Novotel Paris 13 Porte d'Italie
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Summary of reviewsNovotel Paris 13 Porte d'Italie receives commendation for its convenient location, which, despite being outside the central hub of Paris, is well-connected by public transportation and major highways. Guests find it easy to reach popular attractions and appreciate the proximity to restaurants, supermarkets and other amenities. The neighborhood is noted for safety and cleanliness, making the overall environment quiet and well-maintained. Friendly and professional staff, along with accessible parking facilities, also enhance the positive guest experience.
Breakfast at the hotel garners positive feedback for its high-quality, varied offerings, including traditional French pastries and a Nutella dispenser. While some guests find the breakfast overpriced and mention occasional service issues, such as the lack of replenishment and cleanliness, the overall sentiment remains favorable with many appreciating the substantial and hearty start to their day.
Dining experiences at the hotel's restaurant are mixed. While some guests praise the menu and reasonably priced dinner options, others note the inconsistent service and the restaurant's limited operating hours, especially on weekends. Despite these drawbacks, the quality of the meals, when available, generally meets guest expectations.
Rooms at Novotel Paris 13 Porte d'Italie are repeatedly highlighted for their spaciousness, cleanliness and modernized comforts. Guests praise the soundproofing, daily housekeeping and helpful amenities like refrigerators and kettles. Families find the rooms particularly accommodating, though there are occasional mentions of issues with air conditioning and some signs of wear and tear.
Cleanliness is generally satisfactory with many guests appreciating the hotel's well-kept and recently renovated facilities. However, some reviews mention specific issues like dusty rooms and inadequately cleaned bathrooms, suggesting room for improvement in housekeeping.
The hotel staff receives mixed reviews. Many guests describe them as friendly, professional and multilingual. The reception team is often highlighted for their warm and accommodating demeanor. However, issues of unfriendliness and indifference from some staff members are noted, indicating inconsistencies in service.
Wi-Fi at the hotel is mostly reliable and easy to access with many guests reporting positive experiences staying connected. Onsite parking is well-received for its convenience and security, though the cost and narrow spaces are points of contention.
Novotel Paris 13 Porte d'Italie is highly recommended for families, offering ample facilities and activities that cater to children, including a free breakfast for kids, a play area in the lobby and safe, spacious rooms. Minor issues like room temperature and towel shortages are noted but do not significantly detract from the positive family experience.
Overall, while the hotel promises a four-star experience, some areas such as facilities and services do not fully meet these expectations. However, its accessible features, convenient location and friendly staff make it a practical and enjoyable option for many travelers visiting Paris.
Categories
Breakfast at the hotel garners positive feedback for its high-quality, varied offerings, including traditional French pastries and a Nutella dispenser. While some guests find the breakfast overpriced and mention occasional service issues, such as the lack of replenishment and cleanliness, the overall sentiment remains favorable with many appreciating the substantial and hearty start to their day.
Dining experiences at the hotel's restaurant are mixed. While some guests praise the menu and reasonably priced dinner options, others note the inconsistent service and the restaurant's limited operating hours, especially on weekends. Despite these drawbacks, the quality of the meals, when available, generally meets guest expectations.
Rooms at Novotel Paris 13 Porte d'Italie are repeatedly highlighted for their spaciousness, cleanliness and modernized comforts. Guests praise the soundproofing, daily housekeeping and helpful amenities like refrigerators and kettles. Families find the rooms particularly accommodating, though there are occasional mentions of issues with air conditioning and some signs of wear and tear.
Cleanliness is generally satisfactory with many guests appreciating the hotel's well-kept and recently renovated facilities. However, some reviews mention specific issues like dusty rooms and inadequately cleaned bathrooms, suggesting room for improvement in housekeeping.
The hotel staff receives mixed reviews. Many guests describe them as friendly, professional and multilingual. The reception team is often highlighted for their warm and accommodating demeanor. However, issues of unfriendliness and indifference from some staff members are noted, indicating inconsistencies in service.
Wi-Fi at the hotel is mostly reliable and easy to access with many guests reporting positive experiences staying connected. Onsite parking is well-received for its convenience and security, though the cost and narrow spaces are points of contention.
Novotel Paris 13 Porte d'Italie is highly recommended for families, offering ample facilities and activities that cater to children, including a free breakfast for kids, a play area in the lobby and safe, spacious rooms. Minor issues like room temperature and towel shortages are noted but do not significantly detract from the positive family experience.
Overall, while the hotel promises a four-star experience, some areas such as facilities and services do not fully meet these expectations. However, its accessible features, convenient location and friendly staff make it a practical and enjoyable option for many travelers visiting Paris.
Family Friendly Hotel
While specific family amenities aren't detailed, Novotel hotels generally cater to families. Its location offers convenient access to transportation and family-friendly activities in Paris.
Hotel with Parking
This hotel offers a paid covered private parking lot that is secure and accessible 24/7, providing convenient and protected parking facilities for guests.
Accessible Hotel
As a Novotel property, this hotel is part of a brand recognized for generally including accessibility features in its establishments.
4-Star Hotel
This hotel offers comfortable accommodations with easy access to Paris. It features well-equipped rooms and amenities suitable for both business and leisure travelers.
Dog Friendly Hotel
Guest Reviews
Despite its location outside the central hub of Paris, Novotel Paris 13 Porte d'Italie is well-regarded for its convenience and accessibility. Guests appreciate the close proximity to public transportation with metro stations, buses and trams just a short walk away, making it easy to reach popular attractions and the city center within 20 to 40 minutes. The hotel is also noted for being near major highways and offering good parking facilities, which is beneficial for those traveling by car.
The area around the hotel features a variety of restaurants, supermarkets and other amenities, providing added convenience for guests. Safety and cleanliness are recurring positive points with many guests highlighting the quiet and well-maintained environment despite the proximity to the highway.
The neighborhood might not be the most vibrant in terms of nightlife or central attractions, but the efficient public transport connections provide quick access to iconic Parisian landmarks and districts. Additionally, the hotel's affordability and friendly, professional staff contribute to an overall positive experience for visitors.
The breakfast offerings at Novotel Paris 13 Porte d'Italie receive mixed feedback from guests. Many reviews highlight the breakfast as high-quality, varied and plentiful with options including croissants, pain au chocolat and a Nutella dispenser. Guests describe the breakfast as hearty, generous and abundant with plenty of choices available to suit different preferences, ensuring a pleasant start to the day.
However, some reviews suggest areas for improvement. While many find the breakfast good or very good, there are mentions of limited variety and the need for more diversity, especially considering the hotel's four-star status. Issues such as missing dishes, unorganized service, limited cutlery and occasional lack of replenishment are noted. Some guests experienced breakfast with noise and smells from ongoing paint work and found the dining area could be better organized and cleaner.
Despite these drawbacks, the overall sentiment is positive with the majority of guests appreciating the substantial and high-quality breakfast, even though some found it overpriced. The dedication of the staff to accommodating requests and maintaining a good breakfast experience is also acknowledged.
Dining at Novotel Paris 13 Porte d'Italie appears to be a mixed experience based on guest reviews. While some praised the restaurant for its very good menu and reasonably priced dinner options, others highlighted several limitations. The on-site restaurant is not always open, especially on weekends and Sundays, which might necessitate finding nearby alternatives. A few guests appreciated the quality and value of the evening meals, noting that dishes like the omelette were fantastic, while others found the offerings minimalist and uninteresting.
Despite the good reviews about the food quality, there were instances of poor service with one review recounting a particularly rude encounter with a waiter. The restaurant space itself is described by some as not particularly pleasant. However, for those seeking an enjoyable and simple dining experience, it seems that the restaurant can adequately meet their needs when it is open.
Novotel Paris 13 Porte d'Italie offers travelers a range of rooms that consistently receive high marks for their spaciousness and cleanliness. Guests appreciate the recently renovated and modernized interiors, highlighting the comfort and tranquility provided by the excellent soundproofing. Housekeeping is generally thorough with rooms being cleaned daily and fresh towels provided.
Families find the rooms accommodating with adequate space for children and comfortable beds. The presence of amenities like a refrigerator, kettle and separate toilet further enhances the convenience. Despite some challenges with air conditioning and occasional cleaning oversights, the overall comfort and size of the rooms meet guests' needs effectively.
While some rooms show signs of wear and tear, the hotel's renovation efforts are noticeable. The value for money and the attentive, welcoming staff contribute positively to the overall guest experience. Access to local transport options like the metro and tram adds to the hotel's appeal, making it a practical choice for visitors to Paris.
Novotel Paris 13 Porte d'Italie receives high praise for the quality of its beds. Guests frequently commend the hotel for its comfortable beds featuring both firm and soft mattresses, which contribute to a good night's sleep. The family rooms offer spacious comfort and a bedding experience that many have found very satisfying. However, several reviews indicate that the sofa beds do not meet the same standard, often described as uneven, thin and uncomfortable. Opinions on the size of the beds vary with some noting the double beds as too small. Despite these occasional issues, the overall feedback leans heavily towards the positive, emphasizing particularly comfortable and well-made beds that enhance the overall stay.
Novotel Paris 13 Porte d'Italie has received mixed reviews regarding its cleanliness. Many guests have praised the hotel for its modern, well-kept and recently renovated facilities. Multiple reviewers highlighted the spacious, comfortable and very clean rooms that are cleaned daily. The hotel's calm and serene environment adds to the pleasant experience. Positive feedback also pointed out the clean and nice bathrooms and the hotel's overall tidy atmosphere.
However, not all reviews were glowing. Some guests noted issues with the cleanliness, particularly with dusty rooms, dirty carpets and inadequately cleaned bathrooms. There were mentions of poorly done housekeeping and specific instances of unclean areas, such as a stained wall, scratched shower trays and traces of dirt in some rooms. Despite the discrepancies, many found the cleanliness and hygiene to be generally satisfactory with some areas for improvement.
The staff at Novotel Paris 13 Porte d'Italie receive mixed reviews. On the positive side, numerous guests have highlighted the friendliness and professionalism of many staff members, citing their politeness, enthusiasm and willingness to help. Several reviews applaud the warm welcomes and accommodating nature of the reception team, noting that they were particularly kind and available. Front desk staff have been described as very friendly, respectful and multilingual, which adds to the overall pleasant experience.
However, not all feedback is glowing. Some guests have experienced unfriendliness and indifference, especially from certain receptionists and room service staff. Issues such as disinterested attitudes, unresponsiveness and even rudeness were mentioned, indicating inconsistencies in service levels. Furthermore, there were concerns about staff not understanding English well and instances of impersonal communication with particular criticism directed at the evening restaurant service and room service operations.
Overall, while many guests had positive interactions with the Novotel's staff, noting their availability and kindness as highlights, there is room for improvement to ensure a consistently high standard of friendliness and efficiency throughout the hotel.
The wifi at Novotel Paris 13 Porte d'Italie receives generally favorable feedback from guests with many describing it as free, easy to access and reliable. Several reviews highlight the good quality and strength of the wifi, suggesting a positive experience for those needing to stay connected. Although there are a few mentions of difficulties accessing the internet, the majority of comments indicate that wifi issues are not a common problem at this hotel.
Novotel Paris 13 Porte d'Italie offers onsite parking, which many guests appreciated for its accessibility and convenience. The parking is located under the hotel and is particularly valued for being an underground facility, providing a secure place to leave vehicles. Many found the availability of parking spaces satisfactory and the opportunity for indoor parking a nice feature. However, some guests mentioned the parking entrance can be tricky to navigate and noted that the spaces themselves are quite narrow.
A recurring comment is the cost of parking, which some guests felt was too high at €18 per day or €36 for two nights. Despite these concerns, the overall sentiment highlights good availability and ease of access to the parking area. Some guests did experience issues such as full parking spots, difficulty fitting cars with roof boxes and occasional problems accessing the paid parking lot.
While the indoor parking facility addresses the need for secure parking, a few negative experiences were pointed out, including insufficient availability leading to the need for alternative parking solutions nearby and one unfortunate incident of car burglary. Nonetheless, the convenience and secure feeling provided by the underground car park make it a significant feature for many visitors.
Novotel Paris 13 Porte d'Italie is a highly recommended choice for families seeking value and comfort during their stay in Paris. The hotel offers well-equipped family rooms that can comfortably accommodate families of four, making it a practical option for two adults and two children. The provision of a free breakfast for children adds to the overall value, making the stay both economical and convenient.
The hotel takes special care to ensure that families feel welcome and entertained. The lobby features a variety of activities for children, including an interactive table, a ping-pong table, a foosball table and free arcade machines. Additionally, a small kids' library in the lobby provides a quiet retreat for young readers. These amenities contribute to an engaging environment that helps keep kids entertained and happy.
The hotel facilities are generally praised as safe and clean, which is reassuring for families traveling with young children. There is also a parking lot available, providing ease of access for those traveling by car. Despite some minor issues like rooms being too hot or not ready upon arrival and occasional shortages of towels, the overall sentiment towards the hotel’s family services is positive.
In summary, Novotel Paris 13 Porte d'Italie offers great value and a pleasant stay for families with ample amenities and activities to ensure children enjoy their visit.
Novotel Paris 13 Porte d'Italie promises a four-star experience but falls short in several aspects according to guest reviews. The hotel's facilities and services have been described as disorganized with instances of guests wandering unattended and the breakfast service failing to meet the high expectations of a 4-star establishment. There are remarks about the cleanliness, particularly the need to maintain areas like the round table more vigilantly.
The bar offerings at the hotel appear to be limited and the additional parking fees, especially during the Olympics, have raised concerns about their justification and the overall cost-effectiveness for guests. The rooms also did not meet the 4-star criteria with some guests rating them as low as two stars and noting a severe lack of equipment and facilities in temporary accommodations.
Issues such as no heating in rooms and a general feeling that services are not up to international standards suggest that improvements are necessary. Despite these concerns, there were hopes expressed for potential fixes, given that the hotel is seen to have great potential. Overall, the reviews suggest that while Novotel Paris 13 Porte d'Italie aims for a high standard, it currently does not deliver the true four-star experience expected by its guests.
Novotel Paris 13 Porte d'Italie is noted for its accessibility features, making it a convenient choice for guests with disabilities. The hotel's location on the edge of the ring road ensures easy access by car, complemented by good and accessible parking options. Guests appreciated the spacious and recently renovated rooms, which provide ample space for maneuverability. The entire unit is designed to be disabled accessible with a particular emphasis on the bathroom facilities. One reviewer highlighted the fantastic bathroom, which was well-suited for traveling with a family member in a wheelchair. Overall, the hotel's amenities and thoughtful design make it a favorable option for those requiring accessible accommodations.
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Location
The area around the hotel features a variety of restaurants, supermarkets and other amenities, providing added convenience for guests. Safety and cleanliness are recurring positive points with many guests highlighting the quiet and well-maintained environment despite the proximity to the highway.
The neighborhood might not be the most vibrant in terms of nightlife or central attractions, but the efficient public transport connections provide quick access to iconic Parisian landmarks and districts. Additionally, the hotel's affordability and friendly, professional staff contribute to an overall positive experience for visitors.
Breakfast
However, some reviews suggest areas for improvement. While many find the breakfast good or very good, there are mentions of limited variety and the need for more diversity, especially considering the hotel's four-star status. Issues such as missing dishes, unorganized service, limited cutlery and occasional lack of replenishment are noted. Some guests experienced breakfast with noise and smells from ongoing paint work and found the dining area could be better organized and cleaner.
Despite these drawbacks, the overall sentiment is positive with the majority of guests appreciating the substantial and high-quality breakfast, even though some found it overpriced. The dedication of the staff to accommodating requests and maintaining a good breakfast experience is also acknowledged.
Dinner
Despite the good reviews about the food quality, there were instances of poor service with one review recounting a particularly rude encounter with a waiter. The restaurant space itself is described by some as not particularly pleasant. However, for those seeking an enjoyable and simple dining experience, it seems that the restaurant can adequately meet their needs when it is open.
Rooms
Families find the rooms accommodating with adequate space for children and comfortable beds. The presence of amenities like a refrigerator, kettle and separate toilet further enhances the convenience. Despite some challenges with air conditioning and occasional cleaning oversights, the overall comfort and size of the rooms meet guests' needs effectively.
While some rooms show signs of wear and tear, the hotel's renovation efforts are noticeable. The value for money and the attentive, welcoming staff contribute positively to the overall guest experience. Access to local transport options like the metro and tram adds to the hotel's appeal, making it a practical choice for visitors to Paris.
Beds
Cleanliness
However, not all reviews were glowing. Some guests noted issues with the cleanliness, particularly with dusty rooms, dirty carpets and inadequately cleaned bathrooms. There were mentions of poorly done housekeeping and specific instances of unclean areas, such as a stained wall, scratched shower trays and traces of dirt in some rooms. Despite the discrepancies, many found the cleanliness and hygiene to be generally satisfactory with some areas for improvement.
Staff
However, not all feedback is glowing. Some guests have experienced unfriendliness and indifference, especially from certain receptionists and room service staff. Issues such as disinterested attitudes, unresponsiveness and even rudeness were mentioned, indicating inconsistencies in service levels. Furthermore, there were concerns about staff not understanding English well and instances of impersonal communication with particular criticism directed at the evening restaurant service and room service operations.
Overall, while many guests had positive interactions with the Novotel's staff, noting their availability and kindness as highlights, there is room for improvement to ensure a consistently high standard of friendliness and efficiency throughout the hotel.
Wi-Fi
Parking
A recurring comment is the cost of parking, which some guests felt was too high at €18 per day or €36 for two nights. Despite these concerns, the overall sentiment highlights good availability and ease of access to the parking area. Some guests did experience issues such as full parking spots, difficulty fitting cars with roof boxes and occasional problems accessing the paid parking lot.
While the indoor parking facility addresses the need for secure parking, a few negative experiences were pointed out, including insufficient availability leading to the need for alternative parking solutions nearby and one unfortunate incident of car burglary. Nonetheless, the convenience and secure feeling provided by the underground car park make it a significant feature for many visitors.
Family
The hotel takes special care to ensure that families feel welcome and entertained. The lobby features a variety of activities for children, including an interactive table, a ping-pong table, a foosball table and free arcade machines. Additionally, a small kids' library in the lobby provides a quiet retreat for young readers. These amenities contribute to an engaging environment that helps keep kids entertained and happy.
The hotel facilities are generally praised as safe and clean, which is reassuring for families traveling with young children. There is also a parking lot available, providing ease of access for those traveling by car. Despite some minor issues like rooms being too hot or not ready upon arrival and occasional shortages of towels, the overall sentiment towards the hotel’s family services is positive.
In summary, Novotel Paris 13 Porte d'Italie offers great value and a pleasant stay for families with ample amenities and activities to ensure children enjoy their visit.
4 Star
The bar offerings at the hotel appear to be limited and the additional parking fees, especially during the Olympics, have raised concerns about their justification and the overall cost-effectiveness for guests. The rooms also did not meet the 4-star criteria with some guests rating them as low as two stars and noting a severe lack of equipment and facilities in temporary accommodations.
Issues such as no heating in rooms and a general feeling that services are not up to international standards suggest that improvements are necessary. Despite these concerns, there were hopes expressed for potential fixes, given that the hotel is seen to have great potential. Overall, the reviews suggest that while Novotel Paris 13 Porte d'Italie aims for a high standard, it currently does not deliver the true four-star experience expected by its guests.
Accessible
No, Novotel Paris 13 Porte d'Italie doesn't have any pool.
No, a spa isn't available at Novotel Paris 13 Porte d'Italie.
Yes, Novotel Paris 13 Porte d'Italie welcomes dogs.
Yes, parking facilities are available at Novotel Paris 13 Porte d'Italie.
No, Novotel Paris 13 Porte d'Italie doesn't have a gym.
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