Mercure Paris Le Bourget Aeroport
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Summary of reviewsThe Mercure Paris Le Bourget Aeroport presents a generally positive accommodation experience with specific highlights and areas for improvement.
Starting with location, the hotel benefits significantly from its proximity to Le Bourget Airport, the Aerospace Museum and the Stade de France, making it convenient for travelers with early flights and event attendees. However, the surrounding industrial area and limited public transport options may feel isolating to some guests.
The breakfast service is favorably reviewed, noted for its variety, quality and the friendly, welcoming staff. Issues with the pricing, minor logistical problems and occasional cleanliness concerns are reported but do not overshadow the overall positive feedback.
Dinner experiences, however, receive substantial criticism due to the frequent closure of the hotel's restaurant and reliance on expensive, unsatisfactory bar options like frozen pizza. Coupled with the lack of nearby dining alternatives and poor public transport, dinner logistics are a notable drawback.
Rooms are a mixed bag. While many guests compliment the comfort, cleanliness and functionality, issues such as outdated furniture, small room sizes, inadequate air conditioning and cleanliness inconsistencies detract from the experience. Family rooms offer good value with breakfast included but could improve comfort, especially regarding the sofa beds.
Cleanliness receives varied feedback. While many guests praise the cleanliness of rooms and common areas like the pool, others report significant cleanliness issues in both rooms and specific amenities.
The staff generally earn high praise for their friendliness, attentiveness and professionalism, significantly enhancing guests' experiences despite occasional mentions of isolated less positive interactions or overwhelmed staff.
The pool is enjoyed by many for its refreshing nature and cleanliness, though concerns about maintenance and operational reliability are raised by some guests.
Parking is positively highlighted for being spacious, secure and free, providing peace of mind for those traveling by car.
Families find the hotel appealing due to the spacious family rooms, the policy allowing children under 12 to stay for free, the play area and the helpful staff. However, minor issues like baby bed availability and cleanliness could be improved.
Beds receive mixed feedback with main beds often described as comfortable, while sofa beds frequently garner criticism for discomfort and poor quality.
Lastly, while the hotel carries a four-star rating, several guests feel that its facilities and services do not fully meet these expectations, indicating a gap between the advertised rating and actual experience.
Overall, Mercure Paris Le Bourget Aeroport provides a convenient and pleasant stay with notable strengths in breakfast service, staff friendliness and family accommodations, despite some areas requiring attention and improvement.
Categories
Starting with location, the hotel benefits significantly from its proximity to Le Bourget Airport, the Aerospace Museum and the Stade de France, making it convenient for travelers with early flights and event attendees. However, the surrounding industrial area and limited public transport options may feel isolating to some guests.
The breakfast service is favorably reviewed, noted for its variety, quality and the friendly, welcoming staff. Issues with the pricing, minor logistical problems and occasional cleanliness concerns are reported but do not overshadow the overall positive feedback.
Dinner experiences, however, receive substantial criticism due to the frequent closure of the hotel's restaurant and reliance on expensive, unsatisfactory bar options like frozen pizza. Coupled with the lack of nearby dining alternatives and poor public transport, dinner logistics are a notable drawback.
Rooms are a mixed bag. While many guests compliment the comfort, cleanliness and functionality, issues such as outdated furniture, small room sizes, inadequate air conditioning and cleanliness inconsistencies detract from the experience. Family rooms offer good value with breakfast included but could improve comfort, especially regarding the sofa beds.
Cleanliness receives varied feedback. While many guests praise the cleanliness of rooms and common areas like the pool, others report significant cleanliness issues in both rooms and specific amenities.
The staff generally earn high praise for their friendliness, attentiveness and professionalism, significantly enhancing guests' experiences despite occasional mentions of isolated less positive interactions or overwhelmed staff.
The pool is enjoyed by many for its refreshing nature and cleanliness, though concerns about maintenance and operational reliability are raised by some guests.
Parking is positively highlighted for being spacious, secure and free, providing peace of mind for those traveling by car.
Families find the hotel appealing due to the spacious family rooms, the policy allowing children under 12 to stay for free, the play area and the helpful staff. However, minor issues like baby bed availability and cleanliness could be improved.
Beds receive mixed feedback with main beds often described as comfortable, while sofa beds frequently garner criticism for discomfort and poor quality.
Lastly, while the hotel carries a four-star rating, several guests feel that its facilities and services do not fully meet these expectations, indicating a gap between the advertised rating and actual experience.
Overall, Mercure Paris Le Bourget Aeroport provides a convenient and pleasant stay with notable strengths in breakfast service, staff friendliness and family accommodations, despite some areas requiring attention and improvement.
Hotel near Golf Courses
This hotel is well-suited for golf lovers, featuring a golf course within 3 km. It is located close to Gonesse Golf Club and lists a golf course among its leisure activities.
Family Friendly Hotel
Mercure hotels often cater to families with connecting rooms and other amenities. While specific details are not available in the provided data, the Mercure brand is known to be family-friendly.
Business Hotel
Mercure hotels often cater to business travelers with amenities such as meeting rooms and convenient airport access. The proximity to Le Bourget Airport is a major advantage for business travelers.
Hotel with Parking
This hotel offers free private parking on-site, highlighting convenience and no additional cost for parking directly at the hotel. It is located near Le Bourget Airport.
Accessible Hotel
This hotel has 145 rooms, including four specifically designed for people with reduced mobility.
4-Star Hotel
As a 4-star hotel, it offers a comfortable and well-equipped stay with good access to the airport. It is suitable for travelers seeking convenience and quality service near Le Bourget.
Hotel with Outdoor Pool
This hotel is listed among those in Seine-Saint-Denis with an outdoor swimming pool.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Guest Reviews
The location of Mercure Paris Le Bourget Aeroport receives mixed feedback from guests. Positively noted is its proximity to Le Bourget Airport, making it convenient for travelers with early flights or stopovers. Additionally, its closeness to the Aerospace Museum and the Stade de France adds to its appeal for visitors attending festivals or events. Some reviews highlight that the hotel offers easy access to central Paris and Disneyland.
However, the hotel is situated in an industrial area, which can feel remote and isolated, particularly away from public transport options. Guests have mentioned that the surrounding environment is somewhat neglected with deteriorated roads and a sense of insecurity after dark. Despite these concerns, the location proves beneficial for specific purposes such as attending the Expo park or other work-related commitments in the vicinity. The quiet and secure parking is also appreciated.
Overall, while the hotel's location may not be ideal for exploring the heart of Paris, it provides a convenient and practical choice for airport access and specific events nearby.
Mercure Paris Le Bourget Aeroport offers a generally positive breakfast experience with several highlights and some room for improvement. The breakfast is described as very good, hearty and tasty with plenty of choices available. Guests particularly appreciate the variety, mentioning that the buffet includes both sweet and savory options and offers good quality products. The staff is often highlighted as friendly, welcoming and polite, adding to the positive dining experience.
However, a few guests noted areas where the breakfast could be improved, such as the inclusion of more items like tomatoes, lettuce and cheeses. There are also mentions of some logistical hiccups, such as issues with breakfast times and occasional shortages. Pricing at €17 per person is deemed quite expensive by some reviewers with some expressing it was not always worth the price. Cleanliness could also be an issue, as one review mentioned finding dirty plates.
Overall, while the breakfast receives praise for its quality and variety, attention to specific details and pricing could enhance the experience further.
Guest reviews of the dining experience at Mercure Paris Le Bourget Aeroport highlight significant drawbacks. The hotel's restaurant is frequently closed, particularly on weekends and during periods of low occupancy, leaving guests with limited options for dinner. When the restaurant is unavailable, the bar offers frozen pizza at a high price, which has been noted as unsatisfactory by several guests. Additionally, the quality of food when the restaurant is open is reported to be subpar, often described as microwaved and not fresh, failing to meet the expectations of a 4-star establishment. Moreover, the hotel's location lacks nearby dining alternatives, exacerbating the challenge of finding quality meals. Guests also mentioned poor public transport links to the city, which further complicates accessing other dining options. Overall, the dining experience at the hotel has been described as disappointing and not up to standard.
The rooms at Mercure Paris Le Bourget Aeroport offer mixed experiences for guests. While some visitors find the rooms super clean, pleasant, comfortable and spacious, others report issues such as small room sizes, outdated furnishings and insufficient cleanliness. Family rooms, although affordable with breakfast included, sometimes fall short in space and comfort, especially regarding the sofa bed, which is frequently described as uncomfortable and past its prime.
Many positive points include excellent room amenities, decent room sizes and well-heated environments compared to other hotels. However, recurring problems like inadequate air conditioning, poor soundproofing and a lack of sockets, particularly by the bed, detract from the overall experience. Some reviewers mentioned specific issues such as rooms being overheated, having stains on walls and even occasional bug infestations.
The hotel staff may need to address the variability in cleanliness standards and the condition of some furnishings to meet guests' expectations for a 4-star stay. Despite these drawbacks, the hotel provides some merit with its basic comforts, family-friendly pricing and good breakfast options.
At Mercure Paris Le Bourget Aeroport, guest opinions on the beds tend to be mixed. While some guests appreciated the comfortable bedding and good mattresses, especially for the main beds which were described as top-notch and very comfortable, a significant number of reviews revealed issues, particularly with the sofa beds. The sofa beds were frequently cited as being uncomfortable with thin mattresses that allowed guests to feel the metal bars and springs. Some reviews mentioned that the sofa beds were not made up upon arrival and had worn-out or sagging mattresses. Standard beds sometimes received criticism for being too hard. Despite these cons, the regular beds managed to satisfy numerous guests in terms of comfort and support. Overall, while staying at this hotel, one might have a restful sleep on the main beds, whereas improvements, especially to the sofa beds, are still needed.
Mercure Paris Le Bourget Aeroport has garnered mixed feedback regarding its cleanliness. On a positive note, guests have praised the hotel for offering clean and comfortable rooms with particular appreciation for the overall cleanliness and value for money. The pool is also noted for its cleanliness. Additionally, the hotel's polite and helpful kitchen staff and reception contribute to a pleasant stay.
However, several reviews highlight significant concerns. Some guests report rooms that were not properly cleaned with specific issues such as dirty corners in bathrooms, hair behind bathroom doors and stains on carpets. Many guests found the condition of the windows and other detailed aspects of room cleaning lacking with some rooms even described as unsanitary. Other criticisms include mentions of dirty water in the pool and a need for urgent improvements in overall hygiene practices.
The staff at Mercure Paris Le Bourget Aeroport frequently receive high praise for their friendliness and professionalism. Guests often describe the team as super friendly, smiling, polite and helpful. The reception workers are noted for their welcoming and kind demeanor, especially during check-in. Many guests appreciate the attentive and supportive service with several highlighting how the staff went above and beyond, such as preparing dinner even when the restaurant was closed. The barmaid and cook are specifically mentioned for their friendly interactions, while the night agent garners recognition for their professionalism.
However, there are occasional mentions of less positive experiences, such as the need for some staff members to improve their welcoming techniques and instances of the breakfast staff being less friendly. A few guests also pointed out that certain team members appeared overwhelmed and less cheerful at times. Despite these isolated incidents, the general consensus portrays a staff that is very friendly, attentive and committed to providing a good experience for their guests.
The pool at Mercure Paris Le Bourget Aeroport receives mixed feedback from guests with a significant number highlighting its positive aspects. Many guests found the pool to be a delightful and refreshing addition, especially during the summer with descriptions such as "lovely and refreshing" and "great swimming pool" underscoring the enjoyment it provided. The cleanliness of the pool was also generally praised by some reviewers, enhancing the overall experience.
However, several reviews pointed out issues that detracted from the pool's appeal. Some guests encountered cleanliness concerns with mentions of dirty water and the pool liner peeling off in several places. There were also instances where the pool was not operational, which left some guests disappointed. The unheated nature of the pool and occasional lack of a cleaning motor were additional drawbacks noted by visitors.
Overall, while many enjoyed the pool and found it a valuable amenity, there were notable criticisms that potential guests should be aware of.
Guests at Mercure Paris Le Bourget Aeroport appreciate the hotel's secure and spacious parking facilities. The parking area is consistently noted as free and offers ample space, enhancing convenience for those traveling by car. The secure nature of the parking ensures peace of mind for guests. Although one review mentioned a slightly cramped parking lot, the overall sentiment towards the parking facilities is positive. Visitors also highlight the warm and pleasant welcome from the staff, who go above and beyond, such as preparing dinner even when the restaurant is closed. Additionally, amenities like the pool are appreciated by guests looking to cool down and relax.
Families visiting Mercure Paris Le Bourget Aeroport will find several enticing features suited for both parents and children. The hotel offers family rooms that are generally spacious and come at a very good value, complemented by the convenience of having breakfast included. Parents noted the comfort of both the beds and the pool, which was a hit among the little ones. For younger children, there is a play area on the ground floor, ensuring they have a dedicated space for fun.
Despite some reports of baby bed availability issues and cleanliness details that could be improved, the overall environment is friendly and accommodating. Guests appreciated the warm and helpful staff, who went out of their way to make the stay pleasant—like allowing kids extra chocolate milk for their journeys.
Additionally, the policy that children under 12 stay for free provides great affordability for family travel. While there were a few mentions of the hotel not being entirely suitable for families with older kids, many families left with a positive impression, making it a relatable choice for those traveling with younger children.
Mercure Paris Le Bourget Aeroport has sparked a conversation regarding its 4-star rating. While it boasts a four-star classification, numerous guests have expressed disappointment, suggesting that the hotel's facilities and services do not match the expected standards of this rating. The general sentiment hints at a discrepancy between the hotel's advertised category and the experiences of its guests, indicating that the quality of service and accommodations may fall short of what one might anticipate from a Mercure hotel in this tier. Travelers looking for a genuine four-star experience might find it prudent to consider this feedback when making their accommodation choices.
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Location
However, the hotel is situated in an industrial area, which can feel remote and isolated, particularly away from public transport options. Guests have mentioned that the surrounding environment is somewhat neglected with deteriorated roads and a sense of insecurity after dark. Despite these concerns, the location proves beneficial for specific purposes such as attending the Expo park or other work-related commitments in the vicinity. The quiet and secure parking is also appreciated.
Overall, while the hotel's location may not be ideal for exploring the heart of Paris, it provides a convenient and practical choice for airport access and specific events nearby.
Breakfast
However, a few guests noted areas where the breakfast could be improved, such as the inclusion of more items like tomatoes, lettuce and cheeses. There are also mentions of some logistical hiccups, such as issues with breakfast times and occasional shortages. Pricing at €17 per person is deemed quite expensive by some reviewers with some expressing it was not always worth the price. Cleanliness could also be an issue, as one review mentioned finding dirty plates.
Overall, while the breakfast receives praise for its quality and variety, attention to specific details and pricing could enhance the experience further.
Dinner
Rooms
Many positive points include excellent room amenities, decent room sizes and well-heated environments compared to other hotels. However, recurring problems like inadequate air conditioning, poor soundproofing and a lack of sockets, particularly by the bed, detract from the overall experience. Some reviewers mentioned specific issues such as rooms being overheated, having stains on walls and even occasional bug infestations.
The hotel staff may need to address the variability in cleanliness standards and the condition of some furnishings to meet guests' expectations for a 4-star stay. Despite these drawbacks, the hotel provides some merit with its basic comforts, family-friendly pricing and good breakfast options.
Beds
Cleanliness
However, several reviews highlight significant concerns. Some guests report rooms that were not properly cleaned with specific issues such as dirty corners in bathrooms, hair behind bathroom doors and stains on carpets. Many guests found the condition of the windows and other detailed aspects of room cleaning lacking with some rooms even described as unsanitary. Other criticisms include mentions of dirty water in the pool and a need for urgent improvements in overall hygiene practices.
Staff
However, there are occasional mentions of less positive experiences, such as the need for some staff members to improve their welcoming techniques and instances of the breakfast staff being less friendly. A few guests also pointed out that certain team members appeared overwhelmed and less cheerful at times. Despite these isolated incidents, the general consensus portrays a staff that is very friendly, attentive and committed to providing a good experience for their guests.
Pool
However, several reviews pointed out issues that detracted from the pool's appeal. Some guests encountered cleanliness concerns with mentions of dirty water and the pool liner peeling off in several places. There were also instances where the pool was not operational, which left some guests disappointed. The unheated nature of the pool and occasional lack of a cleaning motor were additional drawbacks noted by visitors.
Overall, while many enjoyed the pool and found it a valuable amenity, there were notable criticisms that potential guests should be aware of.
Parking
Family
Despite some reports of baby bed availability issues and cleanliness details that could be improved, the overall environment is friendly and accommodating. Guests appreciated the warm and helpful staff, who went out of their way to make the stay pleasant—like allowing kids extra chocolate milk for their journeys.
Additionally, the policy that children under 12 stay for free provides great affordability for family travel. While there were a few mentions of the hotel not being entirely suitable for families with older kids, many families left with a positive impression, making it a relatable choice for those traveling with younger children.
4 Star
Yes, Mercure Paris Le Bourget Aeroport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Paris Le Bourget Aeroport.
Yes, Mercure Paris Le Bourget Aeroport welcomes dogs.
Yes, parking facilities are available at Mercure Paris Le Bourget Aeroport.
Yes, Mercure Paris Le Bourget Aeroport has a gym.
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