal. There is private parking available, ensuring that day visitors have ample space to leave their vehicles.
However, some issues were noted regarding the availability of parking. Guests occasionally found it difficult to find a spot, especially during weekends and when day visitors fill the lot. The scarcity of parking spaces in front of the hotel can be problematic, sometimes forcing guests to use adjacent car parks or search for alternate parking locations. There were also instances mentioned where parking was unavailable for extended periods and where visitors were not adequately informed about parking arrangements.
Despite these occasional difficulties, the inclusion of free parking remains a notable benefit, even if the limited number of spots and occasional crowding pose challenges.
Grand Hotel des Bains offers an ideal retreat for families looking for a comfortable and enjoyable stay. The hotel is well known for its family-friendly amenities and a welcoming atmosphere that appeals to both adults and children alike. With facilities tailored towards family needs, such as family rooms, a two-bedroom villa and junior suites, the hotel ensures ample space and comfort for larger family groups.
Families will find the staff particularly attentive and friendly, whether at Le Chalet, the poolside table or the bar, helping to create a relaxed and enjoyable environment. Additionally, the hotel actively accommodates families, providing a very good environment for relaxation. The ambiance is further enriched by touches like special attention for anniversaries in the rooms.
While the hotel can be crowded on Sundays and the cleaning schedule might not perfectly align with everyone's activities, the overall experience remains highly positive. Minor inconveniences like not being informed about pet policies can occur, but they do little to detract from the otherwise excellent service provided to guests.
Grand Hotel des Bains is particularly appreciated for offering a great balance of enjoyment for both adults and children, making it an ideal destination for a weekend getaway with family or friends.
The Grand Hotel des Bains presents itself as a high-standing establishment, providing guests with a generally pleasant stay that aligns with the expectations of a four-star hotel. Many found the service to be consistent with this rating, often highlighting four-star quality service. The facilities and overall ambiance contribute to a magnificent and occasionally even magical experience for visitors.
However, some guests felt that the hotel falls short in a few areas, noting that parts of the establishment appear dated and in need of a refresh. There were mentions of poor value for money and suggestions that the hotel should be classified as a three-star rather than a four-star. Despite these criticisms, the general consensus affirms the hotel as a definitive four-star venue with room for improvement.
Grand Hotel des Bains exudes a luxurious and charming atmosphere, making it a top choice for travelers seeking a lavish stay. Guests consistently praise the well-maintained rooms and the overall sophistication of the establishment. The views from the rooms perfectly complement the opulence of the setting. Luxury amenities and high-quality buffets further enhance the experience, ensuring that visitors feel pampered and catered to.
Though there are mentions that it is not on par with other four-star hotels in France, many still regard it as a definite four-star hotel, citing good value for money. The atmosphere is noted as very hospitable and the hotel is described as super deluxe, chic and elegantly sophisticated. Despite a few critiques on pricing, the general consensus appreciates the cozy luxury and the high standards that Grand Hotel des Bains offers.
Travelers often describe their stay at the Grand Hotel des Bains as an ideal choice for a romantic retreat. Couples frequently highlight the hotel's romantic setting and ambiance, making it perfect for an enchanting weekend getaway or a memorable wedding anniversary. The emphasis on romantic details, such as special attention for wedding celebrations, enhances the overall experience.
Guests emphasize the rejuvenating and magical atmosphere of the hotel, which contributes to a refreshing escape from daily life. The elegant and quiet rooms add to the romantic charm, ensuring a peaceful and intimate stay. Despite a few remarks on the pricing, the consensus is overwhelmingly positive with many couples appreciating the magnificent establishment as a backdrop for their romantic moments.
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Location
Guests frequently praise the hotel's immediate proximity and direct access to the renowned thermal baths, making the experience exceptionally relaxing. The beautiful park grounds, complete with large trees and inviting spots for reading and resting, enhance the serene environment. The scenic views of the Alps and the Rhone River, especially breathtaking during sunrise, provide a beautiful backdrop for a stay.
The location is not only visually stunning but also practical with convenient parking and close access to public transportation. Restaurants and essential amenities are within walking distance. However, be prepared for a less appealing approach to the hotel due to the surrounding infrastructure.
The hotel itself is a blend of historical charm and modern comfort. Spacious and clean rooms offer tranquil views of the garden and mountains, contributing to the overall sense of peace. The establishment is highly recommended for a relaxing weekend, whether you're exploring the local landscape or enjoying the proximity to the soothing thermal waters.
Overall, the Grand Hotel des Bains presents an idyllic and serene escape, surrounded by natural beauty and offering excellent amenities to ensure a rejuvenating stay.
Breakfast
Guests enjoy their breakfast in a historic and beautifully designed room, adding an extra layer of charm to their dining experience. The room itself is often referred to as magnificent with some diners able to enjoy their meals on a lovely terrace when the weather permits. The overall ambiance is enhanced by the attentive service, making breakfast not just a meal but a delightful start to the day.
While a few reviews mention minor drawbacks such as limited choices or occasional service issues, the consensus remains overwhelmingly positive. The breakfast is frequently described as fantastic, fabulous and even exceptional with many guests noting that it stands out as one of the highlights of their stay. The hotel's commitment to quality and variety makes breakfast at the Grand Hotel des Bains a memorable experience for all who visit.
Dinner
Le Chalet, another dining venue, receives accolades for its outstanding meals with many guests recommending it for evening dining. Its romantic setting adds to the overall dining experience, making it an excellent choice for special occasions. While some noted limited vegetarian and vegan options, the overall variety and quality of the offerings ensure a pleasant dining experience for most.
The restaurant La Table is praised for its consistent menu quality, delicious food and exceptional service. The buffet concept, in particular, is highly appreciated for its fresh and plentiful food which contributes to a very comforting dining atmosphere. Whether enjoying a meal indoors or in the garden, diners are treated to outstanding culinary moments.
Overall, the Grand Hotel des Bains ensures a satisfying dining experience with its fantastic evening buffets, high-standard food quality and well-crafted menu options, making dining here a delightful part of the stay.
Rooms
The spaciousness of the rooms and bathrooms is frequently mentioned, adding to the comfort of the stay. Several reviews pointed out the beautiful views from rooms with balconies, whether overlooking the thermal baths, gardens or the park. The junior suites and villas, in particular, were noted for their exceptional space and comfort.
However, some guests did mention a few drawbacks, such as the small size of certain rooms and a lack of air conditioning. A few reviews pointed out issues with the thin walls in some rooms, which could lead to noise disturbances. Despite these minor issues, the majority of feedback was overwhelmingly positive with guests finding the accommodations to be well-maintained, nicely designed and very clean.
In summary, the 'Grand Hotel des Bains' offers a high standard of room quality with ample space, comfort and modern amenities, making it a desirable choice for travelers seeking a relaxing and pleasant stay.
Beds
Cleanliness
Guests appreciate the clean and quiet rooms, often describing them as commodious and comfortable. The beds are noted for their super comfort and the resort itself is characterized as a clean and pretty area, providing an overall pampering experience. The cleanliness extends to the hotel's modern suites and the high-quality spa, both of which maintain high standards of hygiene.
While most reviews are overwhelmingly positive, there are occasional mentions of minor issues, such as dust on bedside lamps, small bathrooms and an instance of toilets not being clean upon arrival. Despite these occasional drawbacks, the overall sentiment remains highly favorable with the establishment commonly referred to as very chic, clean and comfortable. The exceptional cleanliness throughout the hotel contributes significantly to the overall positive guest experience.
Staff
The overall competence and efficiency of the staff shine through with many mentioning their courteous and supportive nature. Whether it's the attentive service at the bar or the helpfulness of the housekeeping team, the staff's dedication to guest satisfaction is evident. Some reviews highlight specific individuals who went above and beyond, such as Arthur, who was particularly attentive.
Despite a few isolated instances where some felt the welcome lacked warmth or encountered misunderstandings at reception, the general consensus is overwhelmingly positive. The team’s professionalism and friendliness have left a lasting impression on many, making the Grand Hotel des Bains a top choice for a stay marked by excellent service and a caring, supportive environment.
Wi-Fi
However, there are some points of inconsistency. Some guests experienced spotty or unreliable internet in specific rooms, such as Room 208 and noted that WiFi was sometimes only accessible in certain areas of the hotel. Additionally, there were a few instances where the WiFi did not connect, particularly on Sundays and one review mentioned that Netflix was only available on children's TVs.
Overall, while many guests had a positive experience with the hotel's WiFi, there are areas that could benefit from improvement to ensure a more consistent and reliable connection throughout the property.
Spa
The spa offers a diverse range of facilities, including numerous pools with jets, bubbles and rotating security in saunas and steam rooms. The baths are consistently noted for their organization and pleasant atmosphere with guests enjoying both indoor and outdoor thermal pools. Various spa treatments, such as massages, have also received high praise for their quality and the friendliness of the staff.
The seamless access from the hotel to the baths, often highlighted as a unique feature, allows guests to indulge in the extensive spa offerings conveniently. The scenic setting at the mountain edge adds an extra layer of tranquility and appeal, contributing to a perfect spa getaway augmented by excellent food and comfortable accommodation.
Despite a few logistical challenges, like complicated bus schedules, the overall experience of the spa at Grand Hotel des Bains is described as a blend of relaxation, wellness and serenity, leaving guests refreshed and satisfied.
Pool
Access to the pools is considered easy and convenient with bathrobes and slippers provided for guests to use when heading to the baths. The pool area’s beauty and quality stand out, contributing to a relaxing and enjoyable visit. Guests also appreciate that the pool area remains open late, allowing for extended relaxation time.
While the poolside setting is generally seen as excellent with features like poolside tables and a bar, it is important to note that there can be a significant influx of people on Sundays, which may affect the experience. Despite minor issues such as insufficient social distancing in the spa area and the lack of sun beds, the overall impression remains highly positive, underscoring the pool area's role as a highlight of the Grand Hotel des Bains.
Parking
However, some issues were noted regarding the availability of parking. Guests occasionally found it difficult to find a spot, especially during weekends and when day visitors fill the lot. The scarcity of parking spaces in front of the hotel can be problematic, sometimes forcing guests to use adjacent car parks or search for alternate parking locations. There were also instances mentioned where parking was unavailable for extended periods and where visitors were not adequately informed about parking arrangements.
Despite these occasional difficulties, the inclusion of free parking remains a notable benefit, even if the limited number of spots and occasional crowding pose challenges.
Family
Families will find the staff particularly attentive and friendly, whether at Le Chalet, the poolside table or the bar, helping to create a relaxed and enjoyable environment. Additionally, the hotel actively accommodates families, providing a very good environment for relaxation. The ambiance is further enriched by touches like special attention for anniversaries in the rooms.
While the hotel can be crowded on Sundays and the cleaning schedule might not perfectly align with everyone's activities, the overall experience remains highly positive. Minor inconveniences like not being informed about pet policies can occur, but they do little to detract from the otherwise excellent service provided to guests.
Grand Hotel des Bains is particularly appreciated for offering a great balance of enjoyment for both adults and children, making it an ideal destination for a weekend getaway with family or friends.
4 Star
However, some guests felt that the hotel falls short in a few areas, noting that parts of the establishment appear dated and in need of a refresh. There were mentions of poor value for money and suggestions that the hotel should be classified as a three-star rather than a four-star. Despite these criticisms, the general consensus affirms the hotel as a definitive four-star venue with room for improvement.
Luxury
Though there are mentions that it is not on par with other four-star hotels in France, many still regard it as a definite four-star hotel, citing good value for money. The atmosphere is noted as very hospitable and the hotel is described as super deluxe, chic and elegantly sophisticated. Despite a few critiques on pricing, the general consensus appreciates the cozy luxury and the high standards that Grand Hotel des Bains offers.
Romantic
Guests emphasize the rejuvenating and magical atmosphere of the hotel, which contributes to a refreshing escape from daily life. The elegant and quiet rooms add to the romantic charm, ensuring a peaceful and intimate stay. Despite a few remarks on the pricing, the consensus is overwhelmingly positive with many couples appreciating the magnificent establishment as a backdrop for their romantic moments.
Yes, Grand Hotel des Bains has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Grand Hotel des Bains.
Yes, Grand Hotel des Bains welcomes dogs.
Yes, parking facilities are available at Grand Hotel des Bains.
No, Grand Hotel des Bains doesn't have a gym.
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